Professional Sales Boot Camp May 13, 2011 8:00am-4:00pm Stranahan Hall – North 1200 and 1140 8:00-8:30am Registration, Networking, Continental Breakfast 8:30-9:00am Introduction and Overview of Today’s Professional Sales Boot Camp Introductions and objectives of “Strategic Selling” and “Conceptual Selling” Format for today’s Boot Camp 9:00-10:00am Anticipating Change in Today’s Selling Environment Market, customer base, product line, competition, company strategy Threat and/or opportunity Sales terminology – win-win, JV selling, strengths/red flags, credibility, 10:00-11:00am Buying Influences Roles, degrees of influence, modes of receptivity Getting to the Economic Buying influence 11:00-12:00 pm Sales Funnel Activities 4 Key sales activities o Prospect Ideal customer profile: evaluating the value of an account o Qualify o Cover Bases o Close Order 12:00-1:00pm Lunch and Networking 1:00-1:30pm Preparation Call Objectives Valid Business Reason 1:30-2:45pm Getting Information Key Information Listening and Golden Silence Questioning that Advances the Sales Cycle – o Confirm information, get new information, gauge attitudes, and obtain commitment by asking about the situation, problems/opportunities, implications, and need payoffs 2:45-3:15pm Giving Information Developing and Presenting a Relevant and Compelling Solution Differentiating and Proving the Solution 3:15-4:00pm Getting Commitment Handling Objections Trial Closes and Closing