Motlow State Community College
Action Plan & Outcome Assessment Report for Institutional Effectiveness
Planning Year: July 1, 2012 – June 30, 2013
Assessing Year: July 1, 2011 – June 30, 2012
Unit: Business & Technology
Related Strategic Goal:
3.2 Improve student learning through culturally diverse perspectives to prepare student for success in a
global society.
Action Plan #: BTCH-04
Action Plan Title: Internationalization of Business & Technology Courses
Desired Outcome: It is expected that internationalization modules will be prepared for selected
business and business-related technology courses in accordance with the college’s QEP schedule of
courses to be internationalized and the Business and Technology Department’s internationalization
plan. It is also expected that students participating in the internationalized courses will satisfactorily
complete the objectives and intended international student learning outcomes of the internationalized
modules as specified by the applicable module rubrics.
Description of Action Plan and Related Activities: The Business and Technology Department will
internationalize eight business and business-related courses in accordance with the following schedule.
Internationalization Plan
Course
BUS 1210, Introduction to Business
ECON 2010, Macroeconomics
ACCT 1020, Principles of Accounting II
ECON 2020, Microeconomics
INFS 1010, Computer Applications
ACCT 1010, Principles of Accounting I
BUS 2610, Legal Environment of Business
BUS 2010, International Business
Preparation/Approval
Summer 2011
Summer 2011
Fall 2011
Fall 2011
Fall 2011
Spring 2012
Spring 2012
Fall 2012
Implementation
Fall 2011
Fall 2011
Spring 2012
Spring 2012
Spring 2012
Fall 2012
Fall 2012
Spring 2013
The internationalization of the different courses will satisfy the college’s QEP and the need to more fully
globalize the department’s business and business-related technology programs of study. The
accomplishment or effectiveness of each internationalized course will be evaluated and measured based
on (1) the course modules being prepared, approved and implemented in accordance with the
internationalization plan, and (2) the achievement of the objectives and intended international student
learning outcomes of the approved international modules.
Each international module will include three objectives and each objective will include at least two
student learning outcomes relating to a specifically identified and pertinent outcome category, as
provided below.
International Module Objectives and Outcomes
Objective
1. Students in internationalized classes will
develop greater knowledge of cultures
other than their own and the impact of
diverse cultural perspectives on world
events.
2. Students in internationalized classes will
acquire increased understanding of the
international aspects of the respective
subject area/course discipline.
Outcome Category
Knowledge
Student Learning Outcomes (SLO)
Two SLOs (1a. & 1b.) will be developed by
the module developer to evaluate student
knowledge acquired from the content of
the instructional module.
Comprehension
Two SLOs (2a. & 2b.) will be developed by
the module developer to evaluate student
comprehension of the material contained
in the instructional module.
3. Students in internationalized classes will
demonstrate an awareness and
understanding of the interdependency and
consequences of international events and
issues.
Application
Two SLOs (3a. & 3b.) will be developed by
the module developer to evaluate student
application of the material contained in the
instructional module.
In applying the objectives and the specific outcome categories, two student learning outcomes per
outcome category will be developed by the module developer to be used by the individual course
instructors to determine if the objectives and student learning outcomes are satisfactorily achieved. The
three main outcome categories will then subdivided into more specific categories as they relate to the
student learning outcomes—reference Evaluation Rubrics provided below. The module developer will
select at least one of the two student learning outcomes for each of the three outcome categories for
implementation in the identified courses, and as the basis for determining if the student learning
outcomes are being satisfied.
Evaluation Rubrics
Category
1a. Knowledge
1b. Recognition
2a. Understanding
2b. Comprehension
3a. Recognition
3b. Articulation/Use
of Facts
Evaluation Ratings
2
4
3
All topics are addressed
and all questions
answered with at least 2
sentences about each.
Information clearly
relates to the main topic.
It includes several
supporting details
and/or examples.
Shows a full
understanding of the
topic.
All topics are addressed
and most questions
answered with at least 2
sentences about each.
Information clearly
relates to the main topic.
It provides 1-2
supporting details
and/or examples.
Shows a good
understanding of the
topic.
All topics are addressed,
and most questions
answered with 1
sentence about each.
Information clearly
relates to the main topic.
No details and/or
examples are given.
1
One or more topics were
not addressed.
Shows a good
understanding of parts of
the topic.
Does not seem to
understand the topic
very well.
Student is able to
accurately answer
almost all questions
posed by classmates
about the topic.
Actively looks for and
suggests solutions to
problems.
Student is able to
accurately answer most
questions posed by
classmates about the
topic.
Refines solutions
suggested by others.
Student is unable to
accurately answer
questions posed by
classmates about the
topic.
Does not try to solve
problems or help others
solve problems. Lets
others do the work.
