Student Report Name of the University: University College Dublin Exchange semester: Fall 2014 I. PRACTICAL INFORMATION Before leaving Norway After being accepted to UCD we frequently got emails from both the school and from BI with information on our semester abroad. All emails referring to things we had to do in terms of choice of subjects, housing and the arrival process was very detailed and easy to understand. None of us had any troubles with either choice of subjects, get housing or upon arrival at UCD. Before leaving Norway we had to complete an information course online where there were a few informational videos with a quiz after that we had to do in order to complete the registration process. You do not need a visa for studying in Ireland Travel Both Norwegian and SAS have direct flights from Oslo to Dublin. Nevertheless, there is no problem in getting to Dublin from other cities in Norway. SAS has great student discounts on their flights to Dublin. They are around 600 NOK from Norway to Dublin. We flew in from Bergen, Stavanger and Oslo to get there. If you are not flying from Oslo, you will have to change flights in either Oslo or Copenhagen. Housing UCD has in total eight residence halls. We have lived in Glenomena, and have been very happy with our choice. The residence is close to the Quinn School of business, the bus stop, Centra groceries and every room has an on-suite bathroom. The general standard on all the residences is fairly high and if anything is broken they will come and fix it as soon as possible. Costs Rent 30.000 NOK in total Books 1.000 NOK in total Food 2.000 NOK per month Transport 180 NOK per month Other ? NOK Culture and language In the beginning of the semester, we all had a hard time understanding the Irish accent. It was especially hard to follow the lecturers, because they speak very fast. However, this is something we got used to very quickly and it was no problem for the rest of the semester. Most Irish students from around the Dublin area are very easy to understand, even though they speak very fast. But there are students from other cities in Ireland who are very difficult to understand because of their broad accents. Sometimes the Irish students from Dublin had to translate what they were saying to us. The public transport in Ireland was very good. If you want to go and visit any of their numerous attractions, there are multiple travel agencies that have frequent trips around the country. In addition, the International Student Society (ISS) and the Erasmus Student Network (ESN), have different trips throughout the semester as well. We got to go on two trips with the Lacrosse team, so joining different sports can be a good opportunity to get to know both people and see the country. II. ABOUT THE SCHOOL UCD is the largest and most international university in Ireland with over 25,000 students. The campus is huge, consisting of different student accommodations, cafeterias, student centre, bookshop, school bar, cinema, gym, swimming pool, and a lot of green fields for different types of sports. We all attended Quinn School of Business, which is a relatively new building compared to many of the others buildings. The university is located on the south side of Dublin and the bus takes 20-40 minutes depending on traffic and where in the city you are going. The bus leaves on a regularly basis from inside the campus, making it really easy to get in to the city centre. Course registration All the information we needed about the registration process was provided through mail from the school in advance. We applied for the modules online during the summer, and we had no problems getting the modules we wanted. If we wanted to add or drop some modules, we had the opportunity to do changes until 3 weeks into the semester. Academic calendar Arrival date: 30th August & 1th September First day of the semester: 8th September Last day of classes: 27th November Examination period: 8th December to 19th December Any special events/holidays: Bank holiday on Monday 3rd November Other: Arrival During the introduction week there was something going on constantly. We got a booklet with tons of information about what would go on during the two first weeks as well as the “reslife” events throughout the semester. We were met at the airport by some UCD students, and followed to the bus that would take us to UCD. It was easy to get to the registration tent to get our UCard and other information. Once in the apartment everything you had to do was to get to know your roommates and campus by joining some of the countless events going on around campus. The International Office We have been super impressed with the school throughout the semester, but especially during the introduction week. Everything was so easy and available. If you needed any information there were students wearing blue t-shirt’s everywhere that were there just for your comfort and help. As the Irish are so helpful and nice, asking for help was no problem at all. Promoting BI and Norway All three of us recommended exchange to BI Norwegian Business School to everyone we got to know during our semester in Dublin, Ireland. We were also engaged in different societies at school, where we were well known as the “Norwegian girls”. Social activities Our relationships with Irish native students were very good. We were so happy that we were so lucky as to get to know some Irish students as well as other foreign students. Irish people in general are extremely friendly and very easy to get in touch with. We have a couple of examples for you: Firstly, we met two Irish boys and an Irish girl our second day on campus, who all invited us to the outdoor cinema on campus and took us on a night out in Dublin city the same day. They were so nice to us, and we kept in touch with them for the rest