Q3 How to Deal With Obscene Telephone Calls It's the type of situation no one should have to deal with, but if you ever do, it's best to know how to handle it quickly and well. Receiving phone calls in which the caller says nothing, breathes heavily into the phone or makes some type of threatening, obscene or harassing comments, requires immediate action. Here's how to handle such a difficult situation. Instructions 1 Avoid any type of response. When these calls begin to occur, avoid saying anything to the caller. Hang up quickly and quietly. As difficult as it may be, avoid expressing any type of anger, fear or disgust. Don't even slam down the phone. Such actions may just encourage the individual to call again. 2 Inform members of your household about the calls and how to handle them. Instruct children to never say that their parents or guardians are not at home, but rather to tell the caller that they cannot come to the phone. No one should give out any type of information to the caller, including names and addresses. 3. Purchase Caller ID services. It will allow you to see who is calling, his name and phone number. You or someone else can return the call at another time and ask them to stop calling. 4. Install a device that disconnects the caller with the touch of a button rather than having to pick up the phone. This device also plays a message that notifies the caller that you will not accept this type of call. 5. Screen your calls with your answering machine. Tell friends and family that you will not pick up until you hear their voice. An obscene caller will typically not leave a message on an answering machine. 6. Utilize the call return option available on your phone. If you do not have Caller ID, then this option will call the number back. You can politely ask the person to stop calling you and announce that if she continues, you will take further steps. Q5 *Pay phone: a usually coin-operated public telephone *Direct dialing: * Telemarketing: the marketing of goods or services by telephone. Q9 Number for police 110 (Taiwan) For fire/accident 119 (Taiwan) US (911) US (911) Other emergencies (112) Q10 area code --a usually 3-digit number that identifies each telephone service area in a country (as the United States or Canada). 2-digit number in Taiwan. E.g. 02 (Taipei) 06 (Tainan). Q 14 . Here are some ways by which you can save money on your phone bills: 1. Get an affordable monthly plan: Conduct a market research to find out an affordable plan for your telephone. If you can get a plan that has lower call rates and charges less per second you can save some amount of money on your bills. To cut short your mobile bills you can look for a low cost monthly recharge plan. 2. Cut down the usage: Avoid using your phone unless it is an emergency or you need to convey an important message. For conversations and chats with relatives that can wait avoid using the phone. For mobile phones recharge the amount you can afford every month and stick to it. Put a stop on the habit of getting extra amounts recharged for your mobile phones. 3. Allot a fixed amount on phone bills: When you make your monthly budget plan allot a certain amount of money for paying phone bills. Try to cover all the bills within the framed budget amount. Keep some extra balance in case the bills are more. Do not cross the amount you have allotted as then you may have to cut short your other expenses. 4. Restrict the timings: Put restriction on the timings for which the telephone can be used. Advise your family members to follow the rules and not extend their telephone chats beyond that time. Fix the timing during which the kids will be allowed to chat over phones. Also ask them to limit it to important talks and not stretch it till hours. 5. Use texts instead of calls: If you need to convey a small message to a friend or relative it would be a better option to use the text option is mobiles than wasting the telephone bills. Messages related to meeting point, timings, things to remember, birthday wishes can be easily conveyed through texts. You can thus save a lot of money which would have been spent on calling for every such little thing. 6. Try innovative alternatives: Though letter writing is considered a bit outdated it can serve as a good substitute if you are fond of writing. It gives a different feeling and moreover you can express a lot more in a letter. If you want to stick to technological means emailing can be a good option where you can share a lot with your friends. You can also make use of options like video chats, Skype calls, and video conferencing on internet etc to cut down your phone bills. Q18 Yellow pages: -----the section of a telephone book that lists business and professional firms alphabetically by category and that includes classified advertising; also: a listing of products or services that is independently published White pages: ----the section of a telephone directory that lists individuals and businesses alphabetically Q20 answering machine --a machine that receives telephone calls by playing a recorded message and usually by recording messages from callers.