Get That job! Résumés, Portfolios and
Interview Skills
Travel and Tourism Management
Copyright
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Copyright © Texas Education Agency, 2014. All rights reserved.
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What is a Job?
It is a paid position of regular employment
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Jobs in Travel and Tourism Management

Food Service Managers

Interpreters and Translators



Lodging Managers
Managers
Meeting, Convention and Event
Planners

Reservations and Transportation
Ticket Agents and Travel Clerks

Tour Guides and Escorts

Transportation Attendants

Travel Agents

Travel Guides
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How Does the Search Begin?
 Businesses
 Internet
 Networking
 Want ads
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Key Requirements
 Résumé
 Portfolio
 Interview skills
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Résumé
A brief history of a person’s education,
work experience and other
qualifications
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Résumé Components

Name

Objective

Education

Work experience

Activities and interests

Honors

References
Image from video
How to Write an Error-Free Résumé
(click on link)
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Cover Letter
A document sent with your résumé to provide additional information on your skills and
experience
Image from video
How to Avoid Writing an Awful Cover Letter
(click on link)
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Portfolio
A collection of work samples that
support job qualifications
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Portfolio Components

Cover letter

Transcripts

Table of contents

Work samples

Résumé

Service learning/Volunteer log

Employability skills

Employment evaluations

Licenses and/or certificates

Letters of recommendations

Awards

Goals and plans for the future
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11
Interview Skills
How to talk to people in an interview
situation, answering questions correctly
and knowing the right questions to ask
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Interview

A formal meeting between
two or more people

An opportunity to:
 Impress the employer
 Learn more about the job
 Decide if the job is right
for you

The employer will:
 Become familiar with you
 Evaluate your skills
 Find out if you will work
well with other
employees
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Seven No-brainers for
Job Interviews – Anna
Post
1. Be
prepared
2. Be early
3. Dress appropriately
4. Speak clearly and
make eye contact
5. Address the
interviewer by name
Image from video
TED-Ed Talk: Put those smartphones away:
Great tips for making your job interview count
- Anna Post
(click on link)
6. Shake hands twice
7. Thank them twice
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Self-Responsibility and SelfManagement
Positive Attitude
-Good Work Habits
-Business Etiquette
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Positive Attitudes
Friendliness
Self-motivation
Teamwork
Adaptability
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Good Work Habits
Be on time
Be at work every
day
Call your supervisor
immediately if you
become ill and
must miss work
Complete all work
in a timely fashion
Keep your work
area neat and
organized
Be accurate
Report mistakes or
problems to your
supervisor
immediately
Do not make
personal calls from
work
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Business Etiquette

Proper behavior for business
situations

Can make a difference in making
a sale or receiving a promotion

Examples:
 Confident handshakes
 Introducing people correctly
 Wearing appropriate clothes
to a business meeting
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Questions?
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References and Resources
Images:
 Microsoft Office Clip Art: Used with permission from Microsoft.
Textbooks:
 Reynolds, J.S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.
 Littrell, J.J., Lorenz, J.H. & Smith, H.T. (2009). From school to work. Tinley Park, IL: Goodheart-Willcox.
Videos:

How to Avoid Writing an Awful Cover Letter
Your cover letter is the first contact that a potential employer has with you. To make a great impression,
there are several cover letter mistakes that you should avoid if you'd like to hear the words "you're hired."
http://www.howcast.com/videos/432521-How-to-Avoid-Writing-an-Awful-Cover-Letter#

How to Write an Error-Free Résumé
Your résumé is often your first impression on a potential employer. With some careful planning you can
make sure it’s a good one.
http://www.howcast.com/videos/307328-How-to-Write-an-ErrorFree-Resume#
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References and Resources
Websites:

Careers in Travel and Tourism Management
What career do you see in your future? What education do you need for this career? How much money will you make? What skills will you need?
In this lesson you will explore the answers to these questions as well as additional information regarding Travel and Tourism Management. Let’s
get started!
http://cte.sfasu.edu/lesson-plans/careers-in-travel-and-tourism-management/
 O*Net Online
Career Clusters contain occupations in the same field of work that require similar skills. Students, parents, and educators can use Career Clusters
to help focus education plans towards obtaining the necessary knowledge, competencies, and training for success in a particular career pathway.
http://www.onetonline.org/find/career?c=9&g=Go
 Seven No-brainers for Job Interviews
A job interview can be intimidating, and you only have a short amount of time to make a good impression on the interviewer. There are definitely
some tricks to having a good job interview and giving yourself the best chance to be hired.
http://www.emilypost.com/getting-the-job/the-interview/212-seven-no-brainers-for-job-interviews
 What Are the Benefits of Teenagers Having Jobs?
Even though balancing work and school can be a challenge, working at places such as grocery stores, restaurants and movie theaters can help
teens become more mature individuals. Many teens become more responsible at home and school because of the values that they learn at their
jobs. They will likely be more prepared for college, too, where they may have to balance work, school and activities.
http://www.ehow.com/about_5103914_benefits-teenagers-having-jobs.html
YouTube™:
 TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count – Anna Post
The primary event of the job search is the interview. This is your chance to apply your good manners and connect with a potential future
employer, presenting yourself as the most qualified person for the job. The more prepared you are to speak eloquently about your life - your
experiences, challenges and successes - the more likely you are prove yourself worthy of taking on the tasks within a workplace.
http://youtu.be/NKBlWanXzGE
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