of the semester. The orientation week is probably the easiest week to get to know other students. There are so many events and activities going on that week, and that is when you really should go out and get to know people. Second, you will definitely get to know a lot of Irish students who attend the same class as you. Almost all the courses at UCD Quinn School of Business contain group project work. This is one of the best ways to get to know both Irish and other foreign students. Third, we joined different societies in the beginning of the semester. We decided to try out a sport we never had played before, called Lacrosse. This was a great way to get to know Irish and other foreign students. Lacrosse consists of a girls and a boys team. We got to know almost every one of the players through several activities, parties, movie/pizza nights, lacrosse practice, trips around Ireland and lacrosse matches. Finally, one of us joined Kite surfing. This became a great opportunity to see some other places of Dublin, and to meet new people. There were weekly kiting sessions, where we met new people every week, mostly friendly Irish students. There is usually one trip to the south of Ireland each semester. All in all, Irish students are very kind and there is no problem to get to know them. The Irish students seemed to have no problem in getting to know exchange students even though we only were there for one semester. Everyone felt as a part of the Irish community, regardless of where you came from. Do not be afraid of reaching out to people to get to know them. There are countless of student organisations and activities offered at the school. You will definitely benefit from engaging in various student societies, and best of all, they are very easy to join. They offer all kinds of sport societies, for example lacrosse, football, tennis, kite surfing, karate and other fun sports. They also offer societies like film, acting/directing, entrepreneur society, arts, world aid, and so on. They offer an endless amount of societies, and if you want to, you can even start your own. III. ACADEMICS In the classroom The teaching style depends on the course, however, the lectures here are very different than the ones we are used to in Norway. Every lecturer expects participation and attendance in class. In fact in many modules, attendance and participation is a substantial part of your grade. Some lectures take place in large auditoriums as we are used to at BI, but most subjects we had was in smaller classrooms. Many of the courses had a no-laptop policy which means we had to write all our notes on paper. Considering a laptop often is more of a distraction in the classroom, it was easier to actually pay attention to the lecturer. Course materials There was a lot of variation in the different courses. Some courses used books, while others only had articles and Power Point that were posted on blackboard. The level was relatively similar to the level we are used to at BI, so we had no trouble getting through the materials. Exams The exams are mainly based on both the course material and the lectures. Some of the teachers gave us good advice on what we should prepare the most on for the exam and past exam papers are also available online. They seem to be quite similar each year. We had several different assessments, presentations, projects and midterms, so your total grade is not just based on the final exam. Our exams counted from 50% to 80% of our final grade. The exams are only 2 hours and you need 40% to pass. Library and technology The library is a great place to find any information you need for group projects and article reviews. The library is three stories, and huge compared to the library at BI Bergen. You will find any books, journals or databases that you are looking for. The library is also a great place to study for your exams. The study areas in the library are very similar to the study areas at BI Bergen and Oslo. Separate areas for silent study, and for open study. There are computers and other types of technologies like printers, all around campus and all students have access to them. There is no problem with printing or scanning and you just have to use your UCard to pay for it. It is very similar to the way we do it at BI. Description of courses Course code & name Master/ Bachelor Exam form Prerequisites Approved as Comments BMGT30080Service Learning Bachelor 20% Engagement letter 2x5% Presentations 40% Finale report 10% Final presentation 20% Individual reflection None Elective Practical HRM20030People at work Bachelor 10% Tutorial attendance 20% Essay 70% Final Exam None Demanded Theoretical BMGT20100 Developing Future Leaders Bachelor 20%Participation in class 80% Final Exam None Elective BMGT20050- Bachelor 20% Class participation and None Elective Cross-Cultural Management homework 30% Group project 50% Final Exam MIS30020E-business Solutions Bachelor 2x5% Group presentations 10% Class test 30% Group project 50% Final Exam None Elective MKT30070Services Marketing Bachelor 5% Presentation 25% Group assignment 70% Final Exam None Elective MKT30060Strategic Market Management Bachelor 20% Written report 20% Presentation 60% Final Exam None Demanded BMGT30350Organisational Knowledge, Creativity and Innovation Bachelor 15% Continues assessment 15% Reflective journal 20% Article review 20% Presentation 20% Written report 10%Self and peer assessment None Elective Hard to keep up with deadlines BMGT30080 Service Learning This was a very different module. Everything was practical. We were working with a charity to help them raise money. The whole grade was based in total on two presentations, two small engagement letters on progression, a final report on the assignment and a final presentation. Attendance was taken in every class, but had no say on our