Chapter 6 Organizational Strategy Learning Outcomes After reading this chapter, you should be able to: 1. Specify the components of sustainable competitive advantage and explain why it is important. 2. Describe the steps involved in the strategymaking process. 3. Explain the different kinds of corporate-level strategies. 4. Describe the different kinds of industry-level strategies. 5. Explain the components and kinds of firm-level strategies. Copyright © 2015 by Nelson Education Ltd. 6-2 Sustainable Competitive Advantage Resources • the assets, capabilities, processes, information, and knowledge that the organization controls Competitive Advantage • providing greater value for customers than competitors can Sustainable Competitive Advantage • a competitive advantage that other companies have tried unsuccessfully to duplicate 1 Copyright © 2015 by Nelson Education Ltd. 6-3 3 Requirements for Sustainable Competitive Advantage Valuable Resources Rare Resources Sustainable Competitive Advantage Imperfectly Imitable Resources 1 NonSubstitutable Resources Copyright © 2015 by Nelson Education Ltd. 6-4 4 Strategy-Making Process 1. Assess the need for strategic change. 2. Conduct situational analysis. 3. Choose strategic alternatives. Avoid Competitive Inertia 2 Look for Strategic Dissonance Copyright © 2015 by Nelson Education Ltd. 6-5 5 Situational Analysis 2.2 Copyright © 2015 by Nelson Education Ltd. 6-6 6 Situational Analysis • • • • • • 2.2 Distinctive competence Core capability Shadow-strategy task force Environmental scanning Strategic groups PEST analysis Copyright © 2015 by Nelson Education Ltd. 6-7 7 Class Activity: Situational Analysis of Your School Beyond the Book Fill in the SWOT analysis for your university/college. What did you learn? STRENGTHS WEAKNESSES OPPORTUNITIES THREATS Copyright © 2015 by Nelson Education Ltd. 6-8 8 Sample Situational Analysis STRENGTHS • • • Brand image Cost leader strategy Product innovation Beyond the Book WEAKNESSES • Poor intellectual capital • Lagging in e-commerce • No distinctive competencies OPPORTUNITIES THREATS • QR codes • Minimal barriers of entry • M/A (mergers/ acquisitions) • Inflation • Slowdown in market share • Growing bargaining power of suppliers and customers Copyright © 2015 by Nelson Education Ltd. 6-9 9 Choosing Strategic Alternatives Risk-Avoiding Strategy • protects an existing competitive advantage Risk-Seeking Strategy • extends or creates a sustainable competitive advantage Strategic Reference Points • targets used by managers to determine whether the firm has developed the core competencies it needs to achieve a sustainable competitive advantage 2.3 Copyright © 2015 by Nelson Education Ltd. 6-10 10 Choosing Strategic Alternatives: Strategic Reference Points 2.3 Copyright © 2015 by Nelson Education Ltd. 6-11 11 Corporate-Level Strategies What business(es) are we in or should we be in? Portfolio Strategy 3 Grand Strategy Copyright © 2015 by Nelson Education Ltd. 6-12 12 Corporate-Level Strategies PORTFOLIO STRATEGY • Acquisitions • BCG matrix • Unrelated – Stars diversification – Question marks • Related – Cash cows diversification – Dogs • Single businesses 3 Copyright © 2015 by Nelson Education Ltd. 6-13 Corporate-Level Strategies GRAND STRATEGIES • Growth • Stability • Retrenchment/recovery 3 Copyright © 2015 by Nelson Education Ltd. 6-14 Problems with Portfolio Strategy Copyright © 2015 by Nelson Education Ltd. 6-15 Problems with Portfolio Strategy • Unrelated diversification does not reduce risk. • Present performance is used to predict future performance. • Cash cows fail to aggressively pursue opportunities and defend themselves from threats. • Being labelled a “cash cow” can hurt employee morale. • Companies often overpay to acquire stars. • Acquiring firms often treat stars as “conquered foes.” Copyright © 2015 by Nelson Education Ltd. 6-16 U-Shaped Relationship Between Diversification and Risk 3.1 Copyright © 2015 by Nelson Education Ltd. 6-17 17 Grand Strategies Growth Strategy • is to increase profits, revenues, market share, or the number of places (store, offices, locations) in which the company does business Stability Strategy • focuses on improving the way the company sells the same products or services to the same customers 3.2 Copyright © 2015 by Nelson Education Ltd. 6-18 Grand Strategies Retrenchment Strategy • focuses on turning around very poor company performance by shrinking the size or scope of the business 3.2 Copyright © 2015 by Nelson Education Ltd. 6-19 Industry-Level Strategies: How Should We Compete in This Industry? Five Industry Forces Adaptive Strategies Positioning Strategies 20 4 Copyright © 2015 by Nelson Education Ltd. 6-20 20 Porter’s Five Industry Forces 21 4.1 Copyright © 2015 by Nelson Education Ltd. 6-21 21 Positioning Strategies • Cost leadership • Focus strategy • Differentiation strategy 22 4.2 Copyright © 2015 by Nelson Education Ltd. 6-22 22 Adaptive Strategies Defenders: • seek moderate growth • retain customers Analyzers: • are a blend of defender and prospector strategies • imitate other’s successes 4.3 Prospectors: • seek fast growth • emphasize risk-taking innovation Reactors: • use an inconsistent strategy • respond to changes Copyright © 2015 by Nelson Education Ltd. 6-23 Firm-Level Strategies: How Should We Compete Against a Particular Firm? Strategic Moves in Direct Competition Basics of Direct Competition Entrepreneurship 24 5 Copyright © 2015 by Nelson Education Ltd. 6-24 24 Firm-Level Strategies: A Framework of Direct Competition 25 5 Copyright © 2015 by Nelson Education Ltd. 6-25 25 Strategic Moves of Direct Competition Attack 5.2 Response Copyright © 2015 by Nelson Education Ltd. 6-26 26 Entrepreneurship Beyond the Book Entrepreneurship • the process of entering new or established markets with new goods or services Intrapreneurship • entrepreneurship within an existing organization Entrepreneurial orientation • the set of processes, practices, and decisionmaking activities that lead to new entry 27 Copyright © 2015 by Nelson Education Ltd. 6-27 27