PART ONE ITEM NO. 10 REPORT OF THE CITY TREASURER TO THE: AUDIT & ACCOUNTS COMMITTEE ON: Wednesday 27th January 2010 TITLE: INTERNAL AUDIT OUTPUT REPORT APRIL TO DECEMBER 2009/10 RECOMMENDATION: Members are requested to consider the contents of the report. EXECUTIVE SUMMARY: The purpose of this report is to inform Members of the resources utilised by Internal Audit during 2009/10, the activities undertaken in the reporting period, and the planned work for the fourth quarter of 2009/10. BACKGROUND DOCUMENTS: (Available for public inspection) Quarterly Committee reports, Audit Management Information System. KEY DECISION: NO DETAILS: See report attached. KEY COUNCIL POLICIES: N/A EQUALITY IMPACT ASSESSMENT AND IMPLICATIONS: N/A ASSESSMENT OF RISK: Internal Audit projects are managed within the Unit’s risk based audit protocols aimed at giving assurance regarding the management of the City Council’s key business risks. SOURCE OF FUNDING: Existing revenue budget. LEGAL IMPLICATIONS Supplied by N/A FINANCIAL IMPLICATIONS Supplied by N/A OTHER DIRECTORATES CONSULTED: N/A CONTACT OFFICER: Andrew Dalecki WARD(S) TO WHICH REPORT RELATE(S): N/A TEL. NO. 0161 607 6961 INTRODUCTION This report provides Members of the Audit & Accounts Committee with details of the resources utilised by Internal Audit since the commencement of Internal Audit’s 2009/10 plan and the activities undertaken, primarily reports issued, since the last sitting of this Committee in June 2009. The report advises Members of the volume of recommendations categorised by critical, high, medium, and low, in with respect of the control environment under review. In addition, the report advises Members of the progress made in the implementation of agreed recommendations by way of post implementation reviews. RESOURCES UTILISED The planned chargeable days, that is those which can be directly attributable to a client, for the financial year 2009/10 are 2194. For the period 1st April to 31st December 2009, 74% of the overall plan for Salford Internal Audit, including planned Computer Audit, and Special Investigations, had been delivered relative to the ‘chargeable days’ element. Based on this level of outturn, it is anticipated that the target for the year of 100% of the Audit Plan should be achieved. Internal Audit continues to respond to the need to undertake special investigations. During the period of account, Internal Audit has responded to a high number of allegations, and already incurred 163% of its planned activity in this regard. Investigations concluded during this period of account are reported separately under Part Two of this Committee. Exhibit A - Internal Audit Progress Report (As at 31st December 2009) Directorate Actual Days Annual Plan (Total to date) (Total to date) % Plan Achieved Chief Executive's 111 172 65% Children's Services 516 425 121% Community Health & Social Care 72 195 37% Customer & Support Services 246 501 49% Environment 83 87 95% Sustainable Regeneration 63 60 105% General 14 329 4% 1105 1769 62% Irregularity 368 225 163% Management and Planning 147 200 73% Total 515 425 121% Combined Total 1619 2194 74% Total Page 3 of 10 REPORTING During the period from the 1st June to 31st December 2009, a total of 12 audit reports have been issued to various client directorates across the council. This does not include reports that have been issued to schools under our FMSiS reporting protocol. The table at Exhibit B below shows the audits that have been undertaken and the recommendations that have been put forward for management consideration. A total of 116 recommendations have been made and classified over four categories of critical, high, medium, and efficiency (See Exhibit E on Page 11 for explanations of the different categories). The distinction between the categorisation of recommendations is based on their implications and impact on the system under review. There is a level of auditor judgement in determining which are critical or high recommendations and those which fall into the other two categories. Our recommendations are designed to improve the control environment within the auditee’s area of responsibility and it is pleasing to note that all of the recommendations made have been accepted by management. Our audit reports include an action plan that records the detail of our findings, the related recommendations and the action management intend to take to implement our recommendations. This provides a record that progress can be monitored against when we undertake our post implementation reviews. The level of