Unit: Business & Technology
Related Strategic Goal:
3.2 Improve student learning through culturally diverse perspectives to prepare student for success in a global society.
Action Plan #: BTCH-04
Action Plan Title: Internationalization of Business & Technology Courses
Desired Outcome: It is expected that internationalization modules will be prepared for selected business and business-related technology courses in accordance with the college’s QEP schedule of courses to be internationalized and the Business and Technology Department’s internationalization plan. It is also expected that students participating in the internationalized courses will satisfactorily complete the objectives and intended international student learning outcomes of the internationalized modules as specified by the applicable module rubrics.
Description of Action Plan and Related Activities: The Business and Technology Department will internationalize eight business and business-related courses in accordance with the following schedule.
Internationalization Plan
Course
BUS 1210, Introduction to Business
Preparation/Approval
Summer 2011
Implementation
Fall 2011
ECON 2010, Macroeconomics
ACCT 1020, Principles of Accounting II
ECON 2020, Microeconomics
INFS 1010, Computer Applications
ACCT 1010, Principles of Accounting I
BUS 2610, Legal Environment of Business
BUS 2010, International Business
Summer 2011
Fall 2011
Fall 2011
Fall 2011
Spring 2012
Spring 2012
Fall 2012
Fall 2011
Spring 2012
Spring 2012
Spring 2012
Fall 2012
Fall 2012
Spring 2013
The internationalization of the different courses will satisfy the college’s QEP and the need to more fully globalize the department’s business and business-related technology programs of study. The accomplishment or effectiveness of each internationalized course will be evaluated and measured based on (1) the course modules being prepared, approved and implemented in accordance with the internationalization plan, and (2) the achievement of the objectives and intended international student learning outcomes of the approved international modules.
Each international module will include three objectives and each objective will include at least two student learning outcomes relating to a specifically identified and pertinent outcome category, as provided below.

International Module Objectives and Outcomes
Objective
1. Students in internationalized classes will develop greater knowledge of cultures other than their own and the impact of diverse cultural perspectives on world events.
2. Students in internationalized classes will acquire increased understanding of the international aspects of the respective subject area/course discipline.
3. Students in internationalized classes will demonstrate an awareness and understanding of the interdependency and consequences of international events and issues.
Outcome Category
Knowledge
Student Learning Outcomes (SLO)
Two SLOs (1a. & 1b.) will be developed by the module developer to evaluate student knowledge acquired from the content of the instructional module.
Comprehension Two SLOs (2a. & 2b.) will be developed by the module developer to evaluate student comprehension of the material contained in the instructional module.
Application Two SLOs (3a. & 3b.) will be developed by the module developer to evaluate student application of the material contained in the instructional module.
In applying the objectives and the specific outcome categories, two student learning outcomes per outcome category will be developed by the module developer to be used by the individual course instructors to determine if the objectives and student learning outcomes are satisfactorily achieved. The three main outcome categories will then subdivided into more specific categories as they relate to the student learning outcomes—reference Evaluation Rubrics provided below. The module developer will select at least one of the two student learning outcomes for each of the three outcome categories for implementation in the identified courses, and as the basis for determining if the student learning outcomes are being satisfied.
Evaluation Rubrics
Category
1a. Knowledge
1b. Recognition
2a. Understanding
2b. Comprehension
3a. Recognition
3b. Articulation/Use of Facts
4
All topics are addressed and all questions answered with at least 2 sentences about each.
Information clearly relates to the main topic.
It includes several supporting details and/or examples.
Shows a full understanding of the topic.
Student is able to accurately answer almost all questions posed by classmates about the topic.
Actively looks for and suggests solutions to problems.
Every major point was well supported with several relevant facts, statistics and/or examples.
Evaluation Ratings
3
All topics are addressed and most questions answered with at least 2 sentences about each.
2
All topics are addressed, and most questions answered with 1 sentence about each.
Information clearly relates to the main topic.
It provides 1-2 supporting details and/or examples.
Shows a good understanding of the topic.
Information clearly relates to the main topic.
No details and/or examples are given.
Shows a good understanding of parts of the topic.
Student is able to accurately answer most questions posed by classmates about the topic.
Refines solutions suggested by others.
Every major point was adequately supported with relevant facts, statistics and/or examples.
Student is able to accurately answer a few questions posed by classmates about the topic.
Does not suggest or refine solutions, but is willing to try out solutions suggested by others.
Every major point was supported with facts, statistics and/or examples, but the relevance of some was questionable.
1
One or more topics were not addressed.
Information has little or nothing to do with the main topic.
Does not seem to understand the topic very well.
Student is unable to accurately answer questions posed by classmates about the topic.
Does not try to solve problems or help others solve problems. Lets others do the work.
Every point was not supported.

As each course, or courses, are prepared, approved and/or implemented according to the projected plan, the course(s) and the applicable module rubrics will be included as part of this Institutional
Effectiveness Plan.
At the end of each semester, the business and technology faculty will evaluate the plan to determine if the expected outcomes were achieved for the indicated course(s). As appropriate and required, corrective actions will be undertaken in those instances were either the modules were not prepared, approved and implemented in accordance with the internationalized plans, or the objectives and intended international student learning outcomes were not achieved in accordance with the rubrics developed and approved for the international modules. Additionally, the faculty will also evaluate the overall process to ensure that the internationalization module is complementing and promoting course material/content pertaining to the expected program and student learning outcomes as outlined in the
Business and Technology Department Assessment and Improvement Plan.
Planned Courses/Instructional Modules
ACCT 1020
Spring 2012
Course Strategic
Planning
Priorities
& Goals
General
Learning
Outcomes
(Rubrics)
Program
Learning
Outcomes
(Rubrics)
Module
Approved &
Implemented on Time
Expected
Outcomes
BUS 1210 Q3.1-Q3.2 GLO1-GLO6 PLO1-PL12 Approved & in the process of being implemented.
At least 70% or more of the students participating in the module will achieve an evaluation rating of three or higher on each of the selected SLOs.
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a.
1b.
2a.
2b.
3a.
3b.
Method & Summary of Results:
Corrective Actions/Program Improvement Plan:

