Chapter 9
Emerging Trends and
Technologies
Business, People, and
Technology tomorrow
9-1
Management Information Systems
for the Information Age
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Presentation Overview
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9-2
The Need For Information Filtering
The Movement Toward Intellectual Computing
The Changing of Physiological Interaction
Increasing Portability and Mobility
The Digital Frontier
The Rebirth of E-Commerce
The Most Important Considerations
Management Information Systems
for the Information Age
Copyright 2004
The McGraw-Hill Companies, Inc.
All rights reserved
Opening Case Study
Would You Use an Internet-Enabled Toilet?

Matsushita recently announced its plan to
make Internet-enabled toilets widely
available to the public.

How would an internet-enabled toilet
impact your life and your privacy?
9-3
Management Information Systems
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Introduction
9-4
Management Information Systems
for the Information Age
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The Need For Information
Filtering
Push, Not Pull Technologies
9-5
Management Information Systems
for the Information Age
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The Need For Information
Filtering
Information Supplier Convergence

Information suppliers include businesses
that provide you with magazines, Internet
access, books, etc.

If you receive your newspaper from the
same company that supplies your Internet
access you are experiencing supplier
convergence.
9-6
Management Information Systems
for the Information Age
Copyright 2004
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The Movement Toward
Intellectual Computing
Automatic Speech Understanding

Automatic speech recognition has come a
long way in the past several years, but it
still has a long way to go.

If we someday create intelligent software,
then speech recognition will become
speech understanding.
9-7
Management Information Systems
for the Information Age
Copyright 2004
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The Movement Toward
Intellectual Computing
People Will Still Make The Decisions

9-8
Regardless of how
intelligent a computer
system may become, it
will never completely
replace people in all
aspects of decision
making.
Management Information Systems
for the Information Age
On Your Own
Where Should the
Decision Rest?
(p. 444)
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The Changing Of
Physiological Interaction

Biometrics - the use of your physical
characteristics – such as your fingerprint,
the blood vessels in the retina of your eye,
the sound of your voice, or perhaps even
your breath – to provide identification.
9-9
Management Information Systems
for the Information Age
Copyright 2004
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The Changing Of
Physiological Interaction

Automatic speech recognition (ASR) –
a system that not only captures spoken
words but also distinguishes word
groupings to form sentences.

Virtual reality – a three-dimensional
computer simulation in which you actively
and physically participate.
9-10
Management Information Systems
for the Information Age
Copyright 2004
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The Changing Of
Physiological Interaction
Virtual Reality
Team Work
Finding Applications Of
Virtual Reality
(p. 446)
9-11
Management Information Systems
for the Information Age
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The Changing Of
Physiological Interaction
Cave Automatic Virtual Environment

CAVE (cave automatic virtual environment) a special 3-D virtual reality room that can
display images of other people and objects
located in other CAVEs all over the world.

Holographic devices – devices that create,
capture, and/or display images in true threedimensional form.
9-12
Management Information Systems
for the Information Age
Copyright 2004
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The Changing Of
Physiological Interaction
Cave Automatic Virtual Environment
9-13
Management Information Systems
for the Information Age
Copyright 2004
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Increasing Portability and
Mobility

Portability refers to how easy it is for you
to carry around your technology.

Mobility encompasses what you have the
ability to do with your technology while
carrying it around.
9-14
Management Information Systems
for the Information Age
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Increasing Portability and
Mobility
Free Internet Phone Calls
9-15
Management Information Systems
for the Information Age
Copyright 2004
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Increasing Portability and
Mobility
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
Micro-Payments and Financial
Cybermediaries
Micro-payments - techniques to facilitate
the exchange of small amounts of money
for an Internet transaction.
Financial cybermediaries - Internetbased companies that make it easy for
one person to pay another person over the
Internet.
9-16
Management Information Systems
for the Information Age
Copyright 2004
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Increasing Portability and
Mobility
Wearable Computers

Wearable computer - a
fully-equipped computer
that you wear as a piece
of clothing or attached to
a piece of clothing similar
to way you would carry
your cell phone on your
belt.
9-17
Management Information Systems
for the Information Age
Copyright 2004
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Increasing Portability and
Mobility
Implant Chips

Implant chip - a technology-enabled
microchip implanted into the human
body. Implant chips server two functions:
1.
2.
9-18
Contains memory which stores important
information about you.
Many of these chips are GPS-enabled.
Management Information Systems
for the Information Age
Copyright 2004
The McGraw-Hill Companies, Inc.
All rights reserved
Increasing Portability and
Mobility

Implant Chips
Team Work
Global positioning
system (GPS) - a
collection of 24 earthorbiting satellites that
transmit radio signals
Selling the Idea of
to determine longitude,
Implant Chips at
Your School
latitude, speed, and
(p. 451)
direction of movement.
9-19
Management Information Systems
for the Information Age
Copyright 2004
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The Digital Frontier

Digital economy – marked by the electronic movement
of all types of information, not limited to numbers, words,
graphs, and photos but including physiological
information such as voice recognition and
synthesization, biometrics (your retina scan and breath
for example), and 3-D holograms.

