Spring 2009
Program Review and Forecast
Guideline for Getting Started on PrOF
Background and Context: The purpose of program review is to periodically evaluate the changes and
assess various indicators of program effectiveness to creatively plan for the future. Although many of
these plans can be implemented at the program level, many of the plans need institutional support or have
college wide impact. For this reason, the PrOF process also informs the writing of unit plans as well as
planning and resource allocation at the college level.
There are three types of programs at the College, each of which is expected to undergo the program review
and planning process every four years. All types of programs will use the same PrOF form. However,
the data provided to each type of program differs, non-instructional programs will skip the questions
related to curriculum, and non-instructional programs may have student learning outcomes and/or
service area outcomes.
o
Instructional Programs: These are programs in which the major interaction between students and
CRC faculty/staff occurs in credit-granting courses. Examples include programs from Business to
Social Science and departments from Accounting to Work Experience. In the catalog, these are
usually called “Areas of Study.”
o
Student Support/Student Services Programs: These are programs in which CRC faculty/staff work
directly with students in a variety of settings other than credit granting classes. The catalog defines
student support services as those which “…assist students with career decision-making, problem
resolution, and goal achievement” (catalog p.9). This includes a wide range of services such as
Assessment, Counseling, DSPS, EOPS, CARE, Health, Library, Math Center, Reading Writing Center,
MESA/CCP, Student Development, Tutoring, etc.
o
Instructional Support/Administrative Services Programs: These are programs that indirectly
support teaching and learning. They include Admissions and Records, Bookstore, Business Services,
CASSL, Financial Aid, Planning and Research Office, Custodial Services, Instruction Office, etc.
The PrOF process is framed around the major strategic goals in the College’s Strategic Plan. These goals are
given below to provide a context for the PrOF process.
CRC College Strategic Goals
I. Student Success
As an institution that serves a diverse community, CRC strives to support student success, promote educational
equity, and offer programs that empower students to contribute to a just and democratic society as global citizens.
CRC provides students with access to high quality services that support their success and facilitate their transition
to work or further educational opportunities. CRC also offers instructional programs designed to meet the
changing needs of industry and our global economy and programs that enhance student learning and promote
educational equity. Finally, CRC supports and provides opportunities for student learning outside the classroom.
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Spring 2009
II. Teaching and Learning Effectiveness
CRC strives to provide the highest quality instructional programs in transfer, career technical education, basic
skills, and general education, using the best current and emerging instructional methods and technology. CRC
promotes collegiality, data-driven decision making, continuous improvement, innovation, and flexibility to
support teaching excellence, facilitate educational equity, and promote the success of its diverse student
population.
III. Access and Growth
As a community-centered institution, CRC strives to be responsive to the needs of its growing and changing
community. To meet the challenges of a highly competitive postsecondary educational market, CRC pursues
every opportunity to enhance the student experience and increase community awareness of our teaching
excellence, student success, and educational leadership. To respond to the challenges of population growth,
CRC is committed to expanding capacity through outstanding facilities management, the development of new
facilities, the implementation of new instructional technologies, and the development of programs and services
that improve student success. To facilitate educational equity, CRC assures access by reducing barriers,
promoting diversity, and offering programs and services that provide equal opportunity for all of our students.
IV. Community, Economic & Workforce Development
CRC seeks to promote the health and economic vitality of the region. As a community resource, CRC
contributes to community life through partnerships, involvement in civic affairs, and programs that serve the
community. CRC also supports economic development through career technical programs and partnerships
with business, labor and industry.
V. Organizational Effectiveness
CRC endeavors to be responsive to its changing and increasingly complex environment and enhance
institutional effectiveness by continually assessing and improving its organizational processes. CRC also
implements practices that are consistent with its values of collegiality, sustainability, fairness and mutual
respect, innovation, participatory decision-making and continuous learning.
