CUSTOMER & SUPPORT SERVICES SCRUTINY COMMITTEE 22nd November 2004 ACTION SHEET Present Officers Apologies ITEM Action Sheet from previous meeting & matters arising Forward Plan of key decisions The City Council’s Procurement Strategy - presented by Gary Amos Assistant Director, Procurement ITEM No 4 Councillors J Dawson (Chair), K Garrido, B. Lea, Miller, Powell and. Jolley Russell Bernstein and Peter Kidd – Scrutiny Support. Councillors Dobbs, Owen, Holt and Compton. ACTION REQUIRED At the pre meeting briefing members discussed the agenda items and reiterated the need to focus on fewer items in the future and concentrate on outcomes as recommended in professor Leach’s report on Overview and Scrutiny. Discussions around the role and responsibilities of the Committee following the review of Governance and the annual workplan were postponed until after the Scrutiny Conference which takes place later this week. There were no new items on the forward Plan this month, though it was commented that items 31 & 32 could affect the Homeless figures in the City. It was suggested that this was an issue for Environment, Housing and Planning scrutiny Committee. It was pointed out that there is a Scrutiny Commission due to start considering the issue of Homelessness. Reports of the Strategic Director of Customer & Support Services Alan Westwood and Cllrs. Hinds and Devine were also in attendance Gary provided a presentation on the City Councils Draft Procurement Strategy, a copy of which was attached to the agenda. The Strategy went to Directors Team in September and will go to Cabinet in December and full Council in January. It is intended to be a flexible, live document, which lays down the broad principles of the authority’s procurement, and importantly an action plan for the Procurement Board (PB) and Procurement Officers Group (POG). In tandem with the Procurement manual (a comprehensive A-Z guide, which is almost complete) the Strategy sets out the future of procurement incorporating developments with the National Strategy, the Centre for Procurement Excellence and the Gershon report. Having identified a Procurement Champion, members of the PB. and the majority of the POG. The next stage is to progress the action plan putting names and key milestones in place. Members were pleased with the progress made so far and recognise the importance of this area of work and they are keen to monitor developments and will expect quarterly updates beginning in February. RESPONSIBLE MEMBER / OFFICER TIMESCALE Russell Bernstein December Gary Amos February ITEM Homeworking a Policy and Guidance Note – presented by Mike Bleese, Head of Personnel. Attendance Management – presented by Debbie Brown Assistant Director Reward & Recognition a verbal update from Debbie Brown E-Government update – an information Item Workplan ACTION REQUIRED Member requested this item should return to Scrutiny Committee as it was over 12 months since it was last considered and there was little visible indication of progress. Mike has developed this document, which has links leading to a deal of information on recognised good practice for homeworking. It also provides detail of the issues to be considered by individuals and managers when looking at the potential for a full time permanent employee to work from home. The potential cost savings combined with the benefits to staff make homeworking an attractive initiative members agreed that it is timely to refresh the work done in this area, to encourage managers to consider it as an option and compare progress in other authorities, with this in mind members requested a further report to be timetabled into the committee’s work programme. Debbie brought members up to date with the progress to review arrangements for attendance management within the City Council. Improvements have been and continue to be made to the data collection. The unions have been consulted on policy revisions to strengthen and improve the policy, which will be included in the Corporate Training Programme. Alongside the policy measures are being taken to improve the culture of health and wellbeing in the authority. Members recognised the importance of work in this area and asked for more detail in the action plan and would like to see targets for the reductions in absences. Directorates do regularly consider their own statistics however there is a need for someone to have an overview members agreed that this is a role for Customer and Support Services Scrutiny, and regular reports will be timetabled into the work programme. Whilst at the meeting Debbie was able to inform the committee as to developments in work done in the area of reward and recognition for staff. Various projects and initiatives have been considered and staff focus groups were brought together to help inform eventual policy. A piece of work will be taken to Directors Team in December, emerging ideas will be developed and the committee will be kept informed of progress. David Hunter, the E-Government services manager provided a report for the Committees information. After consideration members raised some concerns particularly around the progress of the project and the ability to deliver and meet the targets. It was agreed to call the manager before the committee to investigate these concerns further. The workplan was agreed and the additional items will be added. RESPONSIBLE MEMBER / OFFICER TIMESCALE Mike Bleese To be confirmed Mike Bleese / Peter Kidd February / March Debbie Brown / Peter Kidd February / March David Hunter To be confirmed Peter Kidd Dec 2004 ITEM AOB ACTION REQUIRED RESPONSIBLE MEMBER / OFFICER TIMESCALE Peter Kidd Dec 2004 Members were reminded the December meeting is at 9.30 am on the 20 th December in the Centre of Excellence. Chair Assistant Director of Scrutiny Scrutiny Support Officer Councillor J Dawson Russell Bernstein Peter Kidd 0161 793 5014 0161 793 3530 0161 793 3322