LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034 B.A. DEGREE EXAMINATION – CORPORATE SECR. SUPPLEMENTARY EXAMINATION – JUNE 2007 CR 5400 - PERSONNEL MANAGEMENT Date & Time: 26/06/2007 / 9:00 - 12:00 Dept. No. Max. : 100 Marks PART – A Answer all questions. 10X2=20 1. What is ‘personnel management’? 2. What is ‘job description’? 3. Give a brief note on ‘recruitment’. 4. What do you mean by training? 5. What is non financial motivation? Give examples. 6. How leadership is different from headship? 7. What is job rotation? 8. What is the meaning of personnel planning? 9. What is informal communication? 10. what are the objectives of communication in a business enterprise? PART – B Answer any five questions. 5X8=40 11. Describe the objectives of personnel management. 12. What are the internal sources of recruitment? 13. Explain the advantages and disadvantages of performance appraisal. 14. What are the functions of a leader? Explain. 15. Discuss the various types of communication. 16. Describe Maslow’s hierarchy of needs theory. 17. What are the methods of job evaluation? Explain. 18. Describe the qualities of a successful personnel manager? PART – C Answer any two questions. 2X20=40 19. What are the elements of motivation? Explain the characteristics of motivation. 20. Explain the various types of training programmes? 21. What are the functions of personnel management? Explain. *************