Overview of the Process: The PrOF process includes the examination and discussion of program data,
strengths, growth areas and the creative ideation of possible activities to strengthen the program in each of the
applicable goal areas. It is expected that all members of the program/department will engage in the PrOF
process – particularly in designing recommendations for the future.
Once the program has been reviewed, program faculty and staff will identify specific activities to strengthen
the program, outline the resources that will be needed for their implementation, and identify the college
strategies addressed by these activities. Program faculty and staff will also identify longer-term or collegewide planning issues that arise during the PrOF process.
Timeline: The PrOF is to be a collaborative process that needs to be completed during the fall semester in
preparation for the next cycle of unit planning and budget allocation at the College. The following timelines
are provided as a guide, and can be modified as needed to meet program needs. However, the timelines and
process needs to solicit feedback from the department and supervisor/appropriate administrator at least two
times so that the PrOF benefits from all perspectives.
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Spring 2009
Phase One - Evaluation of Program Accomplishments, Strengths and Challenges (September/October):
Identify the primary author/authors and set up a process and timeline for the process. Complete the initial draft
of “Program Identification,” “A Look Back,” data review, identification of strengths and weaknesses,
generation of planning ideas, and program outcomes assessment review and planning (Sections IA, IB, IC, ID,
IE, IF, IG). Drafts of these sections should be disseminate to the department and the supervisor/responsible
administrator for review and editing prior to moving on to the planning and resources phase of the process.
Phase Two - Planning and Resource Needs (November/December)
Complete the initial draft of the curriculum review/plan (instructional programs only) and the identification
of specific short and long-term program and college-wide planning agenda items (with associated resource
needs) (Sections IH, IIA, IIB, IIIA and IIIB). Drafts of these sections should be disseminate to the department
and the supervisor/responsible administrator for review and editing prior to moving on to the planning and
resources phase of the process.
This timeline and task analysis is illustrated in the following diagram:
PROF PROCESS DIAGRAM
AUGUST, 2009
Phase Two
(November/December)
Phase One
(September/October)
Program Identification,
Looking Back,
Data Review,
Identification of Strengths/
Weaknesses, Planning Ideas,
Outcome Assessment
Review and Planning
Curriculum Review and Plan,
Generation of Planning Agendas,
Identification of Associated
Resource Needs, Final Review,
Approval and Submission
Generation of
Initial Draft
Modify/Edit Draft As
Needed
Generation of
Initial Draft
Modify/Edit Draft As
Needed
Solicit Feedback from
Department and Supervisor/
Responsible Administrator
Solicit Feedback from
Department and Supervisor/
responsible Adminmistrator
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Spring 2009
COSUMNES RIVER COLLEGE
Program Review Report
Program (or Service) Overview and Forecast (PrOF)
Signature Page
This PrOF process included departmental dialog
Department Vote: ________ Agree
yes
________ Disagree
no
_________Abstain
DEPARTMENT Chair Signature (Instructional Programs ONLY): ______________________ Date: ______________
Comments:
--------------------------------------------------This PrOF is complete
Yes
This PrOF process included dialog with the Supervisor/Responsible Administrator
No
Yes
Supervisor/Responsible Administrator Signature _________________________ Date _________
Comments about the alignment of planning agendas in this PrOF with program and unit goals and the
College’s Strategic Plan:
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No
Spring 2009
COSUMNES RIVER COLLEGE
Program Overview and Forecast (PrOF)
PROGRAM IDENTIFICATION (Roles and Functions): If the program submitted a 2005 PrOF, it
is available via links at http://research.crc.losrios.edu/APR-Completed%20Profs.htm Please copy and paste
then review and edit your program description as needed from your previous PrOF. If the program did not
complete a 2005 PrOF, please describe the programs/disciplines/services included in this review and the
rationale for grouping them together (for example: Spanish, Sign Language and Vietnamese were grouped
together last time because they had the same program student learning outcomes and Financial Aid,
Admissions and Records, and Outreach were grouped together because the had similar functions and roles).
