What is MICE? 1 Business Tourism Business Events MICE (Meetings, Incentives, Conferences, Events) 2 The Importance of Business Tourism • Benefits way beyond Tourism • Business Events Sydney report lists a total of 19 benefits in 6 distinct categories • Knowledge exchange • Networking • Education • Fundraising • Destination reputation • Media coverage 3 BUSINESS EVENT OUTCOMES 1. Knowledge Expansion • Growing local knowledge • Knowledge improving education • Knowledge improving professional practice 4. Fundraising & Future Research Capacity • Fundraising opportunities • Greater access to government and/or private sector funding sources 2. Networking, Relationships & Collaboration • Access to networking opportunities for local practitioners and researchers • Networking fosters creation of long term relationships • Networking as a catalyst for knowledge expansion, research development & research collaborations • Research collaborations lead to development of new product & technologies 5. Raising Awareness & Profiling • Generating awareness of sector specific issues • Raising awareness of broader societal issues • Profiling local organizations, associations and/or centres • A catalyst for government support 3. Educational Outcomes • Opportunities for local postgraduate research students • Increased attractiveness of education sector 6. Showcasing & Destination Reputation • Showcasing local talent • Enhancing Sydney’s reputation as a global leader • Enhancing Sydney’s reputation as a business events destination 4 Meetings & Incentives: Differences MEETING INCENTIVE Budget Fixed Varies Attendance By invitation Qualification Number of Participants Known (unknown for some meetings) Unknown (in most cases) Objectives Soft Results Vague Hard Specific & Quantifiable 5 Why? • • • • • Size of market Come year round / mainly off season Value sensitive / not price Use multiple services Future business leisure + business 6 PLAYERS PLAYERS 7 What is a DMC ? A DMC is a specialist service organisation offering unique local knowledge, expertise, creativity and above all, unrivalled strategic understanding of the global meetings, incentives, conferences and events industry 8 What is a PCO? A PCO is a company, which specialises in the management of congresses. The company will act as a consultant to the organising committee or headquarter organisation, enacting its decisions and assisting to fulfil their objectives, whilst utilising the experience and knowledge it has gained over many years in organising events 9 What is Incentive Travel? Incentive travel is a global management tool that uses an exceptional travel experience to motivate and /or recognise participants for increased levels of performance in support of organisational goals 10 DMC /Hotel 11 AGENCY DMC HOTEL 12 ASSOCIATION ASSOCIATION INTERNAL EVENT PLANNER PCO DMC HOTEL 13 THE MARKET 14 Resurgent RESURGENT 15 Value • US - $240 billion - EIBTM 2014 trends report Budget • 48% increase / substantial - SITE Foundation • 47% increase - IRF Pulse Survey • 92% (top 50 agencies) increase / substantial - C&IT UK 16 Growing Sector • Just over 1m “business” visitors in 2013 (200,000 C&M, Incentives?, Exhibitions?) MICE • • • • Meeting Incentive Conference Exhibition - €1150 €1350 €1400 €550 17