The External Environment: Opportunities, Threats, Industry Competition and Competitor Analysis Chapter Three © 2006 by Nelson, a division of Thomson Canada Limited. 3-1 The External Environment Environment Sociocultural Industry Environment Threat of new entrants Power of suppliers Power of buyers Product substitutes Intensity of rivalry Competitor Environment Technological General © 2006 by Nelson, a division of Thomson Canada Limited. 3-2 Threat of New Entrants * * Product Differentiation * Capital Requirements * Switching Costs Barriers Barriers Entry to to Entry * * * * Economies of Scale Access to Distribution Channels Cost Disadvantages Independent of Scale Government Policy Expected Retaliation © 2006 by Nelson, a division of Thomson Canada Limited. 3-3 * Bargaining Power of Suppliers Suppliers are likely to be powerful if: Supplier industry is dominated by a few firms. * Suppliers’ products have few substitutes. * Threatening to raise prices or to reduce * Buyer is not an important customer to quality supplier. Powerful suppliers * Suppliers’ product is an important can squeeze industry input to buyers’ product. profitability if firms * Suppliers’ products are differentiated. Suppliers exert power in the industry by: * are unable to recover cost increases Suppliers’ products have high switching costs. Supplier poses credible threat of forward integration. * * © 2006 by Nelson, a division of Thomson Canada Limited. 3-4 * Bargaining Power of Buyers Buyer groups are likely to be powerful if: * * * * * * * * Buyers are concentrated or purchases are large relative to seller’s sales Purchase accounts for a significant Buyers compete fraction of supplier’s sales with supplying Products are undifferentiated industry by: Buyers face few switching costs Buyers’ industry earns low profits Buyer presents a credible threat of backward integration * Bargaining down prices * Forcing higher quality * Playing firms off of each other Product unimportant to quality Buyer has full information © 2006 by Nelson, a division of Thomson Canada Limited. 3-5 Threat of Substitute Products Keys to evaluating substitute products: * Products with similar function limit the prices firms can charge Products with improving price / performance tradeoffs relative to present industry products For Example: Electronic security systems in place of security guards Fax machines or e-mailed attachments in place of overnight mail delivery © 2006 by Nelson, a division of Thomson Canada Limited. 3-6 Porter’s 5 Forces Model of Competition Threat of Threat of New New Entrants Entrants Bargaining Power of Suppliers Rivalry Among Competing Firms in Industry Bargaining Power of Buyers Threat of Substitute Products © 2006 by Nelson, a division of Thomson Canada Limited. 3-7 * Rivalry Among Existing Competitors Intense rivalry often plays out in the following ways * * * * * Jockeying for strategic position Using price competition Staging advertising battles Increasing consumer warranties or service Making new product introductions Occurs when a firm is pressured or sees an opportunity * * Price competition often leaves entire industry worse off Advertising battles may increase total industry demand, but may be costly to smaller competitors © 2006 by Nelson, a division of Thomson Canada Limited. 3-8 Strategic Groups A set of firms emphasizing similar strategic dimensions to use a similar strategy © 2006 by Nelson, a division of Thomson Canada Limited. 3-9 Competitor Environment Competitor intelligence is the ethical gathering of needed information and data about competitors’ objectives, strategies, assumptions, and capabilities. • What drives the competitor as shown by its future objectives, • What the competitor is doing and can do as revealed by its current strategy, • What the competitor believes about itself and the industry, as shown by its assumptions, • What the the competitor may be able to do, as shown by its capabilities. © 2006 by Nelson, a division of Thomson Canada Limited. 3-10