The experiences of new teachers at BSix Part II April 2009 S Izzidien Researcher-in-residence BSix Brookehouse Sixth Form College Contents Page Executive summary 3 Section one: Introduction and sample 5 Section two: Findings from second round of interviews with teachers who started at BSix in August 2008 6 2.1 Teachers’ safety 2.2 Staff relationships and support structures 2.3 The management of the college 2.4 Experiences of teaching at BSix 2.5 The main challenges of teaching 2.6 Experiences of Ofsted 2.7 Experiences of being a tutor 2.8 Teachers’ work/life balance 2.9 Overall satisfaction levels among teachers 2.10 Training and support needs 2.11 Teachers’ perceptions of their career development Section three: Discussion of main findings 37 2 Executive Summary This report presents the findings from stage two of a three-stage longitudinal study that aims to chart the experiences of new teachers over their first year at BSix and to monitor job satisfaction level. The primary source of data comes from semi-structured interviews with ten teachers (including three Newly Qualified Teachers) who took up teaching posts at BSix in the Summer of 2008. The data are presented under the following themes: teachers’ safety, support structures, management, teaching, Ofsted, job satisfaction levels, support needs and career development. The main findings from interviews with new teachers include: All ten teachers continue to feel safe working at BSix, and none had been through any experience where they felt their safety had been compromised. Good relationships continue to exist between staff in BSix departments. Teachers still feel they can approach their colleagues and head of department for support. However, one teacher who works across two departments felt she could only approach one set of colleagues for support. Nine of the ten teachers said they felt they were valued members of their department. Teachers noted that colleagues in other departments were friendly, but that they continued to primarily mix within their own department. Busy schedules mean that cross-departmental conversations and sharing best practice is limited. The three Newly Qualified Teachers (NQTs) each had a departmental and Senior Management Team (SMT) mentor. The support process is informal, in which they have chats with their mentors and seek help as and when they need it. They continue to value this support and are happy with the informal approach. Overall teachers were happy with the management of the college and the direction taken by the senior management. All ten teachers spoke positively about their overall teaching experiences and said they were still enjoying that aspect of the job. When asked to rate the amount of time they enjoy teaching out of 100%, teachers rated this between 80 - 95 % of the time. Teachers’ prime motivation for coming to work relates to the students. 3 The challenges mentioned by teachers are the same as those mentioned during the first set of interviews. These include motivating students in the classroom and lack of time for pastoral support. Teaching was seen to be more demanding because the students require a lot of support from teachers. However some teachers have managed to deal with these challenges more effectively over the last few months. This is due to both their own personal initiative and new practices e.g. reward cards. Some of the challenges are seen as ongoing issues that will take time to resolve. Seven of the ten teachers described the Ofsted inspection as stressful, exhausting or hectic. Teachers continue to enjoy the role of being a tutor. As with the first set of interviews conducted in October/November 2008, seven of the ten teachers still had concerns about how tutorials operated across the college. Two of the ten teachers interviewed were happy with their work/life balance. The other eight teachers did not feel they had a satisfactory work/life balance. Six teachers felt that the workload was still high even post-Ofsted. Teachers spoke about working at weekends, half terms and holidays. Teachers were satisfied with their overall job. On a scale of one to five, with five being a very great deal satisfied and one being not at all satisfied, the mean (average) job satisfaction was 3.5, the mode was 4 and the median was 4. This is positive to note despite teachers’ sentiments about a heavy workload, both in general and due to Ofsted, as well as a poor work/life balance. Teachers accepted the heavy workload and poor work/life balance as part of being new at the college. There is an expectation that workload in the form of lesson preparation will get easier next year. There is also an expectation that work/life balance will improve next year. Both of these factors may have an impact on these teachers’ future job satisfaction levels. Eight of the ten teachers were happy with the new approach to staff development i.e voluntary sessions held at different times during the week, and most of the teachers are attending sessions that they find relevant to them. Eight of the ten teachers plan to work at BSix next year, one teacher has resigned and another teacher has not yet decided about her plans for next year. For some teachers, opportunities to develop, and to take on more responsibility were important factors that might influence how long they ended up staying at the college. 4 Section 1: Introduction and sample This report presents the findings from stage two of a three-stage longitudinal study that aims to chart the experiences of new teachers over their first year at BSix and to monitor job satisfaction levels. The reader should refer to part one of the report for further information on the background to the research, including methodology. The second round of interviews took place with teachers in March 2009. Since the first set of interviews, one teacher had resigned and left BSix. As a result the total number of research participants was reduced to 11 (three men and eight women). Of these ten teachers (three men and seven women) took part in the interview, while the eleventh did not find the time to be interviewed. She was, however, able to provide her current job satisfaction level score. Teachers were employed across seven departments: Business/Health Humanities Art/Media Music/ Performance Sports, Hair and Beauty English/ESOL/languages and literacy Progression The aim of the second round of interviews was to explore further teachers’ experiences of working at BSix and to note any changes in attitude that that might have occurred since they were first interviewed in October-November 2008. It should also be noted that BSix underwent an Ofsted inspection during the week 9th -13th of March. The interviews were conducted towards the end of March i.e. after the Ofsted inspection. Interviews were tape-recorded and lasted between 20-30 minutes. Two teachers could, however, only spare 15 minutes for the interview. In order to maintain teachers’ anonymity, the researcher removed identifying information from the report. Some important findings are linked to identifying information and the researcher will therefore negotiate how to present this through discussions with the teachers in question. The pronoun ‘she’ is also used throughout the report to give further anonymity to the three male teachers who took part in the research. 5 Section 2: Findings 2.1 Teachers’ safety All ten teachers continue to feel safe working at BSix, and none of them had been through any experience where they felt their safety had been compromised. One teacher commented that while she felt safe at the college, she did not always feel safe when she had to take her classes on outside trips. She had asked other colleagues to accompany her, but they were never able to do so due to their own busy schedules. One thing I’ve not liked in term of safety is that I haven’t had anyone to accompany me when we go out on trips. I’ve asked but no one has been willing due to their work load. 2.2 Staff relationships and support structures Good relationships continue to exist between staff in BSix departments. Furthermore, the camaraderie between teachers is still evident. All ten teachers said they get on with department staff well and have good relationships with them. Fine, I love the department. Get on with them really well. Everyone in the department is very friendly. You know in November it was a new place, and I was very unsettled. But now that I’ve settled in, I really enjoy working here. The atmosphere in the department is really lovely. I don’t know what it’s like anywhere else, but within my department it’s fantastic and everyone is motivated and if you’re having a down day you know they’ll lift you up, so I enjoy getting up in the morning and coming to work. We get on very well. When I first came in September, because it was two departments being brought into one, there was a legacy of individual work rather than team work, but over the few months there was more team working because it was facilitated…I’m worried what will happen now the manager has left. During the first round of interviews, all teachers mentioned that they would approach colleagues for support, and the majority also mentioned their line manager. This pattern of support has continued with all teachers saying they can still approach their departmental colleagues for support. Heads of departments continue to be seen as supportive, but one teacher felt she could only approach her manager ‘sometimes.’ The Head of another 6 department had recently resigned which meant that this support structure would have to be reestablished. We’re all open with each other and speak to each other...I’d go to other more experienced teachers that have been working for many years… but I guess I’d go to anyone for support. My head of department is easily approachable. I’ve got my colleagues in that department and I speak to all of them about anything that’s been a problem. There are lots of colleagues that don’t have an official role in supporting me but they’ve come and offered help and advice at various points which has been helpful. At the moment I can’t approach anyone because the manager has gone. We’ve interim management. X started this week and will be here until a new manager is appointed. If there is an immediate issue I’ll go to him, but hopefully it will be fine. Two teachers worked across two departments. In October/November, both teachers noted that this created some challenges. Since then, one of the two teachers noted that she felt better supported by staff in her second department, while the other teacher still felt she could only approach colleagues in one of the departments for help and support. I’ve definitely got to know the other department better and they’re more supportive, especially this [Ofsted] week. I get support mainly from my colleagues in X department. I’m not in the office in the Y[other] department so I don’t really see them. Nine of the ten teachers said they felt they were valued members of their department. One however was not sure if she felt valued in one of her departments. I don’t know. Not sure…it’s hard being in two departments as I can’t go to both meetings, so it’s kind of like you get forgotten about. During the interviews in October-November, teachers said that while they had met staff from other departments, their busy schedules meant that they tended to only mix with teachers in their own department. Similar sentiments were expressed during this second round of interviews, that is, four months later. Teachers noted that colleagues in other departments 7 were friendly, but that they continued to primarily mix within their own department. Two of the teachers noted that it would be useful to have more cross-departmental working to share best practice and enhance cross departmental learning. Busy schedules were however seen as a limitation to developing such a process. I don’t really have the opportunity to meet and mingle across the college, just because of work load, so I kind of just stick with my department, but you know everyone is really friendly and you can get a smile out of everyone in the corridors. [Getting to know staff] across college hasn’t changed in that I don’t get out and about much. But yes when I see people I get on well with them. I get on with staff but I don’t think I’ve met any more staff since we last spoke in November. I think it’s important for me because when you are teaching X, unless you can really pick the brains of teachers in other subject areas, you miss out…and I think having a casual conversation can go a long way to getting ideas for classes. College staff are quite friendly but I think everyone is really too busy to spend time together. Newly qualified teachers (NQTs) also have a departmental mentor. In the first set of interviews teachers mentioned that they tended to receive support from their departmental mentors informally. This meant they had the occasional meeting with the department mentor, would chat in the corridor and would seek help as and when they needed it. It was important to find out if this approach was still working for the NQTs. One NQT teacher said that she had had two or three meetings over the last four months with her departmental mentor, but that mostly it was a case of informal conversations and help. The second teacher said she could seek help from her departmental mentor, but this was not in an official capacity and there were no meetings. At the time of the first interview, the third NQT had yet to meet her departmental mentor. Since then she has received support from her mentor, but this has also tended to be informal. All three NQT teachers seem happy with the way this support continues to be delivered. It’s going well. It’s just like having informal meetings, and she asks ‘How’s it going, do you have any problems with teaching, behaviour?’ We talk over strategies. We sit down and just chat. We don’t always have a planned meeting, so if we see each other in the corridor, or at lunch we have discussions. Planned meetings rarely happen but when they do they are fine. 8 One NQT felt that while the departmental mentor was useful, the support she required was subject specific. She felt there was no one in her department that had the capacity to help in this respect. There’ve been times when I’ve asked for support and people have tried to put things in place but it hasn’t really worked. I found it quite difficult to do X with the students and I asked somebody to help me with that. They tried to put me in touch with someone else in another college but that kind of fell through. NQT teachers also have an Senior Management Team (SMT) mentor. As with their departmental mentors, the NQT teachers tended not to have formal meetings with their SMT mentor, but would see them around the college on an informal basis. Teachers felt it was useful to have someone there in case they had any problems. The NQT teachers seemed more positive about the usefulness of the relationship compared to when they were interviewed four months ago. One teacher had however recently asked her manager for clarification on why she had an SMT mentor. We don’t meet regularly, but if I see him in the corridor he will say ‘Are you ok and do you need anything?’ I feel like I can actually go to him if I have problems with things and he is quite good at dealing with them. It’s nice to know that someone in a higher up position is looking out for you and making sure you are ok. I can approach him. He’s very good whenever I want to see him he is there and I can speak to him. I’m still trying to get my head around the purpose of the SMT mentor. I‘ve asked my manager to clarify why I’ve got an SMT mentor, but I’ve used my SMT mentor to help with X so it is kind of nice that X is my mentor. 2.3 The management of the college Overall teachers were happy with the management of the college and the direction taken by the senior management. However two teachers felt that there remained some disconnection with the realities of teaching, and a third teacher felt that senior management needed to be more visible. 9 They’re very good, and I’m happy with the way the college is going. The management are doing a good job, and I think it’s a difficult job to do. I don’t have much to do with senior management. HoD is really organised and if we need anything we go to X [HoD] and X [HoD] will get our questions answered. We see Y [senior manager] in the department quite a lot and he is very approachable. My department has spoken about the need for senior management to be more visible. I’ve always thought that they have the right strategy of where they want BSix to be, but I don’t think they are in touch with the pressures and realities of teachers. When you take time off teaching you forget what it’s like and when you go back to the classroom it’s a bit of a shock to the system. A-level meetings One teacher made reference to the A-level meetings that are held by various members of the senior management team. She felt that they did not set a good impression when they turned up late to the meetings. Furthermore the meetings were not seen to be very purposeful. We’ve had A-level meetings with members of senior management, and they’ve been late and everybody has been upset. We’re expected to start lessons on time, but with the A-level teachers meetings, three of them started late. Also some of the meetings are not purposeful. Careful thought has to be given to the meetings and wasting time is something we resent. College consultation Lack of consultation by the management was brought up as a concern by two teachers during the interviews. One teacher made reference to the new disciplinary system and the BSix Baccalaureate. Another spoke about having to fill in forms and report writing. Both felt that there seemed to be a rush to get these practices in place before Ofsted. 10 I feel quite strongly about lack of consultation. It’s not the case with every policy. It has been partly true due to pressure of Ofsted, so there was a rush to get things in place before Ofsted so there wasn’t much time to consult properly. A new disciplinary system was introduced without consultation just as with the BSix Bac, I think constructive criticism from staff could’ve highlighted some of the flaws in that and ironed out some of the issues, but without it they were introduced in an imperfect way. There was the whole report fiasco before Ofsted. We had to do all these forms. It was such a chaotic procedure. It was as if no one had thought it’s the teachers that have to implement this, so why don’t we design the whole system with some teachers. Instead it is top-down, no consultation. The guidelines were very unclear so we weren’t sure what to do. A few teachers also commented on the whole college consultation that took place before Christmas in which senior management wanted each department to put together ‘a wish’ on how the college could improve. The management would then take forward the wish that was most popular with staff. This final decision took place during an all staff meeting on the last day of term before the Christmas lunch was served. The teachers felt disappointed by the process, did not view it as a proper consultation, and said it had not resulted in any tangible changes. People got excited to be given the chance to offer some constructive criticism of senior management. We did it first as a department, then with other departments then as a whole college. When we got to the hall for senior management to hear what we had said, it was like a stand up comedy show. I think X completely misjudged how unhappy some staff were about some things they were not getting quite right… They determined the wining wish through people whistling the loudest to more resources. It was the most gross over simplification of a whole load of fair points. That upset me and others. I thought it [wish list consultation] was a bit patronising because I knew there was no possibility of getting any of this stuff. People were coming with good ideas but I thought what’s the point if we’re not going to get them. That’s not consultation, that’s just people being made to feel they are being consulted. I thought we’d get something out of it [wish list consultation]. I didn’t realise that nothing would happen. We wanted some resources, and we made a list. At the end I thought everyone was pulling my leg, because at my old place if they do a consultation, there is an outcome, so I was a bit confused that they didn’t even attempt to get what we asked for. 11 Sick policy One teacher felt the college’s sick policy of having to call Human Resources and managers every morning was bureaucratic, especially if you were very unwell. I think the absence policies are quite harsh, as I had a week off work after Christmas with bad flu. I thought it was difficult as I had to ring HR and two HoDs. I had to do it everyday which I didn’t because I was so ill, and I kind of got told off for it. I thought it was a bit harsh. Equal opportunities and anti-discrimination One teacher felt that the college management did not take the issue of homophobia among students seriously. Concern was also expressed about the lack of counselling services for students who did not speak English as a first language. Staff have heard conversations of students that are very prejudiced. Other Hackney schools have bullying policies, including sexuality. I’m not sure we do. It’s an invisible issue at BSix. I think BSix wouldn’t be a safe place for a lesbian or gay student. There’s no interpretation and for ESOL students to access that counselling support…Language is a barrier and they need to have interpreters. The management of departments During the first set of interviews, individual teachers had issues with the organisation of certain departments. Two teachers felt that their departments were too big and this meant that while the heads of each department were described positively, they were seen to have too many responsibilities. These concerns were once again reiterated by the two teachers. The gap is there and so huge. I think it’s a fundamental thing. X [HoD] is great and we can go to X and X helps and supports us in everyway, but there should be something in place so we’ve someone in charge of each area. I still feel we need more direction from a lead person around curriculum issues, and that person needs to have specialist knowledge. 