Project management Organising, planning and scheduling software projects ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 1 Software project management ensuring that software is delivered on time and on schedule and meets requirements needed because software development is subject to budget and schedule constraints ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 4 Managers Plan and schedule development Supervise work Monitor progress Good Management doesn’t cause success; poor management leads to failure ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 5 Software management distinctions The product is intangible The product is uniquely flexible The software development process is not standardised Many software projects are 'one-off' projects Rapid change in technology ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 6 Management activities Proposal writing Project planning and scheduling Project costing Project monitoring and reviews Personnel selection and evaluation Report writing and presentations ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 7 Management commonalities These activities not peculiar to software mgmt Many techniques of engineering project management applicable to software Innovative, Technically complex engineering systems tend to suffer from the same problems as software systems ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 8 Project planning time-consuming Continuous activity Plans must be regularly revised Various different types of plan ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 10 Types of project plan Plan Quality plan Validation plan Configuration management plan Maintenance plan Staff development plan. ©Ian Sommerville 2000 Des cription Des cribes the quality procedures and s tandards that will be us ed in a project. Des cribes the approach, resources and s chedule used for sys tem validation. Des cribes the configuration management procedures and structures to be us ed. Predicts the maintenance requirements of the s ystem, maintenance cos ts and effort required. Des cribes how the skills and experience of the project team members will be developed. Software Engineering, 6th edition. Chapter 4 Slide 11 Project planning process Establish the project cons traints Make initial as sess ments of the project parameters Define project m iles tones and deliverables while project has not been com pleted or cancelledloop Draw up project schedule Initiate activities according to s chedule Wait ( for a while ) Review project progres s Revise estimates of project parameters Update the project s chedule Re-negotiate project constraints and deliverables if ( problems arise )then Initiate technical review and pos sible revis ion end if end loop ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 12 Project plan Introduction Project organisation Risk analysis Hardware and software resource requirements Work breakdown Project schedule Monitoring and reporting mechanisms ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 13 Activity organization Need tangible outputs for management to judge progress Milestones are the end-point of a process activity Deliverables are project results delivered to customers Waterfall process leads to easy definition of milestones ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 14 Milestones in the RE process ACT IVITIES Feasibility study Requir ements analysis Prototype development Design study Requir ements specification Feasibility report Requir ements definition Evaluation report Architectural design Requir ements specification MILESTONES ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 15 Project scheduling Split project into tasks and estimate time and resources required to complete each task Organize tasks concurrently to make optimal use of workforce Minimize task dependencies to avoid delays caused by one task waiting for another to complete Dependent on project managers intuition and experience ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 16 The project scheduling process Identify activities Identify activity dependencies Estimate resources for activities Allocate people to activities Software requirements ©Ian Sommerville 2000 Create project charts Activity charts and bar charts Software Engineering, 6th edition. Chapter 4 Slide 17 Scheduling problems Estimating the difficulty of problems and hence the cost of developing a solution is hard Productivity is not proportional to the number of people working on a task Adding people to a late project makes it later because of communication overheads The unexpected always happens. Always allow contingency in planning ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 18 Bar charts and activity networks Graphical notations used to illustrate the project schedule Show project breakdown into tasks. Tasks should not be too small. Activity charts show task dependencies and the critical path Bar charts show schedule against calendar time Project management software automates ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 19 Task durations and dependencies Task T1 T2 T3 T4 T5 T6 T7 T8 T9 T10 T11 T12 ©Ian Sommerville 2000 Duration (da ys) 8 15 15 10 10 5 20 25 15 15 7 10 Dependencies T1 (M1) T2, T4 (M2) T1, T2 (M3) T1 (M1) T4 (M5) T3, T6 (M4) T5, T7 (M7) T9 (M6) T11 (M8) Software Engineering, 6th edition. Chapter 4 Slide 20 Activity network 8 days 15 days M1 T3 15 days T9 T1 25/7/99 4/7/99 start 14/7/99 5 days 4/8/99 25/8/99 T6 M4 M6 M3 7 days 20 days 15 days T7 T2 25/7/99 10 days M2 T4 T11 10 days M7 T5 5/9/99 11/8/99 T10 18/7/99 M8 15 days 10 days T12 M5 25 days T8 Finish 19/9/99 ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 21 Activity timeline 4/ 7 11/ 7 18 /7 25 /7 1/ 8 8/ 8 15 /8 22 /8 29 /8 5/ 9 12 /9 19 /9 St art T4 T1 T2 M1 T7 T3 M5 T8 M3 M2 T6 T5 M4 T9 M7 T 10 M6 T 11 M8 T 12 Fi nish ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 22 Staff allocation 4/7 Fred 11/7 18/7 25/ 1/8 8/8 15/8 22/8 29/8 5/9 12/9 19/9 T4 T8 T11 T12 Jane T1 T3 T9 Anne T2 T6 Jim M ary ©Ian Sommerville 2000 T10 T7 T5 Software Engineering, 6th edition. Chapter 4 Slide 23 Risk management identifying risks and drawing up plans to minimise their effect on a project. A risk is a probability that some adverse circumstance will occur. ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 24 Risk Management is Important Loosely defined requirements Difficulties in estimating dependence on individual knowledge and skills ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 25 Software risks Risk Staff turnover Risk type Project Management change Project Hardware unavailability Project Requirements change Project and product Specification delays Project and product Project and product Product Size underestimate CASE t ool underperformance Technology change Product comp etition ©Ian Sommerville 2000 Business Business Description Experienced staff will leave the project before it is finished. There will be a change of organisational management with different priorities. Hardware which is essential for the project will not be delivered on schedule. There will be a larger numb er of changes to the requirements than anticipated. Specifications of essential interfaces are not available on schedule The size of the system has been underestimated. CASE t ools which support the project do not perform as anticipated The underlying technology on which the system is b uilt is superseded by new technology. A competitive product is marketed before the system is completed. Software Engineering, 6th edition. Chapter 4 Slide 26 The risk management process Risk identification Risk analysis Risk planning Risk monitoring List of potential risks Prioritised risk list Risk avoidance and contingency plans Risk assessment ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 28 Risk identification Technology risks People risks Organisational risks Tools risks Requirements risks Estimation risks ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 29 Risks and risk types Risk type Techno logy People Organ isationa l Tools Requi rements Estim ation ©Ian Sommerville 2000 Possibl e risks The da tabase used in the system canno t process as many transa ctions per second as exp ected. Software componen ts which shou ld be reused cont ain de fects which limit their fun ction alit y. It is im possible to recruit staff wit h the skill s required. Key staff are ill and unava il able at criti cal tim es. Requi red training for staff is not availa ble. The o rgan isation is restructured so that diff erent manag ement are respons ible for the project. Organ isationa l f inancial problems force reduc tions in the project budge t. The cod e gen erated by CASE tools is i neffi cient. CASE tools canno t be integrated. Changes to requirements which requir e major design rework are proposed . Customers fail to unde rstand the im pact of requirements chang es. The tim e requir ed to deve lop the software is unde restim ated. The rate of defect repair is und erestim ated. The size o f t he software is unde restim ated. Software Engineering, 6th edition. Chapter 4 Slide 30 Risk analysis Assess probability and seriousness of each risk Probability may be very low, low, moderate, high or very high Risk effects might be catastrophic, serious, tolerable or insignificant ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 31 Risk analysis Risk Organ isationa l f inancial problems force reduc tions in the project budge t. It is im possible to recruit staff wit h the skill s required for the p roject. Key staff are ill at crit ical tim es in the project. Software componen ts which shou ld be reused contain defects which limit their func tiona lit y. Changes to requirements which requir e major design rework are proposed. The o rgan isation is restructured so that diff erent manage me nt are respons ible for the project. The da tabase used in the system canno t process as many transactions per second as expec ted. The tim e requir ed to deve lop the software is unde restim ated. CASE tools canno t be integrated. Customers fail to unde rstand the im pact of requirements change s. Requi red training for staff is not availa ble. The rate of defect repair is und erestim ated. The size o f t he software is unde restim ated. The cod e gen erated by CASE tools is i neffi cient. ©Ian Sommerville 2000 Probability Effects Low Catastrophic High Catastrophic Moderate Moderate Serious Serious Moderate Serious High Serious Moderate Serious High Serious High Moderate Tolerable Tolerable Moderate Moderate High Moderate Tolerable Tolerable Tolerable Insignif icant Software Engineering, 6th edition. Chapter 4 Slide 32 Risk planning Consider each risk and develop a strategy to manage that risk Avoidance strategies Minimisation strategies Contingency plans ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 33 Risk management strategies Risk Organ isationa l financ ial problems Recruitm ent problems Staff illness Defective componen ts Requi rements chang es Organ isationa l restructuring Database performanc e Unde restim ated deve lopment time ©Ian Sommerville 2000 Strategy Prepare a briefing document for senior manage ment show ing how the p roject is making a very im portant contribu tion to the goa ls of the bus iness. Alert customer of potential difficulti es and the possibil ity of delays, inves tigate buying- in componen ts. Reorgan is e team so that there is more ove rlap of work and people therefo re unde rstand each other ’s jobs. Replace pot entia lly defective componen ts wit h bough t-in componen ts of known reli abilit y. Derive traceabili ty info rmation to assess requ ir ements chang e im pact, maximi se information hid ing in the design. Prepare a briefing document for senior manage ment show ing how the p roject is making a very im portant contribu tion to the goa ls of the bus iness. Inves tigate the po ssibilit y o f buy ing a high er-performanc e database. Inves tigate buying in componen ts, inve stigate use of a program gene rator. Software Engineering, 6th edition. Chapter 4 Slide 34 Risk monitoring monitor risks regularly - becoming less or more probable Also - whether the effects of the risk have changed Each key risk discussed at management progress meetings ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 35 Risk factors Risk type Techno logy People Organ isationa l Tools Requi rements Estim ation ©Ian Sommerville 2000 Potential indi cators Late delivery of hardware or support software, many reported techno logy problems Poor staff morale, poor relationsh ips amongst team member, job availa bilit y organ isationa l gos sip, lack of action by senior manage me nt reluctance by team members to use tools , complaints about CASE tools, demand s for highe r-powered workstations many requir ements chang e reque sts, customer complaints fail ure to meet agreed schedule, failure to clear reported defects Software Engineering, 6th edition. Chapter 4 Slide 36 Key points Good project management is essential for project success The intangible nature of software causes problems for management Managers have diverse roles but their most significant activities are planning, estimating and scheduling Planning and estimating are iterative processes which continue throughout the course of a project ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 37 Key points A project milestone is a predictable state where some formal report of progress is presented to management. Risks may be project risks, product risks or business risks Risk management is concerned with identifying risks which may affect the project and planning to ensure that these risks do not develop into major threats ©Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 4 Slide 38