Last-mile bottleneck problem - occurs when
information is traveling on the Internet over a very fast
line for a certain distance and then comes near your
home where it must travel over a slower line.
9-20
Management Information Systems
for the Information Age
Copyright 2004
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The Digital Frontier
Three-Dimensional Technology

Three-dimensional (3-D) technology presentations of information that give you
the illusion that the object you’re viewing is
actually in the room with you.
9-21
Management Information Systems
for the Information Age
Copyright 2004
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The Digital Frontier
Digital Cash

Digital cash (also
called electronic
cash or e-cash) an electronic
representation of
cash.
9-22
Management Information Systems
for the Information Age
Copyright 2004
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The Rebirth of E-Commerce
Broadening of E-Government
Four primary focuses in the e-government arena:
1.
2.
3.
4.
9-23
Government-to-Government (G2G) – performing
electronic commerce activities within a single
nation’s government.
Government-to-Business (G2B) – performed
between a government and its business partners.
Government-to-Consumer (G2C) – performed
between a government and its citizens or
consumers.
International Government-to-Government (IG2G)
– performed between two or more governments.
Management Information Systems
for the Information Age
Copyright 2004
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The Rebirth of E-Commerce
Broadening of E-Government
9-24
Management Information Systems
for the Information Age
Copyright 2004
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The Rebirth of E-Commerce
Explosion of C2C E-Commerce

Of all the types of private-sector ecommerce activities – B2B, B2C, C2C,
and C2B – the least amount of revenue
dollars right now is in the C2C (consumerto-consumer) space.

We expect that to change rather
dramatically in the next several years.
9-25
Management Information Systems
for the Information Age
Copyright 2004
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The Most Important
Considerations
The Necessity of Technology

Technology is a necessity today.

It’s hard to imagine a world without
technology.

Just as we need electricity to function on an
everyday basis, we need technology as well.
9-26
Management Information Systems
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Copyright 2004
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The Most Important
Considerations
Closing the Great Digital Divide

The power of technology needs to be
realized on a worldwide scale.

We cannot afford to have any technologychallenged nation or culture (within
reason).
9-27
Management Information Systems
for the Information Age
Copyright 2004
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The Most Important
Considerations
Technology for the Betterment of People
and Society

9-28
As you approach the development and
use of technological innovations (or
even standard technologies), think in
terms of the betterment of people and
society in general.
Management Information Systems
for the Information Age
Copyright 2004
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All rights reserved
The Most Important
Considerations
Exchanging Privacy for Convenience

You need to consider how much of your
personal privacy you’re giving up in
exchange for convenience.

Everyday you’re giving up just a little more
privacy in exchange for a little more
convenience.
9-29
Management Information Systems
for the Information Age
Copyright 2004
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The Most Important
Considerations
Ethics, Ethics, Ethics

Ethics guide your
behavior that affects
other people.
On Your Own

It’s quite possible to be
very ethical and very
successful.
Necessity,
Convenience,
and Privacy
(p. 458)
9-30
Management Information Systems
for the Information Age
Copyright 2004
The McGraw-Hill Companies, Inc.
All rights reserved
Closing Case Studies

Airtexting: Wave Your Cell Phone Message
In The Air
 Are cell phones a technology of convenience
or necessity?

Stadiums Of The Future

9-31
Can you think of any other industries that are
implementing technology-based activities?
Management Information Systems
for the Information Age
Copyright 2004
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All rights reserved
Summary
Assignments & Exercises
1.
2.
3.
4.
5.
9-32
Researching wearable computers
Information supplier convergence in your
area
Finding a good automatic speech
recognition system
Understanding the relationships between
trends and technological innovations
Making a phone call on the internet
Management Information Systems
for the Information Age
Copyright 2004
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Summary
Assignments & Exercises
6.
7.
8.
9-33
Learning about financial cybermediaries
Researching intelligent home appliances
Researching e-government services
Management Information Systems
for the Information Age
Copyright 2004
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Graduate school information and tips
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Speech recognition
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Management Information Systems
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