Michael E. McKenna 2440 Whitby Rd. | Havertown | PA | 19083 Michael.McKenna2@uphs.upenn.edu EDUCATION: 484 - 477-6193 | TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA Bachelors of Business Administration | Exp. Graduation: August 2015 MAJOR: Accounting | MINOR: Management Information Systems INFORMATION TECHNOLOGY SKILLS: Analysis: Information Systems: Microsoft Office, Visio SAP Business Objects; Oracle Hyperion planning + ESSBASE, SmartView Acct. Information Systems: Infor Lawson, Oracle BEN Financials Project Management: Microsoft SharePoint, Box EXPERIENCE: PENN MEDICINE, Philadelphia PA January 2011 – Present Junior Accountant (February 2014 – Present) Responsible for month end close reports and journal entries; as well as dashboard and physician snapshot reporting for the department. Accountable for payroll/salary distribution for 200+ employees, including: new hire support, time reporting, salary/labor hour reconciliation, and fund reallocations. Design web intelligence reports in data warehouse from SAP Business Objects for efficient reporting on the University side. Work collaboratively with management staff and IT on department projects and initiatives. Participate in the fiscal year projection and budget spread process. Train semester internship students on health system processes such as: revenue cycle; data extraction, reconciliation, analysis; and financial reporting. Financial Assistant (February 2013 – February 2014) Aided new management in their transition into department with knowledge of standard operating procedures and budget process. Assisted the director of finance in month-end close reports. Responsible for all of department’s vendor/employee disbursements and reimbursement requests. Utilized information systems to extract and create viewable reports for physician reporting and department monthly dashboards. Was leaned on for knowledge of information systems for billing, coding and patient care projects pertaining to compliance. Clerical Assistant (January 2011 – February 2013) Worked at length with Administrative Financial Officer to get a firm comprehension of financial processes and day-to-day operations. Assisted in extraction and consolidation of monthly departmental productivity data for 18 physicians who serve 5500+ patients and perform 3300+ surgeries. Collaborated with systems engineer on internal information systems upkeep. Troubleshooting with all levels of departmental staff (i.e. billing database, address database, physician availability calendar, patient call tracker). Administered the automatic distribution of mail invitations for department-wide events with address database and Microsoft Access. Conducted administrative and clerical duties to assist management and staff in daily operational activities. MCCALL GOLF & COUNTRY CLUB – Upper Darby, PA April 2004- Present Sales Associate Assist management with customer-related analytics reporting via the POS customer system. Handle over $1,000 of pro shop transactions daily and reconcile deposits at end of business day. Train new pro shop/course care employees. Help pro shop and banquet hall set-up and clean-up for large club events and tournaments. PROJECTS AND INIATIVES (Penn Medicine) Grants calendar/Penn+Box – Department initiative between administrative and research staff to improve the submission process for research grants as well as the efficiency in storing secure research documents. Participated in process flow, team discussions, PowerPoint creation for faculty, Penn+Box implementation, and application testing. SharePoint implementation – Department initiative to obtain secure, collaborative space for faculty, hospital staff and research staff. Acted as the site administrator and handled site and sub-site creation, as well as permission hierarchy and access problems encountered by staff. Nurse Compliance – Department initiative to ensure that nurse practitioners are following up with discharged patients. Extracted and consolidated data from separate sources and created spreadsheets to track compliance ratios. Neurosurgeon database – Department initiative to gain an understanding of the neuroscience market in the tri-state area. Did market research on neurosurgeons and hospitals in the tri-state area; summarized the data and it was used for executive summaries and long-term goals. Physician referral database – Administrative project to effectively track what specialties and hospitals are referring patients to our department. Worked closely with interns and director of finance in researching physicians’ specialties and hospitals. Research reporting – Internal goal to improve financial reporting on University side. Completed over 60 hours of training to understand the University processes from chart of accounts to Business Objects advanced training. Currently dedicate 30% of work to creating and running business object reports under the supervision of the director of finance and the grants manager. Satellite “downstream” revenue – Marketing initiative to satisfy patients by expanding into the community with satellite sites. Worked with director of finance to gauge how much revenue the hospital is seeing from the expansion; information relayed to faculty and upper management on a monthly and quarterly basis. Code bundling – Three year financial impact analysis on spine procedures codes that were unexpectedly bundled. Assisted in the extraction, consolidation and summarization of the data in Excel and pivot tables. Marketplace Shift – Year-to-Year financial analysis on the influx of outpatient cases and decrease in inpatient cases. Worked with corporate IT architects to receive detailed patient procedure billing. I parsed the data and formulaically summarized it by case to determine the financial impact of an IP/OP.