DO UNDERGRADUATES HAVE WHAT IT TAKES TO BE ENTREPRENEURS AND MANAGER OF SMALL BUSINESS? A STUDY OF VALUES AND PERSONALITY. BY DR. (MRS.) S. L. ADEYEMI DEPARTMENT OF BUSINESS ADMINISTRATION, UNIVERSITY OF ILORIN, ILORIN ABSTRACT What are the key personality dimensions which are important to entrepreneurship and small business management? This study draws on data from twenty seven managers of small business who are engaged in the sale of computers and related software and forty-two undergraduates who are taking a Bachelor of Business degree at the University of Ilorin. The analysis shows that the entrepreneurs/managers of small businesses exhibit many different characteristics than those shown by a sample of undergraduates taking a business degree. Entrepreneurs have an internal locus of controls, are more innovative and are higher risk takers (but not significantly higher). They perceive that conceptual skills are the most important skills and tend to exhibit a higher need for organization. Undergraduates tend to have an external locus of control and are more risk averse. They are found to have a high propensity for organisation and are lower on tolerance. While the educational experience may be extremely important in moulding the personality of undergraduates, the findings of this study conclude that it may not foster some of the values and personality characteristics that many entrepreneurs and business managers might consider important. 1 1.0 INTRODUCTION There is an ongoing debate concerning the importance of personality and psychological characteristics in relation to the successful entrepreneur. A person’s uniqueness, it is argued, might separate the entrepreneur from the non- entrepreneur and it might indicate the reasons why some entrepreneurs are more successful than others. Traditionally, researchers have focused on how entrepreneurs differ from non- entrepreneurs (Gartner 1984: Greenberger and Sexton 1988). There has also been a growing awareness of the personality traits (such as innovation, risk taking and locus of control) which are needed for starting a new venture and making is successful (Brockhaus and Horwitz 1986; Begley and Boyd 1987). According to Schumpeter (1943), the key ingredient of entrepreneurship lies in the innovativeness of the individual. Innovation, creativity and discovery are the key factors underlying the classical body of thought and research Certain personality characteristics, values and skills seem to be key ingredients which contribute to an entrepreneur’s success. Selection of the appropriate basis for defining and improving the personal qualities and skills of entrepreneurs and managers of small business creates a challenging problem for university teachers and government leaders who wish to encourage the process. The field of research has been described as young, at a formative stage and still in its infancy (Pauline et al. 1982, Perryman 1982, Peterson and Horvath 1982, Sexton 1985). There are several people who have suggested that there is nothing which can act as a substitute for real world experience and educational courses, which have any input on entrepreneurship, should be designed to allow for such experience to be gained. In recognition of the above suggestion concerning ‘real world experience’, the present study sought to understand and compare the personality characteristics and values of undergraduates (who could become entrepreneurs) with a group of people who have experience of entrepreneurship. The purpose is not to define what universities should do to prepare entrepreneurs who are undergraduates but to simply offer a comparison of two groups of people. The specific purpose is to illustrate that experiences gained as an undergraduate may foster different values and beliefs than those of an entrepreneur/manager of a small business. This 2 paper, in the section below, briefly reviews how behaviour and personality characteristics have been studied in past research. 1.1 FOCUS It is widely thought that a person’s psychological values are primary drives of behaviours (i.e. what a person does). People behave in accordance with their values far more often than not. Similarly, a person’s behaviours result from attempts to satisfy needs be they for power, recognition, achievement or acceptance. Entrepreneurs might be differentiated from undergraduates by personality characteristics. “People who posses the same characteristics as entrepreneurs do, will have a higher tendency (or potential) to perform more entrepreneurial acts, than do people who do not posses such characteristics” (Lumpkin, G. T. 1998). Various personality characteristics and skills have received considerable attention in academic literature. Those upon which most research have been carried out are: (1) locus of control, (2) risk taking (and innovation and other psychological characteristics), (3) entrepreneurial skills. 