Response:
A LOOK BACK
Describe key accomplishments, program changes or new program initiatives over the past four years and
identify the area(s) of the strategic plan (student success, teaching and learning effectiveness, access and
growth, community and economic development, organizational effectiveness) supported by each of these
activities.
Resources: The previous PrOF and unit plan documents may help with this task. Previous PrOFs are online
at http://research.crc.losrios.edu/APR-Completed%20Profs.htm Completed Unit Plans are available at
http://www.crc.losrios.edu/Faculty_and_Staff/Planning/Unit_Plans.htm The student learning outcomes
assessment reports may also be helpful. Curriculum actions, as cited in SOCRATES, may also be helpful for
instructional programs.
Guidance and Suggestions: Think and dialog about program activities and initiatives over the past four years
that have been implemented to enhanced access, student success, teaching and learning effectiveness,
organizational effectiveness or contribute to community and economic development (see Guidelines to Getting
Started for strategic goals and pages 10-14 from the Strategic Plan for the strategies and initiative areas).
Examples might be: changes in scheduling, new delivery modes or new services developed in support of Access
and Growth, new courses or new degrees/certificates developed to support Teaching and Learning
Effectiveness and Community and Economic Development, and new evaluation methods, new/revised
processes, new materials, new equipment/supplies were designed and implemented in order to enhance Student
Success and Teaching and Learning Effectiveness, etc.
Response:
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Spring 2009
SECTION I - PROGRAM REVIEW
This section asks program faculty and staff to review numerical and descriptive information about the
program and to dialog about trends and patterns that are observed to identify a) program strengths, b)
program needs, and c) planning ideas to strengthen the program in the areas of student success, teaching
and learning effectiveness, access and growth, community and economic development and organizational
effectiveness.
Resources: Information relevant to
□ Instructional Programs is located at:
http://library.crc.losrios.edu/PrOF_Data_Packets/PrOf_Research_Program_List.aspx
□ Student Support/Student Services Programs is online at
http://www.crc.losrios.edu/Faculty_and_Staff/Research_Office/Our_College/Student_Services_Inform
ation_System.htm
□ Instructional Support and Administrative Programs is online at
http://www.crc.losrios.edu/Faculty_and_Staff/Research_Office/Our_College/Instructional_SupportAd
ministrative_Services_Information_System.htm
A PowerPoint slide show to assist with the analysis of the Instructional Data packets is online at
http://www.crc.losrios.edu/Documents/research/PrOF_Chart_Documentation.pdf
Other data is available on the College Research Office web page at
http://www.crc.losrios.edu/Faculty_and_Staff/Research_Office.htm
The student outcomes Assessments Reports, located via a link at
http://research.crc.losrios.edu/SLO_Assessment_Reporting_System.asp
may also be relevant to this section.
IA. Briefly list observations from the data and other numerical or descriptive information that indicate
program strengths. (Note: responses should include the data element and its relevance…for example:
enrollment in English has grown by 25% over the past four years which has enhanced productivity and
enabled us to hire new full time instructors or utilization of counseling has grown by 25% over the past
four years which has allowed us to hire a counseling supervisor).
IB. Briefly list observations from the data and other numerical or descriptive information that indicate
program areas that may need a response or change over the next four years. (Note: responses should
include the data element and its relevance…for example: Nutrition 300 courses are closed within four days
of the start of registration so students cannot complete their program requirements in a timely manner or
online inquiries to counseling have doubled over the past four years, which has strained our resources.)
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Spring 2009
IC. Based on the previous discussion of strengths and needs, briefly list planning ideas that could be
employed to strengthen the program. (Note: responses should include the relevant need and strategy…for
example: To enhance access to Nutrition 300, work with the Dean to modify scheduling, obtain release
time to create online sections, and work with the VPI to increase departmental FTE or develop new
materials in Counseling that enhance our ability to respond more effectively and efficiently to the increase
in online inquiries.)
