ICT and Development April 1, 2008 Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 1 Guest Presentation by Faheem Hussain, EPP Ph.D. student Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 2 ICT and Development Also called ICT for Development “ICT4D” Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 3 Development in Context 50-60 years ago, the world was VERY different • Much of the world was not independent • Much lower population • Much greater disparities Urban/rural By ethnicity or sub-group Limited granular data Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 4 Development Trajectories Post WWII • Intl. Agencies + the state = big development • Rapid industrialization, e.g., Japan/USSR 1960s/70s • State guiding the economy to the provision of “basic needs” • Lots of “appropriate technology” ideas 1980s • State is incompetent, let markets take care of things • Economies liberalize Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 5 Development Trajectories (cont.) 1990s • Markets are central • BUT liberalization/globalization may bypass the poorest, so need civil society to increase “participation” • USSR falls apart, liberalization accelerates 2000s • Market to the poorest: consumer = citizen. • IT is everywhere. • State must be guarantor of private interests Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 6 Where did (does) Technology Fit In? Incremental changes within processes Changes to processes within economy (e.g., Services/Knowledge Economy) ICT • Large investments and growth Infrastructure buildout • What were large US buildouts? When? By Whom? US Govt. played an emorous role, e.g., Tennessee Valley Authority (TVA) Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 7 Internet - Innovation at the Edge Some innovation is expensive • Pharmaceuticals • Chip design (and building) Some innovation can be done in the archetypal “garage” or with limited resources • • • • • Firefox (originally) Podcasts RSS (co-invented by a 14-year old) GIS Mashups (e.g., Google maps + Craigs List) Street theaters and songs for HIV education The Internet by design is meant to allow innovation at the edge • “Dumb” cloud in the middle Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 8 ICT4D - Scholarly Work Earlier, was segmented by domain • Developmental Economics • Energy, Healthcare, etc. • IT Newly emerging field of ICT and Development • Nascent • Many “events” are not rigorous (e.g., WSIS) Lack of metrics is a serious challenge ICTD2006, ICTD2007, etc. (we are helping co-organize) are important efforts WWW conference now has an emerging regions track • A few journals are there (e.g., ITID) Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 9 Field Work Theory vs. Practice • “In theory there is no difference between theory and practice. But, in practice, there is” – Jan L.A. van de Snepscheut Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 10 Student Activities at CMU TechBridgeWorld • www.techbridgeworld.org • Has opportunities for student research and participation SURG • Student Undergraduate Research Grant …and more Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 11 ICT for Sustainable Development Challenges of sustainable development Is ICT just “Toys for rich”? Atoms, bits, and more – Going beyond the digital divide Case examples Educational programs to meet the challenges • Interdisciplinary Why this is difficult (but important) Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 12 Copenhagen Consensus 2004 Applies an economic filter as to what you’d spend money on • “good projects” vs. • “bad projects” What other filters/frameworks might one apply to determining projects for global sustainability? • Timeframe • Likelihood of success • Cost-benefit analysis (CBA) Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 13 Millennium Development Goals (MDGs) Goals for development globally adopted after the Millennium Summit • Specify quantitative targets over ~15-20 years • Most deal with basic human development Nothing directly relating to Information and Communications Technology (ICT), or even infrastructure Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 14 Millennium Development Goals Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 15 MDGs Don’t Mention a Number of Things ICT • Only peripherally mentioned in Topic 8 Doesn’t even mention Energy Wealth (GDP) Doesn’t lead to a composite measure of Human Development • E.g., HDI – Human Development Index, which spans literacy, infant mortality, etc. Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 16 Themes Enabling ICT ICT and Development (Groups) Human-Computer Interaction, Sensors, Communication, Databases/Information Systems, Controllers/Actuators/Effectors Infrastructure Development Energy & Transportation Basic Human Needs and Development Healthcare Water & Sanitation Agriculture Economic Development Job Creation & Poverty Reduction Education Empowerment Alienation, Peace, & Prosperity Transparency, Democracy, & E-Governance Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 17 Is ICT Even a Factor? Services are the largest portion of global economy (over agriculture and manufacturing), SO If you’ve got a in your hand… …then everything starts to look like a Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 18 Bill of Rights for the Information Age “Getting the right information to the right people in the right language in the right timeframe in the right level of detail” Jaime Carbonnel (1997) To this, we can add “for the right value” Challenges • Subjective • Lots of competing goals Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 19 What would a Farmer do with ICT? Needs seed, soil, water, fertilizer, money (credit), etc. But, with information, could • Know what to plant • When to plant • How to manage • Reduce diseases • Optimize sales (negotiation, supply-chain) This is starting to look like a Decision Support System (DSS) Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 20 (Barely) Making a Living Value-chain: Cup of Coffee (UK) 200 180 160 Price (UK pence) How do we obtain fair prices for farmers? 