University of Wisconsin Milwaukee Information Security Program Revised 2/17/06 Prepared by Security/Gramm-Leach-Bliley Act Core Team University of Wisconsin Milwaukee Information Security Program INTRODUCTION Numerous pieces of legislation have been passed in recent years in response to the increasing digitization of information. The Gramm-Leach-Bliley Act (GLBA), the Health Insurance Portability & Accountability Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA) are among those laws which attempt to protect consumer privacy by requiring institutions to adopt certain commonsense safeguards. Moreover, as network-based information storage becomes more common, certain concerns regarding data-safekeeping practices become more acute. This document was developed by the Security/GLBA Core Team in response to these legislative requirements and practical challenges. The Security/GLBA Core Team members are listed at the end of this document. The University of Wisconsin – Milwaukee has a decentralized structure in terms of IT support and data handling. While this provides the flexibility to meet the needs of diverse educational missions and research goals, it also presents the University with unique security challenges, many of which can only be satisfied through centralized coordination and the collaboration of a broad campus constituency. This document, which was formulated through such collaboration, attempts to achieve that coordination. It describes administrative, operational, and technical security safeguards that must be implemented across all systems on campus. This plan is intended to provide the campus with tangible, practical information as to the maintenance of electronic data as well as outline the University’s broad, long-term strategic goals regarding information security. DESIGNATION OF REPRESENTATIVES The Institution’s Chief Information Officer (CIO) is designated as the Program Officer responsible for coordinating and overseeing the Program. The Program Officer is responsible for the strategic leadership of information technology planning and is ultimately responsible for all central IT functions of the Institution, which include: ensuring that all security incidents are investigated, documented, remediated and reported to the appropriate parties. Any questions regarding the implementation of the Program or the interpretation of this document should be directed to the Program Officer or his or her designees. The Information Security Officer (ISO) is the focal person for implementing the Institution’s IT Security Program. The ISO reports directly to the CIO regarding IT security issues. The Institution’s Chief of Police coordinates the engagement of law enforcement in information security compliance and is a partner in ensuring both information and physical security. College and Divisional Leaders coordinate their efforts with the ISO and others as necessary to ensure reasonable compliance with legislation and policy. University Legal Counsel provides legal guidance as necessary to help ensure that the Program’s compliance plans and activities meet legislative requirements. 2 The Information Systems Auditor provides assessment services for departments and divisions to gauge compliance with legislation and best practices in an independent, non-biased and uniform manner. The Institution’s Archivist advises departmental and other administrative officers on the control and disposition of records as defined by state law. SCOPE OF PROGRAM It is the responsibility of all University of Wisconsin Milwaukee employees to ensure the security and confidentiality of university records and information; protect against any anticipated threats or hazards to the security or integrity of such records; and protect against unauthorized access to or use of such records or information that could result in substantial harm or inconvenience to any individual. ELEMENTS OF THE PROGRAM I. Risk Identification and Assessment The University of Wisconsin Milwaukee intends, as a part of this Program, to identify and assess external and internal risks to the security, confidentiality, and integrity of university records and information as well as to prevent risks by the use and implementation of the following. A. Employee Training and Management: Awareness Initiatives Even with proper technical controls governing access, segregation of duties, and security over application and database environments, data and information are still vulnerable to compromise at UWM. Lack of security awareness among UWM employees and students could allow for the compromise of information, data integrity and information assets. These are serious issues with potential financial and legal implications. To effectively mitigate this risk, UWM has established an Information Security Awareness Committee that is responsible for an awareness campaign and program. The primary objective of UWM’s Information Security Awareness Committee is to change behavior among employees and students. It creates sensitivity to threats and vulnerabilities of information systems. It encourages habits that will turn employees and students into a “human firewall.” The campaign is on-going, motivational, lighthearted and non-technical with the objective of focusing attention so that learning will be incorporated into conscious decision making. Please see http://security.uwm.edu for more information related to activities that have taken place to date. Resource Guide for Conducting Interviews and Checking References (See http://oser.state.wi.us/docview.asp?docid=1816.) The State of Wisconsin Office of State Employment Relations has developed a resource guide to be used for all State employees. This guide describes the importance of the interview and the planning of its process. It provides information about how to properly select an interview panel; schedule and conduct the interview; and evaluate the interview results. How to properly check references is also included as well as a list of common mistakes to avoid when evaluating candidates. Successfully selecting a candidate is crucial to ensuring the most qualified and responsible hire. It is at the hiring process juncture that the expectations of the University must be communicated - that being protecting the security and confidentiality of customer records and information. 