12 A couple of teachers felt that the college and departments were constantly coming up with new initiatives and while this was seen to be positive, it was also seen to have its disadvantages. We’re constantly having to get used to a new initiative and getting on board with it within the department. The exciting thing is that decision making is ad hoc and pragmatic. That can also have a down side because you are constantly getting used to new initiatives...sometimes it has felt like a shock, not a nasty shock but you’re just always having to get used to a new set of rules. 2.4 Experiences of teaching at BSix Teachers were asked to comment on their experiences of teaching since October/November 2008. This was split into three aspects: teaching students, workload and college resources. All ten teachers spoke positively about their overall teaching experiences and said they were still enjoying that aspect of the job. When asked to rate the amount of time they enjoy teaching out of 100%, teachers rated this between 80 - 95 % of the time. Teachers noted that for the 5-20% of time in which did not enjoy teaching, this was a result of various factors relating either to the students e.g. poor student punctuality, poor student behaviour, and students lacking motivation to work, or factors relating to themselves e.g. teacher having a bad day generally, teachers not having the time to prepare lessons as well as they would have liked, a heavy workload or student administration paperwork. It’s been quite good actually. I enjoy the teaching side of the job. I really do and students are quite well behaved and motivated sometimes. I enjoy it 90% of the time. The other 10 %, well it’d be when students aren’t there on time. Teaching students has been good. Some students are badly behaved and you have bad days. I enjoy teaching about 80% of time. 80% of the time I like teaching. I do enjoy teaching most of the time, but there are some days where I hate it. It’s when things collide, like when I’m behind with some of the work and I’m having a difficult day with a class. That gets on top of me. Enjoy teaching 80%. It’s spiky. Sometimes it’s good and sometimes it’s bad but I can’t complain. 13 In the first set of interviews teachers were asked about the most rewarding aspect of their job. Their responses focused primarily on students understanding lessons, trying hard and achieving. During this round of interviews, teachers were asked about the factors that motivated them to come to work. Again, the main motivating factor was students. Teachers said they were motivated by feeling responsible for students, and wanting students to achieve. They also felt motivated when students made an effort and did well in their studies. Other individual motivating factors included positive feedback from Ofsted, good relationships with colleagues, and teaching interesting lessons. Factors that impacted negatively on their motivation included students not achieving, heavy workload, and paperwork Today I feel happy. I’ve had some of the feedback already [from Ofsted] and people are pleased with what I’ve done, so that has made me feel motivated…but sometimes it feels like an uphill struggle and sometimes I feel like what’s the point in trying, especially if the students get bad results. Playing a part in making students achieve. It’s rewarding when students pass exams, get the grades and get to move on to university - that motivates me…The people that I work with, they are brilliant people, they are lively, friendly and supportive. The kids, the students. I wouldn’t miss a day. I wouldn’t want them to suffer if I wasn’t in. If students are doing what they should be doing, if I feel they are making an effort, and I think the extent to which I’m enjoying teaching [influence my motivation]. If I know I’m teaching interesting lessons, then I’m looking forward to it. Generally I feel quite motivated. I do despite the fact that I’ve been very critical. I think I am critical because I can see that we can be so much better than we are. The one thing that would impact negatively on my motivation to come to work would be the amount of paperwork and admin. But teaching and students, no, that’s what makes me want to work. You go into a class thinking this will be difficult to teach and you come out thinking they understood it and that’s fantastic. 14 2.5 The main challenges of teaching As part of the interview, teachers were also reminded of the challenges they spoke about in the first interview and ask to comment on whether these still applied and whether they had come across any new challenges. Overall, teachers did not feel they had come across new challenges, but were dealing with the same issues that were raised during the first set of interviews. Some teachers also commented on various practices or policies within their department or the college. One teacher however said she had not had time to reflect on the main challenges. Motivating students and raising achievement Motivating students in the classroom, getting them to do homework and hand in assignments remains a central challenge for most of the teachers. This was mentioned by seven of the ten teachers, although a couple felt they had seen some improvements. I think it’s still the case, especially with my tutor group. When they came, they were used to working very slowly and I expected them to get a lot more done in that space of time. I need to constantly keep them going and motivated. They’re starting to experiment and get motivated but that resistance is still there. I still have to push them and that’s still very stressful. They still need a lot of motivation and you have to push them, but I also think they’ve become more independent and know more what to expect over the last few months. It’s still hard work, it’s a motivation factor. I need to give them time to write in class, as they’ they’re not doing it at home. In X [course] a lot of students they don’t have high literacy skills so they loose motivation, so that has been tough. Five teachers also spoke about the need to raise achievement. Teaching was seen to be more demanding because the students require a lot of support from teachers. Some questioned whether students were at the right level due to their low ability. Teachers felt their planning had to involve structure and differentiation to cater for the differing needs of their students. 15 They’re sometimes on a course higher than what they can handle and that can be because of language problems and they find it hard to understand certain concepts. I think also another challenge is that the girls are not afraid to admit that they’ve a language problem, while the boys are adamant that there’s no language problem. I’ve got some weak students who are border line about if they should be doing Alevel which I find quite challenging. What has been a problem, a lot of students are on a level three course when they should be on a level two course so the differentiation is so huge, so it is constantly making resources for these different students that should be on a lower level. Their verbal skills are fantastic but when it comes to written work, only a few can do it. I’ve to work on strategies for that...it’s differentiation and making sure they are going to pass. I do feel some of the level one students should have a tighter timetable so that it feels like school for them. If you have a level one that has come straight from school and they have a 9 am until 10:30am session and then they have a gap until 2pm. They’ll not come back for 2pm because they don’t take on that responsibility. One teacher felt that there was a need for students to feel appreciated and when she gave students rewards (in the form of chocolate) their contributions in class improved. Three teachers also spoke positively about the use of recommendation cards in their department. These are given to students who are doing particularly well, making progress or are attending all lessons. Each teacher recommends such a student to the head of department who signs a recommendation/praise card. Students collect them and the one with the most number of cards gets a prize at the end of the year. One teacher did however question the impact of such a policy while another although happy with the policy felt there was a problem with implementation. The recommendation cards are working well…it makes a difference in my classes, students want the cards. There is the reward system that works well. They like it. Does it make a fundamental difference? Probably not but it’s nice to say well done. The congratulation cards that X has initiated are brilliant, but then X says I should’ve handed out 15 over three weeks and I’ve only given six. It feels a bit of pressure as I only give to those that deserved them. 16 The need for intensive pastoral support for students The need for more pastoral support for students was mentioned by five teachers. Two teachers spoke about this in the context of tutorials as there was not enough time to deal with all the issues, and the time taken up by pastoral support outside of this period was not factored in by the college. The amount of paperwork related to chasing students up and putting them on contracts was also seen as burdensome. I’m concerned about the pastoral care because we only get an hour for tutorial and I think it should be longer so you can spend more time with students. I don’t see how I can do one-to-one with my students. We only have one hour a week for the tutorial and we’re expected to do so much more outside of that to help students. I can’t cope with the pastoral issues. More so then last time we spoke. Often the admin and workload doesn’t allow you to do everything and often the pastoral issues slip. There are so many conflicting priorities. I don’t have time to keep in contact with their social workers. When it gets to a certain level, it becomes too much and you can’t give enough time to effectively support that young person and so you fail that young person. I’m still struggling to know what peoples’ roles and responsibilities are with this cross college tutorial/pastoral issues. I don’t know who to go to for support. I’m working with one learning monitor but that’s it. It’d be useful to have a list of who to approach about certain issues. In my department it’s not the case that other people know. Workload Workload was related to preparing Schemes of Work (SoW), lesson preparation, marking papers, collecting resources as well as student administration. Of the ten participating teachers, two teachers felt the volume of work was ok, while eight teachers felt they constantly had a heavy workload. For some teachers, this related to developing new resources, teaching new subjects, organisation of coursework and having to deal with different expectations with regards to planning. Three teachers also commented that the workload meant they lacked time to be creative with their lesson planning. Three teachers did however feel the process was getting easier and they were managing to cope better. 