140 120 100 80 60 40 20 ric e il e rP R et a R oa sti ng in g ka g Pa c os ts po Ex g& D rt C ry in g e la g H au M kt Fa rm er 's Pr ic e 0 Source: Guardian Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 21 Impacts of Technology - Productivity Farming System / Input Level Shifting cultivation Low traditional Moderate traditional Improved traditional Moderate technological High technological Special technological Ha/person required to feed 2.65 1.20 0.60 0.17 0.11 0.08 0.05 Source: Lal (2003) • Advanced technologies include sensors, drip irrigation, robotics, etc. • Even simple laser soil levelers can be valuable for saving water Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 22 ICTs and MDGs Allocation of resources to an MDG sector and ICT Allocation of resources to ICT in the sector Allocation of resources to the sector ICT-related increased efficiency in delivering Non ICT-related increased efficiency in delivering Impact on this MDG sector Increased efficiency in delivering in the sector Source: World Bank Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 23 Investing in ICTs for Development Simple RoI calculations may be difficult • Greatest “bang for buck” may be direct, e.g., distributing condoms But education plays an enormous role • ICT’s best promise is in increasing efficiency, transparency, and empowerment • Effects may be disperse and hard to appropriate If a government kiosk is established, is it Min. of Communications that should pay? Or Min. of Education? Healthcare? Commerce? • Investments may be modest A telecom network is 10-100x less expensive than roads Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 24 Development Needs Drive ICT Research (examples only, non-exhaustive) Infrastructure Development S Basic Human Needs and Development S Disaster / DB/IS CTRL Weather Advanced DB/IS Urban Transport C CTRL HCI CTRL C HCI HCI Management C S Enabling ICT Remote DB/IS Medical Detection / Diagnosis C DB/IS Water Management CTRL Health DB/IS Monitoring and Epidemiology C S DB/IS S Electricity Load HCI CTRL Forecasting and Warning C C S HCI HCI Drip and Advanced Irrigation CTRL Empowerment DB/IS Distance and e-Learning HCI C DB/IS S S Electricity Theft Reduction Economic Development Agricultural Price Discovery DB/IS E-Governance C Expanding DB/IS Markets for Rural / Traditional Goods C HCI C DB/IS HCI National and Global Inclusiveness C DB/IS Digital Libraries C HCI C Sensors, Communication, Databases/Information Systems (DB/IS), Controllers/Actuators/Effectors (CTRL), Human-Computer Interaction (HCI) Incorporates issues of: OS, Protocols, Robustness, Software, Hardware, Power Management, Ethics and Policy issues in Computing • Carnegie Mellon University • SpringRegulation, 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ Security, etc. 25 Power Connectivity e-Choupal Agriculture Supply-Chain Training Content Helps millions of Indian farmers; is a model for replication worldwide Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 26 The e-Choupal System 1. ICT Infrastructure: a. b. c. d. e. f. g. Computer Internet Multimedia Broadband Smart Card VSAT Solar Power 2. Physical Reach: a. Choupals within walking distance b. Multipurpose Warehouse hubs within driving distance 3. Key Intermediaries: a. Sanchalak (1 per cluster of 5-6 villages) 1500/state b. Sanyojak (1 per group of 10-15 choupals) 100/state c. ITC (support the farm produce marketing end) Committed Multinational Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 27 Transaction Costs The Mandi Chain Rs per MT Trolley Freight to Mandi = 100 Filling & Weighing Labour = 70 Farmer Incurs 270 Labour Khadi Karai = 50 Handling Loss = 50 Processor Incurs Source: ITC Commission to Agent = 100 Cost of Gunny Bags (net) = 75 Labour (Stitching, Loading)= 35 505 Labour at Factory (Unload) = 35 Freight to Factory = 250 Transit Losses = 10 Total Chain 775 Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 28 Transaction Costs The eChoupal Chain Rs per MT Trolley Freight to Mandi = 100 Filling & Weighing Labour = 70 Farmer Incurs 270 Labour Khadi Karai = 50 Handling Loss = 50 Source: ITC Sanchalak 50 Commission to Agent = 100 Cost of Gunny Bags (net) = 75 Processor 505 Labour (Stitching, Loading)= 35 Incurs 185 Labour at Factory (Unload) = 35 Freight to Factory 100 = 250 Transit Losses = 10 775 185 Total Chain Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 29 e-Choupal Technologies were largely off the shelf Information was free to farmer • ITC and Sanchalak only make money if he/she chooses to transact Trust was a key ingredient to the success of eChoupal Information is only one ingredient – ITC provided the supply chain to actually fulfill the transaction (warehouses nearby) They are extending the infrastructure for other uses Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 30 Successful Development Sustainable Institution and capacity building Stakeholder participation Empowerment Feedback and flexibility • Transparent metrics Ethics and Policy issues in Computing • Carnegie Mellon University • Spring 2008 • Tongia • http://www.contrib.andrew.cmu.edu/~tongia/sp08/08-200/ 31