Assessing Outcomes and
Impact of CUTS work on
Competition issues
Rijit Sengupta
CUTS International
7Up4 Interim Review Meeting
Banjul, July 30th 2009
Outline of Presentation

Typology

Description with Illustrations

Evaluating Outcomes/Impacts
Typology of Outcomes

Policy oriented: contributing to competition/regulatory
reforms, or associated processes

Consumer oriented: leading to better informed
consumers and/or greater consumer welfare

Systemic outcomes: result in long-term, sustained
effects
Policy Oriented
Outcome: inputs that result in refinement in national
competition legislation and/or its implementation

Fast-tracking development/refinement of law
(Botswana, Mauritius, Uganda, India, Vietnam, Cambodia, etc.)
Establishment of WG/committees and inclusion of
CSOs (CUTS partners)

(Botswana, India, Mozambique, The Gambia, etc.)
Integration of CSOs views into the reform processes
 Request for assistance from govt. to provide TA

(Ethiopia, Uganda, Vietnam, Ghana, etc.)
Consumer Oriented
Outcome: better availability of relevant information to
consumers and greater levels of awareness

Increase in the number of complaints by CSOs/COs
(Namibia, Mauritius, etc.)

Greater number of media reports about ACPs
(Uganda, Vietnam, etc.)
Prompt interventions by competition agencies in
response to consumer complaints

(India, etc.)

Evidences – price reduction, citizens’ actions, etc.
Systemic Outcomes
Outcome: result in long-term sustained effects
Establishment of a ‘permanent’ channel of
communication between government, business & CSOs
 Increased interest among stakeholders on competition
issues
 Follow-up action by local/national stakeholders beyond
project period
 Development of active platforms/networks
 Integrating competition concerns into other public
policy discourses
 Integration into academic curriculum/programmes

Evaluating Outcomes/Impacts
A Possible Approach
Types of
Outcomes
Tools
How to Document/
Record
Outcomes?
Policy Oriented
Consumer
Oriented
Systemic
Outcomes
(IMPACTS?)
How to compute How to report
Outcomes?
Outcomes?
Thank You!
rsg@cuts.org