Circulation Department Strategic Planning Document November 27, 2005 Departmental Values Most commonly shared values Mutual respect – for each other and in our relationship with library users. Fairness – we listen to what our users tell us and we give due consideration to all circumstances; we offer the same treatment to each other and expect the same. Teamwork – within the Department as well as with colleagues elsewhere in the Library and on campus. Education as the University's mission – the Circulation Department understands how its services support this part of the University’s mission. Team communication – working together relies on our ability to articulate what we do with each other. Other suggested departmental values Accountability Accuracy Camaraderie (sense of family) Care and repair of books Clean work environment Consistency Dedication Each other Education for staff development Efficiency Empowerment Energy Flexibility (of schedules and of how we treat users) Freedom of expression Friendly courteous service Good attendance Hygiene Innovation and change Integrity Money Outreach to community Outreach to users Pleasant work environment (users and colleagues both) Practicality Professionalism Quality service Safety Solving users' problems Student Workers Suggestions and ideas Time Training Users Work ethics