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IBM Software Group
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Composing Multi-tenant User Interfaces using
WebSphere Portlet Factory
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IBM Developer Skills
© 2007 IBM Corporation
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Building a Software
as a Service solution requires addressing
a few key technical
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with
two
spaces
on
either
side
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challenges. In a set of recorded demonstrations,
weinwill
show
how to address a
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SaaS Demo Series – The Banking Application
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Enterprise Scenarios


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

Building Multi-Tenant Applications using WebSphere
Portal Server
Composing Multi-tenant User Interfaces using WebSphere
Portlet Factory
Designing a Multi-tenant Data architecture using DB2 V9
Enforcing Security in a multi-tenant application
Building a multi-tenant user registry using WebSphere Portal Server &
Tivoli Directory Server
Enforcing Role Based Access Control using WebSphere Portal Server & Tivoli
Directory Server
Securing Workflows using WebSphere Process Server & Tivoli Directory
Server
developerWorks
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© 2007 IBM Corporation
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Software as a Service
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In this series, there are 7 demonstrations using “The Banking Application” that
show how IBM middleware and configuration techniques can be used to solve
key technical challenges for SaaS developers.
Hosting multiple tenants from a shared environment requires a high degree of
configurability in order to provide each tenant with the branding and
customization that they require. In this demo we will look at the dynamic profiling
Indications
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capability of WebSphere Portlet Factory and how
that
is= used
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virtual portals to provide tenant customization through configuration rather than
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Technical Challenge Addressed in this Demo
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 How can you support customization of the User Interface
layer for different tenants using configuration?
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 How can you support unique branding for different
tenants?
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developerWorks
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Software as a Service
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There
are
challenges addressed in this demo:
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1. How can the user
layer
in the multi-tenant application be customized
with interface
two spaces on either
side
for different tenants through configuration, as opposed to writing new application
code?
And 2. How do you enable unique branding for different tenants?
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Implementing a Configurable User Interface using WPF Dynamic Profiles
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Using Dynamic Profiles, you can simplify administration of configuration
parameters for multiple tenants using a single Administrator portlet
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Provider Administrator
configures the profiles for
banks
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Show / Hide
Configurability
Users and admins of
bank2 see a UI generated
using “Profile for bank2”
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Portal Server
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Using
Profile for
Bank1
Profile for
Bank2
Using
WPF Runtime
Configuration of Optional Value List
developerWorks
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Software as a Service
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By using the WebSphere
with two spacesPortlet
on either side Factory dynamic profiles feature in conjunction
with virtual portals, a developer can create multiple highly customized
applications from one code base.
Through dynamic profiles, an application developer can define variables in a
common ‘profile set’ that can be configured by each tenant’s administrator at
runtime.
Tenant specific customizations are created by applying those configured profiles
to their portlets at runtime to change the appearance, content and behavior of the
portlet.
This demo focuses on the role of the provider administrator. This role is
responsible for customizing the tenant user interfaces. In support of this scenario
we created a Configuration portlet for the provider administrator role that allows
them to configure each tenant’s portlets using a single portlet. The configuration
portlet code snippet created for this feature is available for download off of the
demo page.
Within the configuration portlet, we show how the provider administrator role
configures the portlet fields ‘account name’ and ‘account description’ to show in
bank1’s 'add account for customer' portlet while suppressing the account
description from the same portlet for bank2. We also show how the Account Type
selections are tailored for each each bank by modifying the allowed values.
In this demo we will describe how to implement, manage and specify profiles for
multiple tenant banks.
We log in as the provider administrator to view the configurability options that the
bank supports.
This is the configuration page.
Currently there are three profiles defined: default profile, bank1 profile, and
bank2 profile. Let’s open bank 1’s profile.
In a profile you can configure the basic attributes for a bank.
For example, the bank id, bank name and endpoints for web services.
You can also configure custom attributes for the bank.
This is one of the configuration pages for the Customer Management portlet.
You can specify the query conditions you would like to provide to search for the
customer management data. You can also configure whether custom attributes
are necessary on the Customer Management portlet.
