1 2001.1 Customer Upgrade Instructions Step 1. Prepare for your upgrade Step 2. Schedule your upgrade Step 3. Pre-Upgrade contact Step 4. Verify Backup will occur Step 5. Backup Server Step 6. Be on-call for upgrader Step 7. Installing Clients Step 8. Post-Upgrade Step 1: Prepare for your upgrade (Various times before upgrade) Preparation Checklist: [_] Patron SIF[_] Access Reports[_] Reports & Notices [_] Tag Tables[_] Unauthorized Headings Reports[_] Offline Circulation [_] Webvoyage Configuration / Preview Server[_] Global Hedings Change Queue[_] EDI Messages Take time to carefully read the Voyager 2001.1 Release Notes that are posted on SupportWeb The Patron SIF, used for patron update / extract, has NOT changed in Voyager 2001.1. You do not need to make any changes to any patron update / extract procedures you may have at your institution. The pre-packaged Microsoft Access queries and reports (c:\voyager\AccessReports\reports.mdb) still uses Microsoft Access 2000. The Voyager database schema changes will be documented and posted on SupportWeb. These changes will mean that you may not be able to use your customized reports, as well as some 2000.1 pre-packaged reports. You must relink your reports.mdb and any other custom databases you may have created from the Voyager database schema. Instructions for relinking can be found in the FAQ database on SupportWeb. Search for "reports and relink". All 2000.1 reports and notice inp files must be processed 2 through the 2000.1 Reporter before the upgrade takes place. The Reporter client will only process reports and notices produced with the same version of the servers. Release 2001.1 tag tables for cataloging have changed. You will want to save your old tag tables (in a directory that is NOT C:\VOYAGER), then run VoyagerConfig.exe on each cataloging PC during the 2001.1 client installation. Afterwards, you may incorporate your changes (if any) into the new files.The directory "USMarc" (which is in C:\VOYAGER\CATALOG\TAGTABLE) has been renamed to "Marc21". The unauthorized headings reports (Pcatjob 1 through 4) is one that requires a date range. In the upgrade process, the 'Create Date' of the headings will change to the date of the upgrade. If these reports are not part of your normal workflow, this is not an issue. However, if this is something key to your workflow, you need to carefully plan how the reports are run so that you get meaningful data. Immediately prior to the upgrade, you should run the reports with the date range from the beginning of your reporting period to the current date (ie. day before the upgrade). At the end of the reporting period which includes the date of your upgrade, you will run the reports again with the beginning date being the first full day after the upgrade and the end date the last day of your reporting period. In light of this, you should not perform any work that would generate data for these reports on the actual day(s) of your upgrade. For example, you normally run these reports to cover a calendar month. So, if your upgrade occurs on August 15th, you will do the following: On August 14th, end all cataloging activity. Run the reports with the starting date as August 1st, and the ending date August 14th. On August 15th, your upgrade will be performed and no cataloging work will be done. All existing headings will now have a Create Date of August 15th. On September 1st, you will run the reports again, this time with the starting date as August 16th and the ending date as August 31st. In you intend to use offline circulation during the upgrade (used to cirulate items while your Voyager system is down), you will need to install the 2001.1 Voyager clients at your 3 circulation desk(s) before the upgrade begins. Once the upgrade is complete, the offline circulation files can then be processed using the 2001.1 Voyager software. Offline circ must be locally installed on the circulation PC. It will not run from a network installation. See the 2001.1 Circulation manual for more information on using offline circulation. Webvoyage configuration file changes will be made easy with a tool that compares your old configuration files to the new "out of the box" configuration files. (Coming Soon) We also have put a document listing the configuration changes on SupportWeb. The Preview Server is also set up for you to test your local customizations to Webvoyage prior to your upgrade. Please see the documentation on SupportWeb for how to use the Preview Server for this purpose. (Coming Soon) When upgrading to Voyager 2001.1, you will need to process the global headings change queue before your upgrade. The global heading change queue will not be preserved during the upgrade. All outstanding EDI messages must be processed before the upgrade takes place. Step 2: Schedule your upgrade (at least 2 weeks prior to upgrade) Contact the Upgrade department to schedule your upgrade with the three