Making and changing arrangements
Dear Ms. Kelley,
I read the information about your hotel on the Internet and I would like to book a twin
room for two people for Friday, October 31, and Saturday, November 1.
I look forward to hearing from you soon.
Sincerely,
Jerry Kang
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Dear Ms. Kelly,
Thank you for your prompt reply.
It's been a good news for us, and would you please reserve a twin room for me for the
nights of Friday, October 31, and Saturday, November 1.
I will fax my credit card details immediately.
Best wishes,
Jerry Kang
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Dear Ms. Kelly
I regret to say that I have to cancel my reservation for the nights of Friday, October 31,
and Saturday, November 1. I understand that I will have to pay a $20 handling fee.
Please accept my apologies for any inconvenience.
Sincerely,
Jerry Kang