You can hide unnecessary attributes.
On the next page you can rename attributes and set up list box selection values.
Later in this demo you will be shown Bank 1’s Account type selections as
‘Savings’ and ‘Checking’, while Bank 2’s selections include a third account type
of ‘External’.
Lets log in as the administrator for bank 1
Here we can see the four query condition that we set up on the configuration
page.
Since we didn’t hide any of the custom attributes for Bank 1, we see all of the
attributes when we add, update or view the customer data.
Now lets configure the profile for bank 2.
Here we set the bank id and bank name for bank 2
We will disable search capability by userid and last name. We’ll assume the
email and zipcode are not applicable to bank 2 and we’ll set them to ‘Hide’ to
prevent them from appearing in the user interface.
We save the profile.
Now lets log in as the administrator for bank 2
As you can see in the Customer Management portlet, because we disabled the
search by ‘userid’ and ‘last name’, they do not appear here.
Since we set ‘email’ and ‘zipcode’ to ‘hidden’, they do not appear in the portlet.
Let’s take another look at bank 1’s profile.
Here we set the ‘account type’ values to ‘savings’ and ‘checking’
When we log in to bank 1 as administrator, we have an ‘Account View’ portlet
where we can manage customers’ account information.
When adding account information, a drop down list is used to identify the
‘account type’. Here we can see the optional values of ‘Savings’ and
‘Checking’that we set in the configuration page.
We log back into bank 2 as the service provider administrator.
We hide the attribute ‘Account name’ and rename the attribute ‘Description’ to
‘Branch’.
We change the optional values for ‘Account Type’ to include a third value of
‘External’.
We log back into bank 2 as the administrator
We access the Account Management Portlet. Here we can see that the attribute
‘Branch’ is visible instead of ‘Description’, and the ‘Account Name’ is no longer
visible in the portlet.
When we ‘Add’ an account, we can see the value ‘External’ in the Account Type
drop down list.
When new tenants are added, you need to add an additional profile. To do this
you specify the name of the new profile in the input field and press the ‘Create a
Profile’ button. This profile will inherit the values in the default profile.
Profiles can also be deleted using this interface.
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Conclusion
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 Use WebSphere Portlet Factory dynamic profile capability to
enable tenant customization of the user interface.
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 DeveloperWorks article:
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Building Multi-Tenant portlets using WebSphere Portlet Factory
Dynamic Profiles
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developerWorks
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Software as a Service
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In 10pt
conclusion,
we Maximum
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demonstrated
how to use WebSphere
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dynamic profiles towithsupport
Dynamic profiles can be used to feed
two spaces on multi-tenancy.
either side
different attributes and different configuration parameters to multiple tenants.
Please take the time to read the developerWorks article on this topic by clicking
on the link here.
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Ready to Go Further With IBM?
 Join the SaaS Community
Learn
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Register for PartnerWorld
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Select Software as a Service as an interest area
Network with other SaaS business partners at SaaSpace.com
more.
Deploy
 Visit the Virtual Innovation Center (VIC)
faster.
Take the SaaS Education Courses
Fill out the VIC Project Profile for a no-charge technical assessment and custom
enablement road-map
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Market your
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 Qualify for the SaaS Specialty
Receive additional marketing resources and benefits
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www.ibm.com/partnerworld/saas
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IBM10pthas
resources and programs to help you
change &
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become relevant in
Software
with the
two spaces
on either side as a Service market. Whether you’re an ISV,
System Integrator or Reseller, we can provide education, support and benefits to
help you grow revenue and differentiate yourself.
The first step will be to join the SaaS community. You will automatically be kept
aware of new SaaS technical benefits and workshops and get the enablement
help that you need to transform your application for delivery in the IBM Software
as a Service model.
Then, as a member of IBM SaaS community, you can register at the Virtual
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support and education to help build your Software as a Service knowledge and
skills.
As an Advanced level member of PartnerWorld, you have the opportunity to gain
access to additional marketing and sales support by qualifying for the Software
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For more information, Visit our main site at www.ibm.com/partnerworld/saas.