c Receptionist: Good afternoon. Thank you for calling Golden Palace. My name is Heena. How can I help you? Caller: Hello, can I speak to Mike Burns, please? Receptionist: Can I have your name, please? Caller: My name is Man … , from … coffee. Receptionist: I’m sorry, can you repeat that? Caller: Manuel Reyes, from Aztec Coffee. Receptionist: How do you spell your family name, Mr Reyes? Caller: R-E-Y-E-S, from Aztec Coffee in Mexico. Receptionist: Just a moment please, Mr Reyes. I’ll transfer your call. Hello, Mr Reyes? Caller: Yes, hello. Receptionist: I’m sorry, Mr Reyes, but Mr Burns is not at his desk. Can I take a message? Caller: No, that’s OK. Thank you. Goodbye. Receptionist: Thank you for calling. Goodbye. 英文錄音.3gpp