Support Services Program Prioritization Criteria Items (rev 8/01/02)
Context:
The program prioritization process is designed to ensure that all programs receiving
university resources3 can clearly demonstrate the value and contribution of the program
to achieving Vision 2010.
Criteria for program prioritization

Criticality of the program to achieving the Vision4.
 Directly tied to one or more vision outcomes/goals

Criticality of the program to the essential operations5 of the University.
 Will the University close without this program?
 Will enrollment be adversely impacted without this program?
 Potential negative financial impact on the University without this
program?
 Required by law.
 Required by IU policy

Net program contribution
 Direct cost6 of operating the program
 Revenue ( fees, grants, contracts, and other)

Effective use of Indiana University Northwest resources7
 Are program services duplicated?
 Are services collaborative with other programs??
 Impact of changing technology on program

External or internal demand for the program
 Service to support academic and other programs
 Measurements of individuals or programs served

Impact of the program on the University currently and in the future
 Potential image impact on the University of this program?

Measurable quality
 How well are the goals and mission of the program being met?
Operating Definitions
Support Services Program
A support services program is defined as non-credit-bearing activity or collection of
activities that use resources to support the achievement of academic excellence1, student
outcomes2, or other aspects of the Vision.
1
Love of ideas and achievement in learning, discovery, creativity and engagement
(including scholarly/creative productivity).
2
Graduates prepared for lifelong learning, ethical practices, successful careers, and
effective citizenship.
Resources
3
Money, time, people, space, supplies and/or equipment
Vision
4
Includes cultural discovery and learning, sustainable regional vitality, academic
excellence, graduate preparedness, diversity, environment, interpersonal, and communityrelated goals, Student-Centered Principles, as articulated in the Vision.
Essential Operations
5
Services critical to recruitment, development or retention of all members of the campus
community
Direct Cost
6
All costs directly associated with the delivery of the program, which includes the
following: salaries, fringe benefits, travel, supplies and general expenses, software, and
capital equipment.
Effective Use of Resources
7
Extent to which courses, activities or initiatives appear in more than one program at
IUN as opposed to demonstrating collaborative use of limited resources. Extent to which
programs offered at IUN and other institutions demonstrate collaborative use of limited
resources. Extent to which management and the delivery of the program is the most
effective use of Indiana University Northwest resources, including analysis of program
productivity against impact and outcomes.