best dates for the upgrade. You may contact us: email: upgrade@endinfosys.com phone: U.S. / Canada: 1-877-44-LLOYD (1-877-445-5693) (ask for Upgrade Department or Sean Walker) Other International: 800-4444-3474 (ask for Upgrade Department or Sean Walker) Step 3: Pre-Upgrade contact (1 week prior to upgrade) An Endeavor upgrader will contact you to discuss your upgrade. Please have the name of the person who will be the Primary Contact during the entire upgrade process. We will need the following information: Special connection instructions (if applicable) Contact Name (someone who has access to the server during and after business hours) Day-time Phone Number After Hours Phone Number (This can be a pager. This person needs to be ON CALL, not necessarily by the server for the 4 entire upgrade. After hours contact will only be used if customer requests this, or if there is a server emergency) Your preference for updates during the upgrade (email, phone, pager, etc.) and frequency of updates. The engineer will also do a final health check of the system, and begin transferring the files needed for the upgrade. You do NOT need to transfer the files, unless you are doing the upgrade yourself. If you do not have any contact at this point, you may contact the email or phone number that was used for scheduling. Step 4. Verify Back-up will occur. (1 week prior to upgrade) Please have your system administrator verify the backup procedure of your Voyager server(s) one week prior to your scheduled upgrade. Please verify the output. You may contact Endeavor Customer Support at 877-445-5693 if you should have any questions. Step 5. Back Up Server (NIGHT BEFORE UPGRADE) Back up server(s) the evening prior to your scheduled upgrade Step 6. Be on call for upgrader (During Upgrade) Have someone available for the upgrader to call in case there is something that he/she needs. Step 7. Installing Clients (Any time during or after upgrade) Before you begin, make a copy of your existing configuration and initialization files, including the OPAC files (if desired). As indicated in Step 1, the tag tables for cataloging have changed significantly. You must use the new tag tables after the upgrade. Download the new clients to a PC. The clients will be delivered in three installation executables. If you intend to use offline circulation, please see notes in Step 1 for instructions for client installations. In all cases, there will be three installation programs: VoyagerConfig.EXE installs the directory structure and default files VoyagerPrograms.EXE installs the Voyager client executables VoyagerSystem.EXE installs the necessary system files **Installing clients on NT or Win2000, you must be logged in to the pc as the system administrator. We recommend that these programs be run in the order listed. 5 Please note that the default directory for the new files to be installed to is c:\voyager. You can change to a different directory if you do not want to overwrite the 2000.1 version of the clients. Individual PC Installation We suggest that each site install VoyagerConfig.EXE and VoyagerPrograms.EXE in one location and update the generic configuration (cfg) and initialization (ini) files with your customizations. You can then distribute this customized Voyager file structure to the individual PCs that will run Voyager. Then, VoyagerSystem.EXE must be run on each individual PC, noting the caveat regarding old and new clients. If you wish to run the VoyagerSystem.EXE installation in a 'silent mode', simply run the installation from a command line with the /s flag. LAN Installation You should install VoyagerConfig.EXE in the location on the file server from where Voyager will be run, then update the generic configuration (cfg) and initialization (ini) files with your site's customizations. Then, VoyagerPrograms.EXE should be run on the file server from where Voyager will be run. However, as the 32-bit clients require the system files to be registered on each PC, the System Files installation must be run on each individual PC that access Voyager. If you wish to run the VoyagerSystem.EXE installation in a 'silent mode', simply run the installation from a command line with the /s flag. Step 8. Post-Upgrade (After Upgrade) After the upgrade is completed, the Endeavor upgrader will contact you to begin your back-up process. Please have your system administrator conduct a back up of your Voyager system including all Oracle files. Test your newly upgraded system. Go into each module and perform familiar activities to see if the system performs as expected. If you did not prepare a WebVoyage test area pointing to the Preview server, you will need to manually move in your WebVoyage customizations. Please look at the configuration changes document on SupportWeb. These have changed significantly. 6 © 2002 Endeavor Information Systems, Inc. Site related problems, supportwebmaster@endinfosys.com