Chapter 15

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Chapter 15
True/False
Darken the letter on a Scantron that indicates whether the sentence or statement is true or false.
1. According to the United States Department of Education, more than 50 percent of college students are
graduating with degrees in computer-related fields.
2. Nearly every organization uses computers for basic document preparation.
3. IBM is one of the smaller computer companies with fewer than 3,200 employees and annual sales of less than
$8.6 million.
4. Today’s technology allows computer technicians to diagnose and repair software problems for a remote
location.
5. Even experienced corporate computer sales representatives are among an organization’s least highly paid
employees.
6. Few companies have their own corporate training departments.
7. Some Web sites specialize in helping people find jobs.
8. Vendor-sponsored certifications offer many special benefits as incentives.
9. Most certification programs require academic coursework.
10. Certification training options are available to suit every learning style.
11. Self-study is the most expensive option to help professionals prepare for certification examinations.
12. Typically, the more technical certification tests have lower fees.
13. Tivoli Certified Solutions is a programming certification sponsored by IBM that tests knowledge of creating
and maintaining J2EE application components.
14. The various tasks performed by the staff supporting a large database management system are a core around
which database management certifications are based.
Multiple Choice
Darken the letter on a Scantron of the choice that best completes the statement or answers the question.
15. Job titles for careers related to the ____ include project developer, programmer, software engineer, and
computer scientist.
a. computer equipment industry
b. computer software industry
c. computer service and repair industry
d. computer education and training industry
16. Computer manufacturers, software vendors, and retailers usually pay sales representatives, based on ____.
a. an hourly wage
c. the number of customers contacted
b. a yearly salary
d. the amount of product they sell
17. Job titles in the system development and programming area of an IT department include all of the following
except ____.
a. database administrator
c. systems analyst
b. application programmer
d. Web developer
18. The ____ directs a company’s information service and communications functions.
a. computer operator
b. quality assurance specialist
c. vice president of IT/chief information officer (CIO)
d. network security specialist
19. Entry-level jobs for graduating ____ students include database analyst, software engineer, systems
programmer, computer technician, and computer consultant.
a. computer engineering (CE)
c. computer technology (CT)
b. computer science (CS)
d. computer information systems (CIS)
20. A primary way to keep up-do-date on industry trends and technologies, to develop new skills, and to increase
recognition among peers in the computer industry is through ____.
a. professional organizations
c. continuing education activities
b. certification
d. all of the above
21. Professional organizations that are influential in the computer industry are the ____.
a. Association of Personal Computer User Groups (APCUG) and Java User Group (JUG)
b. Association for Computing Machinery (ACM) and Association of Information
Technology Professionals (AITP)
c. Linux Users Groups WorldWide (LUGWW) and Bureau of Labor Statistics (BLS)
d. all of the above
22. When choosing a certification, computer users should do all of the following except ____.
a. consider their career path during the long term
b. rely on the advice of people in unrelated fields
c. assess their background and experience
d. research certifications to find those that best match their needs
23. Many ____ classes for certification are available on the Internet and by many companies that have set up
intranets within their organizations.
a. self-study
c. instructor-led training
b. online training
d. Web resource
24. If a certification exam is not passed, the test-taker must ____.
a. pay the fee again to retake the test
c. never take the test again
b. immediately retake the test at no cost
d. complete a remedial course of study
25. ____ is an operating systems certification that tests basic knowledge of setting up and managing a Linux
operating system.
a. Red Hat Certified Technician (RHCT)
b. Microsoft Certified Professional (MCP)
c. Macromedia Certified Professional (MMCP)
d. Certified Lotus Professional (CLP)
Chapter 15
Answer Section
TRUE/FALSE
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2.
3.
4.
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6.
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10.
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14.
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F
T
F
T
F
F
T
T
F
T
F
F
F
T
DIF:
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DIF:
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DIF:
DIF:
Secondary
Secondary
Secondary
Secondary
Primary
Primary
Secondary
Secondary
Primary
Secondary
Secondary
Secondary
Secondary
Secondary
REF:
REF:
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15.02
15.03
15.05
15.06
15.07
15.07
15.13
15.18
15.20
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15.20
15.21
15.23
15.25
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1
1
1
1
1
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3
5
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8
7
DIF:
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Primary
Primary
Secondary
Primary
Primary
Secondary
Primary
Primary
Secondary
Secondary
Secondary
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15.05
15.07
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15.19
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MULTIPLE CHOICE
15.
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18.
19.
20.
21.
22.
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25.
ANS:
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B
D
A
C
B
D
B
B
B
A
A
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