17 It’s still a lot of work, lots of things to do, but I think I’m managing my time better…I’ve adapted better. It’s been hard because you get different information from different people. One set of people say you don’t have to do detailed schemes of work and certain people say they need to be detailed, so you are kind of not sure exactly where you fit in. It’s been hard and quite challenging for lots of reasons, especially being an NQT and having to do all the resources from scratch. It’s still hard work. I’ve many years of collecting background information and handouts and I still need to reinvent them depending on needs of students. The way I prepare has evolved, and it can change even by the day. It’s stressful but I’m getting faster at it. I’ve so many lessons and so much content to put into them it makes it difficult to do them well. I think if I had half the amount of teaching hours, I think the quality of my lessons would improve quite noticeably. The workload has been ridiculous. It was made a lot worse due to Ofsted. I had to like work through half term every day. I’ve not had more than one day off in a row since Christmas. It’s been almost unmanageable. One teacher had mentioned in the first interview that she had finished all her SoW for the year and was optimistic that her workload and preparing lessons would not be as burdensome. This has not however been the case as she found the workload to be an ongoing challenge. A second teacher felt that she taught more courses compared with other teachers which resulted in her having a heavier workload. Finishing the SoW didn’t really reduce my workload because it’s ongoing… constant lesson planning and having to maintain tutor files. It’s still quite a lot to do. A lot of it has been in my own time at home so that’s been quite hard. I think the workload, the way it’s split up between teachers is quite unfair. I’ve more to do than some people because I’m teaching more courses. Sometimes it is recognised as they might take me off some duties like when we do enrolment, but it doesn’t seem to make much of a difference. 18 Three teachers felt that student administration work was the main burden and distracted them from planning lessons. I feel there is more paperwork for students than time to think about lesson preparation and thinking about teaching. Paperwork is still most challenging aspect. Lesson preparation I don’t mind, but maintaining files and chasing up students for lateness can be too much sometimes One teacher commented that enrichment activities were frustrating because in the run up to Ofsted everyone who was under teaching hours was given workshops to do. Although the teacher felt this was fair, she felt the process was not led by the needs of the students. The second issue raised related to the expectation that teachers should offer an array of enrichment activities outside of their 22 hours of teaching. This however was not seen to be realistic. It become a timetable issue to make sure everyone gets up to 22 hours, rather than starting from what type of provision our students need and who could do it. I’d like to see lots of things happening for our students, but can’t we bring in funding to employ people to do that? Why is it that teachers have to do everything? If I had time I would look for funding but that’s not my job. Teachers were optimistic that their workload would reduce during their second year of teaching. This comment was made by both NQT teachers and teachers who were new to BSix but had also taught in other educational institutions. A couple of teachers also pointed out that had the teachers they replaced left some resources, this would have made lesson preparations easier and would have reduced their workload. I think next year it will be very different as I’ll have a resource pack to work from. I think most people say your first year is the most difficult so it’s expected. It [lesson planning] will change again, but I’ll have a basis, and I’m starting to get a feeling of what works with the students. I think I’m an NQT and there isn’t lots of resources for the things that we are doing. So everything about this year is new to me, so I’m feeling if next year we do the same courses and have the same kind of students, it should be easier. Next year it should be easier to the extent that I’ll have done the preparatory reading and taught lessons before. I think if I had some resources there, it might have been easier. 19 Dealing with absences Student attendance was still raised as a problem by five teachers, although three of the teachers who spoke about problems with attendance and punctuality during the first set of interviews felt that things had improved with some of their students. [Student] attendance is getting better this term, not sure why...maybe due to exams coming up. We also have a strong ethic on readiness to learn. I think attendance has got better, due to fear of exams which is a motivator. Attendance is still an issue but I think it’s not unique to me but college wide. It’s improving a bit with A2 as they know it getting to the time where they need to get their grades for university, and I think that motivates them. With X we have a few students that bunk lessons, so it’s constantly writing home letters to parents and ringing parents. A number of teachers commented on the new student disciplinary system. As noted earlier one teacher mentioned that she did not feel enough consultation had been done on the issue. Some teachers were positive while others found the new system frustrating. There was some confusion about who chases and calls up absent students. One teacher mentioned that under the new scheme, the burden of ringing students was lifted from them, while another claimed they become more responsible for chasing up students. We had a revised contract system so when on stage two they get referred to HoD. That’s nice as it takes pressure off me to chase them up. Nice for some else to oversee it and take responsibility…It feels like a joint effort to get them to attend and sort out the problems, rather than just you as a tutor. I liked it when they had mentors to ring students. The system has changed so they don’t actually ring them anymore. I’m really happy with the new structure- this is stage one, this is stage two, three, four and this is what happens at each stage, it’s brilliant. We needed that structure, but along side that they have taken away the phoning of the students and that needs to continue parallel with the discipline. We’ve to go through the discipline stages…it’s a bit tedious. There’s a lot of running around, and you have to phone them yourself. Others are suppose to help but sometimes you have to do things yourself if you want it done. 20 Managing student behaviour This was not seen as a major problem by most teachers or was restricted to a small group of individuals in a class. For two teachers who had raised it as an issue during the first set of interviews, both felt that since October/November they had learnt to manage their students better. During the first set of interviews one teacher also mentioned that the SEAL co-ordinator was going to do some work with her class, which she felt had a positive impact on the group. There are still issues around behaviour but I break down the task for them, so they do something different each hour. I started slotting in breaks where they stay in the classroom but have a five minute breather and then get back to it. Their behaviour has improved vast amounts. I’ve the confidence now that I know if I go into a class, I can manage it and whatever they come up with I can deal with it, while before I didn’t know if I could. My confidence has improved and my ability to manage them has improved. I don’t have issues that I can’t handle. I think that the students and I have a better understanding so they know what’s acceptable and what’s not… Since the SEAL sessions the group has gelled and bonded. In the last interview, two teachers spoke about having to adjust to classes where they had taken over and carried on with a class from a previous teacher. Both felt they had since adjusted. Another teacher said learning to manage sixth form students was a challenge during the interview in October/November 2008. However, four months on, she feels like she is more experienced to cope. The former teacher came in and I heard the A2 students say we really like X. It felt really good as I always felt I was being comparing with this wonderful charismatic teacher. They still do occasionally [challenge my authority] but I can manage it now. I now feel more established in the college and now know what they can and can’t do so it’s definitely getting better. 21 College facilities and resources Four teachers were content and expressed positive views about the college resources/ facilities. Excellent resources, no suggestions for improvements. Getting better although we are still waiting for some software. Overall fantastic. I’d love a white board with speakers. I’ve communicated it and it looks like it will happen over the summer. Three teachers mentioned that the college got some speakers for classrooms in the run up to the Ofsted inspection. Things improved during the week of Ofsted. The rooms that didn’t have speakers, got speakers. It’s sad that we had to wait until Ofsted to get them. We got new speakers before just Ofsted! Although some didn’t work. As with the first round of interviews, five teachers commented on the lack of other resources. I’m aware of the squeeze of resources in the LRC and I ordered various things very early on in Autumn term, some of which didn’t arrive. I still have issues around resources because I don’t think my students are able to use most of the stuff in the LRC, and that there isn’t enough teaching resources here. I have a new course so I don’t have all the resources but really there isn’t many resources out there even if I was at another college. We could do with a lot more resources, we’ve had no investment at all. I’ve filled in request forms to X but I’m not sure what happened to them. I’d still like to get more tools in my box to use with each student, a more practical way of motivating and improving their chance of achieving. 