Emerging trends and best practices in data dissemination Nireen Naidoo Statistics South Africa Preferred supplier of quality statistics 1 UNSD working group Comments on ABS paper •Well written document with some good insights •Statistician’s role extends to ensuring effective communication of messages that will guide users to make informed decisions •Electronic dissemination of publications are free •Easy access to confidentialised unit records •The internet is seen as the main channel for information dissemination •Writing specifically for web dissemination •Linking metadata to data in a more user-friendly way •Email notifications of releases •Self-help guides Preferred supplier of quality statistics 2 UNSD working group Migrating from paper to the web •SA research shows that a third of stakeholders still want paperbased publications •Electronic products on CD are the most popular, followed by information received via email and the website* •Main users of the Stats SA website are academics, students and the private sector •About 10% are international users •All libraries receive electronic copies, but still want printed copies •All government departments, research and educational institutions, parastatals and parliament – free aggregated data in Super Table •10% sample of Census data •GHS, LFS etc datasets on CD * 4 main target groups surveyed during stakeholder workshops in all 9 provinces Preferred supplier of quality statistics 3 UNSD working group Stats SA’s pricing policy •Market divided into 11 external market segments •Stats SA’s policy is: • To promote the widest possible dissemination of information •To provide access to all stakeholders •To provide information at no charge* •Special data runs are charged at R 300 per hour •Charged in 1996 – generated R 11 million. Census cost R 450 million •Value is in the use of the statistics •Generous with granting permission for 3rd party publications * Some products attract a cost for printing and packaging, but can be downloaded free from the web. This is to minimise abuse and wastage Preferred supplier of quality statistics 4 UNSD working group Preferred supplier of quality statistics 5 UNSD working group Preferred supplier of quality statistics 6 UNSD working group Preferred supplier of quality statistics 7 UNSD working group Preferred supplier of quality statistics 8 UNSD working group Rules applied to Stats SA’s website •Ease of navigation •Quick access •Ability to find information •Animations kept to minimum •Corporate branding •Two-way communication tool!! •Feedback is encouraged through various channels •No log on except for time series •Regular and immediate updates •Standardisation of format across website Preferred supplier of quality statistics 9 UNSD working group StatsOnline user feedback for the period November 2003 to January 2006 80% 70% 60% 50% Finding info (Easy) Navigation (Easy) 40% Finding info (Difficult) Navigation (Difficult) 30% 20% 10% 0% 2003 2004 Preferred supplier of quality statistics 2005 10 2006 UNSD working group Features on the website •Interactive tools – PX Web, Digital Census Atlas, Ward Profiles •Publication search- keyword, group, favourites •Events calendar & publications schedule •Frequently asked questions •News •Key indicator scroll •Key findings •Time series – Excel, PC Axis, Ascii •Weekly newsletter •Competitions •Promote communication through invitations to participate in advisory group meetings, workshops etc Preferred supplier of quality statistics 11 UNSD working group Challenges faced with the internet in SA •www still foreign concept to some stakeholders •Teach users how to access and use website during workshops and presentations •Call centre assists users telephonically •Large proportions of SA still do not have access to the internet •Providing information for a wide audience – pitching at the right level is a challenge •Speed of access - bandwidth •Ability to download large amounts of data •Computer literacy •Level of statistical literacy •Understanding of self-help guides •Internet access is costly – users download information and read it later Preferred supplier of quality statistics 12 UNSD working group Initiatives that will impact on web dissemination •Writing course – for print and web publications •Revamp of current releases •Data warehouse •Literacy programmes for users and students •Promotion of the web as first port of call for statistics •Mind-set of seeing web as a communication tool rather than just a dissemination tool Preferred supplier of quality statistics 13 UNSD working group Writing for the web •Not currently done •Load pdf’s on web •Problem with hyperlinked stories is ability to print – still need print version •Weekly column by Statistician-General Preferred supplier of quality statistics 14 UNSD working group Conclusion •Statistical agencies responsibility to public to communicate statistics in everyday language •Web is critical two-way communication tool •Need to consider audience and their ability to access the web •Consider country’s adoption of technology •Linking metadata with data improves understanding of data •Interactive products give users greater flexibility •Active dissemination through emails and newsletters needed to promote web usage •Print publications still have a place in the product mix Preferred supplier of quality statistics 15 UNSD working group Thank you Preferred supplier of quality statistics 16 UNSD working group Disseminated products for the period January – December 2005 Disseminated products to external users on database: Statistical releases mailed Right fax Emails 177 353 2 748 20 237 Free of charge products mailed 134 927 **Does not include information sent out by call centre or through marketing activities Preferred supplier of quality statistics 17 UNSD working group Key findings: P0210 - Labour Force Survey (LFS) September 2005 Press statement: 658 000 jobs were created between September 2004 and September 2005 according to Stats SA’s Labour Force Survey. There was also an increase in the number of people actively seeking employment, accompanied by a fall in the numbers of discouraged workseekers who did not actively seek employment in the month prior to September 2005. The growth in the numbers of both employed and unemployed leaves the unemployment rate virtually unchanged at 26,7% in September 2005, as against 26,2% in September 2004. Through the conducting of face-to-face interviews with members of over 30 000 households countrywide, Stats SA estimates that the number of employed in September 2005 exceeded 12 million (12 301 000). This brings the percentage of working-age South Africans (15–65) in employment to over 40%. The number of discouraged work-seekers (those not actively seeking employment opportunities) declined from 3,9 million in September 2004 to 3,3 million in September 2005. Over 600 000 people shifted from being discouraged to actively seeking work or being employed. In the year to September 2005, agricultural employment continued a downward trend but this was more than offset by employment gains in trade (which increased by 482 000 jobs), finance (up 148 000) and construction (up 111 000). Over a longer period, from September 2001 to September 2005, job gains in the labour market were over 1 million (1 120 000), of which 960 000 were in the non-agricultural formal sector. Enquiries: Dr Liz Gavin – (012) 310 8028 Key findings: The unemployment rate remained virtually unchanged at 26,7% in September 2005, as against 26,2% in September 2004, due to the growth in the numbers of both employed and the unemployed. According to Stats SA’s Labour Force Survey, 658 000 jobs were created between September 2004 and September 2005. There was also an increase in the number of people actively seeking employment, accompanied by a fall in the numbers of discouraged work-seekers who did not actively seek employment in the month prior to September 2005. The number of discouraged work-seekers declined from 3,9 million in September 2004 to 3,3 million in September 2005. Over 600 000 people shifted from being discouraged to actively seeking work or being employed. In the year to September 2005, agricultural employment continued a downward trend but this was more than offset by employment gains in trade (which increased by 482 000 jobs), finance (up 148 000) and construction (up 111 000). Over a longer period, from September 2001 to September 2005, job gains in the labour market were over 1 million (1 120 000), of which 960 000 were in the non-agricultural formal sector. Preferred supplier of quality statistics 18 UNSD working group Preferred supplier of quality statistics 19 UNSD working group