Edward Plaugher
Executive Director (Interim)
Building a Bridge in Transportation and Public Safety Communications
CapWIN
Multi-Agency, Multi-Jurisdictional and Multi-Disciplinary Operability
Communications Platforms are the Only Way to Ensure an Effective
All-Hazards Response
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All Photos Copyright The Associated Press
Building a Bridge in Transportation and Public Safety Communications
CapWIN Overview
A Suite of Tools for Mobile and fixed Station
First Responders & Support Staff Currently
Enabling:
 Incident Management & Coordination
Across Agencies, Regions & Disciplines
 One-to-One & Group Public and Private
Communication (messaging)
 Document/Image Hosting to Support
Specific Incidents
 A Robust Directory of Individual First
Responders “411 for Public Safety”
 Access to Multiple State and Federal Law
Enforcement Criminal Databases and
HAZMAT information (WISER)
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CapWIN Overview
A Secure, Regional Information Hub
Connecting Participants Across
Multiple Public Safety Networks
Statewide Law Enforcement data bases
Statewide EOC systems
Transportation TMC
A Local, State, and Federal
Governance Partnership
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CapWIN Governance Voting Structure
Participants
State of Maryland
Representatives
Total Votes
Veto Power
4
Yes
4
Yes
1 DC Commissioner (Mayor’s Office)
3 Commissioners from DC Local
Government User Agencies
4
Yes
1 Federal Commissioner from USDOJ
1 Federal Commissioner from USDOT
1 Federal Commissioner from USDHS
2
No
2 Federal Commissioners from Federal
User Agencies
2
No
1 Regional Authority Commissioner
1
No
CapWIN Commissioners
Maryland Local
Agencies
Commonwealth of
Virginia
Virginia Local
Agencies
1 State Government Commissioner
3 Commissioners from Local
Government User Agencies
1 State Government Commissioner
3 Commissioners from Local
Government User Agencies
District of Columbia
Federal Government
At-Large Participant
TOTAL
17
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CapWIN Commissioners
Participants / Agencies
Commissioners
State of Maryland
Governor’s Appointment
John Contestabile, Maryland Homeland Security
Robert Biemiller, Maryland State Police
Maryland Local Agencies
Marilyn Praisner, Councilmember, Montgomery County
Chief Ron Blackwell, Anne Arundel County Fire Department
Emil Wolanin, Public Works & Transportation Montgomery County
Commonwealth of Virginia
Governor’s Appointment
Chris Essid, Virginia Department of Public Safety
Dick Steeg, Virginia Department of Transportation
Virginia Local Agencies
Chief Rick Rappoport, Chair Fairfax City Police Department
To be filled, (Representative from State/Local Agency)
Chairman Gerald Connolly, Fairfax County Board of Supervisors
District of Columbia
Mayor’s Appointment
Edward D. Reiskin, Deputy Mayor for Public Safety and Justice
Dan Tangherlini, D.C. Department of Transportation
District of Columbia
Local Agencies
Chief Charles Ramsey, Metropolitan Police Department
Suzanne Peck, Chief Technical Officer
To be filled, DC Agency Representative
Federal Government
Dr. David Boyd, Project SAFECOM, US Department of Homeland Security
Chip Nottingham, US Department of Transportation
Michael Duffy, US Department of Justice
Federal Operational Agencies
Chief Terrance Gainer, United States Capital Police
Chief Dwight Pettiford, United States Park Police
Regional Authorities
Elmer Tippett Jr, Vice President for Public Safety, Metropolitan Washington Airport Authority
To be filled, Washington Metropolitan Area Transit Authority
TOTAL
18 Commissioners
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Building a Bridge in Transportation and Public Safety Communications
Sponsors
• Virginia Department of Transportation
• Maryland State Highway Administration
• U.S. Department of Transportation
• U.S. Department of Justice, Office of Justice
Programs, National Institute of Justice
• Office for Domestic Preparedness, DHS
• Project SAFECOM, DHS
• National Institute of Standards and Technology
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Building a Bridge in Transportation and Public Safety Communications
CapWIN’s User Community
Public Safety First Responders
(Initial Focus)
DC, MD, VA, Federal
Fire
EMS
Police
Transportation
Support
Emergency Operations Centers
Agency Support Staff
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October 2005
Status of Deployment & Development
Initial Production Operations Began June 2004
More than 30 Agencies & over 900 Users Currently
Enrolled in CapWIN (both mobile and desktop
users)
Current System Capabilities Include:
 Incident Management
 One-to-One & Group Communication
(Messaging)
 Global Directory with First Responder Profiles
 Access to 3 Law Enforcement Databases from
VA, MD, and D.C.
