Leadership Development Series for Supervisors Supervision is a key factor to the success of any organization. To support those at Viterbo with supervisory responsibilities, human resources is offering a year-long training comprised of seven different sessions designed to enhance leadership and the management of direct reports. This series will be offered in a small group format designed to promote discussion and interaction between participants. The fall sessions will be three hours and the spring sessions will be two hours. Each session will remain on the same date/time of the month. (e.g. 2nd Friday or the month, 8:00am) Date and time to be determined by participants in the series. The series is designed for current supervisors, and participation in all sessions is required to participate in the series. Training Topics Effective Communication Skills Directing, Coaching, Supporting and Delegating Managing Conflict Customer Service Standards The Legal Aspects of Supervision: Discrimination, Harassment & Interviewing Performance Management & Putting It All Together Employment Roundtable/Graduation Training Objectives Understand your preferred style of thinking and communication using the Herrmann Brain Dominance Instrument (HBDI) and use this selfawareness to strengthen your relationships. This session will be the basis for all sessions going forward. Understand the differences between directing, coaching, supporting and delegating employees. Gain tools to create open communication and develop self-reliance in those they manage. Discover the different ways to handle conflict using the Thomas-Kilman Conflict Mode Instrument (TKI) and how this affects performance. Understand the model to have healthy conversations with teams and other departments. With a better understanding of communication, leadership and conflict management in the three previous sessions, we will discuss how these tools will serve the internal customer and students. Employment Law – Understanding the acronyms of FMLA, FLSA, ACA and ADA and how this effects the supervisor relationship. Understand the importance of delivering performance feedback (not just at annual evaluations), establishing SMART goals and completing Viterbo’s performance evaluations with employees. Opportunity for cohort to bring topics to discuss and resolve as a group. Understand that supervisor issues are universal and everyone has dealt with issues in different capacities. Notes/Date October Facilitator: Diane Amundson November Facilitator: Diane Amundson December Facilitator: Diane Amundson January Facilitator: Sonya Ganther February Facilitator: Sonya Ganther March Facilitator: Sonya Ganther April Facilitator: Sonya Ganther Leadership Development Series Application The first year will be limited to eleven participants and will be only offered to those who manage one or more employees (non-work study). No supervisors of the current participants will be in the sessions together. Employee Name: ___________________________________________________ How do you feel the leadership development series will benefit you in your position? _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ I understand that participation in all sessions is required to participate in the series. ___________________________________________________ Employee Signature ___________________________________________________ VP/Dean Member Signature (for approval) Submit to Human Resources. Deadline Friday, September 4. Session dates and times will be coordinated once all participants have been selected.