1.1.1 Locus of Control Locus control refers to the perceived control over the events in ones life. (Rotter, 1966) people with internal locus of control believe that they are able to control what happens in their lives i.e., they believe they are in control and are master of their own destiny. On the other hand, people with external locus of control tend to believe that most of the events in their lives result by the randomness of external events, believing that what happens in life is due to chance i.e. being lucky, being at the right place at the right time, and the behaviours of powerful individuals. People’s belief in personal control over their lives influences their perception of important events, their attitude towards life, and their work behaviours. In a student sample, internal locus of control was associated with a desire to become an entrepreneur. (Bonnett & Furnham, 1991). Internal locus of control of the founders is associated with company performance (Boone, DeBrabander and Van Witteloostujin, 1996; Nwachukwu, 1995). The impact of locus of control on company performance may stem from a relationship between locus of control and entrepreneurial orientation. 3 Locus of control may be related to pro-activeness. When the individuals believe that they can make a difference in their lives by performing certain actions, they may be more willing to think about the future and act proactively. Research indicates that people with higher degrees of internal locus of control tend to monitor the environment to obtain information (Van Zuuren & Wolfs, 1991). This tendency may be result of a desire to act on the environment. Internal locus of control may also be related to risk-taking orientation. Research shows that internals tend to estimate probability of failure as lower and decide in favour of risky options (Hendrickx, Vlek & Calje, 1992). As an example of this tendency, internals are found to plan for expansion of their businesses even when unemployment rates are high (Ward, 1993). These results show that firms in which founders have higher internal locus of control may be risk taking. There is also reason to expect a positive relationship between locus of control, innovativeness and competitive aggressiveness. To the extent that individuals feel that being competitive or being innovative are ways of exerting control over the environment, we can expect a positive relationship between these variables. In such situations, they are more likely to persist in carrying out their work even though; they are highly dissatisfied and stressed, just because they feel they cannot do much about it. Externals are more likely to feel that they can always take control of the situation. 1.1.2. Risk-Taking Propensity Risk-taking propensity is defined as “the perceived probability of receiving rewards associated with the success of a situation that is required by the individual before he will subject himself to the consequences associated with failure, the alternative situation providing less reward as well as less severe consequences than the proposed situation” (Brockhaus, 1980). Risk taking is identified as a trait that distinguishes entrepreneurs from non- entrepreneurs and managers (Shame, 1996; Miner et al., 1989). The level of risk-taking propensity of the owners may lead to certain entrepreneurial orientations. 4 Risk-taking propensity of the individual founder is expected to be related to the risk-taking level of the entrepreneurial firm. When entrepreneurs have the ability to influence the actions of the organisation with their personal decision, their personal characteristics may be reflected in the actions of the organisation and as a result the organisation may be more risk taking. Risk-taking propensity may positively influence innovativeness, especially product innovativeness. Product innovativeness requires a certain degree of tolerance for taking risks, because innovativeness benefits from a willingness to take risks and tolerate failures. The risktaking propensity of the founders and owners will positively influence innovative attempts of the employees and as a result the organisation may adopt an innovative orientation to face the competition. 1.1.3 Affiliation Need Affiliation need refers to a desire to be close to other people in order to feel reassured that the self is acceptable (McClelland, 1953). People with higher levels of affiliation need tend to send a significant amount of time socializing with other people. These people try to maintain harmonious relationships with others and may sometimes sacrifice work success to protect these relationships. People with high levels of affiliation need have a strong desire to be liked by their co-workers and subordinates, and this may influence their performance in a negative manner. Based on this definition, it is possible to draw links between entrepreneurial styles and affiliation need. For example, we may expect a negative relationship between affiliation need and proactiveness. Pro-activeness requires a certain level of future orientation, whereas people with affiliation need may be more concerned with protecting the status quo in order to protect their relationships with others. In addition, it may be possible to observe lower levels of competitive aggressiveness, because people with high levels of affiliation need want to like by people around them and they may avoid thinking in competitive terms. Being aggressive towards the competition may lead some people to have a negative attitude towards them and they may prefer to avoid these negative feelings. 