3 Criminal Background Checks To ensure that UWM accomplishes its mission and complies with Wisconsin Fair Employment Act (s. 111.3.1 et seq., Wis. Stats.), the Public Employee Safety and Health requirements under s. 101.11 Wis. Stats., the Drug-Free Workplace Act (41 U.S.C. Sec. 701 et. seq.) and UWM's Drug-Free Workplace Policy, and other state, federal and constitutional requirements for the protection of applicants, employees, students and all other University and community stakeholders, records of pending criminal charges and convictions may be considered in employment decisions when the circumstances of the pending charge or conviction are substantially related to the job. Please note that certain divisions or units have made this required based on business needs and/or State requirements. Please see Attachments A and B for examples of procedures that have been implemented by units on campus. This practice should be considered for the following new hires and permissive reinstatements in at UWM: Classified appointments. Non-teaching academic staff positions. Limited Term Appointments. Student employees hired in certain sensitive units. Contracted hourly workers in those same units. For recruitments, where it is the intent to conduct a criminal records review, advertisements and position vacancy announcements must include a statement: Sample language: "Please note: This position requires a criminal records review consistent with the Wisconsin Fair Employment Act." For recruitments involving faculty and teaching academic staff, UWM will observe principles of the American Association of University Professors Statement of Professional Ethics (University of Wisconsin Milwaukee Faculty Document No. 2229, February 17, 2000). Current UWM employees will not be subject to a criminal records review under this policy, unless the Chancellor or designee determines otherwise. Position Description Language Position descriptions for all employees of the University must clarify the responsibility of protecting the security and confidentiality of customer records and information. Therefore, each position description must include the following: It is my responsibility, as a University of Wisconsin Milwaukee employee, to ensure the security and confidentiality of customer records and information; protect against any anticipated threats or hazards to the security or integrity of such records; and protect against unauthorized access to or use of such records or information that could result in substantial harm or inconvenience to any customer. Employee Confidentiality Agreement (Attachment C) Given the utmost importance of maintaining and ensuring security and confidentiality of customer records and information, each University of Wisconsin Milwaukee employee must be 4 provided with and required to sign an Employee Confidentiality Agreement. This agreement outlines what confidential information is; references the federal statutory language that regulates or protects records and data; describes the expectations and responsibilities related to protecting information and data; and provides an understanding of the consequences for not complying with the requirement. Employee Training Recommendations It is necessary that new and existing employees be trained in the area of maintaining confidentiality and ensuring the security of records and data. The University provides information and training electronically through Legal Affairs and the Department of Enrollment Services for University employees. Access to this information can be found by logging on to the University’s web site at www.uwm.edu. Family Educational Rights & Privacy Act of 1974 (FERPA) information, as well as a FERPA Tutorial, is provided by the Department of Enrollment Services. Information can be accessed by logging on to www.uwm.edu/Dept/DES/quicklinks/ferpa.html. Additional training is available through university Professional Development Opportunities that focus on various aspect of maintaining security e.g. “Information Security Basics and Identity Theft/Fraud Prevention” provided by Information & Media Technologies’ IT Information Security Officer (ISO). Employee Codes of Conduct -State of Wisconsin Employment Code of Ethics (Wisconsin Administrative Code, Chapter ERMRS 24). Found at http://www.legis.state.wi.us/rsb/code/er-mrs/er-mrs024.pdf. -American Association of University Professors Statement of Professional Ethics (University of Wisconsin Milwaukee Faculty Document No. 2229, February 17, 2000). Found at http://www.uwm.edu/Dept/SecU/facdocs/2229.pdf. -University of Wisconsin System Unclassified Staff Code of Ethics (Wisconsin Administrative Code, Chapter UWS 8). Found at http://www.legis.state.wi.us/rsb/code/uws/uws008.pdf. -IT Professional Conduct Guidelines. Found at www.sage.org/ethics.mm -National Association of Student Financial Aid Administrators Code of Ethics. Found at http://www.nasfaa.org/annualpubs/NEthical599.html. -Other departmental, unit, or professional organization specific code of ethics may apply. B. Information Systems and Information Processing: The Program Officer coordinates with the Information Security Auditor, representatives of Information & Media Technologies and representatives of the IT staff employed by other Institutional units to assess the risks to nonpublic, personal information associated with the Institution’s information systems including: network and software design, information processing, and the storage, transmission and disposal of nonpublic information. This ongoing evaluation is based upon school/college/division self-assessments of their compliance of the requirements of applicable legislation, including the GLB Act, FERPA, and HIPAA. Previous evaluations included a survey of departmental procedures concerning personally identifiable financial information (PIFI), an outside audit of the Institution’s student information systems and an internal audit of LAN security practices in Business and Financial Services. Since November 2004, surplus computers and computer-related devices are collected and processed for disposal through a contract with an outside vendor who ensures that the disposal is handled in an environmentally responsible manner and that any data are securely removed from electronic media. C. Records Retention and Disposal: University specific requirements and policies found at www.uwm.edu/Libraries/arch/records.htm 5 University records are not the personal property of the staff who create and maintain them, but are the property of the University and, ultimately, of the State of Wisconsin. University offices and departments thus do not have the legal authority to dispose of paper records, delete files, erase documents, or purge data elements from a records series without first securing