Résumé Writing and Interviewing Student Learning Objectives # 7 communicate effectively # 8 engage in life-long learning Objectives of a Résumé Markets you to prospective employers • communicates your skills/ accomplishments Serves as roadmap of your skills and abilities You only have one chance to make a first impression! Hire No hire Chronological JOANNE MILLS 7312 Parkway Drive, Reno, Nevada (775) 787-0000 jmills@yahoo.com OBJECTIVE: Obtain a position in electrical engineering in the Reno area EDUCATION: Fundamentals of Engineering Exam October 2010 Nevada State Board of Professional Engineers and Land Surveyors Bachelor of Science in Electrical Engineering Minor in Computer Science University of Nevada, Reno TECHNICAL SKILLS & COURSEWORK AutoCAD Matlab ESOF C++ Novell 3.12, 4.0 P-CAD 200 JavaScript Microsoft NT 4.0 RELATED WORK HISTORY Senior Electrical Engineer Intern May 2011 2010 – 2011 Lights & Security Engineering, Inc. - Sparks, Nevada Researched costs and implemented design of power supplies, lighting and security systems. Analyzed and defined system/software development and integration. Test Engineer Intern Fall 2009 Reno Gas & Electric - Reno, Nevada Introduced and implemented new testing procedures currently practiced in ten field offices. AFFILIATIONS: President SWE, UNR Student Chapter May Basic Components of a Résumé • • • • Heading Objective Education Experience (includes F/T, P/T, Internships, Volunteer) • Professional Development Heading Purpose Provides your name and contact information KATHY SMITH 18 Pleasant Avenue Reno, Nevada 89000 775-555-1111 gsmith@yahoo.com KATHY SMITH 18 Pleasant Avenue Reno, Nevada 89000 775-555-1111 gsmith@yahoo.com Objective Purpose Precisely states for what kind of job you will be applying: • ELECTRICAL ENGINEERING - A position in electrical engineering at the technician/integration level. • APPRAISER - Registered appraiser seeking an internship with a progressive appraisal service that will provide opportunities to further develop appraisal skills and expand real estate knowledge. • CUSTOMER SERVICE - A customer service position in the airline industry, preferably in the Chicago area. - Rather Than - To obtain a full-time position with a growing company that will provide me with opportunities to use my education and experience….. Education Purpose Lists all formal education, credentials, certification, licenses you have earned • • • • Bachelor of Science Chemical Engineering List highest degree first List type of degree, major, college name, and date awarded GPA? Which comes first: the degree, the school? – School First University of Nevada, Reno Bachelor of Science in Chemical Engineering Dec. 2016 – Degree First Bachelor of Science in Chemical Engineering University of Nevada, Reno • Omit high school Dec. 2016 Experience Purpose Communicate previous work experience that is evidence of the knowledge, skills and accomplishments relevant to the position for which you are applying Experience Format Position/title Company and location • Duties/responsibilities/accomplishments • Duties/responsibilities/accomplishments • Duties/responsibilities/accomplishments Dates Experience Developing Bullet Statements: Four elements of a bullet statement 1. Action Verb 1. Implemented 2. Quantifier 2. three new engineering approaches • Detail-oriented and includes specific information such as numbers and percentages 3. Qualifier • Answers the “who, what, where, when, why, and how,” of the action verb 4. Result • 3. to problem identification and Focuses on accomplishments. If no result is appropriate, then describe the work environment, such as “a busy retail store.” 4. achieved a defect density rating of 1.9 when the industry standard is 1.4 and perfection is 2.0 Experience When? Year Years Month & Year Semester Season 2016 2014 to 2016 August 2016 – November 2016 Academic Year 2014-2016 Summers 2013-2016 Avoid using just numbers 6/14 - 11/16 Experience Example: Bently GE, Minden, Nevada Fall 2016 Engineering Intern • Implemented an engineering approach to problem identification and achieved a defect density rating of 1.9 when the industry standard is 1.4 and perfection is 2.0. -OREngineering Intern Fall 2016 Bently GE, Minden, Nevada • Implemented an engineering approach to problem identification and achieved a defect density rating of 1.9 when the industry standard is 1.4 and perfection is 2.0. Professional Development • Computer programs and skills • Professional society memberships • Publications • Design projects • Volunteer work Preparing a draft résumé using appropriate elements, components and formatting • • • • • • • • • No Mistakes!!! Paper Originals One page One sided Margins (min. 1 inch) Alignment (consistency) Justification Type