 Multiple Form-factor Support (PC & PDA)
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October 2005
Status of Deployment & Development
Operational Uses Since Production Release:
Law enforcement Queries
Incident Documentation & Coordination
First Responder Identification &
Communication
Regional Event/Exercise Coordination
Functioning Governing Board Made up of
Local, State, and Federal Public Safety and
Transportation Agency Representatives, and
Elected Officials
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Next Steps – 2005/2006
2005-2006
Continue CapWIN Deployment to Additional Public Safety
Agencies Across Virginia, Maryland, D.C., and the Federal
Government
Implement/Demonstrate Additional System Capability, Including:
 Improved Client (CapWIN V2) Designed to Better
Compliment Users with Existing Mobile Data Systems
and/or with Slower Connection Speeds
 Prototype Computer Aided Dispatch (CAD) Data Sharing
Across Jurisdictions – Focus on Fire/EMS Data Initially
 Begin Implementation of Local File Sharing Across various
public safety, transportation and additional local, state, &
Federal Databases, as Required
 Prototype Event-Based Notifications/Alerts (Into and From
the CapWIN System)
 Demonstrate Future Capabilities Including Voice & Image
Integration
Expand Role of CapWIN Executive Board to Other Regional
Initiatives, e.g., Regional Transportation Coordination
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CapWIN Users – October 2005
Virginia
Virginia State Police
Alexandria Police Department
Fairfax County Police Department
Fairfax County Fire and Rescue
Fairfax County Emergency
Management
Fairfax City Police Department
Franklin Police Department
Prince William County Police
Virginia Department of
Transportation
Waynesboro Police Department
Waynesboro Fire Department
Waynesboro Emergency Management
Maryland
Maryland State Police
Maryland State Highway
Administration
Maryland Transportation Authority
Police
Maryland Department of
Transportation
Montgomery County Police
Prince George's County Police
Department
Prince George's County Fire and
EMS
Prince George's County Public Safety
Communications
D.C./Federal/Regional
Metropolitan Police Department
District Department of Transportation
District Fire/EMS
United States Park Police
Pentagon Force Protection Agency
Police (PFPA)
PFPA Chemical, Biological,
Radiological, and Nuclear Directorate
PFPA Anti-Terror/Force Protection
Federal Bureau of Investigations
Washington Field Office
Central Intelligence Agency Police
US Capitol Police
Metropolitan Washington Airports
Authority Police Department
Metropolitan Washington Airports
Authority Fire and Rescue
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Recent Operational Events
September 11 Memorial Activities
Facilitated Multi-Agency Coordination and Management of
Various Memorial Events Including the Freedom Walk, the
National Mall Concert and Tour de Force Bike Rally
CapWIN Staff Provided Operational Support to Agencies by
Documenting and Relaying Key Information into the
CapWIN Incident Structure
Woodrow Wilson Bridge Closures
Multi-Day CapWIN Incidents were Created to Support the
Closures and Associated Detours Involving the Woodrow
Wilson Bridge Connecting Virginia and Maryland
Transportation and Law Enforcement Agencies Coordinated
Road Closures, Traffic Mitigation and Construction
Activities Over Three-Day Periods
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Recent Operational Events
Operation Gallant Fox III
A CapWIN Incident was Created by the Pentagon Force
Protection Agency (PFPA) to Coordinate PFPA’s Role in
Supporting the Gallant Fox III Operational Exercise with
Other Supporting Agencies, Notably Arlington County
Police and Fire
As part of the Incident, CapWIN Demonstrated its Ability to
Host Several PFPA/CBRN Plume Images Which were
thereby Available to Agencies at the 5 CapWIN Locations
July 4th 2005 Memorial Events
All Three Jurisdictions Representing Law Enforcement,
