WORKPLACE
ENGLISH
For Beginners
LESSON
5
Office Issues
Office Issues
Checklist
In this lesson, you will learn about . . .
• Asking for leave
• Working overtime and covering shifts
• Asking for items that one needs
Office Issues
Get Ready
1. How would you ask for days off
work?
Key words/phrases:
I was wondering if . . .
I was hoping that . . .
on __(date)__ I have something important . . .
Office Issues
2. Do you think employees should get
special pay for working overtime?
Why or why not?
Key words/phrases:
cover for someone
comp time
__(number)__ times the regular rate
Office Issues
3. What would you do to prepare for a
day of work?
Key words/phrases:
check one’s schedule
make sure one has enough supplies
Part A: Taking Time Off
Open with default media player
Part A: Taking Time Off
LISTENING COMPREHENSION
b
a
c
Part A: Taking Time Off
休假
卡拉向她的經理鮑伯要求休假。
卡拉：嘿，鮑伯。我下個月可以休一些假嗎？
鮑伯：妳上禮拜不是休了三天嗎？
卡拉：是的。我因為得了流感，請了三天病假。
鮑伯：我了解了。下個月妳需要休年假是嗎？
卡拉：是的。我應該還剩下五天，我想去香港。
鮑伯：我正在看妳的檔案，裡面顯示妳只剩下三天。
卡拉：你確定嗎？我們一年有十天年假不是嗎？
鮑伯：沒錯。根據這檔案，妳已經休了七天年假。
卡拉：我沒發現自己已經休了這麼多天。
鮑伯：妳還是想在下個月休掉最後的三天嗎？
卡拉：是的，謝謝。
鮑伯：好的。去拿表格吧，我會幫妳簽核。
Part A: Taking Time Off
LANGUAGE NOTES: Word Bank
1. flu [flu] n.【 口】流行性感冒
When you have the flu, you should stay at home.
得到流感的時候，你應該待在家裡。
2. appear [4`p6r] v. 似乎；看來好像
Ken appears to be happy with his new position.
肯似乎對他的新職位感到很滿意。
3. realize [`r64~la6z] v. 領悟；了解；發現到
I realized that I had forgotten my keys at work after I
got home!
我回家後發現我把鑰匙忘在辦公室了！
Part A: Taking Time Off
LANGUAGE NOTES: Phrases
take time off 請假；休假
This is a busy time of year, so you can’t take time off.
每年此時都會很忙，所以你不能休假。
according to 根據；按照
According to John, you weren’t very helpful with the project.
根據約翰的說法，你在那個專案上並沒有幫到太多忙。
LANGUAGE NOTES: FYI
sick leave 病假
其他常見的假別還有：
‧annual leave 年假
‧occupational leave 公假
‧maternity leave 產假
‧personal leave 事假
‧marital leave 婚假
Part A: Taking Time Off
ENGLISH
CORNER
Part A: Taking Time Off
Part A: Taking Time Off
annual leave
according to
realize
flu
take time off
sick leave
Part A: Taking Time Off
Sample
Dialogue
E: Hi, Mitch. I want to talk to you about taking some leave.
M: OK. When do you need some time off?
E: I need to take leave from May 14th to May 20th.
M: Why do you need to take so many vacation days?
E: Actually, it’s my mother’s birthday on the 14th. I want
to go home and surprise her.
Part B: Finding a Replacement
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Part B: Finding a Replacement
A
Part B: Finding a Replacement
C
D
B
Part B: Finding a Replacement
LISTENING COMPREHENSION
T
F
F
Part B: Finding a Replacement
尋找代理人
鮑伯要求他的員工莎拉，在卡拉度假的時候幫她代班。
鮑伯：莎拉，妳下個月十五及十六號有任何計畫嗎？
莎拉：沒有。怎麼了嗎？
鮑伯：卡拉要去旅行，我需要有人替她代班。
莎拉：十五和十六號是星期幾？
鮑伯：星期六和星期天。
莎拉：我想我可以。我會拿到加班費嗎？一樣是正常工資率的1.5倍，
沒錯吧？
鮑伯：很抱歉，但我不能再針對代班提供加班費了。但取而代之的是妳
會獲得補休時數。
莎拉：我想能休幾天假也可以接受。
鮑伯：妳知道妳哪幾天想休假了嗎？
莎拉：我晚點再跟你說好嗎？我還不確定。
鮑伯：沒關係。週末前告訴我就行了。謝謝妳的幫忙。
Part B: Finding a Replacement
LANGUAGE NOTES: Word Bank
1. receive [r6`siv] v. 收到；得到
Everyone in the office received a pay raise this year.
