Observer: _______________________________________ Observed: ____________________________________________
Course:____________________________ Date:_________________ _______ Instructor: _____________________________
Scoring Guide for “Work and Communicate Effectively in Groups”
How to use this scoring guide
As you reflect on your own or observe another’s behavior, use the right-hand column on this form to tally the number of times a
given behavior occurs or to make other notes about what you observe. After you complete the observation, assign an overall rating
to EACH COMPONENT (aka a “Sub Score”) using the following scale.
0 = not observed/not displayed 1 = emerging awareness 3 = developing practice 5 = responsible leadership/collaborative member
Note: Scores of “2” and “4” can be assigned even though they have no descriptive words here. They lie between adjacent scores.
Component #1: Use of Voice
To what extent did I/another:
1. Take responsibility for the ideas, assumptions, feelings and tone expressed through my
voice.
2. Contribute to the collective experience of the group by speaking congruently (what I say
is what I mean).
3. Respect my own voice and the voices of others as unique expressions of cultural
experience.
4. Share my voice in a caring and supportive environment that I helped to create.
5. Allow silent pauses in the group without the need to fill the space with my voice.
6. Other:
Component #1 Sub Score
Component #2: Listening Skills
To what extent did I/another:
1. Listen for patterns of connections.
2. Listen with all of my senses, not just my ears.
3. Listen for feelings.
4. Ask open-ended questions to clarify confusion.
5. Restate the expressed idea in my own words.
6. Summarize essential concepts and/or processes.
7. Refine the content of one’s statement or position based on the contributions of others.
8. Other:
Component #2 Sub Score
Component #3: Relational Skills
To what extent did I/another:
1. Create an amiable space that validates another person’s voice and participation.
2. Display curiosity about the other’s view and way of communicating.
3. Choose language and non-verbal behavior (eye contact, gestures, posture) that conveys
interest and engagement with another.
4. Be willing to examine my own thinking in relationship to what another person is saying.
5. Introduce personal examples to clarify or illuminate an idea.
6. Take personal responsibility to come prepared and be engaged.
7. Maintain the continuity of the topic in chaotic moments in order to investigate their
potential for learning.
8. Demonstrate awareness that one’s behavior affects the group’s effectiveness.
9. Check with others to ensure that other group members feel a sense of belonging, safety
and participation.
10. Honor the unique perspectives and experiences of individual members
11. Other:
Component #3 Sub Score:
Component #4: Facilitation Skills
To what extent did I/another:
1. Initiate a ritual of welcome.
2. Clarify the group’s purpose and goals.
3. Identify essential ground rules, concepts or questions.
4. Ask insightful questions for clarity and to stimulate further group responses.
5. Call attention to connections among the contributions from group members.
6. Invite others’ participation.
7. Maintain the group’s focus and well-being.
8. Positively acknowledge and celebrate the experience of teamwork.
9. Other:
Component #4 Sub Score:
TOTAL SCORE ________
Individual Assessment: ____________
Peer Observation Score: _____
Reflection Notes:
Student Learning Log: Which of the four areas (voice, listening, relational, and facilitation) presents the
greatest learning opportunity for you? What specific strategies could you develop to assist your learning in this
area?
Peer Observer Notes: