CII Institute of Logistics
PGDSCM/DSCM/ADSCM & CERTIFICATE PROGRAMS
Semester-end Examinations- December 2011
INTERNATIONAL LOGISTICS & GLOBAL SCM/
INTERNATIONAL LOGISTICS MANAGEMENT
Time: 3 hours
Marks: 100
Part A
Answer all questions
(10 x 1 = 10 Marks)
1.
a)
b)
c)
d)
Costs that are involved in the logistics operation of a firm is/are
Transportation of supplies to the plant
Packaging
Maintaining warehouses
All the above
2.
a)
b)
c)
d)
Which is not an element of customer service?
Customer perception
Order cycle time
Order accuracy
Order condition
3.
When companies opt for making multiple copies of the order for
circulation that is termed as
Sequential order communication
Parallel order communication
Written communication
None of the above
a)
b)
c)
d)
4.
a)
b)
c)
d)
This is a fundamental international shipping document used in ocean
transportation.
Shipper’s letter of instruction
Standard shipping note
Bill of Lading
Bill of entry
5.
a)
b)
c)
d)
Which among the following is not a feature of Liner ships?
They do not operate on a regular schedule.
They follow a pre established schedule
They undertake regular voyage
They call on predetermined ports
6.
a)
b)
c)
d)
These ships are also known as box ships.
Roll on/Roll off ships
Break bulk ships
Container ships
Combination ships
7.
a)
b)
c)
d)
What does NVOCC means?
Non vessel operating combination carrier
Non vessel operating common carrier
Non vessel operational carriers
None of the above
8.
a)
b)
c)
d)
These are passenger planes that are designed in such a way that freight is
carried on the main deck as well as in the belly hold.
Air freighters
Passenger planes
Combis
Charters
9.
a)
b)
c)
d)
Reorder point =
Rate of usage*lead time
Rate of usage*reorder cost
Lead time*reorder cost
None of the above
10.
a)
b)
c)
d)
These are ware houses licensed by government to various parties.
Field warehouse
Leased warehouse
Special warehouse
Bonded warehouse
Part B
1.
Answer any four
(4x15= 60 marks)
Describe briefly the various activity centers in logistics.
2.
3.
4.
5.
6.
List down the various problems that may be encountered in International
logistics and the ways to overcome them.
What is the procedure for clearance of import goods?
Write a note on International Air transportation.
Briefly explain any three of the following.
A. Container ships
B. Roll on/Roll off ships
C. Break bulk ships
D. Combination ships
What are various steps involved in execution of efficient customer order?
Part C
Case study
(3*10=30 marks)
Please read the case and answer the questions given below:
Chrysler Unseats its Competition with Supplier Partnerships
When Lee Lococca gave the go ahead to Chryslers Neon Project in
1990, he was taking a big risk. Until that time; no American subcompact car had
been able to turn a profit for its manufacturer. But Chryslers Neon ultimately
reversed this trend; mainly because of the unprecedented partnerships Chrysler
entered into with its suppliers in the earliest stages of the Neon Project.
Robert Marcell, head of Chryslers’ small –car division, knew that
partnerships held the key to Chryslers’ success. In order to make a profit, Marcell
had to meet stringent production schedules for which he had to bring suppliers on
board early. This is crucial because outside companies would be furnishing 70
percent of the value of the car in the form of tyres, seats, suspension, and other
components.
In an unprecedented move, Marcell allowed engineers from key
potential suppliers to drive the first Neon prototype during an October 1990
meeting. His team then issued a cost challenge, inviting suppliers to make use of
sensitive Chrysler financial data and ideas in a mutual effort to cut costs.
Companies who entered into this unique partnership found that
collaborating with Chrysler was a two-way street. For example Johnson controls,
Inc was initially to make Neon’s seats within Chrysler’s price targets, but Chrysler
was unhappy with their safety, weight and comfort. After the supplier partnership
agreement, ten Chrysler engineers moved into Johnson controls firm near Detroit
to work with engineers of Johnson controls. After working together for five days
together the partners agrees on new weight, cost and performance standards that
were so on target that they didn’t have to be changed again.
As a result of this unique partnership, Chrysler was able to accept
component costs from Johnson controls because of overall savings for Chrysler. At
Chrysler’s request, Johnson designed some rear seats with the capability of folding
down to expand trunk space. But Chryslers’ engineers insisted that Johnson design
the special seats so that they could be installed the same way as other seats. This
made each seat cost more, but Chrysler ultimately could save about $ million
overall in final assembly costs. Thanks to its successful partnership with Johnson
controls and other major suppliers, Chrysler met its stringent cost and time
deadlines for the Neon – and came out with Detroit’s first profitable subcompact
car in the bargain.
Questions:
1.
2.
3.
Discuss the approach of Chrysler’s operations managers in developing
and building the Neon model
What benefits a manufacturing firm can achieve from its suppliers,
through outsourced manufacturing?
Discuss the differences between outsourcing and out- partnering
*************************************