the approval of the Public Records Board (PRB) by submitting records schedules, formally known as records retention and disposition authorizations (RDAs), to cover their materials. An RDA is a binding legal authority for records disposal. The records-scheduling process enables the PRB to ensure that records are either preserved permanently, if they are of long-term historical value, or else retained and disposed of in the proper manner at the correct time. Campus offices do not need to deal directly with the PRB, because the University Archives provides information and assistance in preparing records schedules to all departments and acts as a liaison between the campus and the PRB. All offices should submit proposed RDAs to the Archives for review and approval; the Archives will then forward the records schedules to the PRB for final approval and notify offices of the status of their RDAs. For further information, contact UWM's Archives Department. D. Detecting, Preventing and Responding to Attacks: The Program Officer coordinates with the Information Security Officer and the Information Systems Auditor to develop and evaluate procedures for and methods of detecting, preventing and responding to attacks and other system failures. They are also responsible for reviewing and recommending changes to existing network access policies and procedures, as well as developing procedures for coordinating responses to network attacks and overseeing the activities of the Computer Security Incident Response Team (CSIRT). In this regard, the Program Officer may elect to delegate to the Information Security Officer and/or the Information Systems Auditor the responsibility for monitoring and participating in the dissemination of information related to the reporting of known security attacks and other threats to the integrity of networks utilized by the Institution. The Program Officer, Information Security Officer and members of the Computer Security Incident Response Team (CSIRT) will develop and evaluate procedures for, and methods of, detecting and responding to attacks and other system failures. II. Contingency Planning UWM depends on certain functions such as building operations, financial transactions, communications and information systems applications and infrastructure; if they are not operational, the University cannot conduct its business. Accordingly, UWM will develop comprehensive contingency plans to support mission critical functions. UWM has already implemented an Emergency Operations Plan developed by the Department of Environmental Heath Safety and Risk Management. See <http://www.uwm.edu/Dept/EHSRM/EMERGENCY/EOP.html>. This plan is designed to provide quick and professional support when an emergency situation is confronted. The responsibility for continuity of a function at UWM, in the absence of a critical resource, rests with the user of the resource. Responsibility for the recovery of the resource rests with the provider. As a result, providers and users of mission critical functions at UWM are expected to have a Mission Resumption Plan. This plan will identify high likelihood and high impact risks so that specific actions steps can be developed to ensure readiness, response, recovery and restoration. All plans will be periodically tested, reviewed and updated. A template for departments to draft a mission resumption plan is available (Attachment D). 6 III. Designing and Implementing Safeguards The risk assessment and analysis described above shall apply to all methods of handling or disposing of nonpublic financial information, whether in electronic, paper or other form. The Information Security Officer and Information Systems Auditor will, on a regular basis, implement safeguards to control the risks identified through such assessments and to regularly test or otherwise monitor the effectiveness of such safeguards. Such testing and monitoring may be accomplished through existing network monitoring and problem escalation procedures. IV. Overseeing Service Providers It is the responsibility of the University of Wisconsin Milwaukee Purchasing Office to oversee service providers by contractually obligating them to implement and maintain appropriate safeguards that adhere to the Gramm-Leach Bliley Act. To comply with GLBA, the State of Wisconsin Purchase Order Standard Terms and Conditions had language added for service providers to comply with GLBA. Effective July 1, 2004, this language appears on the back of every purchase order sent out by the university. State of Wisconsin Purchase Order Language: “RELEASE OF INFORMATION: Contractor shall not report or release information concerning UWM or its students, employees or customers to third parties without UWM’s prior written approval. Any such report or release of information shall, at a minimum, comply with those requirements enumerated in the Gramm-Leach Bliley Act, 15 USC 6801 et seq., UWM’s standards for safeguarding such information, and all other applicable laws regarding consumer privacy.” V. Adjustments to Program The Information Security Officer and Information Systems Auditor is responsible for evaluating and adjusting the Program based on the risk identification and assessment activities undertaken pursuant to the Program, as well as any material changes to the university’s operations or other circumstances that may have a material impact on the Program 7 Attachment A PILOT PROGRAM - Phase in began May 1, 2005 <Please note that departments who are required to do checks must continue to do them. This Office will only be doing DOJ General Requests> PROCESS FOR CRIMINAL BACKGROUND CHECKS ON ALL PERMANENT STAFF RECRUITMENTS 1. CONSULTATION WITH THE DIRECTOR: Administrative Officer will consult with the Director to decide if a background check will be required for each recruitment she receives during the Pilot Program. 2. POSITION ANNOUNCEMENT: Position announcements must state, "All finalists for this position will require a criminal records review consistent with the Wisconsin Fair Employment Act." 3. APPLICATION SUPPLEMENT: The Application Supplement is a release document and an information gathering document that the finalist or candidate for a position fills out and then signs. It must be a separate document from the regular application materials. The criminal background check that is conducted becomes a verification process of the information offered by the applicant on this document instead of a search for information that may disqualify an applicant. Screening processes done in this manner are viewed as less of an infringement upon individual rights. This document is sent directly to the Administrative Officer in a CONFIDENTIAL envelope that she provides the candidate. Leaking information about a potential employee is unethical and could result in legal problems. Keeping information confidential still allows us to make intelligent hiring decisions without harming the reputation of potential candidates. 