5 1.1.4. Entrepreneurial Skills Some of the skills necessary to run a successful small business will be planning skills, enterpersonal communication skills, managerial and leadership skills. Planning, especially in a competitive market place is an essential skill if a business is to not just survive but to succeed, enter-personal communication skill, relating to dealing with people in a variety of situation, are of considerable importance. Managerial skills are more technical and, among other things refer to been able to draw up and used number of staff they required, their respective skills, and if new skills are needed, how these should be obtained. Leadership skills are important in establishing a direction for a business and ensuring that the business gets there. 1.2 PROPOSITIONS TO BE TESTED 1. Local entrepreneurs have a higher internal locus of control (i.e. exhibit internality) compared with undergraduates 2. Local entrepreneurs are higher risk takers and are more innovative than undergraduates 3. Local entrepreneurs have a stronger desire to be held in high regard compared to undergraduates and more concerned about personal relationship. 4. Local entrepreneurs are more materialistic, have a higher need for organization and are more tolerant than undergraduates. 5. Local entrepreneurs have different personal values compared with undergraduates 6. Local entrepreneurs and undergraduates will rank different the skills that are needed by an entrepreneurs. 1.2.1 Method This section describes the sample and its characteristics and the development and content of the questionnaire that was used. 1.2.2 The Sample and Its Characteristics The intention of this research was to compare local entrepreneurs with undergraduates. To enable this comparison to be made, stratified samples of both groups were taken. 6 a. Entrepreneurs. As regards the entrepreneurs, those engaged in the sale of computers and related software and equipment were chosen. The majority of these entrepreneurs have located their businesses in two large shopping complexes. This meant that it was relatively easy to contact them to conduct personal interviews. The technique of result in a personal interview was chosen because it had one main advantage – it would result in a much higher response rate compared to a mail survey of the sample. A random sample of ninety-one computer businesses, which had outlets in the two shopping complexes, was identified. All ninety one business outlets were visited. Sixty-four of the entrepreneurs at those outlets declined to participate, but twentyseven acceded to the request and completed the questio9nnaires. This resulted in a responses rate of 29.7%. b. Undergraduates: The student sample included university undergraduates chosen from one of Nigerian’s two universities. In Nigeria, it is easy to identify a suitable stratified sample. Rather than pick, say, undergraduates on a scientific, engineering or arts programme (who, it could be agued, would have little business flair), it was decided to focus on undergraduates who had registered on a Bachelor of Business programme and who were majoring in Business Administration or Management science. There were one hundred and sixty-seven such undergraduates of their names was obtained and every fourth student on the list was selected. All the undergraduates, who were requested to complete the questionnaire, did so. As a result, forty-two responses were received. The general characteristics of the samples have major variations. The undergraduates are in a very focused age group, all of them being 30 or below. Of the entrepreneurs, 48% are aged 30 or below, with 37% being aged between 31 and 40 and the remaining 15% being aged above 40. It is not surprising to see that highest level of education completed by the undergraduates was, as it is the junior colleges which act as the prime source of university students. Of the entrepreneurs, 30% completed studies at a secondary school before commencing work, with 7 18% ceasing their education below that level and 40% indicating they had obtained a degree or diploma from a tertiary institution. The gender make up of the groups also differed. While females made up 71% of the student sample, they only made up 22% of the entrepreneurs sample. 