Transportation and Fire/EMS Agencies at the Local, State
and Federal Levels Participated in the Incident
Multiple Incident “Sub-Rooms” were Created to Manage
Discussions Over a Range of Topic Areas, Including
Transportation and Event Logistics
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Daily Operations
CapWIN Continues to be Used Daily and
Operationally by Participating Agencies,
Primarily Law Enforcement
Beyond Planned Events & Exercises, the
Benefits of Interoperability are Already Being
Realized Through CapWIN, Including Cross
Jurisdictional / Cross Discipline Coordination,
Incident Participation and Monitoring, and
Global Directory Use (Easily Identifying
Resources Across Agencies)
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Benefits To Date
Over 100 Incidents Created by CapWIN
Users Particularly Focusing on Traffic
Related Incidents but Also Covering
Fire/EMS, Law Enforcement Activities, and
Planned Events
10-Fold Increase in Law Enforcement
Queries by Users New to Mobile Data
Computers
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Benefits To Date
Reduction in Dispatcher Support to
CapWIN Users, e.g., Query Support and
Communication Coordination
Increase in Field Presence by CapWIN
Users as a Result of Being Able to Perform
Administrative Duties Remotely Using
MDCs Instead of Needing to Return to their
Home Office
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Automated Alerts Integration (2006)
DMIS
CapWIN
CapWIN User
CapWIN System Will Actively Poll
and Retrieve Messages from
Multiple Sources, e.g., CHART,
DMIS, Amber
Message Automatically Generates
CapWIN Incident, Including
Creation of Group Discussion “Main
Room” -- Instantly Accessible to All
CapWIN Mobile or Fixed Station
Users
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Automated Alerts Integration (2006)
DMIS
CapWIN
CapWIN User
Future GIS Integration in CapWIN will
Provide Detailed Incident Based
Mapping, Supplemental Alert Based
Maps, and Image (Photo/Video)
Integration
CapWIN Incidents Will Also Generate
Automated Notifications to CapWIN
Users based on Incident Type or
Location as Defined by Customizable
User Profiles - Notifications can be Sent
Regardless of Whether Users are
Logged Into CapWIN
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Enabling Technology
Browser Based (Minimal Footprint)
The CapWIN Application is
Developed in J2EE and Runs on High
Performance AIX and Linux servers
A Jabber Messaging Server Provides
Messaging Capabilities
Templar’s Informant Software and
custom software developed by the
University of Maryland accesses the 3
Law Enforcement Databases Across
the NCR
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Enabling Technology
Database Services Use a DB/2 Server
Directory Services Use standard
Lightweight Directory Access Protocol
(LDAP) software
Private and Internet VPN’s Connect to
Participating Agency’s Networks and
Wireless Server Providers
Redundant Configurations are Used to
Ensure Operations During Hardware,
Software or Power Failure
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Technology Considerations
State-of-the-Art, Modular, & Designed
to Easily Grow & Expand System
Capacity -- Supports 10,000 Concurrent
Users
Minimal impact on existing systems
Can’t afford to modify or replace
systems
Extensive use of commercial-off-theshelf (COTS) software
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Technology Considerations
Technology Standards
TCP/IP, XML, HTML, IEEE
1512
Open, scalable, reliable Web-based
architecture.
Efficient use of limited bandwidth
for wireless systems
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Security Considerations
Federal/State criminal data cannot be transmitted over
the Internet
Federal participants require FIPS 140-2 compliance for
data exchange
CapWIN positions itself as “carrier agnostic” – must
ensure secure connections to multiple private networks,
e.g., Verizon 1xRTT, Cingular GPRS, etc.