4. TIMING OF THE APPLICATION SUPPLEMENT: The Application Supplement is sent out with a cover letter (sample attached) at the following stages of the recruitment: Academic Staff Recruitments at the Form B - Request to Interview stage Classified Staff Recruitments at the candidate selection phase - Hiring Justification/Non-Mandatory Transfer Referral Form /Mandatory Transfer Referral Form 5. CONDUCTING THE CRIMINAL BACKGROUND CHECK: When Administrative Officer receives Application Supplements she will conduct a criminal background check via the Department of Justice website http://wi-recordcheck.org or a request will be sent out-of-state according to that state's procedures available at http://www.doj.state.wi.us/dles/cib/sclist.asp. Additionally, sex offender websites will be reviewed. Wisconsin's is at http://offender.doc.state.wi.us/public. If the records review raises any legitimate employment concerns, Administrative Officer will consult with the Vice Chancellor. 8 In some cases, the supervisor may decide to receive confidential input from a group of advisors. The advisors have agreed to give his/her opinion on whether a disqualification of the finalist is warranted based on the duties of the position and the finalist’s record(s). The advisory committee will be sent a memorandum describing the duties of the position and the reasons why a negative decision is being considered. Each committee member sends back his/her confidential opinion to the Vice Chancellor. 6. DECISION: Once a decision is made, Administrative Officer will communicate with the Director, Department Personnel Rep and/or the search committee chair, providing no details other than whether the finalist is either “acceptable,” in which case the hiring process moves forward, or “unacceptable,” in which case the finalist is disqualified from further consideration. In the latter case, the Director may need to notify the finalist. 7. RECORDKEEPING: The confidential documents from the criminal background records review process shall be kept separately in a secured file in the Vice Chancellor’s Office and the Administrative Officer will be the only person with access to the files. 8. TIMING OF THE OFFER AND THE RESULTS OF THE CHECKS: In the event, that a criminal records review cannot be fully completed before an offer is made, the following option is available. An offer of employment can be made if the candidate has turned in a signed/completed Application Supplement to the Administrative Officer and the information provided does not disqualify the individual for the position. Once the Administrative Officer confirms that the Application Supplement information would not disqualify the candidate (if it is truthful), then, a verbal offer may be made to the candidate. In addition, any appointment letters issued before the results of a criminal records review are received will have the following contingency statement, "this appointment is contingent upon successful completion of a criminal background records review." In the event that an individual is hired and later is disqualified, the Director will notify the employee of the decision and the Administrative Officer will help write the correspondence to the employee. 9 <date> <name> <address> <address> Dear <Mr. Or Ms.> <Last Name>: You are considered to be one of the finalists for the open position of ____________________________ in the Department of _______________________. This position requires a criminal background records review. In order to complete the review and make a final hiring decision, it is necessary for you to fully complete and return the attached application supplement. Your response should be postmarked or hand delivered to the Administrative Officer, Division of XX, Office of the Vice Chancellor, Chapman Hall Room XX, no later than___________________ . To insure your privacy, I have enclosed a confidential return envelope. Upon completion of a criminal record review, a final hiring decision will be made. If you do not complete and return the enclosed form by the due date, you may not be considered further for this position. If you have any questions regarding the application supplement, criminal record review or the recruitment process, please call me at (414) 229-XXXX. Sincerely, Administrative Officer 10 CONFIDENTIAL Application Supplement – Conviction Record and/or Pending Criminal Charges NOTE TO APPLICANTS: The position for which you are applying is one in which a conviction of a violation of the law or pending criminal charges at the time you fill out this application supplement form may be a factor in evaluating potential job performance. An actual check of conviction records and/or pending criminal charges will be conducted only if you are a finalist for the position. The information requested below is required to conduct an adequate records check and will in no way be used to discriminate on the basis of age, gender, race or any other protected class status. A record of conviction and/or pending criminal charges is not an absolute bar to employment. Such information will be considered only if there is a substantial relationship between the circumstances of the conviction and/or pending charge and the position being applied for. Your completion of this form is part of your application process. Failure to disclose any conviction and/or pending criminal charges for a felony, misdemeanor or ordinance violation (including a fine) other than non-moving traffic violations may impact our final hiring decision. POSITION APPLIED FOR:__________________________ Circle one: STUD / LTE / CP / AS FOR DEPARTMENT: ___________________________________________________________ Please print (for identification purposes only): NAME:_______________________________________________________________________ First Middle (required) Last OTHER NAMES YOU HAVE USED:______________________________________________ CURRENT ADDRESS:_________________________________________________________ Street City State Zip PREVIOUS ADDRESSES: (If you have not lived at current address for 3 years please provide the next most recent address): ______________________________________________________________________________ Street City State Zip DATE OF BIRTH: _______________ Month/Day/Year GENDER: Male ____ Female ____ SOCIAL SECURITY NUMBER: _______________________________ DRIVERS LICENSE NUMBER:___________________ STATE OF ISSUE:_______________ HERITAGE CODE (circle one): 1) Black 2) Asian or Pacific Islander 3) American Indian or Alaskan Native 4) Hispanic 5) White Note: Failure to disclose a conviction for any crime (meaning a felony, misdemeanor or ordinance violation including payment of a fine) other than non-moving traffic violations will be considered an intentional omission. Page 1 of 2 Please complete the reverse side of the document before you submit it. 11 (Continued) CONFIDENTIAL Application Supplement - Conviction Record and/or Pending Criminal Charges NAME: ________________________________________________________________ Have you ever been convicted of a felony, misdemeanor or ordinance violation (including receipt of a fine)? Yes ____ No ____ If yes, indicate below: 1. Nature of the offense: _________________________________________________________ Date of Conviction: _______________________________ Name and Location of the Court: _____________________________________________ 2. Nature of the offense:_________________________________________________________ Date of Conviction: _______________________________________________________ Name and Location of Court: _______________________________________________ Do you have any criminal charges pending against you? Yes ____ No ____ If yes, please indicate the nature of the charges: ______________________________________________________________________________ ______________________________________________________________________________ Additional information: (attach additional sheets if needed) ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ By signing this form, I hereby authorize UWM to obtain information pertaining to any charges and/or convictions I may have had for violation of municipal, county, state or federal laws. I hereby attest to the truthfulness of the representations I have made. I understand that I must be truthful and, if any statement I have made is found to be false, I will be denied candidacy for the open position or if already accepted, terminated from my position. _______________________________________________________________________ Signature Date Page 2 of 2 Please submit this form in a Confidential envelope to: UW- Milwaukee, Division of XX, Office of the Vice Chancellor Attention: Administrative Officer, P.O. Box XXX, Milwaukee, WI 53201. 12 Criminal Background Checks Considered to be part of the pre-employment screening - not a selection criteria. Remember that references checks are even more vital than criminal records reviews in assessing the character of the applicants. There exists a fine line between diligent background investigation and invasion of privacy. High Priority - crimes against persons and identity theft. Medium Priority - drug-related offenses Low Priority - property crimes. Applicants are given a chance to challenge the accuracy of information that is received during the criminal records review - because these databases are not perfect, and a person can be falsely identified. We want to make sure that we do not make adverse decisions based on incorrect or inapplicable information. The state law does state that if applicants provide false information they shall be disqualified or terminated. If we don't do the checks on all employees, we must be differentiating based on "legitimate business interests". Potential Pitfalls. We must be certain that we properly conduct these. We can be held liable for unlawful discrimination, regardless of whether the discrimination was intentional. Other potential claims are invasion of privacy, defamation, intentional infliction of emotional distress and negligence. Considerations include: the recency of the conduct in question, nature of the crime, the number of convictions, the age of the individual at the time of the offense, societal conditions that may have contributed to the nature of the conduct, the probability that an individual will continue the behavior in question, the individual's commitment to rehabilitation and subsequent work history. 13 Attachment B JOB APPLICANT CONVICTION AND/OR PENDING CHARGES RECORDS REVIEW POLICY AND PROCEDURES STATEMENT OF POLICY To ensure that the Unit of XX at the University of Wisconsin-Milwaukee accomplishes its mission and complies with Wisconsin Fair Employment Act (s. 111.3.1 et seq., Wis. Stats.), the Public Employe Safety and Health requirements under s. 101.11 Wis. Stats., the Drug-Free Workplace Act (41 U.S.C. Sec. 701 et. seq.) and UWM's Drug-Free Workplace Policy, and other state, federal and constitutional requirements for the protection of applicants, employees, students and all other University and community users of UWM, it is the policy of the Unit of XX that records of pending criminal charges and convictions be considered in employment decisions only when the circumstances of the pending charge or conviction are substantially related to the job. PROCEDURES This procedure will apply to the following new hires and permissive reinstatements in the Unit of XX: All permanent, project and limited term classified appointments All unclassified appointments Student employees hired in certain units. Please call XX (xXXXX) if you are unsure whether a student check is necessary Contracted hourly workers in those same units. Current UWM employees will not be subject to a criminal records review under this policy, unless the Vice Chancellor determines otherwise. For recruitments, all advertisements and position vacancy announcements should include a statement of intent to conduct a criminal records review. Sample language: "Please note: This position requires a criminal records review consistent with the Wisconsin Fair Employment Act." If the search is national, the department can consider conducting the review at the finalist stage. This will allow the process for out-of-state background checks, which often take 2-4 weeks, to get started. If the department chooses this option, the advertisements and position vacancy announcements should include this statement: "Please note: This position requires a criminal records review consistent with the Wisconsin Fair Employment Act. The reviews will be conducted at the finalist stage.” A criminal records review will be conducted before a final offer of appointment is made. Conditionally selected applicants will be required to complete