assurance given to each audit is a balanced judgement based upon the subjects’ established system of controls, the subjects approach to risk management, and the nature of any recommendations made (See Exhibit F on Page 11 for explanations of the different levels of assurance). Exhibit B - Recommendation Priorities Recommendations Audit Assurance Level Critical High Medium Efficiency Number Agreed 0 0 2 1 3 Moderate 0 2 3 0 5 Limited 0 0 2 0 2 High 0 2 12 0 14 Limited St Mary’s RC (Swinton) Primary School (Change of Head Audit) 0 1 1 0 2 Moderate Walkden High School 0 1 5 0 6 Moderate 0 3 6 0 9 Limited 0 2 7 0 9 Moderate Network Gateway SAP Technical SX3 CIPFA Review Christ Church (Patricroft) CE Primary School Irlam & Cadishead Community High School Moorside High School Audit Page 4 of 10 Recommendations Audit Assurance Level Critical High Medium Efficiency Number Agreed 0 3 8 0 11 Limited Westwood Park Primary School 0 3 5 0 8 Moderate Analysis of Fraud and Corruption Survey 0 0 9 0 9 Moderate Arrangements for Implementing the International Financial Reporting Standards 0 1 4 0 5 Moderate Annual Governance Statement 2008-09 0 0 2 0 2 Moderate LPSA2 (Targets 1a, 4, 5, 6, 7, 8, 9, 10 & 11) 0 0 0 0 N/A High 0 0 1 0 0 Moderate 0 6 0 0 6 Limited 3 21 0 0 24 no assurance Mossfield Primary School Crime and Design CCTV Chapel Street Barton Moss Secure Unit POST IMPLEMENTATION REVIEWS Internal Audit undertakes Post Implementation Reviews (PIRs) of all the services that have been subject to an audit. The timing of a PIR is determined by the agreed implementation dates, detailed within the audit report, and is generally undertaken within six months of the audit. The PIR generally takes the form of an actual site visit to verify the implementation of agreed recommendations. However, the PIR may be undertaken by a process of self-assessment and formal notification to Internal Audit of implementation of the recommendations. During the period from the 1st September to 31st December 2009, a total of 6 post implementation reviews have been reported. Exhibit C below provides details of the progress made by directorates in implementing the agreed recommendations. In respect of the post implementation reviews undertaken within the reporting period, there are significant outstanding issues within 5 of the areas examined. Revised implementation dates have been agreed with management to implement the recommendations as soon as possible. Where there are high priority recommendations, or a significant number of medium priority recommendations outstanding, we will be seeking to confirm their implementation. Page 5 of 10 Exhibit C - Results of Post Implementation Reviews Recommendations Post Implementation Review Holy Cross and All Saints R.C. Primary School Made: Assurance Level Implemented: Outstanding: Critical: 0 0 0 Original: High: 0 0 0 N/A Medium: 8 6 2 Revised: Efficiency: 0 0 0 Moderate Critical: 0 0 0 Original: High: 0 0 0 N/A Medium: 5 4 1 Revised: Efficiency: 0 0 0 Moderate Critical: 0 0 0 Original: High: 0 0 0 N/A Medium: 5 5 0 Revised: Efficiency: 0 0 0 High Critical: 0 0 0 Original: High: 0 0 0 N/A Medium: 2 1 1 Revised: Efficiency: 0 0 0 High Audit Comment: N/A St Marys RC Primary School (Eccles) Audit Comment: N/A Wentworth Barrier Free Resource Audit Comment: N/A Salford Women's Aid PIR 2 Audit Comment: N/A Page 6 of 10 Recommendations Post Implementation Review Made: Assurance Level Implemented: Outstanding: Critical: 0 0 0 Original: High: 0 0 0 N/A Medium: 0 0 0 Revised: Efficiency: 0 0 0 N/A Critical: 0 0 0 Original: High: 2 2 0 Moderate Medium: 4 3 1 Revised: Efficiency: 0 0 0 High Main Accounting System PIR Audit Comment: N/A Looked After Children PIR Audit Comment: N/A AUDIT WORKPLAN FOR QUARTER 3 (2009/10) Members have stated that they would welcome an indication of the planned workload of Salford Internal Audit for the ensuing period of account. The table at Exhibit D below provides an indication of the areas we intend to cover during this period. Members need to be aware that these subject matters have arisen as a result of the annual audit planning process, and that these are only indicative subject matters due to our flexible planning methodology, and which could be subject to amendment. Committee summary reports on these subject matters will be issued to Members at the conclusion of each review. Exhibit D Subject Matter Directorate Audits currently being reported Health & Safety Sustainable Regeneration Urban Vision Client Side Sustainable Regeneration Community Safety Chief Executive’s