Every major point was
well supported with
several relevant facts,
statistics and/or
examples.
Every major point was
adequately supported
with relevant facts,
statistics and/or
examples.
Student is able to
accurately answer a few
questions posed by
classmates about the
topic.
Does not suggest or
refine solutions, but is
willing to try out
solutions suggested by
others.
Every major point was
supported with facts,
statistics and/or
examples, but the
relevance of some was
questionable.
Information has little or
nothing to do with the
main topic.
Every point was not
supported.
As each course, or courses, are prepared, approved and/or implemented according to the projected
plan, the course(s) and the applicable module rubrics will be included as part of this Institutional
Effectiveness Plan.
At the end of each semester, the business and technology faculty will evaluate the plan to determine if
the expected outcomes were achieved for the indicated course(s). As appropriate and required,
corrective actions will be undertaken in those instances were either the modules were not prepared,
approved and implemented in accordance with the internationalized plans, or the objectives and
intended international student learning outcomes were not achieved in accordance with the rubrics
developed and approved for the international modules. Additionally, the faculty will also evaluate the
overall process to ensure that the internationalization module is complementing and promoting course
material/content pertaining to the expected program and student learning outcomes as outlined in the
Business and Technology Department Assessment and Improvement Plan.
Planned Courses/Instructional Modules
Planned Course for Fall 2012
ACCT 1010
Fall 2012
Course
ACCT 1010
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Method & Summary of Results:
Corrective Actions/Program Improvement Plan:
Module
Approved &
Implemented
on Time
Approved &
in the process
of being
implemented.
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Outcome
1a.
1b.
2a.
2b.
3a.
3b.
Achieved
Yes No
BUS 2610
Fall 2012
Course
BUS 2610
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Method & Summary of Results:
Corrective Actions/Program Improvement Plan:
Module
Approved &
Implemented
on Time
Yes
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Outcome
1a.
1b.
2a.
2b.
3a.
3b.
Achieved
Yes No
Results for Spring 2012
ACCT 1020
Spring 2012
Course
ACCT 1020
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Approved &
in the process
of being
implemented.
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 86% X
1b. N/A
2a. N/A
2b. 83% X
3a. 64%
X
3b. N/A
Method & Summary of Results:
Three international education SLOs were selected to be evaluated by the module developer: 1a, 2, & 3a. As part of the
approved instructional module, students submitted a written report in the form of a PowerPoint document analyzing
and comparing the International Accounting Concepts and Standards used in a foreign country with those of the United
States. Students were then evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the
three categories selected for evaluation, the expected outcomes were achieved in two of the categories, 1a and 2b, but
were not achieved in one category, 3a.
Corrective Actions/Program Improvement Plan:
The overall results of the QEP Evaluation Rubrics were discussed by the Business and Technology Department faculty;
the Accounting faculty then met and discussed in detail the results of the ACCT 1020 Evaluation Rubrics. The module
developer and the faculty teaching the instructional module specifically reviewed the 3b SLO and decided to implement
the following improvements/revisions: (1) to more thoroughly stress the importance of the project and to specifically
stress the importance of being culturally exposed; (2) to provide an example or an outline for students to work with so
they more fully understand what is required for the project; and (3) to continue to use the same question for SLO 3b, but
to change the grading rubrics to a more realistic scale. The grading rubrics will now be:
4 - Meets all three comparisons requirements (economic, political and religious)
3 – Meets two of the three comparisons requirements
2 – Meets one of the three comparison requirements
1 – Meets none of the comparison requirements
Additionally, instructors will place renewed emphasis on the subject matter content and encourage students to seek regular assistance
in preparing their reports.
BUS 1210
Spring 2012
Course
BUS 1210
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Yes
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Outcome
1a. 86%
1b. N/A
2a. 86%
2b. N/A
3a. 86%
3b. N/A
Achieved
Yes No
X
X
X
Method & Summary of Results:
The module developer selected three international education SLOs to evaluate: 1a, 2a, & 3a. As part of the approved
instructional module, students submitted a written report analyzing and comparing specific aspects and issues
associated with different countries, with those of the United States. Students were then evaluated on their submitted
material in accordance with the Evaluation Rubrics. Of the three categories selected for evaluation, the expected
outcomes were achieved in all three categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
ECON 2011
Spring 2012
Course
ECON 2010
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Yes
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 94% X
1b. 96% X
2a. 98% X
2b. N/A
3a. N/A
3b. 98%
X
Method & Summary of Results:
The module developer selected four international education SLOs to evaluate: 1a, 1b, 2a, & 3b. As part of the approved
instructional module, students selected different countries and then prepared and submitted written reports analyzing
and comparing specific aspects and issues associated with those countries, with those of the United States. Students
were then evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the four categories
selected for evaluation, the expected outcomes were achieved in all four categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
ECON 2020
Spring 2012
Course
ECON 2020
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Approved &
in the process
of being
implemented.
