Exit Interview Policy
Purpose
The purpose of this policy and process is to identify workplace, organizational or human resources factors
which have contributed to an employee’s decision to leave employment at the University or from a given
department or function, with a view of identifying any trends requiring attention or any opportunities for
improving the University’s ability to respond to employee issues, and to retain key people.
Procedure
As soon as practical, following notice of voluntary resignation, and prior to the staff member's departure, a
human resource representative will meet and inform the employee of all their rights for health care, other
benefit coverage issues and provide them the opportunity to take part in the exit interview survey.
The information exchanged in the Exit Interview will remain confidential within Human Resources. The
Human Resources representative will conduct the interview using a Exit Interview Questionnaire. This form
will be filed in the Exit Interview Confidential File in Human Resources. Exit Interview Questionnaire
attached
Aggregate data from exit interviews which may be used to help improve human resource management practices,
e.g. recruiting, orientation, performance management, training, working conditions, etc. will be reported on a
monthly basis to the Assistant Vice Chancellor of Human Resources and Vice Chancellor Administration and
Finance. Additionally, results may be presented to University management.
University of Massachusetts Dartmouth – EXIT INTERVIEW
Name:
Date:
Job Title:
Department:
Interviewer:
Termination Date:
Supervisor:
Date of Hire:
To help us make the University of Massachusetts Dartmouth a better place to work, please rank your opinion of
the following categories. (5 is most favorable; 3 adequate; 1 is least favorable) Feel free to make any comments
or suggestions.
1. UNIVERSITY BENEFITS:
1
2
3
4
5
Comments:_____________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
2. UNIVERSITY PROCEDURES:
Human Resources
1
2
3
4
5
Departmental
1
2
3
4
5
Comments:_____________________________________________________________________________
_______________________________________________________________________________________
3. WORKING CONDITIONS:
(Staffing, equipment, safety, physical environment, job routine, etc.)
1
2
3
4
5
Comments:_____________________________________________________________________________
_______________________________________________________________________________________
4. ORIENTATION/TRAINING:
1
2
(Adequate explanation of duties, length of orientation, satisfactory trainer, etc.)
3
4
5
Comments:_____________________________________________________________________________
5.
SUPERVISION:
1
2
3
4
5
Comments:________________________________________________________________________________
6.
CO-WORKERS: (Knowledgeable, friendly, cooperative, etc.)
1
2
3
4
5
Comments:________________________________________________________________________________
__________________________________________________________________________________________
7.
What is your reason for leaving?
__________________________________________________________________________________________
8.
Would you advise friends to work here?
Would you want to work here again?
Same department?
Same position?
Same supervisor?
___Yes
___Yes
___Yes
___Yes
___Yes
___No
___No
___No
___No
___No
9.
Do you have a new position?
___Yes
___No
What position?_____________________________________________________________________________
What are advantages of the new job?
__________________________________________________________________________________________
__________________________________________________________________________________________
In summary, what did you like least about your job at the University?
__________________________________________________________________________________________
__________________________________________________________________________________________
Most about your job?
__________________________________________________________________________________________
__________________________________________________________________________________________
May we share this information with your department head?
___Yes
___No
Interviewer’s comments:
__________________________________________________________________________________________
__________________________________________________________________________________________