1.2.3 Survey Design A number of pilot tests were carried out and, at each stage, the content of the questionnaires was modified. As soon as it had been decided that the questionnaires (and the accompanying covering letter) was sufficiently well refined, personal visits were made to the entrepreneurs at their place of business. The targeted undergraduates were contacted at the end of a lecture session. The questionnaire itself primarily contained closed ended questions. However, some open-ended questions were included, thereby enabling respondents to make personal comments. The questionnaire contained five sections, the final section requesting background information about the respondents. The four ‘technical’ section sought responses, for example, about the respondent’s locus of control, their personal characteristics, factors which influenced/would influence their career choice and skills which they believed were required by entrepreneurs. The assessment of the locus of control of the samples arises through the responses that were given in section 1 of the questionnaire. This contained ten dual choice questions. The assessment of the qualities of risk taking, organizations and tolerance of the samples arises through the responses to section 2 of the questionnaire. This contained ten scrambled questions on each of the three ‘qualities’. The assessment of ‘innovativeness’, ‘recognition’, ‘relationship’ and ‘materialism’ came from the responses to twelve motivational influences that were listed in section 3 of the questionnaire. The twelve influences are to be found in table 1. These influences were grouped together as a result of the factor analysis (see table 1) to produ8ce the four ‘qualities’, in the following way: 8 Innovativeness: This came from a combination of the ability to ‘develop new ideas, contribute to the success of my/employer’s business and continue to learn. Recognition: This came from a combination of ability to be respected by my friends, be accepted by others, and be secure Relationship: This came from a combination of ability to develop a close relationship at work and enjoy openness and honesty with my co-workers Materialistic: This came from the combination of ability to enjoy high earnings and enjoy regular pay rises. TABLE 1 RESULTS OF FACTOR ANALYSIS Orthogonal Factor Loading Dimensions Factor 1 Factor 2 Ability to: Develop new ideas Contribute to the success of my/my employer’s business Continue to learn Be respect6ed by friends Be accepted by others Be secure Develop close relationships at work Enjoy openness and honesty with my co-workers Enjoy high earnings Enjoy regular pay rises Eigenvalue Percentage of variance explained Cumulative percentage 2.0 Factor 3 Factor 4 0.851 0.778 0.103 -0.055 -0.061 0.171 0.088 0.016 0.698 0.107 -0.145 0.303 -0.031 0.170 0.041 -0.099 2.244 22.400 22.400 0.149 0.708 0.771 0.733 -0.725 0.022 -0.124 0.277 1.861 18.600 41.00 0.042 0.012 -0.061 -0.011 0.857 0.820 -0.234 0.138 1.368 13.700 54.700 -0.173 0.066 0.039 0.005 0.042 -0.130 0.893 0.807 1.310 13.100 67.800 RESULTS AND ANALYSIS Table 2 presents the means, standard deviations and correlations among the variables. Table 2 indicates that none of the variables are highly correlated with each other. In fact, only three of the correlations were significant at the 0.1 level. Externality was negatively correlated with recognition. In addition, externality was negatively correlated with innovativeness. Finally, materialism was positively correlated with risk taking. 9 Table 2 Descriptive Statistics and Correlations, Individual Level (a) S/N Variables Means S.D. 1 2 3 4 5 6 1 Innovativeness 4.07 0.74 2 Recognition 3.66 0.81 0.19 3 Organization 6.17 2.12 0.10 0.15 4 Risk-taking 4.71 1.96 0.12 0.05 -0.19 5 Tolerance 4.77 1.64 0.18 0.08 0.09 0.01 6 Relationship 3.77 0.76 0.12 -0.04 0.08 0.09 0.01 7 Materialistic 3.60 0.91 -0.05 0.11 -0.03 0.27- -0.09 -0.12 8 Externality 4.65 1.86 -0.28- -0.22- 0.04 -0.18 -0.14 -0.22 (a) n = 69 * p< 0.10 7 -0.08 ** p < 0.05 ANALYSIS OF RESULTS FOR PROPOSITIONS 1 TO 5 In table 3, the responses from the entrepreneurs and the undergraduates show two significant differences. The most significant difference was under the heading of ability to contribute to the success of my/my employer’s business. This was the highest mean for the entrepreneurs. This is believed to be because entrepreneurs thrive on success and know that ability from an undergraduate’ viewpoint, although of importance to them, was not as important as to the entrepreneur. This is possibly because undergraduates have little work experience, having only done limited amounts of vacation work and attended a ten-week business attachment programme. Thus, making a contribution to a business’s success has never been a real feature of an undergraduate’s life. The other significant difference was under the heading ability to enjoy openness and honesty with my co-worker. From experience, entrepreneurs may have found that, by being open and honest with their fellow workers, this creates a better working environment and leads to much more trust. Undergraduates rate this ability as the third lowest factor and possibly have no feel for it being important in a real working environment. 10 Table 3 also exhibited three other abilities for which there was high divergence. The mean for the ability to develop new ideas was higher for entrepreneurs compared with undergraduates. May be, with entrepreneurs, they know that if they do not develop new ideas, their business will not do as well as their competitors. Undergraduates, within their degree programme, are given little opportunity to develop new ideas. TABLE 3 COMPARISON OF ENTREPRENEURS WITH UNDERGRADUATES FOR VARIOUS ABILITIES Entrepreneurs Undergraduates Mean S.D. Mean S.D. F Sig Develop new ideas 4.19 1.11 3.81 0.94 2.27 0.14 Contribute to the success of my/my employer’s 4.37 0.69 3.88 0.80 6.82 0.01 Continue to learn 4.33 1.04 4.07 0.92 1.20 0.28 Be respected by friends 3.78 1.25 3.64 1.12 0.22 0.64 Be accepted by others 3.59 1.25 3.69 0.87 0.15 0.70 Be secure 3.74 1.32 3.57 0.83 0.43 0.51 Develop close relationships at work 3.56 1.05 3.90 0.79 2.47 0.12 Enjoy openness and honesty with my co- 4.04 0.90 3.60 0.83 4.38 0.04 Enjoy high earnings 4.00 1.21 3.88 0.99 0.20 0.66 Enjoy regular pay rises 3.04 1.13 3.43 0.97 2.37 0.13 Ability To: business workers It was noted that there were two abilities for which undergraduates gave a higher rating than the entrepreneurs. The first of these was the ability to develop close relationships at work. A possible explanation for this is that from the limited experience that the undergraduates have had, they found the need for them at the bottom end of the ladder to develop such relationships – otherwise it would be difficult for them to carry out their basic duties. However, entrepreneurs, especially as they will have the role of boss, saw no need to develop a close relationship with their employees. 11 The other factor for which the undergraduates’ mean was higher was the ability to enjoy regular pay rises’. From the entrepreneurs’ viewpoint, they will not be salaried persons who are on a pay scale. Sp, to them, regular pay rises are not something which are a norm. This no doubt is the reason why this had the lowest mean for all the abilities, as looked at from the entrepreneurs’ viewpoint. Undergraduates, most of whom will move in to salaried employment upon completing their degree course, would look to regular pay increases as the technique for increasing their income and, hence, would naturally rate this ability highly. Table 4 illustrates the comparison of personality characteristics of entrepreneurs. With all the personal characteristics except materialistic and externality the entrepreneurs exhibited higher means than undergraduates. Four of the personal characteristic showed significant difference, these being: tolerance, externality, organisation and innovativeness. While tolerance scored very highly with the entrepreneurs, it was less highly rated than undergraduates. TABLE 4 COMPARISON OF PERSONALITY CHARACTERISTICS OF ENTREPRENEURS WITH UNDERGRADUATES Personality Entrepreneurs Undergraduates Mean S. D. Mean S. D. F Sig Innovativeness 4.30 0.81 3.92 0.65 4.51 0.04 Recognition 3.70 0.94 3.63 0.74 0.12 0.73 Organization 6.89 1.53 5.71 2.33 5.36 0.02 Risk-taking 4.89 2.17 4.60 1.84 0.36 0.55 Tolerance 5.41 1.53 4.36 1.59 7.40 0.01 Relationship 3.80 0.89 3.75 0.67 0.06 0.81 Materialistic 3.52 1.02 3.65 0.84 0.36 0.55 Externality 3.93 1.62 5.12 1.88 7.39 0.01 Characteristics 12 TABLE 5 PERSONAL CHARACTERISTICS OF THOSE WHO ARE MORE MATERIALISTIC LEVEL OF MATERIALISM Personality Low High F Sig Characteristics n=36 n=33 Risk-taking 3.94 5.55 13.56 0.00 Innovativeness 4.01 4.13 1.47 0.50 Organization 6.36 5.97 0.58 0.45 Tolerance 4.81 4.73 0.04 0.84 Externality 5.00 4.27 2.69 0.11 Recognition 3.53 3.81 2.07 0.15 Relationship 3.79 3.74 0.07 0.79 This may be because of their working environment being different. For, if entrepreneurs wish to complete a sale, especially of a computer, they may be faced with a barrage of questions about the features of the hardware and/or software that they are trying to sell. To lose patience with a potential buyer would almost certainly lose the sale. Furthermore, the potential buyer would not come back again and that person may tell those who comes into contact with of his/her experience. Thus, not only would one sale definitely be lost, but others may also be lost. In contrast, undergraduates while on their degree course, rarely have to be tolerant of others as, in the main, they are looking to pass their examinations through their personal efforts. Externality was seen to have a higher mean for undergraduates compared with entrepreneurs. This is to be expected. For, entrepreneurs from past research are known to blame themselves when things go wrong and this finding has been confirmed by this study. In contrast, undergraduates appear to want to put the blame on others when things go wrong. While organization shows the highest mean for both groups, for entrepreneurs it is given a much higher rating. This is because organization in a business can lead to operational efficiency thereby resulting in a higher profits and profitability. Innovativeness showed a higher mean for entrepreneurs compared with undergraduates. As mentioned perniciously, undergraduates have 13 no major need to be innovative in their degree programmes. In the main, they have information delivered to them and have to learn it. Entrepreneurs in a competitive environment have to be innovative; otherwise their business may deteriorate. In creating table 5, it is first necessary to appreciate the distinction between a respondent who has a low level of materialism and a respondent who has a high level of materialism. The distinction arises in the averaging of the scores given for the combination of responses to the questions about ‘enjoying high earnings’ and ‘enjoying regular pay rises’. Where the average score for a respondent was 4.00 and above, they were classified as having a high level of materialism. Respondents scoring 3.5 or less were classified as having a low level of materialism. Table 5 indicates that the more materialistic, as would be expected, are risk takers and internals. 