Student Report University: Université Laval/Laval University Fall semester 2012 1. Practical information Before Leaving Norway: The host university started to make contact with me by email just shortly after I had confirmed my exchange offer with BI Norwegian Business School. In the beginning the information was mainly given by students volunteering for responsibility of the exchange students’ integration (buddies) into the university environment, both academically and socially. I received mail from the faculty administration itself in mid-April. In the preparation for the departure there were some difficulties with the selection of courses, since BI has a few requirements on which business courses to undertake. It is required to take one strategy-course as well as an applied science business course. This was difficult because Laval is officially a Francophone university, with only a few courses held in English. The university cancelled the two courses in English that satisfied these requirements due to low attendance. The guidance from BI’s on this subject was not too satisfactory either when help was asked for or when these occurrences happened. Applying for Visa: Since the fall semester lasted for less than four months, acquiring a visa/study permit was not necessary, the university sent me a letter before embarking containing an admission letter as well as a “green card” and both documents together worked as a “sort-of” visa that one could apply at the border customs to gain entrance when living in Canada for less than six months. However this got hectic when crossing the American border for the sake of travel in the weekends. The American government did not recognize the documents provided by the University and therefore it could be helpful for the next prospective exchange student to acquire an additional document by the University which one could present at the American border if the student wishes to go there during his/her semester abroad. Travel: Traveling to Quebec is fairly easy, one can just get a plane ticket from Europe to Montreal and hop on something that is called “Amigo Express” which is a carsharing service where people go online and post that they are going to drive from one destination to another. They have room for a stated amount of passengers. Using this service one can get from Montreal to Quebec City and Laval University for $15. Myself, I traveled with my parents since we were having a summer vacation in the United States, so I was dropped off by them at the front porch of the Administration Faculty. Housing: The University provides every student with the option to on-campus housing, and international students are prioritized to get a room on the campus if this is to the student’s wish, but it is important to reply to the invoice and pay the first month’s rent by the first deadline given, since the university doesn’t guarantee a room being available after this date. The location of each student’s room is organized upon arrival, however I believe one can make requests to the university housing service before arrival and I would recommend to all prospective students to request a room at the residence building named Pavillon Alphonse Marie-Parent or just “the Parent” for short. This is the largest residence building and the most fun place to hang out for exchange students since this is the residence where all of the social arrangements are held. I lived in the neighboring building which could be very solitary at times since all of my friends lived in that residence. Costs: An estimate for my monthly budget would look like this: Rent Books Food Transport Other 1700 500 2000 50 1500 Purchasing monthly transportation was not necessary and one can live without it if one lives on-campus since distances are short and all of the facilities belonging to the university are located inside the campus, I only purchased oneway tickets if I traveled into the city during weekends. Books are also not necessary since most of the educational literature used for classes could be found online or in lecturers’ notes for free. Culture and Language: Understanding faculty students was usually easy, since most students pursuing a career in business administrations embrace English, however students from other faculties and especially people from outside of the campus was nearly impossible to understand at all. I went to Quebec with some basic knowledge in French so I was able to read signs and ask around for certain things at for example the supermarket. But maintaining a prolonged discussion with a Quebecer is very difficult even for people from France since they speak a completely different French accent. It doesn’t help either that the people from Quebec are usually very patriotic and proud of their French heritage which makes them hesitant to speak English, even those who actually can, refuse to speak English purely because they do not want to. However if prospective students are open to take a language course while staying there, one can benefit largely and be able to do more than just simple sentences. The buddy organization held weekly events where those who wanted could attend different class trips or social arrangements that explored the country and culture. These were for example hiking trips, guided historical tours, weekend trips to other cities, dinners, food- and wine tasting, sports activities, pub-crawls or other festivities. The opportunities for experiencing the country itself and the culture were plenty, and I rarely got bored because there were always several new arrangements like these every week that I had not tried earlier. Cultural and social effects from the exchange: I strongly believe I have benefitted greatly from the exchange experience in the aspect that we all have courses that show how different ways of doing business vary in different countries due to cultural differences, but without having any real idea of how this really means due to a lack of hands-on experience on the matter. I have up close seen these differences because of all the different nationalities I have encountered at the host university during my stay abroad, and really noticed how different their perspectives are from my own. Exchange experience will aid me significantly in the pursuit of a future career in international business because all these impressions gained from it have made me more tolerant and understanding of other people and their customs compared to mine, which is important in a constantly globalizing world. 2. About the school The school campus is located on a hilltop inside a green lung in the city of Quebec. All streets are boulevards with trees and grass fields on the sides of the road. The outer facilities of the campus are usually residences and administrational buildings as well as student services and a campus bank. Further inside are all the faculty buildings circling each other, and finally in the heart the sports center, formally known as the PEPS consisting of one underground training center with different branches for each floor, two football fields (American Football), one stadium, one hockey arena and one swimming hall with Olympic Games measures. The campus itself is very large in size, hosting 35 000 students in total. Since I did not have much contact with other faculties than my own Faculté des Affaires/Faculty of Administration I am not entirely sure of all faculty branches overall of the school itself. However those that I am familiar with are Pharmacy, Medicine, Architecture, Forestry, Engineering and Applied Sciences, Biology, and Art. I can’t give an overall estimate of all exchange students at Laval University but my faculty hosted about 300-350 exchange students at the time I was enrolled there. The study structure in Canada is very different from what we are used to in Norway. The contents of each course are not as complex as what we know from studying in Norway, but the workload is considerably heavier. Furthermore, the course results are not entirely dependent on the final exam as it is at BI, but rather spread out on different tasks and tests throughout the semester such as home assignments, class presentations, term