an Application Supplement 14 regarding a pending charge and conviction record information. The Supplement must be filled out accurately and completely. The Supplement shall be retained in confidence by the Vice Chancellor for XX. Applicants who fail or refuse to complete the form or who provide false or misleading information will not be further considered for employment. For a permanent classified position, this may or may not result in removal and/or decertification from an exam register and the potential for the recruiting unit to obtain an additional candidate's name. All requests for a criminal records review will be made through the UWM University Police Department. The Division will pay the cost of such review. The UWM University Police will check any and all jurisdictions it deems prudent. The completed inquiry and the Application Supplement will be submitted to the Vice Chancellor for XX for further analysis. CRIMINAL RECORDS REVIEW CONSULTATION If the Application Supplement or the criminal records review reveals a pending charge or conviction record and rejecting the applicant may be contemplated as a result, the Vice Chancellor and Associate Vice Chancellor will discuss the matter. If the Vice Chancellor and Associate Vice Chancellor are unable to make a final determination on their own, they shall consult and seek the advice of the following individuals familiar with the nondiscrimination requirements of the Wisconsin Fair Employment Act (s. 111.31 et seq., Wis. Stats.), the Public Employe Safety and Health requirements under s. 101.11 Wis. Stats., the Drug-Free Workplace Act (41 U.S.C. Sec. 701 et seq.) and UWM's Drug-Free Workplace Policy, and other state, federal and constitutional requirements for the protection of applicant, employees, students and all other University and community users of UWM: the Director of XX or designee, the Vice Chancellor for XX, and the University XX. If these three individuals (or designees) are unavailable, the Vice Chancellor and Associate Vice Chancellor shall consult with other legal, criminal justice or human resources professionals deemed necessary to make a determination as to whether there is a substantial relationship between the arrest and/or conviction record and the position. In reviewing the results of a criminal records review on an individual applicant, the Vice Chancellor will review each individual on a case-by-case basis and consider the following factors in order to determine whether there is a substantial relationship between the conviction and the employment position and whether the individuals should be further considered for the position: 1. The Offense. The nature, severity and intentionality of the offense(s) including but not limited to: a. the statutory elements of the offense (rather than the individual’s account of the facts of the offense); b. age at time of offense(s); c. number of offenses; d. time elapsed since last offense; and e. whether the circumstances arose out of an employment situation. 15 2. The Position. The duties, responsibilities and circumstances of the position applied for, including but not limited to: a. the nature and scope of the position's student, public or other interpersonal contact; b. the nature and scope of the position's autonomy and discretionary authority; c. the extent to which the position holds a measure of fiscal responsibility to the University; d. the opportunity presented for the commission of additional offenses; and e. the extent to which acceptable job performance requires the trust and confidence of the employer, the University or the public. The final determination to appoint or reject an individual on the basis of a criminal records review will be made by the Vice Chancellor as appointing authority for the XX. The results of the review and the final determination on individual cases are strictly confidential and will be released only on a need-to-know basis upon the express authority of the Vice Chancellor. 16 Date Name Address City, State I am pleased to inform you that you are a final candidate for the position of in the Department of . As you know, this position requires a criminal background records review. In order to complete the review and make a final hiring decision, it is necessary for you to fully complete and return the attached application supplement to the UWM Police Department. Your response should be faxed (414-229-XXXX), post marked, or hand delivered to Lt.XXX, University Police Department no later than . Enclosed is a stamped self-addressed envelope for your convenience. Upon completion of a criminal records review, a final hiring decision will be made. As you can understand, we are motivated to make a timely hiring decision. To that end, please know that if you do not complete and return the enclosed form by the due date, you may not be considered further for this position. If you have any questions regarding the application supplement, criminal records review or the recruitment process, please call the XX at 229-XXXX. Sincerely, Name of Interviewer Title 17 CONFIDENTIAL Application Supplement – Conviction Record and/or Pending Criminal Charges NOTE TO APPLICANTS: The position for which you are applying is one in which a conviction of a violation of the law or pending criminal charges at the time you fill out this application supplement form may be a factor in evaluating potential job performance. An actual check of conviction records and/or pending criminal charges will be conducted only if you are a finalist for the position. The information requested below is required to conduct an adequate records check and will in no way be used to discriminate on the basis of age, gender, race or any other protected class status. A record of conviction and/or pending criminal charges is not an absolute bar to employment. Such information will be considered only if there is a substantial relationship between the circumstances of the conviction and/or pending charge and the position being applied for. Your completion of this form is part of your application process. Failure to disclose any conviction and/or pending criminal charges for a felony, misdemeanor or ordinance violation (including a fine) other than non-moving traffic violations may impact our final hiring decision. POSITION APPLIED FOR: __________________________________________________ FOR DEPARTMENT: __________________________________________________ Please print (for identification purposes only): NAME:_______________________________________________________________________ First