grade. I got put in a group of six people where we were both international and Irish students. It was a very social class where we met outside of class both at events for the foundation and group meetings. What you end up doing is up to your group and the charity to decide. Overall this was a fun module that I’m very glad I ended up taking. I would recommend it to everyone. HRM20030 People at Work This is a module that is required for second year students, so you will not find many international students, or students your own age. The subject deals with the working situation mostly in Europe and the EU. There were a few different lecturers that are renowned in their field. They were all very interesting to listen to, but I would recommend sitting up front as they do not use microphones during lectures here in Ireland. No attendance was taken, but in addition to the weekly lectures, you will have four tutorials where you discuss more closely information gotten in class. The attendance is taken in the tutorials, and account for 10% of your grade. A two-hour exam and an essay also count on your total grade, where the exam counts for most of the grade. BMGT20100 Developing Future Leaders This course is based on an ethical understanding of how we can develop as leaders. You will gain an in-sight into some intellectual framework, values and attitudes that will prepare you for future leadership by beginning a process of building a foundation for your leadership. The focus in class is highly interactive so the students are asked questions based on assigned readings. Attendance and participation is part of your grade, so you should always come prepared for class. BMGT20050 Cross-Cultural Management This course focuses on the challenge and opportunities associated with organizational management and business strategy in the global environment. Learning about other cultures makes you reflect more on your own culture and values, and help you prepare for future challenges of an international business career. Students are expected to engage in class discussion and we all had to have name cards. In addition to this, we also had a group project, one presentation and a final exam. The topics are interesting and we would recommend this course if you wish to work in an international company in the future. MIS30020 E-Business Solutions This course aims to develop a deeper understanding of the different technologies that are used in electronic business and their application for commercial benefit. It especially looks at computer networks and the Internet. We did not have to buy a book for this course, as all the relevant reading is available electronic. We had a group project where we had to come up with a business idea and make a survey, business plan and website for it. Overall it was a interesting course that was fun to work with. BMGT30350 Organisational Knowledge, Creativity and Innovation This course explores the nature and management of knowledge, creativity and innovation within contemporary organizations. Personal development is an important outcome of this course. The course had continuous assessments and we were required to attend and participate in each class. The workload was quite heavy compared to the other courses and it was sometimes hard to keep up with all the deadlines. We would not recommend this course as it was stressful and it requires a lot of you and your time, which meant less time to focus on the other courses. MKT30070 Services Marketing This course is based on how Services Marketing is designed to provide students with a firm grounding in the application of marketing management techniques to all aspects of services. It examines service characteristics and classifications, theoretical models of service, relationship marketing, interactive marketing, customer care, the services marketing mix, understanding service quality, organising for service and internal marketing. Overall, the course outlines the unique challenges of managing services and successful strategies to address these. Both attendance and participation is 5% of the final grade. Participation consists of being involved in class discussions and a group presentation. We also had a group project in the course, which is 25% of the final grade and then a final two-hour exam that accounts for 70% of the total grade. MKT30060 Strategic Market Management This course is based on the strategic challenges of an organisation created by the dynamic nature of markets. It is all about how you cope with a dynamic market and how it requires customer-driven strategies and creativity. The lectures consisted of the lecture talking from PowerPoint as we do at BI and of case studies that we had to read before every class. The attendance was taken every class, but participation was not a part of our grade. We had one group presentation and a group project during the semester. The course group project and the company presentation account for 40% of the total marks for the course and the two-hour final exam accounts the remaining 60%. On a final note, how will you sum up the exchange experience? We have had a great semester in Ireland and would highly recommend UCD as it is a great university. We have many wonderful memories from the time we spent in Ireland and all the new friends we made from all over the world. It has been a benefit for us both academically and personally and we would encourage everyone to take the opportunity. Being abroad changes who you are and how you perceive others and especially how you view life. (We would like to use some of these comments as testemonials in future exchange brochures. Please indicate here whether we can use your comments) You can use all our comments if you wish to do so. Sincerely Birgitte Jeeves Hammer, Cecilie Birkeland Sondresen og Maria Bruvik Sæther