ID. If numerical or descriptive information not provided by the Research Office was used, please list these
sources below:
IE. Program Student Learning Outcomes (SLOs) and/or Service Area Outcomes (SAOs) are available via
links at http://www.crc.losrios.edu/About_CRC/Student_Learning_Outcomes.htm Copy, then edit or
develop and program outcomes to complete the appropriate table(s). Note – do not include the degree
and certificate outcomes! Add or delete rows as needed. If no changes were made, please indicate that
in the space provided. Resources to help develop outcomes are available via links at
http://www.crc.losrios.edu/Faculty_and_Staff/CASSL/Student_Learning_Outcomes.htm
Program SLOs
P-SLO 1
P-SLO 2
P-SLO 3
P-SLO 4
P-SLO 5
____ No changes were made this review cycle to the program student learning outcomes
Program SAOs
P-SAO 1
P-SAO 2
P-SAO 3
P-SAO 4
P-SAO 5
____ No changes were made this review cycle to the program service area outcomes
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Spring 2009
IF. The Program SLO/SAO Alignment matrix (Table 5) from previous PrOFs are available via links at
http://research.crc.losrios.edu/APR-Completed%20Profs.htm Copy, then edit or develop the mapping
between courses or activities and the program outcomes to complete the appropriate table(s). Add or
delete rows or columns as needed. If no changes were made, please indicate that in the space provided.
Courses or
Activities
P-SLO
1:
P-SLO
2:
P-SLO
3:
P-SLO
4:
P-SLO
5:
____ No changes were made this review cycle to the program SLO matrix
Activities
P-SAO
1:
P-SAO
2:
P-SAO
3:
P-SAO
4:
P-SAO
5:
____ No changes were made this review cycle to the program SAO matrix
IG. Outcomes Assessment Plan: Review the student learning outcomes assessment reports submitted by the
program over the last program review cycle as well as other local outcomes assessment information to
complete the table that follows. If a program outcome has been assessed during the past program review
cycle, comment on the status of the changes that had been planned based on the assessment(s). If the
program outcome has not been assessed, comment on when it will be assessed.
Program SLO or SAO
Assessed
during the
Program
Review Cycle
Status of
Planned
Changes
8
Not Assessed
during the
Program
Review Cycle
Planned
Assessment Date
Spring 2009
IH. For Instructional Program Only! Please consult the Course Review status report from SOCRATES
at https://inside.losrios.edu/~intranet/cgi-bin/intra/curriculum/review_overall_full.cgi (log-in will be
required.) Please complete the table below for courses that need to be reviewed in the next four years.
Note: Academic Senate good practices require all courses to go through a full review at least once
every six years.
Curriculum Review Table
Course
Last Full
Review
Date
Anticipated
Full Review
Date
(Semester
and Year)
Does Official
Course Outline
Have SLOs?
(Y=yes; N=no)
If No SLOs in
Official Course
Outline, Date They
Will Be Added
(note – All Course
SLOs need to be
developed by
Spring, 2011)
SECTION II. PROGRAM FORECAST
IIA. Local, short-term program planning: Review the planning ideas previously identified in Section IC,
then generate at most five planning agenda items for the next four years - indicate the College
Strategies supported by these Planning Agenda Item. Suggested language for facilities-related
requests is available via the PrOF Facilities Guide link on
http://www.crc.losrios.edu/Faculty_and_Staff/Planning/Other_College_Plans.htm
Planning Agenda Item # 1
Brief Description:
Brief Rationale:
Desired Outcome (should be measureable):
College strategy supported by this Planning Agenda Item #1 (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf )
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Spring 2009
Planning Agenda Item #2
Brief Description:
Brief Rationale:
Desired Outcome (should be measureable):
College strategy supported by this Planning Agenda Item #2 (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf ):
Planning Agenda Item #3
Brief Description:
Brief Rationale:
Desired Outcome (should be measureable):
College strategy supported by Planning Agenda Item #3 (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf ):
Planning Agenda Item #4
Brief Description:
Brief Rationale:
Desired Outcome (should be measureable):
College strategy supported by Planning Agenda Item #4 (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf ):
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Spring 2009
Planning Agenda Item #5
Brief Description:
Brief Rationale:
Desired Outcome (should be measureable):
College strategy supported by Planning Agenda Item #5 (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf )
IIB.