22 The Art teacher said that she required access to a classroom when she needed to discuss work with her students. At present all the rooms along the corridor from where she works are occupied. It’s a bit difficult because we’re in an Art studio and it’s open plan. It’s quite noisy in there so when I want to sit down and talk to my group, or go through some written work with them quietly, we don’t have a room we can go into. 2.6 Experiences of Ofsted Teachers had a mixture of experiences and feelings with regards to both the run up to Ofsted, the inspection week and the outcome. Seven of the ten teachers described the process as stressful, exhausting or hectic. Teachers expressed a sense of responsibility about wanting to do well for the department and college. The possibility of being observed was mentioned as being stressful, and some worried about how they would perform. Teachers also spoke about a heavy work load which included planning lessons, assignment briefs, SoW, updating tutee folders etc. Teachers were particularly irritated by the paperwork as a lot of it was seen to be bureaucratic, rather than to enhance teaching and leaning. At the end of Ofsted teachers felt they were behind with many aspects of their job and would need to catch up. The amount of lessons I had in that time and having to write the plans and not knowing if they were about to come in or not. Then knowing the results would get fed back and it would reflect on me. I felt really stressed out and it felt like a lot of responsibly for the first year of teaching. I’ve been through Ofsted before here. They seemed to put a lot of emphasis on it here. A lot of work and there seemed to be a lot of last minute things to do, like change in templates that we use. I’d wake up at 3am and go home in the evenings at 8pm. Hectic, hectic, hectic. I know we need to have SoW, but for Ofsted we were expected to put in so much detail. It has a knock on effect on teaching and learning. I think to have an outline of the course is important but it’s not necessary to have all the activities planned out so far in advance, it’s not practical or desirable. Even now Ofsted is over, things will probably not improve until after Easter because there‘s the back log of all the stuff I haven’t done, like I’ve not marked anything for two weeks and I haven’t planned anything. 23 Three teachers described the process as manageable. One teacher felt that she had a lot of experience of being observed from her previous job and felt it was a relaxed Ofsted. Two teachers felt that they were prepared and they did not have to come in to the college to do extra work, but felt there was of course a degree of pressure that came with the inspection. I’m used to going through situations like this. In my old place we were involved in a lot of initiatives with the partnership so they were always coming in and doing observations. I didn’t have to work evenings or weekends because we had been through IQR at that moment and so we were prepared for Ofsted … I just found I was wasting lots of resources, lots of paper photocopying all these things. It was over the top…There was the pressure of knowing Ofsted were coming and the pressure of not knowing if they were going to come into a session or not. I enjoyed the Ofsted week… I wasn’t working more hours as all the SoW were done so it was just getting up to date with admin stuff and tracking…For me admin is really hard. When you are a form tutor and have a large form it’s hard to make sure you have all the students folders maintained. That was the main thing with Ofsted. Even if you could be a good teacher in terms of delivering the lesson, your folders get inspected and if they’re not up to date, or you have missed one or two things, it will reflect badly. In relation to the outcome of the inspection, two teachers expressed disappointment at the way one of the Ofsted inspectors measured the performance of their department. They felt that the hard work and progress of their department was not reflected accurately in the inspection. It was stressful and quite negative in the end, because although the college did as well as could’ve been expected, we as a department didn’t do as well as we hoped to do. There was a feeling that we were not given a fair hearing by the Ofsted inspector. I don’t think the process reflected the strengths of our department. The inspector wasn’t supportive and uncommunicative and came in with a label and I found that very disheartening as she didn’t recognise our hard work. We were told that the senior inspector had said that the data doesn’t tell everything but our inspector was data driven. Four teachers mentioned that they were happy with the outcome of their department. Of the ten teachers that took part in the research, seven also mentioned various positive aspects. These included the experience of bringing the department closer together, team work between 24 colleagues, reflection on their teaching, students behaving well, good structure to the week and good support and leadership from senior management. I’ve learnt a lot from hearing about other teachers’ experiences of being observed, so when it comes next time, in four years, I’ll be ready. It’s brought the department closer together as everyone is rooting for each other and being supportive I think in terms of camaraderie, and support for each other. A lot of us were working on the Saturday and Sunday leading up and we were all sharing each other’s lesson plans and being critical and that really helped make us aware of our different strengths and limitations. It made me do some things that I should be doing. It was a good reminder for best practice so made me re-read all the things that should go into a perfect lesson. I‘ve already commended my students because they proved during that week of Ofsted that they could be well behaved and punctual, so that was good for the department. Support form SMT…you can see why we needed all the staff development. X [senior manager] has such a lovely way of enthusing everyone. Ofsted was exhausting and frustrating but management have been fantastic. We had a lot of information about the inspection beforehand and I think X was good in terms of briefing all the staff and letting us know what to expect. It was quite good because there was a really good structure for that week, so we knew where everyone was and what was going on. One teacher had a very negative experience of the process and could not think of any positive aspects. Horrendous, absolutely horrendous. I found the whole process to be pointless. I think the whole system is flawed. I think my teaching suffered during Ofsted because I had to spend so much time getting lesson plans produced instead of thinking about what I was teaching. I think the paperwork and admin work that they require is not manageable. Now Ofsted have gone, for the past two weeks I’ve been absolutely exhausted. It’s draining and at the end of the day I don’t think Ofsted’s provisional feedback was useful for the institution to develop. 25 2.7 Experiences of being a tutor Teachers were interviewed about their experience of being a tutor and asked about their views on the college tutorial system. The teachers noted that they still enjoyed the responsibility of being a tutor, although one teacher felt she did not get much satisfaction out of the role. As with the first set of interviews, seven of the ten teachers still had concerns about how tutorials operated across the college. This included lack of time for pastoral support in a one hour session, activities not always being relevant or useful, or lack of information. It’s still a very pleasant part of the job… it’s good to have the bulletin and activities. I still enjoy being a tutor but there isn’t enough time for pastoral support. I enjoy the role it but the activities are not always useful. We’ve been given more guidance in terms of what we should be doing each week. I find the one-to-one in tutorials a bit odd. I think if you do that, the other students do not use time productively. Doing it for a couple of tutorials is quite nice, but not regularly. I’ve really enjoyed bring a form tutor. One thing I’d like would be for there to be a head of tutorial, well I don’t know there might already be one. Having a folder for tutorial activities that you get at the beginning of the year that you work through. The emails are quite good, but some activities are not relevant, so I do my own activities. One thing I would say with tutorials is that we get fantastic bulletins (for tutors), but it isn’t made teacher/tutor friendly. We have to research through it to find bits that are relevant for tutees. Sometimes there isn’t enough explanation of why that activity needs to be done and it all feels a bit last minute. It just seems a bit lumpy I’ve been ignoring the cross college tutorial stuff. I’ve been giving out information when it’s relevant, but not all the activities you can use with my students. I think I’ve been doing good tutorials even if I haven’t followed the college system because it does allow me to do relevant tutorials. It’s ok, but I don’t get that much satisfaction out of it to be honest because I only have one hour a week, and I don’t feel like I know my tutor group better than other students. One hour a week doesn’t make much difference. Two teachers spoke about the recently introduced BSix Baccalaureate that is being piloted this year with Level three students, and has been introduced into the tutorial. However they had different opinions on the issue. One teacher praised the idea for providing students with a professional structure, while the other teacher felt there was not enough consultation and it was not introduced during the right time of the year. 26 The BSix Bac has been a fantastic initiative. We just started it last week. It was the idea that they are consolidating all their arguments and research into a fantastic looking document, and it’s looking very professional. It gives them a scaffold and a structure from which to work. We’re doing all the things we would’ve done, but because it’s done professionally, it motivates the students to learn. I’m a bit critical as I think it [BSix Bac] is the wrong time in the year to introduce it. I can see logic behind it. The idea is to give students breath of experience. I see it as partly symptomatic as to the way some policies are introduced without consultation and I think that is damaging. 