Part 1 (Open to the public) ITEM NO.
REPORT OF THE LEAD MEMBER FOR HEAD OF ICT SERVICES
TO THE Customer and Support Services Lead member
ON Wednesday, 2 November, 2005
TITLE : Progress on e-Government Priority Service Outcomes (REQUIRED category)
RECOMMENDATIONS :
That the current position be noted
EXECUTIVE SUMMARY :
Previous reports to lead member have explained the scope and targets for achieving the socalled e-Government Priority Service Outcomes. This report confirms that all of the
REQUIRED targets will be met by December 2005.
The attached graph summarises the position for each of the service areas involved and an explanation will be provided at the meeting
Future emphasis will be on how we can increase citizen take-up of the new service choices
BACKGROUND DOCUMENTS :
(Available for public inspection)
IEG 4 strategy document
ASSESSMENT OF RISK:
Risk management is an integral part of the planning and implementation of each of the initiatives which go to make up the overall programme
SOURCE OF FUNDING:
IEG grant
COMMENTS OF THE STRATEGIC DIRECTOR OF CUSTOMER AND SUPPORT SERVICES
(or his representative):
1. LEGAL IMPLICATIONS Provided by :NA
2. FINANCIAL IMPLICATIONS Provided by :We have ongoing consultation with finance services as the programme develops
PROPERTY (if applicable):
NA c:\joan\specimen new report format.doc

HUMAN RESOURCES (if applicable):
NA
CONTACT OFFICER :
M Willetts
WARD(S) TO WHICH REPORT RELATE(S):
ALL WARDS
KEY COUNCIL POLICIES:
Best Value; Information Society Strategy; Modernising Local Government; e Government;
DETAILS (Continued Overleaf)
The attached graph provides a summary of achievement of the required Priority Service
Outcomes c:\joan\specimen new report format.doc