JOB TITLE: Civic Center Manager
DEPARTMENT: Civic Center
EXEMPT
FULL-TIME
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JOB SUMMARY:
Under general direction, oversees daily operation of the Civic Center, including general
maintenance of the building, event coordination, event setup, and marketing activities;
supervises Civic Center staff; and does related work as required.
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ESSENTIAL JOB FUNCTIONS:
Supervises event bookings, contractual agreements, and maintenance of the Civic Center;
Initiates and implements policies, procedures, and marketing strategies; creates and places
advertising; prepares revenue reports, and prepares and administers budget; makes weekly
revenue deposits; purchases equipment and services for Civic Center; checks building and
equipment for needed repairs, unsafe or hazardous conditions, and promptly coordinates
necessary repairs with the Facilities Services Superintendent. Supervises and evaluates
performance of Civic Center Event Coordinator and Evening Event Supervisors; coordinates
and promotes in-house catering for Civic Center events, and supervises work of the contract
catering staff. Assists in the organization and implementation of City sponsored special events,
including: possible weekend and/or evening work, working at multiple locations, and frequently
standing for long periods of time, moving supplies of up to 25 pounds, climbing ladders to assist
with setup, breakdown, and decorating. Communicates effectively and courteously with the
public, City staff members, and other employees, in person, in writing, and by telephone;
handles client and citizen complaints, resolving them with prompt and effective decisions
without close supervision; effectively prioritizes time to handle multiple projects and tasks
simultaneously. Operates computer for word processing, data manipulation, and desktop
publishing, to produce brochures, flyers, and promotional materials, frequently sitting for long
periods of time.
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OTHER JOB FUNCTIONS:
Participates in outside associations and memberships; attends conventions and trade shows.
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REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
High School Diploma required; Bachelor's Degree in Business Administration or Marketing
preferred. Extensive experience in public facility operations management and event
coordination may be substituted for degree requirements. Valid Texas Class C Drivers License.
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EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS:
Three years experience in working with the public, preferably in the hospitality industry, is
required. Some supervisory experience preferred. Must have good decision making ability and
supervisory skills. High energy level is required. Must have excellent organizational skills, and
be detail oriented. Creative ability and good marketing skills required. Must be able to type 40
wpm, operate microcomputer for word processing, desktop publishing software.