Sacramento City College Unit Plan Completed Spring 2002 Department Name: Library/Instructional Media Department Spokesperson: Unknown?? Division Dean: Greg Atkins Elements of the Unit Plan: Place an X in the boxes of included elements X Accomplishments X Three Year Plan X Action Plan X Budget Request X Budget Narrative X Key Performance Indicators Library/Instructional Media Department / Accomplishments 2001 - 2002 # 1a 1b 1c 1d Goal 1:Build Library and Instructional Media collections to support the educational, cultural, and developmental programs of the college. Linkage to Action Item Year-end status and accomplishments other Plans Collaborate on development of collection policies within Accreditation District. Update collection development procedures. Report Select and purchase appropriate materials for reference, District reserve, circulating, and media collections to limits of Collection available funding. Development Plan Accept gift materials that meet selection criteria. Target three subject areas of the general collection for PFE goals update through data collection and analysis. Develop weeding schedule and weed selected areas of the collection. Maintain book sale for weeded and surplus gift books. 1e 1f Continue to compare fee and free online selection tools. Collection policy completed and approved by librarians, Dean, and LR committee. Updated collection development procedures. Selected and purchased 3787 books, media items, and software programs (FY 2000-2001 Annual Data Survey) for reference, reserve, circulating, and media collections. Accepted, screened, and processed 821 gift books and periodicals (FY 2001-02). Analyzed publication date and circulation data for general science, math, ESL, journalism, and speech (5 areas). Developed weeding schedule. Directed faculty weeding in several areas of the general collection during two Flex Day activities. Librarians weeded in computer science, general science, education, early childhood education, P.E., library science, cosmetology, engineering, railroad operations, and media. Maintained book sale for weeded and surplus gift books. Compared BIP and Title Source II to Amazon and other web bookstores. Library/Instructional Media Department / Accomplishments 2001 - 2002 # 1g Action Item Linkage to other Plans Continue to work toward stable funding for materials, to District raise spending to state benchmarks and maintain those Collection levels. Development Plan Promote library and instructional media collections to SCC PFE goals community in a variety of ways. 1h 1i Improve faculty involvement in collection development through Flex activities, department visits, increased communication. 1j Investigate the possibility of creating popular browsing collections for books and media. 1k Analyze and streamline the processes of acquiring, District receiving, and invoicing for materials in collaboration with Strategic District Purchasing and Accounting departments. Plan, Goal V 1l Analyze and refine cataloging and processing workflow to ensure that materials are available in a timely manner. Year-end status and accomplishments Received $100,000 in PFE funding for materials as a result of successful grant applications, and $50,000 in campus SIEF as a result of agreement with SCC administration. Conducted and analyzed student survey re: use of Library books, presented results to PFE subcommittee. Promoted LRC collections, databases, services, and library system through email, campus publications (Reader, enews, electriCity, Express, Staff News, campus and library websites), New Book and Media lists, topical booklists, displays, Open House, People’s Day, orientations and classes, handouts, and promotional gifts. Created suggestion boxes for books and media. Published web site of free ebooks to build campus interest. Involved faculty in collection development through 2 Flex activities, 9 department visits, increased phone, email, and in-person communication. Evaluated book and media display racks, collected approximately 50 books and 6 books on tape (gifts). Worked with District toward analyzing and streamlining processes of acquiring, receiving, and invoicing for materials. Completed systemization at SCC. Analyzed and refined cataloging and processing workflow to make materials available in a timely manner. Library/Instructional Media Department / Accomplishments 2001 – 2002 Goal 2: Develop, implement and maintain the new Library Information System (LIS) to provide effective access to library and information resources. Linkage to # Action Item Year-end status and accomplishments other Plans 2c Review the use of the existing LIS and the associated workflows in all areas of the library and in instructional media area Ensure clear communication among LRC staff regarding expected changes and needed input during development of the new LIS Complete the LIS vendor=s process for customizing the new system software 2d Provide information for migration of data from the existing LIS, review test data and final data loads to the new LIS 2e Attend vendor training for the new system (selected staff); provide in-house training for all other LIS staff 2a 2b 2f 2g Coordinate changes needed for the new LIS to properly interface with other District IT systems (e.g., Sequent, PeopleSoft, etc.) Create and provide appropriate documentation and training to promote the use of the new LIS by outside users (students, classroom faculty, administrators, etc.) District Strategic Plan, Goal V District Strategic Plan, Goal V District Strategic Plan, Goal V District Strategic Plan, Goal V Reviewed the use of the existing LIS and the associated workflows in all areas of the library and in instructional media area Ensured clear communication among LRC staff regarding expected changes and needed input during development of the new LIS Completed approximately 80% of the LIS vendor=s process for customizing the new system software Provided information for migration of data from the existing LIS, review test data and final data loads to the new LIS Attended vendor training for the new system (selected staff); provided in-house training for all other LIS staff Coordinated changes needed for the new LIS to properly interface with certain other District IT systems (e.g., Sequent,) Created and provided appropriate documentation and training to promote the use of the new LIS by outside users (students, classroom faculty, administrators, etc.) Also provided a variety of promotional materials and activities to publicize the new LIS, including newspaper articles, Flex Day activities and a special open house celebration Library/Instructional Media Department / Accomplishments 2001 – 2002 # 2h Action Item Linkage to other Plans Implement new workflows required by the new LIS in all areas Review hardware needs for both student workstations and for staff workstations after the LIS is operational to determine upgrades needed 2i Year-end status and accomplishments Implemented new workflows required by the new LIS in all areas Reviewed hardware needs for both student workstations and for staff workstations after the LIS is operational to determine upgrades needed. Purchased and installed new PCs for many staff. Migrated student workstations to new OS, reimaged PCs, and installed new security software Goal 3: Develop and provide means of access to and delivery of the various library resources and services to students, faculty and staff. 3a 3b 3c 3d 3e Investigate modes of improving and increasing reference District services through librarians= roving, office hours and Strategic Plan, Goal III additional methods Consider the role of all public services staff in responding District Strategic to students= questions or needs. Plan, Goal III Provide reference service on week-ends and over Spring District Break. Strategic Plan, Goal III Adopt over-all plan for Reference Web Pages for staff and District public use. Strategic Plan, Goal III Encourage reference librarians to learn and teach up to 10 District new print resources to colleagues. Strategic Plan, Goal III Provided additional reference services as a result of increased awareness from library instruction. Attended workshops on ereference and planned for implementation. Continuing to discuss service issues with support staff in relation to students= questions or needs. Provided reference service on week-ends and working to secure funding and staff for Spring Break. Redesigned library web-page and continuing to formulate updated version. Presented new print resources to colleagues during department meetings. Library/Instructional Media Department / Accomplishments 2001 – 2002 # Action Item Linkage to other Plans Examine indexing coverage for SCC periodicals and analyze existing and potential databases. Analysis of print indexes complete. The following electronic databases were selected for 2002-03 Academic Year – InfoTrac; Proquest Newspapers and Research Library; Gale Literature Databases; Britannica Online; Ethnic NewsWatch; Proquest Psychology Journals; Oxford Reference Online; CQ Researcher; and CountryWatch. Transferred format of backfile of several titles to microfilm to conserve storage space Examined SCC practice of placing items on reserve in light of current copyright laws. 3f 3g 3h 3i Facilitate access to microform periodicals by reviewing retention and format decisions. Explore copyright issues involved with the Reserve collection of instructor-supplied copies of articles. Continue providing access to services and resources for users with disabilities and to ensure that new services and resources are accessible. Develop library handbooks for faculty and for students to acquaint them with library services and provide them with contact information. 3j 3k 3l Acquire access to full student records to facilitate efficient circulation department functions and to be able to provide timely service to students. Secure resources for adequate and extra weekend operating hours Year-end status and accomplishments District Strategic Plan, Goal III District Strategic Plan, Goal III Ongoing Several materials were created to accomplish this goal: the library’s pages in the SCC catalog and Student and Faculty Handbooks were updated to reflect current services; a trifold introducing the LRC and its services was created to be included with packets distributed to new students through Matriculation; handouts were developed to highlight services in the LRC (i.e. “Special Collections” and “Welcome to the 2nd Floor”. Continuing Presented request to budget committees. Library/Instructional Media Department / Accomplishments 2001 – 2002 Goal 4: Develop and promote library instruction and information competency programs which meet the diverse needs of our learning community. # 4a Action Item Linkage to other Plans Design new pre/post tests for library orientations to District correlate with installation of new LIS. Strategic Plan, Goal III Create Mission Statement for library instruction program. 