Middle Last OTHER NAMES YOU HAVE USED: ______________________________________________ CURRENT ADDRESS: _________________________________________________________ Street City State Zip PREVIOUS ADDRESSES (most recent*): _______________________________________ (*Only if you have not lived at current address for 3 years) (Street, City, State, Zip) DATE OF BIRTH: _______________ Month/Day/Year Male ____ GENDER: Female ____ SOCIAL SECURITY NUMBER: _______________________________ Driver’s License Number and State of Issue: _______________________________ HERITAGE CODE (circle one): 1) 2) 3) 4) 5) Black Asian or Pacific Islander American Indian or Alaskan Native Hispanic White NOTE: Continued on reverse side. Page 1 of 2 18 CONFIDENTIAL Application Supplement - Conviction Record and/or Pending Criminal Charges (Continued) Have you ever been convicted of a felony, misdemeanor or ordinance violation (including receipt of a fine) other than non-moving traffic violations? Note: Failure to disclose a conviction for any crime (meaning a felony, misdemeanor or ordinance violation including payment of a fine) other than non-moving traffic violations will be considered an intentional omission. Yes ____ No ____ If yes, indicate below: 1. Nature of the offense: __________________________________________________________ Date of Conviction: _______________________________ Name and Location of the Court: _____________________________________________ 2. Nature of the offense: ______________________________________________________________________________ ______________________________________________________________________________ Date of Conviction: _______________________________________________________ Name and Location of Court: _______________________________________________ 3. Do you have any criminal charges pending against you? Yes ____ No ____ If yes, please indicate the nature of the charges: ______________________________________________________________________________ ______________________________________________________________________________ Additional information: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Attach additional sheets if necessary. To the best of my knowledge, the information provided on this form is true and complete. _______________________________________________________________________ Signature Date Page 2 of 2 19 Attachment C UNIVERSITY OF WISCONSIN - MILWAUKEE Department of ______________ Employee Confidentiality Agreement In consideration of my employment and/or continued employment at the University of WisconsinMilwaukee (UWM), Department of Financial Aid, I agree as follows: 1. For purposes of this Agreement, "confidential information" is defined as information that is (a) information disclosed to me or known by me as a consequence of my employment, and not generally known outside UWM or the Department; or (b) protected by State or Federal laws. Confidential information may include records or data protected by laws such as the Family Educational Rights and Privacy Act (FERPA), the Gramm-LeachBliley Act, and the following Wisconsin Statutes: Section 19.21-19.39 (public records laws) and Section 19.81-19.98 (open meetings laws). 2. During my employment and after the termination of my employment, I will hold the confidential information of UWM and the Department in trust and confidence. I will safeguard confidential records, and will not use or disclose it or any embodiment thereof, directly or indirectly, except as may be necessary in the performance of my duties for UWM and the Department. I understand that any unauthorized disclosure could be highly damaging to UWM, its employees, students, donors, or others. 3. I will not remove materials containing confidential information from UWM or the Department unless authorized to do so by my supervisor. Any and all such materials are the property of UWM and/or the Department. Upon termination of any assignment or as requested by my supervisor, I will return all such materials and copies thereof to the Department. 4. I understand that I should contact my supervisor if I am asked to disclose confidential information or if I have questions relating to what constitutes a confidential record. 5. I understand that if I violate this Agreement, I may be subject to disciplinary action, including termination or legal action, or both. IN WITNESS WHEREOF, and intending to be legally bound, I have hereunto set my hand on this ___ day of _____________, 20____. EMPLOYEE: SUPERVISOR: ________________________ _______________________ 20 Attachment D UNIVERSITY OF WISCONSIN-MILWAUKEE MISSION RESUMPTION PLANNING DEPARTMENTAL OR PROGRAM PLAN The responsibility for continuity of a function at UWM, in the absence of a critical resource, rests with the user of the resource. Responsibility for the recovery of the resource rests with the provider. 1. Date January 2004 2. School, College or Division Administrative Affairs 3. Department Environmental Health, Safety and Risk Management 4. Program or sub-unit Animal Resource Center 5. Functions of program or sub-unit and related tasks A. Provide for the care, health and well being of animals used for research and education at UWM. Task B. Schedule, Deadline Administer to animal related needs of UWM researchers and educators through dissemination of knowledge and resources. Task C. Description Description Schedule, Deadline Serve the public by ensuring observance of all legal and ethical standards pertaining to the use of animals for research and education at UWM. 21 Task Description Schedule, Deadline 6. High likelihood risks A. B. C. Water outage Steam (heat outage) Mechanical failure 7. High impact risks A. B. C. D. E. F. Long-term power outage Fire Vandalism (release animals, kill animals, sabotage research) Terrorism Epidemic Tornado 8. Space Building Room # Purpose Lapham Animal Cage wash Procedures (labs) Sq. footage Security Lighting Voice Data Temperature Humidity Electricity HVAC Wiring Generator Water Floor drain Sinks Plumbing Steam Sewer Garbage Waste Acoustics 22 Necropsy Storage Records Loading dock Elevator Ramp 9. Equipment Item Quantity Use Size Model Serial # Supplier Alternate Cost supplier Cage washers Cages Racks Water bottles Food dishes Walk-in cooler Refrigerators Surgical and medical Pads Lamps Specialized positioning Specialized restraining Windows server 10. Inventory and supplies Item Description Average quantity on hand Rats Mice Rabbits Pigeons Food Bedding 23 Vendor Alternate Unit vendor cost Cleaning supplies Pharmaceuticals Emergency water Diesel fuel for