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Outcome
1a. 97%
1b. 85%
2a. N/A
2b. 96%
3a. 94%
3b. 96%
Achieved
Yes No
X
X
X
X
X
Method & Summary of Results:
The module developer selected five international education SLOs to evaluate: 1a, 1b, 2b, 3a & 3b. As part of the
approved instructional module, students selected different countries and then prepared and submitted written reports
analyzing and comparing the selected country’s healthcare system with that of the United States. Students were then
evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the five categories selected for
evaluation, the expected outcomes were achieved in all five categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
INFS 1010
Spring 2012
Course
INFS 1010
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Approved &
in the process
of being
implemented.
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 100% X
1b. N/A
2a. 100% X
2b. N/A
3a. N/A
3b. 87% X
Method & Summary of Results:
The module developer selected three international education SLOs to evaluate: 1a, 2a, & 3b. As part of the approved
instructional module, students selected different countries and then prepared and submitted written documentation in
the form of a PowerPoint presentation concerning the festival celebration. Students were then evaluated on their
submitted material in accordance with the Evaluation Rubrics. Of the three categories selected for evaluation, the
expected outcomes were achieved in all three categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
Results for Fall 2011
BUS 1210
Fall 2011
Course
BUS 1210
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Yes
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Outcome
1a. 89%
1b. N/A
2a. 87%
2b. N/A
3a. 87%
3b. N/A
Achieved
Yes No
X
X
X
Method & Summary of Results:
The module developer selected three international education SLOs to evaluate: 1a, 2a, & 3a. As part of the approved
instructional module, students submitted a written report analyzing and comparing specific aspects and issues
associated with different countries, with those of the United States. Students were then evaluated on their submitted
material in accordance with the Evaluation Rubrics. Of the three categories selected for evaluation, the expected
outcomes were achieved in all three categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
ECON 2011
Fall 2011
Course
ECON 2010
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented
on Time
Yes
Expected
Outcomes
At least 70% or
more of the
students
participating in
the module
will achieve an
evaluation
rating of three
or higher on
each of the
selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 80% X
1b. 63%
X
2a. 66%
X
2b. N/A
3a. N/A
3b. 69%
X
Method & Summary of Results:
The module developer selected four international education SLOs to evaluate: 1a, 1b, 2a, & 3b. As part of the approved
instructional module, students selected different countries and then prepared and submitted written reports analyzing
and comparing specific aspects and issues associated with those countries, with those of the United States. Students
were then evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the four categories
selected for evaluation, the expected outcomes were achieved in only one category, 1a. In reviewing the results for the
Evaluation Rubrics, it was determined that some of the evaluation ratings were recorded incorrectly, and unfortunately
because reporting methodology, they could not be corrected.
Corrective Actions/Program Improvement Plan:
The results of the ECON 2010 Evaluation Rubrics were discussed by the Business and Technology Department faculty to
ensure that all faculty were aware of the reporting inaccuracy so that it might be prevented in other course modules.
The module developer and the faculty teaching the instructional module also conducted separate meetings to review
and solidify the reporting process and procedures. They also reviewed the entire instructional module and implemented
the following improvements: (1) to ensure consistency of student reports as to required documentation, an initial
summary outline of the required reports will submitted by each student at the beginning of the semester; (2) a more
detailed outline will be submitted by mid-term; and (3) complete reports will be submitted at least one week prior to the
end of the semester to ensure adequate time for the instructors to grade the papers. Additionally, instructors will place
renewed emphasis on the subject matter content and encourage students to seek regular assistance in preparing their
reports. As a minimum, instructors will schedule at least two class periods dedicated solely to the instructional module
and the SLOs.
Completion Date: Annual
Est. Cost: $50
Budgeted: Included in current budget
Evidence of Success: The international modules are developed and implemented in accordance with
the internationalization plan and the identified program and student learning outcomes. Achievement
of the international educational modules will be determined by successfully accomplishing the expected
outcomes for each course module.
Current Status: On Schedule
Describe Progress:
The first international modules have been developed and implemented during the fall 2011 semester.
This goal has been met.
Describe Needed Changes: Reference the Corrective Actions/Program Improvement Plan provided for
each of the aforementioned courses and international education modules.
List of Supporting Documentation:
 MINUTES Of BUSINESS AND TECHNOLOGY DEPARTMENT MEETING - Thursday, January 5
 MINUTES OF BUSINESS AND TECHNOLOGY DEPARTMENT MEETING - Thursday, May 3
 MINUTES Of BUSINESS AND TECHNOLOGY ACCOUNTING MEETING -QEP International Module
for ACCT 1020
Date Last Updated: June 11, 2012