2.8 Teachers’ work/life balance Teachers were asked about their work/life balance. They were also asked to comment on the extent to which Ofsted had an impact on their work/life balance. Only two of the ten teachers interviewed expressed contentment with their work/life. Work/life balance is fine – I’d say 50/50. I did work over weekends before Ofsted but I don’t feel I have to come in over Easter. It’s alright. I work as hard as I possibly can and I do have a very healthy social life. When I’m at home I choose to do work, but I don’t have to as I’ve time during my day at the college. The other eight teachers did not feel they had a satisfactory work/life balance. Teachers spoke about working at weekends, half terms and holidays. Although we might expect Ofsted to have had a considerable impact on the work/life balance of teachers, six teachers felt that the workload was still high in the post-Ofsted period. Everything is work and there’s no time for anything else. It’d be nice to have two days off in a row for example. I seem to be mostly working even on a Saturday and Sunday, even late at night on weekdays and weekends. It’s been like that since I started in September. The way it works is like I will have Christmas off and Easter, but it seems to be the pattern that I need to work over the half terms to be prepared. Not good. With Ofsted gone, it is a different level of stress. I still go home late and work weekends. It’s work at the moment. Very little going out. It’s Ofsted but also just general exhaustion from the week. I’m looking forward to Easter just to become me. To be honest I’d have to work though half term even if we did not have Ofsted. There is still a huge amount of work to do. 27 One teacher decided that she needed to put a time limit on how long she stayed at the college, even if that meant her lessons would be less creative. I made a decision at Christmas and the New Year that I was going to leave at 5:30. I wasn’t going to spend evenings at work. That slipped around Ofsted, but I feel now that because I’m not prepared in terms of work/life balance to stay later, my teaching is less creative. I’m doing what is tried and tested and what works, because it is about getting through the day and not being too overburdened. Teachers also related the heavy workload to this being their first year in teaching (ie being an NQT teacher or a teacher new to BSix). They anticipated that the workload would reduce during their second year at BSix. They felt that while they would have to adapt their planning to the new intake of students, they would have a basic template to work from so the work would be less time-consuming, especially if they taught the same courses. They would also be more aware of how the systems in the college work. I think it’s understandable because this is my first year of teaching, and I think the first year is always the hardest. Other teachers that have been here some time have a better work/life balance. Next year I can use same materials so it should be better. First year and Ofsted fell together. I think work/life balance will improve. Hopefully, next year, or it might be the year after, my aim is to get more work/life balance, with working at the weekend being the exception and not the norm. Next year the systems are in place and it’ll be ingrained in me and I’ll know what I’m facing. I’d like to have holidays as holidays. I think it’ll be easier next year. In half terms I’ve had to research and write SoW, it has been catching up with stuff other teachers had in place from the beginning. Once that’s in place, assuming I’m teaching the same subject, I can adapt the foundations. I’ve accepted that it has been a hard year and it has been a hard year. 28 2.9 Overall satisfaction levels among teachers As with part one of this research, teachers were asked to rate their overall job satisfaction level on a scale of one-to-five, with five being a very great deal satisfied and one being not at all satisfied. The results are presented in the following table, alongside the results from the first round of interviews: Teacher number Score give during first Score give during Change interview in October second interview in in 2008 March 2009 attitude Teacher 1 5 4 -1 Teacher 2 5 5 0 Teacher 3 4.5 4.5 0 Teacher 4 4 3.5 -0.5 Teacher 5 3 3 0 Teacher 6 4 3 -1 Teacher 7 3 (Based on four weeks at 4 +1 BSix) Teacher 8 1 Resigned and no longer at BSix Teacher 9 1 2 +1 Teacher 10 3 4 +1 Teacher 11 4 (Based on four weeks at 4 0 5 +1 BSix) Teacher 12 4 Overall teachers were satisfied with their job. On a scale of one-to-five, the mean (average) job satisfaction was 3.5, the mode was 4 and the median was 4. This is positive to note despite teachers’ sentiments about a heavy workload, both in general and due to Ofsted, as well as saying they had a poor work/life balance. 29 Of the eleven teachers who answered this question, seven teachers rated their satisfaction as a lot (4) or a very great deal (5). Three teachers were fairly satisfied (3-3.5) and one teacher was only satisfied a very little (2). When we look at changes in job satisfaction between October/November 2008 and March 2009, we find that the level of satisfaction among four teachers remained the same (Teachers 2, 3, 5 and 11). Three of these teachers remain to be a lot (4) or a very great deal (5) satisfied and one teacher remains to be fairly (3) satisfied. Reasons for choosing their satisfaction level were similar to the factors mentioned during the first set of interviews. Teachers that remain a lot (4) or a very great deal (5) satisfied stated reasons such as the students, support, enjoying teaching, and college vision. Enjoying teaching, being happy with the institution in terms of the bigger picture. I enjoy what I do, nice department, although I hope I’ll not have to work as much next year in terms of work/life balance. One teacher was however thinking of reducing her job satisfaction from a very great deal (5) to a lot (4) due to stress and tiredness, but decided that overall the score five better represented how she felt. Four or five I guess. I’m thinking of all the stress that I’ve been through due to lots of work and not much rest, but then again I’m very happy working here so I think I will say five. One teacher who was fairly satisfied felt that her situation was the same as in October/November 2008. She talked about a heavy workload both in general and partly due to Ofsted, as well some disorganisation in her department. I enjoy teaching but I always have to work outside of hours and can’t go home at 5pm. The work/life balance isn’t good. Sometimes I feel I’ll lose my good practice the way the department is sometimes. I still need help with dealing with a lot of the student admin. 30 The job satisfaction level of four teachers improved (teacher 7, 9, 10 and 12). One teacher’s satisfaction level went from a lot (4) to a very great deal (5) because she was really enjoying her job at the time of the interview. Two teachers increased their job satisfaction level from fairly (3) to a lot (4). One teacher noted that she had chosen a three (fairly satisfied) initially because the department was going through an Internal Quality Review (IQR) and preparing for Ofsted which she found stressful. Now she chose a four (a lot) because she felt more settled in various aspects of her work and is enjoying being in her department. During the interview she had noted that Ofsted had not been a big burden and also her work/life balance was ok. I’d say four. I’m settled. I’ve got to know everyone in the department really well. Everyone is really supportive. I’ve good relationships with the students and the way they are performing now is really good. I know which direction I want to take the course and how I want to improve it, so I’m settled now. The second teacher who had initially said she was fairly satisfied (3) based this on the fact that while she enjoyed teaching the students, she did not feel the college was equipped to help her students and she did not have the relevant resources. However she relates the improvement in her satisfaction from fairly satisfied (3) to a lot satisfied (4) to a change in her own attitude, by focus on the positive side of teaching her students and having to adapt to difficulties in the college, rather than positive changes in the college. My job is teaching and that’s the main reason. I’m focusing on my students because I love teaching my students and spending time with my students. Everything else I’ve come to recognise that I really don’t care if I don’t have the resources, I’ll create my own resources and bring my own things in. I no longer depend on the college for anything. I came here expecting lots of stuff and my expectation hasn’t been met, and maybe that is how it’s in other colleges, so I’ve learnt to create and get my own stuff and adapted to the situation. One teacher increased her satisfaction level from not at all (1) to a very little (2). In October 2008 she was contemplating leaving the college and in February 2009, she handed in her resignation. In October she was not at all satisfied due to various factors including a heavy workload, unrealistic expectations, and feelings of ‘just surviving’. Since then her satisfaction level has only increased to to a very little (2) and this is primarily because she enjoys teaching 31 the students. She does not feel the workload has changed and this has resulted in a poor work/life balance. I’d say a two because in terms of students it is quite good, but overall I don’t have a life. I get paid which is satisfying but I don’t have time to spend the money. There’s no work/life balance here compared to my previous job. I feel there are no peaks and troughs, no respite, the workload is always high despite Ofsted being here or not. ‘ The overall job satisfaction level of three teachers has fallen. One teacher went from being satisfied a very great deal (5) to a lot (4). This teacher said that while she enjoyed every aspect of her life at the college and was getting what she wanted out of the job, her satisfaction level fell because she was having to juggle a heavy workload. She also mentioned that the stress of Ofsted had had an impact. The two other teachers went from being satisfied a lot (4) to being fairly satisfied (3-3.5). One teacher mentioned that the change from four to a three was due to end of term tiredness, including the Ofsted visit and having to manage a large number of tutees, and for the second teacher, the reduction in her job satisfaction level was due to workload. Work is that much harder. I feel a lot satisfied in the classroom, but once I leave it and have all this stuff to do I become fairly satisfied. What makes it not a five is that sometimes there is a lot to juggle, always a pile of things to do and I don’t feel in control of that. Some of it would be five but other bits would be two or three. Relationship with staff and students would be five and support in terms of general issues would be a four, but workload would be two - not satisfied, but I guess I have to do it. I just don’t have the time to make classes as high quality as I would like…overall I’d say 3.5 2.10 Teachers’ training and support needs At the time of the first set of interviews, the college was delivering compulsory staff development sessions. These were held bi-monthly on a Friday afternoon. Since then the format for staff development has changed, so that while various training sessions are still offered, these are voluntary and are held at different times during the week. Overall, eight of the ten teachers were happy with this approach. One teacher said that she had not wanted Friday staff development to stop, but wanted the content to change, while another teacher felt that team meetings should be used more for professional development. 