Course Strategic
Planning
Priorities
& Goals
General
Learning
Outcomes
(Rubrics)
Program
Learning
Outcomes
(Rubrics)
ECON 2020
Spring 2012
Module
Approved &
Implemented on Time
Expected
Outcomes
BUS 1210 Q3.1-Q3.2 GLO1-GLO6 PLO1-PL12 Approved & in the process of being implemented.
At least 70% or more of the students participating in the module will achieve an evaluation rating of three or higher on each of the selected SLOs.
Method & Summary of Results:
Corrective Actions/Program Improvement Plan:
Course Strategic
Planning
Priorities
& Goals
General
Learning
Outcomes
(Rubrics)
Program
Learning
Outcomes
(Rubrics)
INFS 1010
Spring 2012
Module
Approved &
Implemented on Time
Expected
Outcomes
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a.
1b.
2a.
2b.
3a.
3b.
BUS 1210 Q3.1-Q3.2 GLO1-GLO6 PLO1-PL12 Approved & in the process of being implemented.
At least 70% or more of the students participating in the module will achieve an evaluation rating of three or higher on each of the selected SLOs.
Method & Summary of Results:
Corrective Actions/Program Improvement Plan:
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a.
1b.
2a.
2b.
3a.
3b.

Implemented Courses/Instructional Modules
BUS 1210
Fall 2011
Course
BUS 1210
Strategic
Planning
Priorities
& Goals
Q3.1-Q3.2
General
Learning
Outcomes
(Rubrics)
GLO1-GLO6
Program
Learning
Outcomes
(Rubrics)
PLO1-PL12
Module
Approved &
Implemented on Time
Yes
Expected
Outcomes
At least 70% or more of the students participating in the module will achieve an evaluation rating of three
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 89% X
1b. N/A
2a. 87% X
2b. N/A
3a. 87% X
3b. N/A or higher on each of the selected SLOs.
Method & Summary of Results:
The module developer selected three international education SLOs to evaluate: 1a, 2a, & 3a. As part of the approved instructional module, students submitted a written report analyzing and comparing specific aspects and issues associated with different countries, with those of the United States. Students were then evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the three categories selected for evaluation, the expected outcomes were achieved in all three categories.
Corrective Actions/Program Improvement Plan:
No corrective action required at this time.
Course Strategic
Planning
Priorities
& Goals
General
Learning
Outcomes
(Rubrics)
Program
Learning
Outcomes
(Rubrics)
ECON 2011
Fall 2011
Module
Approved &
Implemented on Time
Expected
Outcomes
ECON 2010 Q3.1-Q3.2 GLO1-GLO6 PLO1-PL12 Yes At least 70% or more of the students participating in the module will achieve an evaluation rating of three or higher on
Student Learning
Outcomes (SLO)
Of Selected Categories
(Rubrics)
Achieved
Outcome Yes No
1a. 80% X
1b. 63% X
2a. 66% X
2b. N/A
3a. N/A
3b. 69% X

each of the selected SLOs.
Method & Summary of Results:
The module developer selected four international education SLOs to evaluate: 1a, 1b, 2a, & 3b. As part of the approved instructional module, students selected different countries and then prepared and submitted written reports analyzing and comparing specific aspects and issues associated with those countries, with those of the United States. Students were then evaluated on their submitted material in accordance with the Evaluation Rubrics. Of the four categories selected for evaluation, the expected outcomes were achieved in only one category, 1a. In reviewing the results for the
Evaluation Rubrics, it was determined that some of the evaluation ratings were recorded incorrectly, and unfortunately because reporting methodology, they could not be corrected.
Corrective Actions/Program Improvement Plan:
The results of the ECON 2010 Evaluation Rubrics were discussed by the Business and Technology Department faculty to ensure that all faculty were aware of the reporting inaccuracy so that it might be prevented in other course modules.
The module developer and the faculty teaching the instructional module also conducted separate meetings to review and solidify the reporting process and procedures. They also reviewed the entire instructional module and implemented the following improvements: (1) to ensure consistency of student reports as to required documentation, an initial summary outline of the required reports will submitted by each student at the beginning of the semester; (2) a more detailed outline will be submitted by mid-term; and (3) complete reports will be submitted at least one week prior to the end of the semester to ensure adequate time for the instructors to grade the papers. Additionally, instructors will place renewed emphasis on the subject matter content and encourage students to seek regular assistance in preparing their reports. As a minimum, instructors will schedule at least two class periods dedicated solely to the instructional module and the SLOs.
Completion Date: Annual
Est. Cost: $50 Budgeted: Included in current budget
Evidence of Success: The international modules are developed and implemented in accordance with the internationalization plan and the identified program and student learning outcomes. Achievement of the international educational modules will be determined by successfully accomplishing the expected outcomes for each course module.
Current Status: On Schedule
Describe Progress:
The first international modules have been developed and implemented during the fall 2011 semester.
Describe Needed Changes: Reference the Corrective Actions/Program Improvement Plan provided for each of the aforementioned courses and international education modules.
List of Supporting Documentation:
Departmental meeting minutes
Date Last Updated: January 9, 2012