Insurance Claims PIR Environment Partnerships PIR Sustainable Regeneration Purchase Cards Customer & Support Services Page 7 of 10 School Crossing Patrols Sustainable Regeneration Schools PIRs for 08-09 School Audits Children’s Services Schools Audits and FMSIS Assessments Children’s Services R.M.C.H. (Assets and Accounts) Children’s Services Purchase Cards - Children's Homes Children’s Services Greaves Trust Customer & Support Services Council Tax Customer & Support Services Audits currently in progress National Indicators Chief Executive’s Major Adaptations Community, Health, & Social Care Sustainable Regeneration Complaints (PIR) Sustainable Regeneration Museum Community, Health, & Social Care Citywide Services Environment Managing Overtime Environment Agency Workers Environment Incident Reporting Schools PIRs for 07-09 School Audits and FMSiS Environment International Financial Reporting Standards Customer & Support Services Schools Audits and FMSIS Assessments Children’s Services Crematorium and Cemeteries Environment Transport Community, Health, & Social Care Sickness Management Community, Health, & Social Care Direct Payments Community, Health, & Social Care Depot Security Environment Smart Cards Community, Health, & Social Care Children’s Homes Children’s Services Housing & Council Tax Benefits Customer & Support Services Salford Women’s Centre Community, Health, & Social Care Contact Point Children’s Services Children’s Services New audits planned to start in Quarter 4 2009/10 Insurance Claims & Highway Investment Customer & Support Services/ UV Telephone Contacts and Referral System Children’s Services Electronic Call Monitoring Community, Health, & Social Care Page 8 of 10 Lift Centres Community, Health, & Social Care Data Protection Act Customer & Support Services Freedom of Information Children’s Services Net-TOPIC Grant Safeguarding Children (Managing Allegations) PIR Integrated Working in Localities Sustainable Regeneration Fostering & Adoption Children’s Services Commissioning Community, Health, & Social Care Gifts and Hospitality Sustainable Regeneration / UV Extended Schools 2nd PIR Children’s Services Sure Start 2nd PIR Children’s Services Section 75 Children’s Services Payroll Customer & Support Services Section 106 (planning obligations) PIR Sustainable Regeneration Treasury Management Customer & Support Services Registration Service PIR Customer & Support Services School Crossing Patrols PIR Sustainable Regeneration Children’s Services Children’s Services SUMMARY The report has identified that at the end the third quarter 2009/10, Salford’s Internal Audit team is on target to achieve its planned commitments, including computer audit and investigations. Recommendations arising from our reviews appear to have been appropriate in their objectives of improving the control environment as this can be demonstrated by the acceptance of management to implement such actions. Furthermore, our Post Implementation Reviews have highlighted areas where recommendations have not been completely implemented, and where appropriate, amended timescales have been agreed for their introduction. Page 9 of 10 Exhibit E - Recommendation Priorities: Critical High Medium Efficiency These recommendations are control weakness that could have a significant impact on achievement of the council’s (or respective organisation’s) objectives. These recommendations are likely to include fundamental control breakdowns within the audited service, illegal acts, fraud, and recommendations for improvements in systems design. These recommendations are likely to consist of non-recurring, explainable events in internal controls which may have already been rectified. These recommendations relate to improvements in working practices that would lead to a more efficient and/or cost reduced service. Exhibit F - Levels of assurance: High Moderate Limited No Key controls are adequately designed and are operating effectively to deliver the area’s key objectives. Some weaknesses in the design and/or operation of controls, but low impact on the achievement of the area’s key objectives. Weaknesses in the design and/or operation of controls which could have a significant impact on the achievement area’s objectives but should not have a significant impact on the achievement of the council’s objectives. There are weaknesses in the design and/or operation of controls that not only have a significant impact on the achievement of the area’s objectives but also may put at risk the achievement of the council’s objectives. Page 10 of 10