Amy LaZerte 7621 Latona Ave NE Seattle WA 98115 alazerte@yahoo.com (425) 218- 5836 Objective To facilitate the education and enthusiasm within my community to grow, consume, and delight in local food as the Office Manager for Seattle Tilth. Skills and Qualifications Excellent organization and follow-through to obtain great results. Obsessed with quality customer service. A superb communicator, verbal and written, who proactively keeps people “in the know”. Efficient, creative and detail oriented. Proficient with Microsoft Suite, QuickBooks, Databases, multi-line phones and standard office equipment. Fantastic interpersonal and time management skills. Passionate, motivated, and professional. Relevant Work Experience Office Assistant North Seattle Community College June 2011- Present Seattle, Washington North’s eLearning Support Center Assisted faculty and students in the office, over the phone, and via email in the navigation and management of their ANGEL accounts for online learning. Created, edited, and updated spreadsheets, documents, websites and reports using MS Office Suite. Researched requirements and maintained reference binders for federal requirements regarding eLearning. Served several committees, including the Sustainability Committee, the Sustainability Curriculum Circle, the Sustainability Planning and Coordination Circle and the Business Technical Advisory Committee. Office Assistant North Seattle Community College Sep 2010- Jun ‘11 Seattle, Washington Sustainability Office Provided fantastic customer service to the faculty, staff, and students of North Seattle Community College while advocating for a more sustainable campus and a unified community. Conceived of, organized, and managed campus wide sustainability events, classes and workshops. Coordinated meetings and promoted community events using Outlook, social networking sites, and online calendars. Answered multi-line phones, took and distributed messages, maintained an organized office. Employed Microsoft Suite to create attractive reports, pivot tables, fliers, contact sheets and surveys. Requested, organized, and evaluated data for AASHE STARS; a large sustainability certification. Served as president of North Seattle Community College’s Sustainability Club. Bicycle Ambassador Cascade Bicycle Club Apr- Sep 2010 Seattle Washington Attended events and provided the public with bicycle safety information and maps. Performed helmet fittings on children and adults to ensure safety and proper fit. Performed bike safety education and outreach to diverse populations. Kept up to date on local bike politics and tactfully discussed hot-button transportation issues with the public. Education North Seattle Community College Administrative Assistant and Advanced Customer Service Certificates Seattle, WA Graduated June 2011 Cornish College of the Arts BFA in Performance Production Emphasis in Stage Management Seattle, WA 2005