4b 4c Design student feedback form. Promote library orientations (campus outreach) 4d 4e District Strategic Plan, Goal III Explore possibility of obtaining WCSH for orientations which are currently non-credit. Incorporate group activity learning into tour portion of orientations District Strategic Plan, Goal III 4f Standardize, revise and manage library handouts (logo, format, content) 4g 4h Explore possibility of tiered orientations (discipline District specific, subject-oriented, ESL, basic, advanced) Strategic Plan, Goal III Year-end status and accomplishments Post tests are in use. Review of the need for and successful implementation of a pre-test is under consideration. It was determined that the library instruction program does not stand alone and is best described by the broader mission statement of the college. Accomplished. Student feedback form has been created. Accomplished. Ongoing. Email to all faculty, flyers, news items, and student targeted flyers have been distributed. Accomplished. Further exploration into the possibility of creating or modifying a course in which to include orientations and Bibliographic Instruction is needed. Time constraints and impact on service points limited the effectiveness of this activity. Instead, it was determined that active learning would be incorporated into the instruction session as practicable. A new logo was created for the Learning Resource Center and it was individualized for the different departments within the LRC. It has been integrated into all of the library handouts. In general the handouts have either been revised or eliminated. Accomplished. Three segments of orientations are currently in use: basic, novice-level and advanced. Discipline-specific library skills instruction is ongoing. Library/Instructional Media Department / Accomplishments 2001 – 2002 # Action Item Linkage to other Plans Investigate classroom control software options. 4i 4j 4k 4l 4m 4n 4o 4p Develop multi-faceted approach to newly mandated District Information Competency graduation requirement including Strategic stand-alone courses (traditional and web-based) and Plan, Goal III courses paired with other subject courses, incorporating ACRL best practices. Develop informational materials and activities about Information Competency for faculty and staff. Begin development of examination for the Information District Competency challenge. Strategic Plan, Goal III Improve communication with the community about the District Library & Information Technology program. Reactivate Strategic the program Advisory Committee and begin development Plan, Goal V of a professional program brochure. Continue to revise existing courses and to develop new courses for the LIT program. Explore ways in which we may improve processes for District collecting feedback about the LIT program, such as Strategic surveys of existing and former students, a program web site Plan, Goal III with feedback area, etc. Offer information and training about library resources to District the students, faculty, and staff of the Outreach Centers. Strategic Plan, Goal III Year-end status and accomplishments Accomplished. Hardware classroom control system is once again operational, negating the need for a software solution. Partially completed. Taught multiple sessions of Library 15, which teaches Information Competency skills, both in person and in an online format. One section of Library 15 was taught in conjunction with an English 1A class as a learning community. Ongoing. Campus-wide taskforce is being formed under auspices of Academic Senate/Curriculum Committee. Ongoing. Examined statewide efforts that are mapped to ACRL standards for Information Competency. Ongoing. Sent out information about LIT classes to local libraries. Have reactivated the Advisory Committee. Have completed a new professional program brochure. Multiple courses have been revised and developed in the LIT program. Created an online version of the student evaluation form for LIT classes. Have contacted the Directors of the Outreach Centers and offered materials for their students. Have discussed ways to provide instruction to the students that will be implemented starting in Fall 2002. 3 – Year Plan Library/Instructional Medial Long Range Plan 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. Build Library and Instructional Media collections to support the educational, cultural, and developmental programs of the college. Develop, implement and maintain the new Library Information System (LIS) to provide effective access to library and information resources. Develop and provide means of access to and delivery of the various library resources and services to students, faculty and staff. Develop and promote library instruction and information competency programs which meet the diverse needs of our learning community Secure resources for adequate and extra weekend operating hours Department 2003 – 2004 2004 – 2005 X X X X X X X X X X X 2005 2006 Library/Instructional Media Department / Action Plan 2002 – 2003 # Action Item Goal 1: Linkage to other Plans 1a 1b 1c 1d 1e 1f Goal 2: 2a 2b 2c 2d 2e 2f Year-end status and accomplishments Library/Instructional Media Department / Action Plan 2002 – 2003 # Action Item Goal 3: Linkage to other Plans 3a 3b 3c 3d 3e 3f Goal 4: 4a 4b 4c 4d 4e 4f Year-end status and accomplishments Library/Instructional Media Department Budget Request - 2003 - 2004 Line # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Totals: Description Operating New Instruction Marketing Budget Computers Equipment Furniture Program Supplies Materials Increase Start-up Library materials 100,000. Library materials 50,000. Library materials 1,200. Promotional supplies Remodel Space Faculty Hires Staff Hires Student Hires 500. Acquisitions stud help 1,125. Processing stud help 2,250. Processing supplies 4,700. Staff Computers 12,800. Peripheral comp equip 4,000. LIS computer LIS handouts Temp Hires 2,800. 500. Adjunct librarian .5 Adjunct librarian .5 Public serv stud help 2,250. Storage cabinet 900. Adjustable tables 3,960 Display units 700. Handbook printing Informational handouts 1,000. 300. Program brochure 800. Weekend Staffing 15,800. $151,200. $151,200. $15,600 $4,900. $4,660. $0 $2,300. 22,421 Budget Narrative 2003 - 2004 Library/Instructional Media Line # Description Total Amount 1 Library materials 100,000. 2 Library materials 50,000. 3 Library materials 1,200. 4 Promotional supplies 500. 5 Student help 1,125. 