Lessons Learnt from predeployment activity
Judith M Glass
Veronica Bellis
NCRS Project Managers
How did we go about it?
Paper prepared for the North Mersey Local
Implementation Strategy Board
Plan to implement Community NCRS as 1
project across 5 PCTs
Not IT led, clinician focus
Project went into Stage 0 in Jan 2005
How were the Board selected?
Power Grid developed
Influence (score: high = 2, low = 1)
How do they affect project outcomes
What power do they have to inform decision making
Importance (score: high = 2, low = 1)
How do their problems, expectations and interests
affect the project operations or desired outcomes
Example of how Members were
identified
Project Role
Role/Discipline
PCT/Represent Importance Influence
ing
Project
Executive
GP
LIS Board
2
2
Stakeholder
GP/LIS Board
LIS Board
2
2
Senior User
Senior
Nurse/Exec
Nurse
1 for each PCT
2
2
Project
Assurance
HIS Director
North Mersey
Health
Economy
1
2
Stakeholder
PCT Head of
IM&T
Represents 5
PCTs
2
1
Reporting mechanisms
Project Board report to LIS Board Monthly
Project Team report to Project Board 6
weekly
We only started in January!!!
Work Required
Data Quality
Identify/Recruit Staff
Project Organisation / Governance
Communication
Communications
and
Stakeholder Engagement
Lessons Learnt
Why Me?
Working with nurses using GP systems
Knowledge of community
Nurse Background
District Nurse until 2000
The Scope..
5 PCTs
North Liverpool
Central Liverpool
South Liverpool
South Sefton
Southport and Formby
Communications So Far..
Where we started
NPfIT Awareness Week
Prior to the week
Key Messages
Key Outcomes
Were your personal objectives met?
10%
Excellent
49%
41%
Good
OK
What did you enjoy?
Overall Presentation
7%
27%
23%
Explanation of insight
into NPFIT
No comment
All
10%
33%
Other
More Outcomes..
Evaluation - positive
Valued honesty
Short, sharp presentation
Volunteers for future work
Invites to future meetings
Engaging Clinicians
Existing
Networks
Go to
them
Programme
Board
Clinical
Credibility
Local
Knowledge
Service
Leads
Clinical
Benefits
With CSC..
Continuation of work so far
Communications strategy
Further clinical engagement
Service leads
Process mapping workshops
Overseen by project board
Commitment
Involvement
Support
Understanding
Awareness
Degree of involvement
And so it continues!
Awareness
Involvement
Commitment
Long road to go but on the way
Thank you…
Contact details..
Veronica Bellis
Tel: 0151 234 1322
Veronica.bellis@northmerseyhis.nhs.uk
Judi Glass
Tel: 0151 285 2197
Judith.glass@northmerseyhis.nhs.uk