SMALL BUSINESS MANAGEMENT Chapter 4 The Business Plan Aggasiz Flip Art Caribbean Beer Passion for fashion Sex, Suds, Style Montreal Sandwich Aggasiz Brewing Company 1. Briefly discuss the problems of starting from scratch, as illustrated by the Aggasiz Brewing Company 2. How could Gary DePape have avoided these problems? 3. What would have been the advantages and disadvantages of Gary purchasing a microbrewery instead of starting from scratch? 4. What risks would Gary have faced if he had dropped the price of his product? Aggasiz Getting Started Establishing the Business Advantages of Organizing a Business from Scratch Define nature of business Exact physical facilities Fresh inventory Employee selection Develop information system Getting Started Establishing the Business Disadvantages of Organizing a Business from Scratch Lack of historical info Time assembling physical facilities Start-up bugs & problems Establishing outside relationships Risk of demand Caribbean Beer vs Agassiz Beer Compare and contrast the two small business ventures in similar industry Non-Quantitative Assessment Personality Characteristics Goals Content of Work Lifestyle Capabilities Experience Quantitative Assessment of Business Caribbean Beer Small Business Plan Internal purposes Blueprint to maintain focus Tool to evaluate performance External purposes Recruit lenders & investors Test of ideas viability Form and emphasis will vary depending on the user Passion for fashion Firm’s Management Insiders Employees New Venture Business Plan Customers Outsiders Suppliers Investors Banker & Lenders The Investor’s Perspective Plans that speak the investors’ language: Are brief, not extremely long in written length. Have an attractive overall appearance. Are well-organized with a table of contents and numbered pages. Are market-oriented in meeting customer needs; are not product-oriented. Show evidence of customer acceptance of the proposed product or service. Features of Plans that will Repel Investors Plans that create unfavorable reactions: Show an infatuation with the product or service and downplay market needs or acceptance. Are based on financial projections at odds with accepted industry norms. Have unrealistic growth projections. Business Plans that Attract Investors • Recognize the investors’ needs for required rates of return on investments. • Demonstrate evidence of focus on a limited number of products or services • Have a proprietary market position through patents, copyrights, and trademarks Business Planning Needed and Influencing Factors Factors affecting the extent of a business plan: Cost in time and money to prepare the plan Management style and ability Preferences of the management team Complexity of the business Competitive environment Level of uncertainty Preparing a Business Plan Two issues critical in preparing a business plan: The basic format and effectiveness of the written presentation. Clear writing that effectively communicates The content of the plan. Factual support for the concept in the form of strong supporting evidence Resources for Business Plan Preparation Computer-Aided Planning Word-processing Spreadsheets Specialized Business Plan Software Packages (BizPlan) Professional Assistance Lawyers Marketing specialists Engineering and production experts Accounting firms Incubator organizations Small business development agencies Research to Support the Plan Both primary and secondary research must be carried out by the writer of the business plan. Secondary Research Primary Research The Small Business Plan There are ten components in a plan: 1. Prepare a table of contents. 2. Prepare a synopsis of the plan in an executive summary and background statement. 3. Describe the management team. 4. Describe the business objective. 5. Plan the marketing approach. The Small Business Plan Components of the Plan (cont.) 6. Describe the selection of the location. 7. Determine the physical facilities. 8. Plan the financing. 9. Plan the personnel. 10. Investigate the legal requirements. 1. Prepare a table of contents. Overview of the plan Quick access to the various parts of the plan 2. Prepare synopsis of the plan in an executive summary and background statement. completed at the end of the complete plan history of the project to date statement of the intended mission of the venture 3. Describe the management team. résumé and background of those making the decisions for the organization 4. Establish business objectives. Business Size Production Levels Performance Levels Flip Art 5. Plan the marketing approach. Have a clear concept of the target market. Understand the target market’s needs, wants and purchasing habits Answer the following questions: where, when, what, how much, why. 5. Plan the marketing approach (cont.) Be aware of any uncontrollable factors that might affect the marketing of the product or service such as existing or pending legislation relevant to the business. state of the economy in the market. extent and strategies of the competition. cultural norms of the market. new technologies that might offset the business. 5. Plan the marketing program (cont.) Sex, Suds, Style 6. Describe the selection of the location. the trading area the Economic Base attitude of the trading area towards new businesses Competition Costs 6. Describe the selection of the location. The Site The Buy-or-Lease Decision accessibility, site costs, restrictions, site history, proximity to other businesses, physical characteristics cost of the lease, length of the lease, restrictions, repairs and lease hold improvements, insurance coverage Running the Business from One’s Home 7. Determine the physical facilities. Building, equipment, fixtures, starting inventory Operations flow in business Production, layout, distribution of product Insurance Don’t risk more than you can lose Don’t risk a lot for a little Buy insurance only when necessary Investigate company and agent Montreal Sandwich Montreal Sandwich Comment on the location selection of Montreal Sandwich Suppliers Employees Cost Competition Physical characteristics Comment on the Physical facilites Organization of facilites Equipment, start-up supplies, costs, permits, insurance Production process Interior layout 7. Determine the physical facilities. insurance types loss or damage to the property business interruption liability and disability life insurance insurance decisions what kind to purchase, how much to purchase, from whom to purchase the insurance 8. Plan the financing. establish capital requirements make feasibility projections determine the sources of funding plan the accounting, and bookkeeping systems determine the financial evaluation measures 9. Plan the personnel. Administrative structure Employee recruitment and training Personnel Policies 10. Investigate the legal requirements. Legal Structure (four styles) 1.Sole Proprietorship 2. Partnership advantages and disadvantages Limited, General advantages and disadvantages 3. Cooperative one member-one vote vs each share a vote Advantages & Disadvantages of a Sole Proprietorship Advantages 1. simple & inexpensive Disadvantages 2. offers individual control over operations, profits, etc 3. fewer forms and reports to fill out return 1. unlimited liability 2. often more difficult to obtain financing 3. personal tax rate may be higher than corporate rate 4. life of the business terminates on owners death Advantages & Disadvantages of a Partnership Advantages 1. simple & inexpensive Disadvantages 2. pooling of financial & skill resources 3. tax advantages – income splitting return 1. unlimited liability 2. death of partner terminates partnership unless specified otherwise 3. greater possibilty for disagreements Buy sell agreements 10. Investigate the legal requirements. (cont.) 4. Corporation advantages and disadvantages of a corporation steps in incorporation selection of the business name development of the share structure, directors, restrictions on share transfers, etc. description of the company operations acquiring the necessary supplies Advantages & Disadvantages of a Corporation Advantages 1. continuity in event of death 2. limited liability 3. owner & manger may be separate 4. Easier to raise funds 5. corporate tax rate 6. commercial credibility 7. liability insurance may be cheaper Disadvantages 1. cost 2. increased govt. reporting return 3. losses cannot be deducted from personal income 4. Lender may require personal guarantee negating advantage of limited liability 10. Investigate the legal requirements (cont.) 5. Joint Ventures 10. Investigate the legal requirements. (cont.) Licenses and Taxes Federal Government Provincial Government Municipal Governments Intellectual Property Protection patent steps Appendices Appendix A - Checklist for a Small Business Plan Appendix B - Sample Business Plans (2) The Sock Hop, Quality Cuts Appendix C - Incorporation of Companies and Associations Appendix D - Jurisdiction of Licenses and Taxes