Long Term or Broader planning agendas: Please identify any long-term planning agenda items
or any unit/college-wide planning agenda items that have arisen. Identify the college strategy
supported by these planning agenda items (see page 4 of
http://www.crc.losrios.edu/Documents/planning/StrategicPlan_Overview.pdf )
SECTION III. RESOURCE NEEDS
In the previous section, planning agenda items were identified. In this section, the curriculum changes
and resource requirements needed to implement those planning agenda items will be enumerated. This
information will be used for the College’s planning and budget allocation processes.
IIIA. Instructional Programs ONLY! Summarize the changes in curriculum needed to implement the
planning agenda items. The curriculum table will be used to update the College’s Educational
Master Plan.
Curriculum Requirements
List Courses/Programs
New Courses
New Programs
Course Deletions
Program Deletions
Other
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Brief Rationale for
Recommended Action
Timeline
Spring 2009
IIIB. Please complete a resource requirements table for the planning agenda items listed in Section IIA
above and indicate the priority and the approximate cost for each item. This information will be
used to produce the unit plans, which will inform the College’s planning and budget allocation
processes.
Planning Agenda
Item #1
Item or Description
Approximate
Cost
Additional Resources Needed
Priority (A – urgent, B –
high, C – important)
Supplies
Software
Computers/computer
related
equipment
Non-Computer
related
Equipment
New faculty
New classified staff
New student help
Facilities*
Other (research,
release time,
professional
development,
grants)
Utilization of Existing Resources
NA
NA
* see the PrOF Facilities Guidelines link on
http://www.crc.losrios.edu/Faculty_and_Staff/Planning/Other_College_Plans.htm
Other
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Spring 2009
Planning Agenda
Item #2
Item or Description
Approximate
Cost
Additional Resources Needed
Priority (A – urgent, B –
high, C – important)
Supplies
Software
Computers/computer
related
equipment
Non-Computer
related
Equipment
New faculty
New classified staff
New student help
Facilities *
Other (research,
release time,
professional
development,
grants)
Utilization of Existing Resources
NA
NA
* see the PrOF Facilities Guidelines link on
http://www.crc.losrios.edu/Faculty_and_Staff/Planning/Other_College_Plans.htm
Other
Planning Agenda
Item #3
Item or Description
Approximate
Cost
Additional Resources Needed
Supplies
Software
Computers/computer
related
equipment
Non-Computer
related
Equipment
New faculty
New classified staff
New student help
Facilities*
Other (research,
release time,
professional
development,
grants)
Other
Utilization of Existing Resources
NA
NA
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Priority (A – urgent, B –
high, C – important)
Spring 2009
Planning Agenda
Item #4
Item or Description
Approximate
Cost
Additional Resources Needed
Priority (A – urgent, B –
high, C – important)
Supplies
Software
Computers/computer
related
equipment
Non-Computer
related
Equipment
New faculty
New classified staff
New student help
Facilities*
Other (research,
release time,
professional
development,
grants)
Utilization of Existing Resources
NA
NA
* see the PrOF Facilities Guidelines link on
http://www.crc.losrios.edu/Faculty_and_Staff/Planning/Other_College_Plans.htm
Other
Planning Agenda
Item #5
Item or Description
Approximate
Cost
Additional Resources Needed
Supplies
Software
Computers/computer
related
equipment
Non-Computer
related
Equipment
New faculty
New classified staff
New student help
Facilities*
Other (research,
release time,
professional
development,
grants)
Other
Utilization of Existing Resources
NA
NA
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Priority (A – urgent, B –
high, C – important)
Spring 2009
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