6 Student help 2,250 7 Processing supplies 4,700. Priority Rank Department Justification The Library/Instructional Media collections require ongoing updating and improvement to provide relevant and in-date materials to support college programs. The "LRCCD Collection Development Plan 1998/99-2004/05" documents the status of the Library's collections in relation to state standards and benchmarks. The Library's PFE proposals further detail funding requirements. In FY1998-99 the Library won a continuing PFE grant of $30,000 for materials. In FY2000-2001 the Library won an additional continuing PFE grant of $70,000 for a total of $100,000. (Note: this funding has been ongoing; we are making this request to ensure continued funds) Until FY 1999-2000 the Los Rios District allocated PDF monies to each campus for purchase of library materials. In 1999-2000 the District discontinued the allocation, and SCC management committed to providing $50,000 annually for materials at the campus level. (Note: this funding has been ongoing; we are making this request to ensure continued funds) In order to improve the process of selecting materials, the Library requires access to an online bibliographic and reviewing tool, such as Books in Print. The LRC promotes its collections through book lists, e-mail, web pages, publications, book displays, orientations, and other media. These are costs for posters, display supplies, and printing. Materials acquisition includes routine clerical procedures, such as verifying information, checking holdings, and finding reviews. Increased materials funding has caused a sharp increase in the frequency of some of these tasks. Student help is needed to keep the selection process moving. Materials processing requires a great deal of routine work such as printing spine labels and attaching book jackets. Increased materials funding has caused a sharp increase in the frequency of these tasks. Additional student help is needed to keep the processing moving. Increased materials funding has required a sharp increase in the amount of book processing supplies and in the fees required to catalog the materials. Budget Narrative 2003 - 2004 Library/Instructional Media Line # Description Total Amount 8 Staff computers 12,800. 9 Peripheral comp equip 4,000. 10 LIS computers 2,800. 11 LIS handouts 500. 12 Adjunct librarian 13 Adjunct librarian 14 Student help 2,250 15 Storage cabinet 900. 16 Adjustable tables 3,960. 17 Display units 700. Priority Rank Department Justification It is likely that existing staff computers will not be powerful enough to run all of the new LIS software. Some computers will be replaced during the initial LIS installation - there are 7 more staff computers which might need replacement. It is likely that some of the existing peripheral equipment (barcode scanners, printers, zip drives, etc. now in use with the LIS will not be compatible with the new LIS and will need replacement. A server on which to store software to push to desktops will be needed in order to effectively update the portions of the LIS software which are resident on staff PCs. Production of materials to inform the campus community about the new LIS and documentation/user guides for students and faculty. Adjunct librarian (.5FTE) to increase reference services to students and to provide additional reference desk coverage while full-time staff pursues new programs and services. Adjunct librarian to supply reference services to students on weekends and over spring break. (Note: the library currently provides this service but there is no ongoing funding source identified for this position) Student help to provide practical assistance/troubleshooting to patrons as they make use of computers, printers and photocopiers, leaving the reference staff more time for instructional interaction with students. Student help will also be used to maintain shelves so that books are available quickly and in the correct locations on the shelves. Additional storage cabinet for growing collection of periodical backfiles on microfiche. Tables that are adjustable to various wheelchair heights to facilitate access to services and resources for users with disabilities. Separate display unit for materials in a popular browsing collection of books and media in order to highlight these materials. Budget Narrative 2003 - 2004 Library/Instructional Media Line # Description Total Amount 18 Handbook printing 1,000. 19 Informational handouts 300. 20 Program brochure 800. 21 Weekend staffing 22,421. 22 Weekend staffing 15,800. Priority Rank Department Justification Consolidated handbook (one for faculty and one for students) to describe services, highlight materials and provide contact information. Production of materials to inform the campus community about information competency Production of a high quality brochure for the Library & Information Technology program Unfunded expense for 1998 B 2002 requires funds to keep facility open on weekends. Unfunded expense for 1998 B 2002 requires funds to support information services. Key Performance Indictors for Library/Instructional Media Department (all data from fiscal year 2000-2001 unless indicated) A. Circulation 1. Library Items checked out a. Books b. Reserves c. Other d. In-house use Total 39,967 25,111 33,977 13,687 112,742 B. Reference Assistance 1. Reference questions 24,626 2. Directional questions 10,471 3. Total 35,097 C. Lectures/Orientations 1. Number of orientation tours or lectures a. Library b. Media Services 2. Number of Persons participating in lectures/orientations a. Library b. Media Services 156 25 2919 500 D. Growth and Holdings of Collection 1. Books added (catalogued) by purchase (number of titles) 2480 2. Film and video added (number of titles) 111 3. Books and Serials (number of catalogued volumes) 72000 4. Film and video ( number of items) 4000 E. Library Technology Program 1. Number of students enrolled (end of semesters spr 01 and fall 01) F. Age of Collection (See attached) G. PFE Survey on Library Books, May 2002 (See attached) 364