公司的每個人今年都獲得加薪。
2. overtime pay [`ov0~ta6m] [pe] 加班費
The company doesn’t give overtime pay to new
employees.
公司不提供加班費給新進員工。
3. regular rate [`r5gj4l0] [ret] 正常工資率
My regular rate is US$12.00 an hour.
我的正常工資率是每小時十二美元。
4. comp time [k3mp] [ta6m]
補休（= compensatory time [k4m`p5ns4~tor6]
[ta6m]）
I have a lot of comp time saved up that I’m going to use
next week.
我累積了很多補休時數，所以我下週會補休。
Part B: Finding a Replacement
LANGUAGE NOTES: Phrases
cover sb’s shift 替某人代班
I need someone to cover my shift tomorrow.
我需要有人明天替我代班。
on vacation 休假；度假
I’ll be on vacation all this week.
我這整個禮拜都會在度假。
take a trip 旅行
I’m going to take a trip with my coworkers soon.
我很快就要和同事們去旅行了。
Part B: Finding a Replacement
LANGUAGE NOTES: Usage Tips
instead 以……替代
instead 是副詞「作為替代」之意，常置於句尾。另一常
見的用法是 instead of + N./V-ing 表達「代替……；
不……而……」的意思。
Richard didn’t call his client but wrote an e-mail to
him instead.
理查沒有打電話給他的客戶，而是寄了一封電子郵件給他。
I went to work by bus instead of driving my car
yesterday.
昨天我沒開車，而是搭公車去上班。
Part B: Finding a Replacement
LANGUAGE NOTES: Sentence Patterns
(be) (not) allowed to + V. （不）允許去做……
allow 是動詞「允許；准許」的意思，常用被動式句型
（如本文對話），亦可用主動句型：(Someone) allows
(someone/something) to + V.。
Workers are allowed to take a quick break.
工人們被允許稍作休息一下。
One hundred years ago, American women were not
allowed to vote.
一百年前，美國女性不能投票。
Tim allowed his son to go on a roller coaster.
提姆允許他兒子坐雲霄飛車。
Part B: Finding a Replacement
ENGLISH CORNER
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Part B: Finding a Replacement
Audio Transcripts
Ava: Hey, Ron. Would you be able to cover a shift for me
on Friday?
Ron: Hmm. Let me check my schedule. Let’s see . . . Sorry,
Ava. I’m working Friday morning already.
Ava: Oh, no! What am I going to do? I have a doctor’s
appointment that day.
Ron: How about asking Amy? I don’t think she’s working on
Friday.
Ava: Amy covered a shift for me last week, and she said
she won’t do it again.
Part B: Finding a Replacement
Part B: Finding a Replacement
Sample
Dialogue
M: Hi, Ian. I was wondering if you could cover a shift on
Monday afternoon.
E: I think I can do that. Will I get overtime pay?
M: I’m sorry, but you can’t get any more overtime pay
this month. I can give you comp time instead.
E: All right. I guess I’ll do it. I want to take next Friday
off then.