projects, mid-terms, quizzes and class participation! Also when studying, the professors put a lot of emphasis on theory rather than hands-on learning. Reading the course literature is preferred instead of working on exercises as I was used to do at BI. Course registration I registered for courses before the end of the last semester before the exchange, however difficulties occurred upon arrival since one of the required courses (Applied Science/Business Methodology course) was cancelled due to a low amount of participating students, thus forcing me to choose the only alternative course that could be approved as a business methodology course. This new alternative course clashed with the lecture hours of another course in which I personally wanted to participate in and was left with no choice but to cancel and replace with another. This particular process was quite stressful and could have been avoided if administrational measures on both parts coincided. The University had a period of two weeks for dropping and adding courses. Academic Calendar Arrival date: First day of the semester: Last day of classes: Examination period: Any special events/holidays: 27.09.12 07.09.12 08.12.12 10 Days Reading Week: Break end October, beginning November. Other: Arrival The administration and faculty was very well prepared for our arrival, they even arranged for complementary transport for those having trouble at the airports whether it was Quebec or Montreal. There were vigorous information meetings held the first two days making sure we didn’t miss out on any important notices. We were also given free meals the first week of integration. The school’s integration week of the international students is basically the very same as the one we have at BI, however here the students/buddies worked more closely with the faculty administration and made sure that messages from the school administration itself go out to the new students. The introduction week did also however focus more on overall activities, not only partying as we emphasize at BI’s “Fadderullan”. Daytime activities involved hiking trips, rafting, mini-golf, guided tours around the city, sports and a night cruise. Evening activities were quite similar to the introduction week at BI. The International Office The school has an international office which is open every day with two professors who solely in charge of the international students at the faculty, as well as an international office in the administrations offices which handles the entire international environment at the University. Usually if one had questions, one would have to visit these offices or write to them for questioning and information, because they rarely sent out emails by themselves. The University’s administration is very thorough with handing out emails with useful info, but these are usually in French. Promoting BI and Norway Halfway through the semester I participated in an exchange cocktail with the faculty administration where the exchange students met local students who were prospective exchange students for the coming semester. This was the only official event on this matter so attendance was very important. No other chance for promotion of Norway at my host school was given. Social Activities I developed close ties with the other exchange students from very early on; the local students took a little more time. However the students were usually very outgoing and open towards newcomers such as myself at the time so making friends in Quebec was the easiest challenge I encountered during my semester abroad. There were several student organizations on the campus related to the different establishments. The one I was closest to was the CAI (Centre d’Activies Internationales), which was the international student organization at my particular faculty. This is managed by international full-time students at Laval in general. The organization plans weekly social events for the exchange students. I can’t single out any special events since gatherings were arranged constantly; we even received a pamphlet in the beginning of the semester with a full overview of every week from start to the end of the semester stating 3-4 activities every week. 3. Academics In the classroom The teaching style was usually by slides on PowerPoint with local real life examples every now and then. Since I selected English courses, the lectures were entirely in English. Some of the professors were even Americans, making communications easier. The level of individual work hours after lectures is not as intense as in BI, although the workload is considerably heavier per week due to consistent amounts of assignments throughout the semester and not just studying for a final exam. The lectures themselves are theoretical in general. However the lecturers involve weekly casework intended for outside of class where the emphasis is teamwork. In fact, Laval University is known for its rigorous employment of teamwork practices in classes. The professors are very open to help individual students and usually have their offices open for visits five days a week. This helped give a good learning environment as well as a good professor to student relationship. Since there is so much schoolwork depending on abilities to work in teams, the relationships among students in class were strengthened significantly. Course Materials The course literature was in general similar to what I was used to at BI, since BI employs a lot of books by Canadian publishing companies. The only differences was some online simulation course exercises as the American program called Country Manager, and the social network Jellyfields.com two of the courses I enrolled in. All learning material had English language. Since we had wide range of course material, they were mainly used for broad overview analyses in the course. Some courses spent more time in lectures employing some knowledge of the books to solve cases, and thus using more time on the cases themselves rather than in-depth theory of each subject. Exams The exams were solely based on what the professor had covered throughout the lectures. Each course was evaluated by a multiple-choice final exam with some written exercises, mid-terms (multiple-choice test, class presentation or home assignment), monthly quizzes (both in, class and home), home assignments/hand-ins, team presentations, class participation and attendance. Infrastructure The campus library is open for all students and usually 24 hours a day throughout the semester, and all campus institutions have computer-labs available as well. Outside of class, all teaching, information, messaging was held electronically. Description of Courses Course code & Master/ name Bachelor ADM-3104: Bachelor Strategic Management Exam form Prerequis ites 3-hour mixed None Multiplechoice and written exam Approved as Mandatory GSF-4038: Venture Capital 3-hour Multiplechoice exam Financial Manageme nt 1 & 2 Elective MRK-2111: Bachelor Sales Force Management 3-hour mixed Marketing multipleManageme choice and nt written exam. Elective MRK-3102: International Marketing Bachelor 3-hour written exam Elective MRK-3107: Simulation: Bachelor Written team Internatio assignment nal Master Marketing Manageme nt Mandatory Comments Very relevant course. Has been useful in other courses enrolled in as well. Interesting subject, however a little difficult to grasp in the beginning, as I had not enrolled in any Entrepreneur courses previously. Was not my first choice of course due to the mix-up between courses in the beginning of the semester, however very relevant and academically satisfying subject for those pursuing a business career. Not by choice, I was obliged to take this course in order to be approved for the simulation course which I was required to take by BI. Very timeconsuming and Development of Global Markets with follow- Marketing up class presentation difficult subject that requires a lot of work weekly. The simulation applied in this course rolls throughout the semester and can’t be paused, it is therefore necessary to work with up to 8-10 hours every week, in order to not fall behind. This could at times affect the necessary time spent on other courses.