LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
It is an invitation to do something
Correct Answer Vision
Your Answer
Vision
True/False
Question
Letter's close lacks the outgoing friendliness.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up
indicates
Correct Answer Pride , Haughtiness
Your Answer
Pride , Haughtiness
True/False
Question
People react similarly to stress
Correct Answer False
Your Answer
False
True/False
Question
Goals promote enthusiasm in an organisation
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The advantages of written communication are
Correct Answer Accuracy , Can be recorded , Brevity
Your Answer
Accuracy , Can be recorded , Brevity
Multiple Choice Single Answer
Question
It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer
Business letters
Multiple Choice Multiple Answer
Question
A head bent low depending upon situation would mean
Correct Answer Modesty , Politeness , Diffidence
Your Answer
Modesty , Politeness , Diffidence
Multiple Choice Multiple Answer
Question
Areas where we can set goals are
Correct Answer Personal development , Physical development , Professional
accomplishment
Your Answer
Personal development , Physical development , Professional
accomplishment
Select The Blank
Question
The ________ body of the presentation should be broken into
short and clear units
Correct Answer Main
Your Answer
Main
True/False
Question
In face to face settings people are simultaneously senders and
receivers of information
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready
reference.
Correct Answer Outward
Your Answer
Outward
Multiple Choice Multiple Answer
Question
Business letters can be useful in different ways like
Correct Answer Legal evidence , Permanent information , Recovering dues
Your Answer
Legal evidence , Permanent information , Recovering dues
Select The Blank
Question
Memorandums are ________ letters.
Correct Answer Internal
Your Answer
Internal
Multiple Choice Single Answer
Question
The maximum content on the slide should be limited to
Correct Answer 25 words
Your Answer
25 words
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Select The Blank
Question
All dreams have a ________
Correct Answer Cost
Your Answer
Value
Match The Following
Question
Correct Answer
Your Answer
Alarm stage
First stage of stress
First stage of stress
Risk
Threat
Threat
Resistance stage
Repairs damage
Second stage of stress
Diseases of stress
Mental illness
Mental illness
Multiple Choice Single Answer
Question
What percentage of managerial time is spent on communication
?
Correct Answer 61 to 75 %
Your Answer
61 to 75 %
True/False
Question
One party is more than enough to have negotiation
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The activities included in written communication are
Correct Answer Business Letters , Reports , Notices
Your Answer
Business Letters , Reports , Notices
Multiple Choice Multiple Answer
Question
Essential parts of business letters would be
Correct Answer Head address , Date , Outward number
Your Answer
Head address , Date , Enclosures , Outward number
Multiple Choice Single Answer
Question
Objectives of the letter can be known in one glance by reading
the
Correct Answer Subject
Your Answer
Subject
Multiple Choice Multiple Answer
Question
A person without vision sees
Correct Answer What is immediate , What is convenient
Your Answer
True/False
Question
What is immediate , What is convenient , What happened in the
past
Poor eyes limit your deeds.
Correct Answer False
Your Answer
False
Select The Blank
Question
________ should be seen as a mileage makers on the road to
success.
Correct Answer Failures
Your Answer
Failures
Select The Blank
Question
The best way in a positive relationship is to admit when you are
________.
Correct Answer Wrong
Your Answer
Wrong
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer Money
Your Answer
Time
Select The Blank
Question
________ can be referred for further correspondence.
Correct Answer Business letter
Your Answer
Business letter
Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give
response
Correct Answer Experience , Common sense
Your Answer
Experience , Common sense , Authority
Multiple Choice Multiple Answer
Question
What is B2B?
Correct Answer Activities conducted on this are higher than B2C by 15-20 times ,
It is business to business , It is an internet domain
Your Answer
Activities conducted on this are higher than B2C by 15-20 times ,
It is business to business , It is an internet domain
Select The Blank
Question
The pattern of business letter is called________
Correct Answer Layout
Your Answer
Layout
True/False
Question
The basic function of any business organisation is planning,
organising, staffing, directing and controlling
Correct Answer True
Your Answer
True
Select The Blank
Question
Communication has come from Latin word________
Correct Answer Cummins
Your Answer
Cummins
Multiple Choice Multiple Answer
Question
What is progress report?
Correct Answer It is a review of progress made on an activity , They may be
formal or informal
Your Answer
It is a review of progress made on an activity , They may be
formal or informal
Select The Blank
Question
________ can prompt people to find a better way of doing things
Correct Answer Stress
Your Answer
Stress
Select The Blank
Question
________ is the most remembered element in forming an
impression of someone.
Correct Answer Handshake
Your Answer
Eye contact
Multiple Choice Single Answer
Question
Positive service helps to build positive
Correct Answer Relationships
Your Answer
Attitude
Multiple Choice Single Answer
Question
Snap reactions, Apathetic listener and Defensiveness are types
of
Correct Answer Psychological barrier
Your Answer
Psychological barrier
Multiple Choice Single Answer
Question
The trump card during negotiation should be brought out at
Correct Answer At the crucial moment
Your Answer
At the crucial moment
Match The Following
Question
Correct Answer
Middle
Main body of presentation Main body of presentation
Reading presentation
Accuracy
Accuracy
Introductory remarks
Beginning
Beginning
Concession
Special consideration
Special consideration
Your Answer
Multiple Choice Multiple Answer
Question
What is audit report
Correct Answer It is a short form report , It is a long form report , It verifies
accountant's inspection of firm's financial record
Your Answer
It is a short form report , It is a long form report , It verifies
accountant's inspection of firm's financial record
True/False
Question
No visual aid should be kept on for too long
Correct Answer True
Your Answer
True
True/False
Question
Without defined goals success is attainable
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
Thinking and planning is one of the best ways to
Correct Answer Save time
Your Answer
Save time
Select The Blank
Question
Once the vision is identified it has to be illustrated with a
concrete goal called ________
Correct Answer Mission
Your Answer
Mission
Multiple Choice Multiple Answer
Question
Endomorph would mean
Correct Answer Fat , Round , Soft
Your Answer
Fat , Round , Soft