generator 11. Stakeholders Name Category Researcher E-mail V-mail Instructor Student 12. Data files Name Description Medium Software Storage Off-site storage location LAMBS Word Excel FileMaker Pro 13. Personnel Name Title Responsibilities Keys/security UWM phone 24 UWM UWM pager cell phone Home phone 14. Develop a plan to ensure “readiness” in the event that the relatively high probability risks cause disruption to key functions and tasks. Import elements of “readiness” are: A. Negotiate formal contract with MCW, VA or MU to provide back-up facilities B. C. D. Prevention Avoidance Reducing the probability of risk 15. Develop a plan to ensure “response” in the event of disruption. Important elements of “response” include: A. B. C. D. E. F. G. H. Update current Animal Resource Center “Disaster Plan” Draft plan to evacuate animals Draft plan for euthanasia Personnel evaluation Safety Damage Assessment Security Notifications 16. Develop a plan to address initial “recovery” in the event of disruption. This includes: A. B. C. D. E. Alternate work sites Workarounds Personnel requirements Training requirements Identifying necessary resources and applicable costs 17. Develop a plan for “restoration” to return to business as usual. This includes: A. B. C. D. E. Salvage operations Facilities reconstruction Resumption of all essential support functions Systems and technology Identifying necessary resources and applicable costs 18. All plans must periodically be: A. B. C. D. Tested Reviewed Updated Assigned an estimated cost 25 REFERENCES FERPA (Family Educational Rights and Privacy Act) Overview http://www.uwsa.edu/gc-off/deskbook/ferpa.htm UWM FERPA Manual http://www.des.uwm.edu/intranet/ferpa/ferpamanual.pdf FERPA Regulations http://www.ed.gov/policy/gen/guid/fpco/pdf/ferparegs.pdf Department of Education FERPA Compliance Office http://www.ed.gov/policy/gen/guid/fpco/index.html UWM FERPA Tutorial http://www.uwm.edu/Dept/DES/ferpa/ HIPAA (Health Information Portability and Accountability Act) UWM HIPAA Manual http://www.uwm.edu/Dept/LEGAL/Pages/OLA_Publications/Policies%20and%20Proced ures%20for%20the%20Protection%20of%20Patient%20Health%20Information/HIPAA %20Manual.pdf HIPAA Security Regulations http://www.cms.hhs.gov/hipaa/hipaa2/regulations/security/03-3877.pdf HIPAA Privacy Regulations http://www.hhs.gov/ocr/hipaa/privrulepd.pdf Department of Health and Human Services HIPAA Compliance Materials http://www.hhs.gov/ocr/hipaa/ Gramm-Leach-Bliley (Financial Services Modernization Act of 1999) Gramm-Leach-Bliley Statute http://www4.law.cornell.edu/cgibin/htm_hl?DB=uscode15&STEMMER=en&WORDS=6801+&COLOUR=Red&STYL E=s&URL=/uscode/15/6801.html#muscat_highlighter_first_match Gramm-Leach-Bliley Privacy Regulations http://ecfr.gpoaccess.gov/cgi/t/text/textidx?c=ecfr&sid=b69486e1722de82d13a476cb6808389a&rgn=div5&view=text&node=1 6:1.0.1.3.38&idno=16 Gramm-Leach-Bliley Safeguarding Regulations http://ecfr.gpoaccess.gov/cgi/t/text/textidx?c=ecfr&sid=b69486e1722de82d13a476cb6808389a&tpl=/ecfrbrowse/Title16/16cfr3 14_main_02.tpl Federal Trade Commission Fair Information Practice Principles http://www.ftc.gov/reports/privacy3/fairinfo.htm Federal Trade Commission Guidance on Financial Privacy http://www.ftc.gov/privacy/glbact/index.html Bureau of Consumer Protection Guidance on Privacy of Customer Financial Information http://www.ftc.gov/privacy/glbact/glboutline.pdf DMCA (Digital Millennium Copyright Act) DMCA Statute http://assembler.law.cornell.edu/uscode/html/uscode17/usc_sec_17_00001201----000.html Copyright Office DMCA Summary http://www.copyright.gov/legislation/dmca.pdf 26 USA PATRIOT Act USA PATRIOT Act Statute http://frwebgate.access.gpo.gov/cgibin/getdoc.cgi?dbname=107_cong_public_laws&docid=f:publ056.107.pdf Department of Justice USA PATRIOT Act Homepage http://www.lifeandliberty.gov/ Wisconsin Laws, Regulations and Publications Chapter 36, Wisconsin Statutes, University of Wisconsin System http://www.legis.state.wi.us/statutes/Stat0036.pdf Wisconsin Statutes § 943.70, Computer Crimes http://www.legis.state.wi.us/statutes/Stat0943.pdf Chapter UWS 8, Wisconsin Administrative Code, Unclassified Staff Code of Ethics http://www.legis.state.wi.us/rsb/code/uws/uws008.pdf Chapter UWS 18, Wisconsin Administrative Code, Conduct on University Lands http://www.legis.state.wi.us/rsb/code/uws/uws018.pdf Chapter ADM 12, Wisconsin Administrative Code, Electronic Records Management http://www.legis.state.wi.us/rsb/code/adm/adm012.pdf Chapter ER-MRS 24, Wisconsin Administrative Code, Code of Ethics http://www.legis.state.wi.us/rsb/code/er-mrs/er-mrs024.pdf UW Board of Regents Policy 97-2, Use of Information Technology Resources http://www.uwsa.edu/bor/rpd/bor_pols.pdf OSER Resource Guide for Conducting Interviews http://oser.state.wi.us/docview.asp?docid=1816 UW System Policies and Pages GAPP 10, Computer Software Ownership http://www.uwsa.edu/fadmin/gapp/gapp10.htm GAPP 11, Sharing Services and Products http://www.uwsa.edu/fadmin/gapp/gapp11.htm GAPP 20, Computing Acquisitions Responsibility and Authority http://www.uwsa.edu/fadmin/gapp/gapp20.htm GAPP 20A, Telecommunications Acquisitions Responsibility and Authority http://www.uwsa.edu/fadmin/gapp/gapp20a.htm GAPP 27, Copyrightable Instruction Materials http://www.uwsa.edu/fadmin/gapp/gapp27.htm FPP 48, Laboratory/Classroom Modernization and General Computer/Network Access http://www.uwsa.edu/fadmin/fppp/fppp48.htm UW System Office of Financial Administration http://www.uwsa.edu/fadmin/ UWM Pages UWM Security Homepage http://www.security.uwm.edu UWM Department of Human Resources http://www.uwm.edu/Dept/HR/ UWM Records Management http://www.uwm.edu/Libraries/arch/records.htm UWM Emergency Preparedness http://www.uwm.edu/Dept/EHSRM/EMERGENCY/ Division of Administrative Affairs Criminal Background Check Procedures http://www.uwm.edu/Dept/admaffrs/10042001%20%20Policy%20and%20Procedures.doc Faculty Document 2229, Statement on Professional Ethics http://www.uwm.edu/Dept/SecU/facdocs/2229.pdf 27 Members of the Security/Graham-Leach-Bliley Act Core Team include: Julie Bonner, Norris Health Center Director Steve Brukbacher, Information Systems Technology Services Specialist Hector de la Mora, Senior University Legal Counsel Michael Doylen, Libraries Senior Academic Librarian and University Archivist Edward Melchior, Internal Audit Advanced Auditor Michelle Schartner, Financial Management Supervisor (formerly) David Stack, Deputy Chief Information Officer Co-Chairs: Jane Hojan-Clark, Financial Aid Department Director Paul Rediske, Internal Audit Director 28