THE LIVING COMPANY by Arie de Geus

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THE LIVING COMPANY by

Arie de Geus

Who is Arie de Geus?

• Arie de Geus make unique contributions to manage-ment thinking because the source of their thinking is experience rather than concepts

• Arie de Geus worked for Royal Dutch/Shell for 38 years, from 1951 to 1989

• Chairman of Netherlands – British Chamber of Commerce from 1981 - 1988

• The Queen of Netherlands appointed him an Officer as the order of Orange

Nessau in 1988

• Head of an Advisory Group To The World Bank from 1990 – 1993

• Advised many government and private institution , lecture throughout the world.

• The author include on influential in the Harvard Business Review article

"Planning as Learning"

• He is a visiting fellow at London Business School

Board member of the Nijenrode Learning Centre in the Netherlands.

ECONOMIC COMPANIES VS. LIVING COMPANIES

Discipline and Cohesion : are maintained hierarchical control, often highly centralized.

Entry-level Recruitment : handled by the numbers, and seen as filling the necessary positions to best serve the asset base of the company.

Executive Recruitment : often brought in from the outside.

Governance : Sacrifices its people when necessary to maximize profit and shareholder value.

Learning Abilities : centralized control reduces the space in the organization, and thereby, it’s learning abilities.

Discipline and Cohesion : are based on through the trust that results from the understanding that both the company and its members will adhere to their obligation of mutual development of the potential.

Entry-level Recruitment : seen as a rite of passage, representing the first moment for testing the fit between the new member and the community.

Executive-Level : usually promoted from within the organization.

Governance: Sacrifices assets over people when necessary to ensure the company’s long-term survival, even at the expense of the shareholder.

Learning Abilities : trust allows space and tolerance both inside the hierarchy and towards the outside world, resulting in higher levels of institutional learning.

ECONOMIC COMPANIES VS. LIVING COMPANIES

Arie de Geus identifies two different types of commercial companies in existence today, distinguished, among other factors, by their primary reason for being in business.

To explain the difference, de Geus borrows from evolutionary theory

ECONOMIC COMPANY

Definition : corporate "machine"

LIVING COMPANY

Definition : Living work community

Purpose : the production of wealth for a small inner group of managers and investorsproducing maximum results with minimum resources.

Management priority : optimization of capital assets to maximize profits, using people as a means to that end.

Employees : "outsiders," recruited for their skills, who work with their eventual exit in mind.

They trade their time and expertise for money, and feel little loyalty to the company.

Purpose : longevity; the development of its own potential.

Management priority : optimization of people to increase the company’s potential, with profit as a means to that end.

Employees : members of a community, which holds certain values in common. The company will help the members to reach their individual potential, because it is understood that this is in the company’s selfinterest.

ONLY LIVING BEINGS LEARN

• Play and learn

• The “persona” represent body and soul together

Goal Oriented , it want live as long as possible and realize the development of its potential from its talent and aptitudes

Conscious of Itself

, a persona can perceive itself as “I”, although it is composed of parts of elements, which are personae in their own right

Open To The Outside World , element from the outside-such as food, bacteria, dust, light, and sound constantly enter the human system. At the same time, s persona is constant relationship with the outside world, in the sense that every experience represents one more exchange in lifelong dialogue with the force of the world around it

Alive, But Finite Lifespan , one day it is born and one day it will pass away

LIFESPAN OF A COMPANY

 Average life expectancy of Fortune 500

Company is 40-50 years.

 1/3 of Fortune 500 companies in 1970 had vanished by 1983. (13 years!)

 Recent study 1996 Stratix consulting group - Amsterdam - average life expectancy of all firms, regardless of size, is 12.5 years (Japan and Europe).

Features of Long Lived Companies

Shell study of companies older than Shell (.100 years) 27 in detail, of 40. Why did they survive?

1. Sensitive to their environment (in harmony with the world around them – tuned to what was going on).

2. Cohesive, with a strong sense of identity. (People felt part of them

- community

- managers chosen from within - "stewards").

3. Tolerant (of activities on the margin - experiments, ccentricities...

- did not exert overly centralised control).

4. Conservative in financing (frugal, money in land – could pursue options their competitors could not)

Memory of the Future

How do companies anticipate the need for change?

Why doesn’t a company see what is happening?

