_______ North Seattle Community College ________________________________________
Business, Engineering, and IT
Course Establishment Form
Outline
Effective Date: Winter 2014
Division:
Business, Engineering &
Information Technologies
Program/Dept:
Business
Course Number:
IBN 402
Credits: 5
Variable:
Course Title:
IT Systems and Challenges
Inst. Intent:
21 Vocational Preparatory
Fee: Yes
No X
CIP: 52.1101
Type
Degree/Certificate Requirement:
Yes X
No:
Name of Degree/Certificate:
Bachelor of Applied Science (BAS) in
International Business
Distribution Requirement for AA/AS:
Not Applicable
Transfer Status to 4-year institution:
Yes
No:
If yes, please describe:
Not Applicable
Course length:
11 Weeks
55
Course Contact Hours:
Lecture: 55
Prerequisite:
Class Size: 30
Lab: 0
Yes:
x
Clinical: 0
Other: 0
System: 0
No:
If yes, please describe:
Acceptance into BAS program
Required Placement Tests:
Yes
No x
If yes, please describe:
Comments:
Course Description:
This course offers an overview of how businesses use information technologies and systems to achieve
corporate objectives – including achieving operational excellence, developing new products/services,
enhancing decision making, and achieving competitive advantage. Students will learn about a variety of
issues facing organizations --infrastructure, security, business intelligence, networking, the Internet,
telecom, wireless, enterprise applications, e-commerce, and ethics. Several case studies will be
examined.
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Course Goals:
The goal of this course is to introduce business students to the integral role information systems play in
21st century enterprises and educate them on many of the primary IT topics from a business management
perspective.
NSCC Essential Learning Outcomes Met by Course:
Knowledge
 facts, theories, perspectives and methodologies within and across disciplines
Intellectual & Practical Skills, including
 critical thinking and problem solving
 collaboration: group and team work
Personal & Social Responsibility, including

ethical awareness and personal integrity
Integrative & Applied Learning
 synthesis and application of knowledge, skills and responsibilities to new settings and problems
Course Outcomes/Learning Objectives:
Upon successful completion of this course, students will be able to …
1. Demonstrate comprehension of current IT issues by successfully giving presentations and passing
exams on subject matter.
2. Explain system security risks and the precautions that must be taken
3. Discuss the global, ethical, and social implications of technology.
4. Recognize opportunities for achieving strategic advantage through information technology.
Topical Outline and/or Major Divisions:
I.
Information Systems (IS)in the Digital Age
A. Business Information Systems
1. What are information systems?
2. Critical role of information systems in business today – how they can transform
business
3. Current developments in Management of Information Systems (MIS)
B. Global e-business and collaboration tools: challenges, opportunities
C. Attaining competitive advantage with information systems
II. Information Technology Infrastructure
A. IT Infrastructure
1. Hardware: types, storage, input and output technology, trends
2. Software: operating system software
3. Managing hardware and software
a. Capacity planning
b. Service providers
c. Total Cost of Ownership (TCO)
d. Software localization – international business
e. Using software to improve decision making
B. Business Intelligence
1. Databases and data management systems
2. Using databases to improve business performance
3. Information management
C. Telecommunications, the Internet, and Wireless Technology
1.
2.
3.
4.
III.
IV.
V.
VI.
Computer networks: types and trends
The Internet
Growth of the Cloud computing platform
wireless world: cellular systems, wireless computer networks, RFIT, sensor
networks
D. Securing Information Systems
1. System vulnerability and abuse – malware, hackers, identify theft, crime
2. Internal threats
3. Building a framework for security: risk assessment, security policy, disaster
recovery, continuity planning
4. Technology and tools for protecting information resources
System Applications for the Digital Age
A. Enterprise applications and business value
B. Supply chain management systems
C. Global supply chains and the Internet
D. Customer Relationship Management (CRM) Systems
E-Commerce
A. E-commerce and the Internet
B. Key concepts
C. Business models and revenue models
D. Design of e-commerce Web site
E. Mobile digital platform and e-commerce
F. Social networking and the” wisdom of crowds”
Building Information Systems and Managing Projects
A. Decision-making and information systems
B. Systems and technologies for supporting decisions
C. Knowledge management systems
Ethical and Social Issues in Information Systems
A. Responsibility, accountability, liability
B. Privacy and freedom
C. Boundaries and quality of life
Course Requirements (Expectations of Students):
Students will be expected to demonstrate the ability to perform specific competencies listed under “Course
Outcomes/Learning Objectives.”
Methods of Assessment/Evaluation:
1. The student assignments, tests, and projects will be evaluated by the instructor.
2. Final grades are assigned according to published grading standards for the course.
Page 4
Required Text(s) and/or Materials:
Essential of Management Information Systems, Kenneth Laudon and Jane Laudon
OR as determined by instructor
Supplemental Text(s) and/or Materials:
As determined by instructor
Outline Developed by:
Outline Revised by:
Course Establishment Form 2001
A. le 10/11/01
Marcia Melsness
Date:
Date:
07/31/12