First responders want a private communications – not
“one-to-many” discussions enabled through traditional
radio communications
Certain types of data access require user and device
identification
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Building a Bridge in Transportation and Public Safety Communications
Security – Actions Taken
CapWIN’s exchange of law enforcement data occurs over
a closed network structure – CapWIN has established
direct T1 connections with each commercial provider and
with select user agencies and state networks
Utilize a FIPS 140-2 Certified VPN Client (WECM) for
all users – also manages wireless network connectivity
extremely well
Provide one-to-one and group private communications
(messaging) – Private group chat rooms are not visible to
uninvited users
CapWIN’s architecture now includes the Internet for
non-law enforcement (June 2005)
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Verizon
CDPD
PDAs
Mobile Laptops
Cell
(voice)
Verizon
EvDO/1xRTT
Multiple
Agency/Jurisdiction
Wireless Users
WMATA
CHART
CATT/RITTIS
CapWIN
CapWIN Connectivity
Connectivity Diagram
Diagram
(Current/Planned)
(Current/Planned)
Rev.
Rev. Jan.
Jan. 2005
2005
Nextel
IDEN
Cingular
GPRS/Edge
NOVA
STC
DDOT
NTELOS
TrafficLand
Sprint
1xRTT
NCIC
CapWIN
Client
Facing
COVANET
VCIN
CapWIN (App./Messaging Servers)
Wireless Everyplace
Connection Manager
(WECM)
Multiple VA
Agencies/Fixed
Station Users
VPN
Network
Maryland
FIPS
140-2
SOAP/ Web
Services
Back End
Aggregation Server
LDAP/DB2
MILES
MQ Client
Access
Compres.
HTTP Server
Multiple MD
Agencies/Fixed
Station Users
Informant
MQSI
Data Transf.
Server
WALES
NLETS
Internet
Alexandria
Arlington
Multiple
Agency/Jurisdiction
Fixed Station &
Wireless Users
Capitol Police
Pentagon
PFPA
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CRIMES
Mobile Laptops
Cell
(voice)
EMMA/
MEGIN
D.C./OCTO
ARJIS
MWAA
Multiple Agency Fixed
Station Users
(e.g., EOCs, Investigative
Units, etc.)
PDAs
WARN
DC Fire
MPD
DDOT
Multiple DC Agency
Fixed Station Users
PDAs
Mobile Laptops
Cell
(voice)
Multiple
Agency/Jurisdiction
Wireless Users
Existing/Installed
Planned (2005)
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Building a Bridge in Transportation and Public Safety Communications
CapWIN V2 -Key Objectives
Maintain Existing Functionality
Improve:
Stability
Performance
Functionality
Flexibility
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V2 Control Center
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V2 Control Center
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V2 Query
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Lessons Learned
Wireless Access:
Designed for “lowest common denominators:”
CDPD & Older Mobile Data Computers –
Extremely Challenging Target for State-of-theArt Solution
Difficulty with Achieving “3 Cornerstones” of
Original Plan:
Browser Based (Minimal Footprint)
Mission Critical System
Compatibility with Slow Wireless Connections
Newer Commercial “Broadband” (e.g.,
Verizon’s EvDO) Have Greatly Enhanced
Performance and Stability of Current Client
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Lessons Learned
There is a Great Deal of Additional Data That First
Responders Want in the Field, Much of Which
Requires Significant Bandwidth (e.g., GIS,
Streaming Video, VoIP) – Must Incorporate
Bandwidth “Sniffer” to manage Internet Resources
and regulate access accordingly
CapWIN Must Position Itself as Front-End to
Multiple Data System Access (User and
Performance Requirements)
New Biometric/PKI CJIS Requirements will Pose
Challenges to Public Safety Users in a Mobile
Environment – Must Plan Accordingly
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Lessons Learned (cont.)
Other Lessons Learned:
Leading with Law Enforcement Data Access
Presents Problems in Bringing Transportation
and Fire/EMS Users On-Line
Integration of the 3 State Criminal Databases
Required Much Greater Effort Than Originally
Planned
Various Stages of Agency “Readiness”
(Technical and Operational) Forced Delays in
Original Schedule for Bringing Agencies OnLine
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Questions
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Building a Bridge in Transportation and Public Safety Communications
Edward Plaugher
Executive Director (Interim)
Capital Wireless Integrated Network
(CapWIN)
6305 Ivy Lane Suite 300
Capital Office Park
Greenbelt, MD 20770
301.614.3701 office / 301.440.7979 cell
eplaugher@capwin.org
Building a Bridge in Transportation and Public Safety Communications