Employee Food Safety Training
15-1
Apply Your Knowledge: Test Your Food Safety Knowledge
1. True or False: A major advantage of Web-based food
safety training is that the content is delivered the same
way every time
2. True or False: An employee who receives food safety
training upon being hired does not require further training
3. True or False: Training videos will be less effective if the
trainer stops them at different points to discuss the
concepts presented
4. True or False: It is important for legal reasons to keep
records of food safety training conducted at the
establishment
5. True or False: It is the manager’s responsibility to
provide employees with food safety training
15-2
Identifying Food Safety Training Needs
A food safety training need:

Is a gap between what employees are
required to know to perform their jobs
and what they actually know

Can be identified by:

Testing employee’s food safety
knowledge

Observing employee’s performance
on the job

Surveying employees to identify
areas of weakness
15-3
Initial and Ongoing Employee Training
Managers should:


Provide initial and ongoing training
for employees

Provide general food safety
knowledge to all employees

Provide employees with job
specific food safety knowledge

Retrain employees periodically on
food safety practices
Keep records of all food safety training
conducted at the establishment
15-4
Critical Knowledge for Employees
Employees should
receive training in:

Proper personal hygiene

Maintaining health

Personal cleanliness

Proper work attire

Hygienic practices
15-5
Critical Knowledge for Employees
Employees should
receive training in: continued

Safe Food Preparation

Time-temperature control

Preventing cross-contamination

Handling food safely during:

Preparation and cooking

Holding and cooling

Reheating and service
15-6
Critical Knowledge for Employees
Employees should
receive training in: continued

Proper cleaning and sanitizing


Safe chemical handling


Procedures for cleaning and
sanitizing food-contact surfaces
Procedures for safely
handling chemicals used
in the establishment
Pest identification and prevention
15-7
Developing a Training Plan
A training plan should list:

Specific learning objectives

Training tools needed
for the session

Specific training points
that should be covered

Timeframes
15-8
Delivering Training
Methods for Delivering Training

One-On-One Training
Advantages:

Accounts for the needs of the
individual learner

Offers the opportunity to apply
information

Allows for immediate feedback
Disadvantages:

Effectiveness depends upon the
trainer’s ability
15-9
Delivering Training
Methods for Delivering Training:
continued

Group Training
Advantages:

Training is cost-effective

Training is more uniform
Disadvantages:

Effectiveness depends upon the
trainer’s ability

Often does not account for the needs
of the individual learner
15-10
Delivering Training
Methods for Delivering Training:
continued

Demonstrations
Use the “Tell/Show/Tell/Show” model

Tell them how to do it

Show them how to do it

Have them tell you how to do it

Have them show you how to do it
15-11
Delivering Training
Methods for Delivering Training:
continued

Role-play
When using a role-play:

Keep it simple

Provide employees with detailed
instructions

Explain and model the situation
before employees begin
15-12
Delivering Training
Methods for Delivering Training:
continued

Job aids
Include:

Written procedures

Checklists

Posters
They can be used:

To train employees

As a reference back on the job
15-13
Delivering Training
Methods for Delivering Training: continued

Training videos and DVDs
Can be used to:

Introduce information

Reinforce information during the session

Review information at the end of the session
To use them effectively:

Explain to employees what they will learn

Select stopping points to discuss concepts

Ask questions afterwards to reinforce content
15-14
Delivering Training
Methods for Delivering Training:
continued

Technology-Based Training
Advantages:

Consistent delivery
and feedback

Learner control

Interactive instruction

Increased practice

Self-paced training
15-15
Delivering Training
Methods for Delivering Training:
continued

Technology-Based Training:
continued
Advantages:

Training records are easily created
and stored

Training can be delivered anytime,
anywhere

Reduced cost

Supports different learning styles

Multilingual training
15-16
Delivering Training
Methods for Delivering Training:
continued

Games
To use a game effectively:

Explain how it relates to the
information presented

Explain the rules carefully

Play a practice round

Make sure employees do not lose sight
of the game’s purpose

Discuss the game after it has finished
15-17
Delivering Training
Methods for Delivering Training: continued

Case Studies
When conducting case studies:

Provide clear instructions

Point out the case study’s relevance
to the content

Make sure employees identify realistic
solutions

Carefully facilitate the discussion
15-18