32 It’d be useful to revisit teaching theory through team meetings. Sharing good practice should come naturally out of a team meeting, like a discussion of questioning technique that staff have found useful. To be honest the only thing I got out of them [Friday Staff Development] was being able to speak to people. It’s a shame we’re not doing them. I don’t think we should stop doing them, only that the content should be different. Five of the teachers had chosen to go to some of the voluntary training based on their own support and training needs. Sessions mentioned by teachers included lesson observations, scaffolding and Social and Emotional Aspects of Learning (SEAL) programmes. Yes I’ve been on a few [sessions] on scaffolding, lesson observation and one on motivating students. I though they were quite nice and you get teachers that want to be there so there’s no negative feelings. I don’t go to some because I feel I don’t need to. I went to one run by Paul [SEAL co-ordinator] on motivating students which was alright. I went to a session ran by a teacher on scaffolding which was good. I’ve started attending peer observation sessions run by X for students to observe teachers. It’s about attending what you are interested in. I’ve been to some SEAL sessions (on-going) where we discuss issues…that’s been helpful. Four teachers had not been to staff development, in some cases because the time was not convenient or the session was cancelled. They all felt they would attend a session if something relevant came up in the programme. However, one teacher felt that since starting in September 2008, none of the training has been useful. I’ve not had a chance to go to any of the voluntary sessions. I did put my name down before Ofsted for lesson planning and then the session didn’t happen. I haven’t attended any of the voluntary sessions...I will attend them if they’re relevant. There was one that I’d have liked to have gone on but I was on a trip that day. I wasn’t able to complete the lesson observation training as I had too much work to do. I couldn’t spare the 1.5 hrs due to workload. Even now I don’t feel like I’ve been offered any relevant training since I’ve been here. 33 One teacher still felt that staff development sessions were not voluntary as she felt obliged to go. It’s not voluntary as we still have to go even when I’ve better things to do. Teachers were asked about their support needs. Three teachers did not feel they had any particular support needs at that moment in time. The other seven teachers mentioned various issues including help with coursework, training in a specific subject, classroom management and how to support students with particular needs. I’d like some help with marking the course work. I can cope with amount as I’ll mark in Easter, but it’s more about experience. X came and worked with some of my students in the classroom, so she was very supportive, but I don’t want to put too much on her. I need some training in X subject. When I’ve looked in the past there hasn’t been any such training on offer because it’s a minority subject. I’d like to do something around dyslexia and how to support my students. I‘ve been on a taster course which was helpful. I’d like to do more to recognise the issues my students face. I’ve just been on an EdExcel course on Friday which was really helpful. I’ve been speaking to X about some mini courses that I want to do to improve in my specialism. I’m interested in stuff on classroom management and assessment of coursework. I’d like to do training on subject specific classroom techniques. It would be more external training but they don’t give you remission. 2.11 Teachers’ perceptions of their career development Teachers were asked if BSix is still the best place for them and how long they envisaged working at the college. Nine of the teachers were still happy that they had chosen to work at BSix college and enjoyed the challenges of working in Hackney. One teacher, although glad of the experience, had decided to leave the college due to an external opportunity. In terms of how long they envisaged staying at the college, one teacher had yet to decide if she wanted to stay on next year. Three teachers could see themselves working at BSix for an average of ten tears. Five teachers had decided that they would like to teach at BSix next year, or for a couple of years, but they had not planned or thought beyond that yet. One of these 34 five teachers had been questioning whether BSix was the right place for her in October/November 2008, but was now more positive about her job. Four of the eight teachers also hoped to take on more challenges or staff development while at BSix. Opportunities to develop, and to take on more responsibility was an important factor that might influence how long they ended up staying at the college. A couple of teachers also felt that their work/life balance would need to improve for them to stay in the long term. At the moment BSix is good for me. I might stay for around ten years. It’s a good place to work. Personally I don’t like moving around and want to stick to a job. I’m happy to consolidate next year. After that I may feel I’ll be ready for a new challenge of some sort, but I think that would be here, or I’d take another qualification. If all goes well maybe I’ll stay for ten years. Once I decide to be someplace I will stay, so I view to be here in the long term as it is a very exciting place to be. There’s a lot of charisma here. I’m happy to do staff one-to-one or small group development. BSix is the place for me. I’ll be around for a couple of years quite easily. I’d like to do a masters in my specialism… I’d like to take on some more responsibility within the department, otherwise I’m happy where I am. I’d definitely stay another year. I’ve been teaching X for a long time now and unless I can teach another subject then I wouldn’t stay after that. I’d be happy to stay here and work in another area. I’ll be here, but I guess it depends if they’ll take me back…. In the long term, I don’t know how long I’ll be in BSix. Depends on my own personal life and where this college will be. I’m not sure to be honest, this is only my first year. I don’t know yet. I think because this is my first year and it was also Ofsted, it should be better next year. I need to be able to manage my time so I can go home on time. If it doesn’t get better next year then I don’t know. One teacher who was fairly satisfied (3.5) with her job was not sure about how long she would be at BSix. She wanted to have the opportunity to work with other people who specialised in her subject areas. I’ve been having quite a long think about this recently…I really like the college and I’m happy to be here but in terms of my own personal development as a teacher, I don’t feel like I am developing much because there’s no one working with me in terms of my subjects, and I’m only learning general things. There is no time for example to take my work to someone and say I’m teaching this topic, how best do you think I could do it. I think I need to be in a X department, where there are three or four other teachers and a head of X, then I’d be observing and learning from them, which I’ve not had here. Equally though it’s been nice to take responsibility myself, so there are two sides to that. 35 One teacher who was having second thoughts about her job in October/November 2008, handed in her resignation in February 2009, and is due to leave her job after Easter. She mentioned being given a great opportunity outside of teaching for a few months. She felt that the opportunity was too good to miss even if BSix had been the perfect working environment. She will be reapplying for teaching in September 2009 but has not done any further research on where she might like to teach. While she accepted that being a teacher is hard work, she felt that the workload was often not manageable and this was exacerbated further by working in two departments that operated differently. This also translated into a poor work/life balance. Recently her manager has allowed her a bit more flexibility which has included her working from home during a morning before her teaching starts at midday. She feels this flexibility would have made a big difference if it had been offered earlier on in her contract. When she first started at the college, she was observed and given a grade one. She feels that this resulted in her being sidelined rather than pushed further to develop her skills as a teacher. Overall she feels that BSix has been a good challenge for her and she has enjoyed working with the students. I got another job which was quite exciting. I think it pushed me, otherwise I’d not have left BSix…It was not an ideal situation to be working under two departments, especially when you’ve an equal weighing under both… I think if I was going to stay next year I’d have pushed to work under one umbrella, rather than two. Before I was working every weekend, getting home late in the evenings and going to bed at really ridiculous hours….Today I came in at 10am as I don’t teach until 11am, so I arranged with HoD to work at home for that one hour and that’s been really good for me. If I’d done that from September, more planning and marking at home, that would’ve made my life better. 36 Section 3: Discussion of main findings This research study set out to develop a better understanding of the experiences of new teachers working at BSix and to highlight the factors that promote positive learning experiences and job satisfaction among this group. This paper is the second part of a threestage longitudinal study and the main findings are presented under the following themes: Support structures and sharing good practice During the first set of interviews that took place in October/November 2008, all new teachers spoke very highly of their departmental colleagues. Teachers continue to speak positively about their colleagues and can still turn to them for support. Working across departments, as in the case of two teachers, has however been challenging, and for one teacher she has only been able to seek support from colleagues in one of her departments. Consequently she was the only teacher who did not feel like a valued member of one of her department. Heads of departments also continue to be seen as supportive by all teachers, although one teacher felt she could only approach her manager ‘sometimes.’ Research elsewhere has found that mentoring is important, especially in the case of NQTs (e.g. Totterdale, 2008). In the first set of interviews teachers mentioned that they tended to receive support from their departmental mentors informally. All three NQT teachers seem happy with the way this support continues to be delivered with informal chats in corridors and the occasional meeting. However, one NQT felt that the support she required was subject specific and there was no one in her department who had the capacity to help in this respect. NQT teachers continue to express positive sentiments about having an SMT mentor as someone they can rely on, if they had any problems. At the start of the college term, BSix set up a New-to BSix- Teachers’ Group to offer support to all new teachers in the form of group meetings. In the last set of interviews most of the teachers said they would prefer not to attend such meetings, and hence they have been discontinued. It may, however, be worth evaluating whether such a group would benefit next year’s new teachers if the content and the delivery were adjusted to what new teachers feel they would benefit them. Back in October-November 2008, teachers said their busy schedules meant that they tended to only mix with teachers in their own department. Four months on, this continues to be the case. Busy schedules means that cross-departmental conversations and sharing best practice is limited. 37 Management Overall teachers were happy with the management of the college and the direction taken by the senior management. However two teachers felt that there remained some disconnection with the realities of teaching, and a third teacher felt that senior management needed to be more visible. Two teachers felt that their departments were too big and this meant that while the heads of each department were described positively, they were seen to have too many responsibilities. Other issues raised by teachers related to lack of or poor consultation with teachers, and various changes within the department/college. Individual teachers had concerns about the sick policy, A-level meetings and anti-discrimination policies for students. Experiences of working at BSix Teachers continue to enjoy teaching at BSix. When asked to rate the amount of time they enjoy teaching out of 100%, teachers rated this between 80 - 95 % of the time. Furthermore, the main factor motivating teachers to come to work was students. Teachers said they were motivated by feeling responsible for students and wanting students to achieve. They also felt motivated when students made an effort and did well in their studies. One of the most frequent challenges noted by teachers in October/November 2008 was the recognition that students should be independent learners, yet they required a lot of motivation in the classroom. This remains a central challenge for most of the teachers, although a couple of teachers felt they had seen some improvements. Teaching was also seen to be more demanding because the students require a lot of support from teachers. Teachers felt their planning had to involve structure and differentiation to cater for the differing needs of their students. Rewarding students for doing particularly well, making progress or attending all lessons appears to be a positive strategy that was mentioned by some teachers, although this would need to evaluated further to determine the extent of the impact. From the start of their contracts in September 2008, teachers acknowledged that they would have more teaching preparation to do given this was their first year at BSix. A heavy workload was mentioned by the majority of teachers in October/November 2008. This continues to be the case with eight of the ten teachers. For some teachers this related to developing new resources, teaching new subjects, organisation of coursework, and having to deal with different expectations with regards to planning. Three teachers felt that student administrative work was the main burden and distracted them from planning lessons. Teachers also mentioned problems around attendance and dealing with absent students as well as managing student behaviour. These were not, however, seen as major challenges and 38 teachers had also seen improvements in some of their students since the interviews in October/November 2008. Furthermore, teachers felt that they had learnt to manage students better, and were more experienced to cope with some of the challenges. The need for pastoral support was once again mentioned by five teachers. For some this was related to lack of time outside of tutorials to have students. For others, the amount of paperwork related to chasing students up and putting them on contracts was also seen as burdensome. At the time of the interviews teachers had just been through an Ofsted inspection. Seven of the ten teachers described the process as stressful, exhausting or hectic. At the end of Ofsted teachers felt they were behind with many aspects of their job and would need to catch up. Positive aspects of the inspection included good outcomes, bringing the department closer together, team work between colleagues, reflection on their teaching, students behaving well, good structure to the week and good support and leadership from senior management. When asked about work/life balance, eight teachers did not feel they had a satisfactory work/life balance. Although we might expect Ofsted to have had a considerable impact on the work/life balance of teachers, six teachers felt that the workload was still high in the postOfsted period. In the last set of interviews, eight of the 12 teachers complained about lack of resources. This continues to be a problem for teachers as half of the current sample (five) commented again on the lack of resources. Teachers did however acknowledge that they had got whiteboards in classroom in the run up to the Ofsted inspection. Although teachers continue to enjoy the role of being a tutor, seven of the ten teachers still had concerns about how tutorials operated across the college. This included lack of time for pastoral support in a one-hour session, activities not always being relevant or useful, and lack of information. Overall job satisfaction levels Teachers were asked to rate their overall job satisfaction level on a scale of one to five, with five being a very great deal satisfied and one being not at all satisfied. Although individual teachers changed their level of satisfaction, the overall findings are the same as those recorded during the first round of interviews with the mean job satisfaction being 3.5, the mode being 4 and the median being 4. This is positive to note, despite teachers’ sentiments about a heavy workload, both in general and due to Ofsted, as well as saying they had a poor work/life balance. This is a good indication of teachers’ dedication to their work and students. 39 When we look at changes in job satisfaction between October/November 2008 and March 2009, we find that the level of satisfaction among four teachers remained the same. Three of these teachers continue to be a lot (4) or a very great deal (5) satisfied and one teacher remains to be fairly (3) satisfied. Reasons for choosing their satisfaction level were similar to the factors mentioned during the first set of interviews. The job satisfaction level of four teachers improved. One teacher’s satisfaction level went from a lot (4) to a very great deal (5) because she was enjoying her job. Two teachers increased their job satisfaction level from fairly (3) to a lot (4). For one teacher, this related to feeling more settled in various aspects of work. The other teacher increased her satisfaction level because she is focusing on the positive side of teaching her students. However, she feels that the college is still not equipped to help her students. One teacher increased her satisfaction level from not at all (1) to a very little (2) primarily because she enjoys teaching the students. She does not feel the workload has changed and this has resulted in a poor work/life balance. She has also handed in her resignation. The overall job satisfaction level of three teachers has fallen. One teacher went from being satisfied a very great deal (5) to a lot (4) and two other teachers went from being satisfied a lot (4) to being fairly satisfied (3-3.5). Reasons included having to juggle a heavy workload, term tiredness and the Ofsted inspection. Teachers’ training and support needs At the time of the first set of interviews, nine of the 12 teachers interviewed expressed negative views about the compulsory, bi-monthly staff development sessions, held on a Friday afternoon. Consequently, staff development has changed so that sessions are now voluntary and held at different times during the week. Overall, eight of the ten teachers were happy with this approach, and five had managed to attend some sessions based on their needs. Once again, teachers were asked about their support needs. Three teachers did not feel they had any particular support needs at that moment in time. The other seven teachers mentioned various issues including help with coursework, training in a specific subject, classroom management and how to support students with particular needs. Future at BSix Eight of the ten teachers hope to be working at BSix in September 2009, one teacher has yet to decide and another has handed in her resignation. One of the teachers who would like to stay on at BSix had been questioning whether the college was the right place for her in October/November 2008, but was more positive about her job now. 40 Of the eight teachers, three teachers can see themselves working at BSix for an average of ten tears. The other teachers had decided that they would like to teach at BSix next year, or for a couple of years, but they had not planned or thought beyond that yet. The teacher who resigned had been thinking about leaving BSix during the interview in October/November 2008. While she accepted that being a teacher is hard work, she felt that the workload was often not manageable and this was exacerbated further by working in two departments that operated differently. This also translated into a poor work/life balance. She is leaving BSix to pursue an external opportunity. End. 41