MIRACOSTA COLLEGE
CLASS TITLE:
SECRETARY II – Public Information Office
BASIC FUNCTION:
Performs a variety of complex secretarial duties and administrative/organizational support for
department(s) and/or programs.
DISTINGUISHING CHARACTERISTICS:
Incumbent works under the direction of the Director, Public & Governmental Relations, Marketing
& Communications. Provides secretarial support to the Public Information Office. Responsible
for the coordination of large-scale external and internal, multi-campus communications in both
paper and electronic formats; writes and disseminates news releases for local news media,
internal and external e-newsletters, and other publications; proofreads and edits all material
generated in the Public Information Office; assists in the production of credit/noncredit class
schedules; organizes, reviews, and maintains budget spreadsheets and files for college
advertising and office supplies; authorizes payments for and follows up on discrepancies in
college advertising; prepare, compile and order staff business cards and name badges;
maintains timelines for office projects; maintains Public Information Office website and serves
as campus website sub-administrator; serves as back-up emergency notification operator;
assists director in the management of department aide and student workers; provides breaks
for college Switchboard Operator.
REPRESENTATIVE DUTIES:
1.
Perform secretarial duties for an assigned supervisor and other office staff, relieving the
supervisor of a variety of technical and administrative duties; assist others assigned to
supervisor by performing secretarial and clerical duties including: receive visitors, schedule
appointments, screen visitors and phone calls and refer to appropriate staff members.
Receive, open and distribute mail; identify and refer matters to the assigned supervisor or
staff member in order of priority. (E)
2.
Compose and/or type correspondence; prepare reports; report information in person or by
telephone where judgment, knowledge and interpretation of policies and regulations may
be necessary. Review and proof documents, records and forms for accuracy,
completeness and conformance to applicable rules and regulations. Maintain
department/program/web page(s). (E)
3.
Prepare and type a variety of agendas, memoranda, minutes, contracts and other
materials including material of a confidential nature; record and transcribe minutes from a
variety of meetings. (E)
4.
Arrange and schedule a variety of meetings and conferences; establish and maintain
complex interrelated filing systems; make travel arrangements for department/program
personnel. (E)
5.
Order and maintain office supplies and equipment; prepare and process purchase
requisitions according to approved procedures; schedule maintenance and repair of
equipment. (E)
MIRACOSTA COMMUNITY COLLEGE DISTRICT
E) = Essential job function
6/7/13
SECRETARY II (Public Information Office)
2
6.
Communicate with District and outside sources to resolve problems, provide or receive
information. Disseminate information from supervisor to staff; serve as liaison between
supervisor and staff. (E)
7.
Review reports and maintain records of expenditures; assist in preparing budget reports.
(E)
8.
Hire, supervise and train, provide work direction and guidance to student workers,
temporary staff and others as assigned. (E)
9.
May support planning and logistics for events put on by the department or program.
Responsibilities may include making room reservations; working with vendors; requesting
facilities set up; preparation of purchase requisitions; ordering invitations and food.
10.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Organization, policies and rules of assigned department or program.
Modern office practices, procedures and equipment
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws and regulations.
Recordkeeping techniques.
Technical aspects of field of specialty.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Operate a variety of office equipment, including computer and appropriate software.
Type at 60 words net per minute from clear copy.
Analyze situations accurately and adopt an effective course of action.
Make arithmetic calculations quickly and accurately.
Understand and follow oral and written directions.
Establish and maintain cooperative and effective working relationships with others.
Multi-task in a high traffic office.
Plan and organize work independently.
Meet schedules and timelines.
Train and provide work direction to others.
Maintain records and prepare reports.
Work confidentially with discretion.
Communicate effectively both orally and in writing.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
E) = Essential job function
6/7/13
SECRETARY II (Public Information Office)
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EDUCATION AND EXPERIENCE:
Education and experience equivalent to graduation from high school and one year directly related
work experience.
LICENSES AND OTHER REQUIREMENTS:
Positions in this classification require a valid California driver license.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not assigned permanent staff to supervise. Provides work direction to student workers and/or
temporary staff.
CONTACTS:
Department coworkers, District staff, students, faculty, professional staff at other two- and fouryear institutions, vendors, and the general public.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping, occasional light
lifting and carrying of objects weighting 25 pounds or less; frequent and repetitive use of
computer keyboard, mouse or other control devices; ability to travel to a variety of locations on
and off campus occasionally, as-needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily busy office environment; occasional to frequent interruptions by individuals in person
or by phone; intermittent exposure to individuals acting in a disagreeable fashion; may be
required to work at any district location during day and/or evening hours including occasional
weekends on an as-needed basis.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
E) = Essential job function
6/7/13