2.1 ANALYSIS OF RESULT FOR PROPOSITIONS 6 In table 6, there is a great deal of consistency concerning the responses the entrepreneurs and undergraduates gave about the relative importance of skills needed by an entrepreneurs. Both groups placed substantial emphasis on the planning skills, leadership and managerial skills, and problem sensing and solving skills. This is perhaps an indicator of what the entrepreneurs has gained from his personal business experience as an entrepreneur. From the undergraduates’ viewpoint, it may indicate that through the business element of their marketing degree programme, they have been made aware of and fully appreciate those skills which are of major importance to an entrepreneur. Of the factors with the lowest mean scores, there was again general agreement between the two groups. Skills in ‘statistics and mathematics’ being considered of very low importance, together with ‘general writing’ skills, conflict management’ skills and computer skills. From the entrepreneurs’ viewpoint, they may again be responding based on personal experiences. As someone involved in setting up and managing a computer shop, the need to be skilful in statistics and mathematics, the ability to write well and to know how to use a computer are not considered to be of major importance. Nor is the need to be skilful in conflict management. With a small business (all of those in the sample were small) conflict between management would infrequently, if ever, arise. From an undergraduates’ viewpoint, 14 they cannot speak from personal experience. However, they appear to have interpreted the position just as the entrepreneurs did. In the responses, there were just two skills for which there was a significant divergence of opinion. Computer skills were ranked higher by the entrepreneurs compared with the undergraduate. With this sample, this may be because the targeted entrepreneurial group were selling computers – so, they could not give the skill too low a rating – otherwise, how do they justify their existence? The other point relates to ‘flexibility and creativity’ skills. Possibly, here, undergraduates rate this very highly because the need to be flexible and creative is frequently broadcast in the local media. May be, with manufacturing businesses, the need to be flexible and creative are essential for survival. With other types of business (i.e. non-manufacturing ones, such as in the computer selling trade), it is not up to the business manager to be all that creative. However, some flexibility and creativity is still required-especially if many of an entrepreneur’ competitions are operating from the same shopping complex (as they were in this study). The responses shown in table 6 identify those skills which are considered vital by an entrepreneur and, thus, these are the ones that should be emphasised by an educational programme which is designed to create entrepreneurs. 15 TABLE 6 RANKING BY ENTREPRENEURS AND UNDERGRADUATES OF SKILLS NEEDED BY AN ENTREPRENEURS Entrepreneurs Mean Types of skills Undergraduates Mean Score Ranking Score Ranking Planning 4.22 1 4.55 3 Leadership and managerial 4.33 2 4.14 1 Problem sensing and solving 4.48 3 4.62 4 Interpersonal communication 5.19 4 4.82 5 Flexibility and creativity 5.26 5 4.50 2 Financial Management 5.26 5 7.24 8 Motivational 5.67 7 5.65 7 Organisational and priority setting 6.00 8 5.19 6 Computer 8.81 9 10.33 12 Conflict management 8.81 9 7.69 9 General Writing 9.59 11 9.49 10 Statistics and mathematics 10.37 12 9.77 11 W Score 0.385 3.0 0.409 CONCLUSION The study has established that there are a number of significant differences relating to the characteristics, qualities and skills of local entrepreneurs compared with undergraduates and explanations have been offered as to why these differences exist. It has been seen that entrepreneurs are more internal, more tolerant and have a strong desire for organization. Entrepreneurs are also more innovative. There is no evidence here to show that entrepreneurs are much more materialistic, based on this study’s definition of materialism, than undergraduates – nor was there any significant difference between the two samples regarding 16 risk taking. The latter is believed to merely reflect what previous studies have found (Viz. entrepreneurs are moderate risk takers and the undergraduates who took part in this research were not that different from entrepreneurs as risk takers). Even though there is evidence to show that entrepreneurs seek a high income, they also place a high value on the relationship they have with their work force. Finally, in the ranking of skills needed by entrepreneurs, there was very little difference in the ratings given by the entrepreneurs and the undergraduates. 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