A: Hello, Sir. May I help you? B: I’d like to know what time the restaurant opens and where it is. A: The restaurant opens at 6:30 a.m. in the ABC Restaurant. B: I want to take hot springs. Where can I find them. A: Sorry sir. We don’t have hot springs, but you can enjoy spa. B: Alright. A: And do you need a wake-up call? B: No, thanks. B: I want to engaged with my girlfriend. So I want to upgrade our room. A: Ok, no problem. Anything else I can do for you? B: No. thank you. A: Here are your keys. A: Hello. I have a reservation for room 303. My name is Luca Chun. B: Yes, we have you down for two nights. But sorry we are not ready yet. A: Oh, never mind. We cam wait in the lobby. B: Thank you, sir. We’ll give you a coupon for your dinner.