• Managers are stupid

• We can only see when a crisis opens our eyes

• We can only see what we have already experienced

• We cannot see what is emotionally difficult to see

• We can only see what is relevant to our view of the future

Prediction

Learning Processes

Planning Scenario Planning

• Insatiable Demand for

Predictions

• Management View take s future as “Falistically” given

• Producing

Uncertainty trough prediction

Anticipating possible future and preparing for them

DECISION MAKING AS A LEARNING

ACTIVITY

Perceiving

Acting Embedding

Concluding

Learning by Assimilation

Vs

Learning by Accommodation

FLOCKING

The Titmouse and the Milk Bottle

 Innovation as individuals or community

 Social propagation - established process for transmitting a skill from individual to company

 Mobility - individuals move around rather than settling in isolated territories

The Tolerant Company

• Tolerance wastes resources

• Letting things “happen” at the margin

• Diversification by tolerance vs diversification by

Dictum

• Parable of Chilean Potato

• Intolerant companies live long and do well

IF they have control over the world they live in

The Corporate Immune System

Corporate body, like human body, needs immune system

Limit to openness and tolerance

 Mergers and acquisitions…

- like infections

- failure rates around 50-75% (Porter)

Parasites

Can exist anywhere in corporate host body

Members will retire, whereas parasites will serve for their own sweet time and leave by different route.

Money is not enough of an incentive but money needs a lot of attention in a living company

Conservatism in Financing

• Money is important

• Entrepreneurs with high debt/low equity underperforms

• Long lived companies have money in hand

• “Stewards, not gamblers”

• Long term survivor does not define life in economic terms, but in evolutionary terms

• Cost of “company deaths”

CONCLUSION

 Profit is not a guarantee for a long live company but it is the symptom for a health company

 You will still not have institutional learning until you develop the ability to flock that needs two criteria: mobility of people and mechanism of social transmission

 The decision for action made by this living being result from a learning process

 Company should not all live forever, but a reduction corporate mortality seem advantageous

 Any movement to the philosophy of the living company will take time, it will evolutionary rather than revolutionary

BOOK REVIEW

GOOD TO GREAT

(2001) Jims Collins

“LEVEL 5 LEADERSHIP”

BUILT TO LAST (1994 )

Jims Collins and Jerry

I.Porras

“ CULTURE AND

DICIPLINE”

THE LIVING

COMPANY

( 1996) Arie de Geus

“ THE COMPANY

IS A LIVING

BEING ”

COMPETING FOR

THE FUTURE

(1994) Gary Hamel and

C.K Prahalad

“KNOWLEDEGE”

THE FIFTH

DICIPLINE (1990)

Peter M Sange

“THE LEARNING

ORGANIZATION”

THANK YOU FOR YOUR

KIND ATTENTION

COMPETING FOR

THE FUTURE

(1994) Gary Hamel and

C.K Prahalad

“KNOWLEDEGE”

Managing for Profit or Longevity

Is there a choice?

 Economic or “puddle” company

- a viable choice

- hard to be a learning organisation

 Living or “river” company

- high/low (flow) but permanent

- self perpetuating, maintains identity

- ROI still important

Managing for Profit or Longevity

Is there a choice?

• Economic or “puddle” company

- a viable choice

- hard to be a learning organisation

• Living or “river” company

- high/low (flow) but permanent

- self perpetuating, maintains identity

- ROI still important

Economic Companies vs. Living

Companies

Discipline and Cohesion: are maintained hierarchical control, often highly centralized.

Discipline and Cohesion: are based on through the trust that results from the understanding that both the company and its members will adhere to their obligation of mutual development of the potential.

Entry-level Recruitment: handled by the numbers, and seen as filling the necessary positions to best serve the asset base of the company.

Entry-level Recruitment: seen as a rite of passage, representing the first moment for testing the fit between the new member and the community.

Executive Recruitment: often brought in from the outside.

Governance: Sacrifices its people when necessary to maximize profit and shareholder value.

Executive-Level: usually promoted from within the organization.

Governance: Sacrifices assets over people when necessary to ensure the company’s long-term survival, even at the expense of the shareholder.

Learning Abilities: centralized control reduces the space in the organization, and thereby, it’s learning abilities.

Learning Abilities: trust allows space and tolerance both inside the hierarchy and towards the outside world, resulting in higher levels of institutional learning.

• http://strategic-manage.com/?p=21

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