face (Verdana, Arial, Times New Roman) • Font size (10 - 12) • Horizontal and vertical lines • Underlining and italics • Bold • Capitalization • Graphics and pictures • Use of bullets • Staples and folding • Scannable and uploading formats Resources to assist with future résumé writing • • • • • • • • • • • Rock Port Institute CN Job Web NVCIS Career Development Office Library (ref. section) Riley’s Guide Damn Good Résumé Job Boards Career Fairs Workshops Reference Lists Provided Interviewing Types of Interviews Two main types: – Screening • typically short (30 min.) • phone call • basis for second interview – Selection • longer (1 hr. - all day) • on site • series of meetings Interview Strategies • • • • Believe you have a right to be happy in your work and get the job you want. Face it and embrace it: They want someone who can increase profits and cut costs. Concentrate on one thing: getting the job! Arm yourself with information about yourself, the company and the job. You must do some research before the interview! Interview Strategies • Interpret and identify each phase of the interview, so you know when to do what. - Before - During - After • • Anticipate the questions and their intent, then plan your answers Prepare questions to ask - show knowledge Before the Interview • Know time and place • Arrive early • Know names and title of interviewers • Bring nice pen and paper • Bring several copies of resume During the Interview: Non-Verbal Communication First Impressions: – – – – – – – Dress professionally Firm handshake Eye contact Watch gestures, habits, posture Exhibit energy and enthusiasm Have a positive attitude Listen During the Interview: Verbal Communication • Be verbal--not too • Be articulate • Pause and think before you answer • Get to the point don’t babble • Be honest • Be yourself • Avoid general or vague statements • Sell yourself - know strengths - Know accomplishments • Don’t bring up salary or benefits • Show that you want the job During the Interview: Most Common Questions • • • • • • Tell me about yourself? What are your strengths? What are your weaknesses? What are your long-range goals? Why do you want to work for us? What do you know about our company? • Why should we hire you? • What questions do you have for us? During the Interview: Behavior-Based Interviews • Assumes that your past behavior is the best predictor of future performance: – Not just telling that you “can” do a good job – Tells if you “will” do a good job • Questions developed around traits and skills necessary for success in the position • Draws a verbal picture through examples from your past During the Interview: Categories Probed in Behavioral Interviewing • • • • • • • Decision Making and Problem Solving Leadership Motivation - Career Focus Communication Interpersonal Skills Planning and Organization Working on Teams During the Interview: Examples of Behavioral Questions • Tell me about the last time you made a decision that backfired. • Tell me about a time that you planned a and implemented a project. During the Interview: Do you have any questions? • Is there a reason why you would not hire me? • As an employee, how could I exceed your expectations? • How could I help your company meets its goals? • What excites you about coming into work? • My research shows that…… can you expand? • What are the long range plans for the company - new projects? During the Interview: Answering Questions The Kiss of Death Lying Bluffing Having a negative attitude Blaming others for your failure Complaining about previous employers/professors Being artificial or over confident Being gushy and ingratiating During the Interview: How to Close an Interview and Follow Up • Can I clarify or add any details? • I believe I am the best person for the position! • I am really excited about the position! • What is the hiring process next step? After the interview • Make notes evaluate your performance - follow up on holes • Write a thank you note within 24 hours • Call about five days after they say they will have a decision Reasons candidates get rejected! Not prepared for interview - no research Ill defined purposes and goals Poor communication skills - rambles Little interest bland Unrealistic - expect too much too soon Makes excuses hedges on weak points No confidence Overbearing conceited Poor appearance Little depth to questions asked Employer doesn’t get to know you Questions? Course Evaluations Please complete course evaluations today no later than 4:00 If 85% of students complete the evaluation, students will receive an upward rounded decimals With evaluation completed 89.2 = 90 (from B+ to A-) 89.7 = 90 (from B+ to A-) Without evaluation completed 89.2 = B+ (no rounding) 89.7 = B+ (no rounding)