Part C: Applying for Office Supplies
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Part C: Applying for Office Supplies
C
Part C: Applying for Office Supplies
B
A
D
Part C: Applying for Office Supplies
LISTENING COMPREHENSION
b
c
a
Part C: Applying for Office Supplies
申請辦公用品
莎拉為了做好工作準備，正在申請辦公用品。
菲利浦：早安，莎拉。妳在這裡做什麼？
莎拉：嗨，菲利浦。我今天替卡拉代班，我昨天把一些東西用完了。
菲利浦：嗯，我負責發放辦公用品。妳需要什麼？
莎拉：首先，我所有的原子筆都沒水了，所以我要需要多幾枝筆。我可以拿些藍
筆和黑筆嗎？
菲利浦：當然。就這樣嗎？
莎拉：不，我的印表機沒紙了，所以我需要一包紙。還有，你有筆記本嗎？
菲利浦：我有列印紙，但筆記本都被拿光了。我預計下週會再進一些貨。
莎拉：沒關係。我可以等到那時候。我現在要的就這些了。
菲利浦：請簽這份文件並寫下妳的員工編號，我會把妳要的東西給妳。
莎拉：謝謝你，菲利浦。
Part C: Applying for Office Supplies
LANGUAGE NOTES: Word Bank
1. stuff [st9f] n. 物品；事物
There’s so much stuff on your desk! How can you find
anything?
你桌上有好多東西喔！你這樣怎麼找得到東西啊？
2. ink [6;k] n. 墨水；油墨
I just put more ink in the printer, so you can use it now.
我剛增加了印表機的墨水，所以你現在可以使用了。
3. package [`p1k6d.] n. 包裝箱（盒、袋等）
There are so many paper clips in this package that I
won’t need more for a long time.
這一盒的迴紋針好多，所以我很長一段時間都不會再需要
更多迴紋針了。
Part C: Applying for Office Supplies
LANGUAGE NOTES: Phrases
in order to 為了……
In order to win the game, you need to practice hard.
為了贏得比賽，你得勤加練習。
prepare for 為……做準備
I didn’t prepare for the meeting, so it didn’t go well.
這場會議我沒準備，所以進行得不順利。
for now 暫時；目前
George can stay at my place for now.
喬治可以暫時住在我家。
Part C: Applying for Office Supplies
ENGLISH
CORNER
Complete the
form with
words from
the box.
write
ink
ink
package
package
for now
for now
stuff
write
stuff
Part C: Applying for Office Supplies
F
F
T
Audio
Transcripts
Lila: Hey, Barney. Do you have a pen I could borrow?
Barney: Sorry, Lila. I only have one, and I need it. You
should see Monica for some.
Lila: Oh, I didn’t know Monica was in charge of that.
Can I get printer paper from her too?
Barney: Sure. You just need to go to her desk and write
down everything you want on a form.
Lila: That sounds easy. I’ll go see her now.
REVIEW
Part A: Photographs
D
Listen and choose the sentence that best
describes the photo.
(A) The two men are ordering supplies.
(B) One of the men is covering the
other’s shift.
(C) A man is asking to take leave.
(D) A man is receiving some money.
B
(A) The man is going home because
he has the flu.
(B) The man is getting prepared for
his speech.
(C) The man is writing down
information.
(D) The man is about to take a trip
somewhere.
REVIEW
Part B: Short Conversation
Listen and answer the questions.
B 3. What does Janice want to do?
_____
(A) She wants to use up her sick leave.
(B) She wants to use the rest of her annual leave.
(C) She wants to get Steve to cover her shifts.
(D) She wants to get more vacation days.
C 4. When does Janice want to go?
_____
(A) In five days
(B) Next week
(C) In two weeks
(D) In two months
D 5. What does Janice need to do?
_____
(A) She has to cover a few shifts first.
(B) She needs to take her time off later instead.
(C) She has to work through the busy period.
(D) She must find people to work for her.
REVIEW
Audio Transcripts
Janice: Hey, Steve. I have some annual leave left that I’d
like to use soon.
Steve: OK. According to my records, you have five days
available. When do you want to go on vacation?
Janice: I was hoping to take time off in two weeks. Do you
think that would be possible?
Steve: Well, you first need to find people who can cover
your shifts. This is a busy time for us. If you can’t,
you’ll have to take your leave at another time
instead.
REVIEW
Part C: Incomplete Sentences
A
C
B
C
D
B
D
LESSON 5
Office Issues
-The End-