Job Title (code): IT Manager I (9812)
Persons in the IT Manager I classification manage other technical staff who perform programming
tasks or install, maintain, and trouble-shoot desktop, server, applications, or communications/voice
communications equipment and software. They work under the close supervision of a manager in the
performance of their dutie
Essential Functions
Function 1:
Coordinate and Design the development of instructional computing environments and collaborative
spaces through the delivery of virtual applications. Create project charter doc, project requirements
and communication plans. Acts as liaison between University?s faculty and Office of Information
Technology for all OIT initiatives. Performs study?s and survey?s on instructional technologies.
30 % Time
Function 2:
Management of computer lab operations and staff including hiring/termination, training, approving
timecards, providing performance evaluations, and development of work assignments. Perform Lab
inspections to ensure labs are up to OIT standards in appearance and functionality. Create and
maintain OIT Lab Hardware refresh plans Review OIT labs needs and develop proposals and propose
cycle. Manage: Review Pharos account revenue and lays out future plans. Statistical analysis on
Printers usage cou
30 % Time
Function 3:
Manage technology and space renovation projects. Actively promote instructional technologies and
improve instructor satisfaction. Research instructional technologies and spaces. Create/provide end
user training on the usage of computer lab technologies. Create/update end user documentation
related to computer lab technologies. Assist in providing faculty and Instructional Media staff with
related technology tools and support for the academic community. Build and create matrix to assess
20 % Time
Function 4:
Budget reviews and maintain a cost effective budget and keep current with new products and vendors.
Manage Software renewals and departmental hardware and software inventory. Develop a flagship
computer classroom that takes into consideration the changing landscape of teaching and learning
with input from key instructors Project-based learning Collaborative learning BOYD_ Projection
20 % Time
Function 5:
% Time
Function 6:
% Time
Function 7:
% Time
Function 8:
% Time
Marginal/Incidental Functions
Marginal/Incidental Functions:
Other related functions as assigned.
Required Qualifications:
Bachelor?s Degree in related field and three years of related computing work experience; or any
equivalent combination of education, training and experience. The following knowledge, skills, and
abilities are required: Prior experience with specific systems, equipment and software may be
specified as needed by department. Considerable knowledge of principles of computing and/or
communications networks, and characteristics of computing hardware and software used in distributed
environments. Ability to supervise and train subordinates. Ability to provide scope and prioritization on
work assignments, paying strong attention to detail and deadlines. Ability to assimilate, retain, and
utilize technical and applications-oriented information.
Preferred Qualifications:
Master's degree in Information Systems or a related field. 4 years of practical work experience in
designing and implementing technology projects, including at least 1 year in a supervisory capacity.
Knowledge of and/or experience with a wide variety of computer hardware including server,
workstation, and mobile devices. Proficiency in technology planning, developing technology and media
based technology for online and face to face delivery. Individual must also have demonstrated ability
in project management, managing for results, organizing, prioritizing and managing diverse activities
in a changing environment. An excellent communicator, and enthusiastic collaborator, and a
proponent of teamwork environment. Ability to foster cooperative relationships with a diverse
academic community. Must be a self-starter, enthusiastic and energetic.